Motability Scheme at Hatfield Audi

4.6
Rating 4.6
(35 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 11:00 - 16:00
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Welcome to Group 1 Audi Hatfield

Motability Scheme at Hatfield Audi

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Hatfield Audi are dedicated to supporting the Motability Scheme, and are trusted providers of worry-free motoring. Welcoming new and existing Motability customers, both in-store and online, our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer. Some of the ways that we can support you are:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right model
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • An in-depth handover experience and expert advice after you drive away
  • Servicing and maintaining your car throughout the lease

We are part of the Group 1 Automotive network, which is a well-established and growing automotive group in the UK, with Audi Centres located across Essex, Kent, Norfolk, Suffolk and North London. Contact Hatfield Audi on 01707 277600 today to make an appointment with our Motability Specialist.

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Contact information

Address
174 Great North Road
Hatfield AL9 5JN
GB
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Phone Number
Call Group 1 Audi Hatfield on 01707 277877
01707 277877
01707 277877
Website

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Email

Email us

Feedback

Leave dealer feedback

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Paul Lock
  • Ashleigh Chirwa
  • Muhammed Kazi
  • Darran Williams
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Lauren De Klerk
  • Emma Courtney
  • Hamzah Afzaal
  • Andrew Ohara
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Audi Hatfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Audi Hatfield

  • Rating 4.0
    Waiting for the car and Mobilty scheme to approve grant. Not sure when car will come.
  • Rating 5.0
    Very friendly , helpful and professional
  • Rating 5.0
    Very good helpful ans easy
  • Rating 5.0
    Very welcoming staff, lovely clean and warm waiting area. Easy to check in, lovely coffee 😊
  • Rating 5.0
    Good customer service
  • Rating 5.0
    Informative, helpful and kind. Would recommend.
  • Rating 5.0
    Superb
  • Rating 5.0
    Very good 👍
  • Rating 5.0
    Great service, couldn’t fault it, kept me informed along the way.
  • Rating 5.0
    Very well spoken and conversation with the person looking after me , am really sorry can't remember name
  • Rating 5.0
    Very good customer service
  • Rating 3.0
    Great customer service
    Response from Group 1 Audi Hatfield
    Thank you for taking the time in leaving a review for us. If there is anything we can do to improve your experience next time, could you please contact audihatfield@group1auto.co.uk and let us know your suggestions there.
  • Rating 5.0
    Very good service
    Response from Group 1 Audi Hatfield
    Hi Anais, we appreciate you taking the time to leave your kind review. We are pleased to see you had a 5* experience and look forward to seeing you again in the future!
  • Rating 5.0
    Fantastic
    Response from Group 1 Audi Hatfield
    Thank you Evie for the 5* review and kind comment. We are pleased to see that you had a positive experience with us and look forward to seeing you again in the future!
  • Rating 5.0
    Great customer service
    Response from Group 1 Audi Hatfield
    Hi Damon, we appreciate the kind 5* review and comment. Thank you for visiting us and we look forward to seeing you again in the future! Kind regards.
  • Rating 5.0
    Exceptional customer service . Little clearer information on what the rental car was going to cost though
    Response from Group 1 Audi Hatfield
    Thank you Mark for your 5* review and we are pleased to hear that you had a positive customer experience with us. We appreciate the feedback and take onboard all of your comments, thank you again.
  • Rating 5.0
    Great customer service,
    Response from Group 1 Audi Hatfield
    Thank you for your 5* review and feedback. We are pleased to have given you a positive experience and look forward to welcoming you back in the future!
  • Rating 5.0
    Ash was amazing, really helpful and gave great advise very knowledgeable about the scheme
    Response from Group 1 Audi Hatfield
    Thank you for your 5* review and feedback. We are pleased you had a positive experience with us and we look forward to welcoming you back in the future.
  • Rating 5.0
    Ashleigh was very helpful and patient when we had to wait to get through to Motability a few times and his manors was very polite and he made me feel very comfortable and overall it was a really good experience.

    Thank you.
    Response from Group 1 Audi Hatfield
    Thank you for your 5* review and feedback. We are pleased you had a positive experience with us and we look forward to welcoming you back in the future.
  • Rating 5.0
    In the past we haven’t had very good service but this time what a difference. The lady at reception, service gentleman and Ash were all extremely professional and friendly. Thank you for making us have faith in Audi once again.
    Response from Group 1 Audi Hatfield
    Thank you for your 5* review and feedback. We are pleased you had a positive experience with us and we look forward to welcoming you back in the future.

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