Motability Scheme at Hatfield Audi

4.6
Rating 4.6
(50 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 11:00 - 16:00
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Welcome to Group 1 Audi Hatfield

Motability Scheme at Hatfield Audi

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Hatfield Audi are dedicated to supporting the Motability Scheme, and are trusted providers of worry-free motoring. Welcoming new and existing Motability customers, both in-store and online, our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer. Some of the ways that we can support you are:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right model
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • An in-depth handover experience and expert advice after you drive away
  • Servicing and maintaining your car throughout the lease

We are part of the Group 1 Automotive network, which is a well-established and growing automotive group in the UK, with Audi Centres located across Essex, Kent, Norfolk, Suffolk and North London. Contact Hatfield Audi on 01707 277600 today to make an appointment with our Motability Specialist.

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Contact information

Address
174 Great North Road
Hatfield AL9 5JN
GB
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Phone Number
Call Group 1 Audi Hatfield on 01707 277877
01707 277877
01707 277877
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Ruman Hussain
  • Ashleigh Chirwa
  • Muhammed Kazi
  • Sohrab Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Hamzah Afzaal
  • Andrew Ohara
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Audi Hatfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Audi Hatfield

  • Rating 5.0
    Very good
  • Rating 5.0
    Ashleigh was amazing he gave me a time estimate of 2 weeks and kept to he’s promise, also kept me updated throughout the process I was really happy with the service I received I can’t fault him in any way
  • Rating 5.0
    Made to feel very welcome by Jay and work completed with minimum of fuss.
  • Rating 5.0
    Receptionist was so lovely both when we arrived and collected.

    The video was a cool touch showing what had been done during the health check.

    Had to email as a little confused with checking in online it showed a different date and also money owed- they responded promptly and reassured me the date was an error and confirmed my time and that I did not owe as covered by Motability.

    Mechanic ensure my car was available in the time frame I needed it to be.
  • Rating 2.0
    It was ok but car wasn’t ready or charged for pickup.
  • Rating 5.0
    Great service
  • Rating 5.0
    ,
  • Rating 4.0
    Very nice
    Response from Group 1 Audi Hatfield
    Thank you for the 4* rating! If there is anything we could do to make your next visit a 5* experience please let us know, we'd love to hear your feedback.
  • Rating 1.0
    Very poor experience this time round.
    Response from Group 1 Audi Hatfield
    Hi Damon, we are disappointed to learn of your experience and would like the opportunity to discuss this with you in more detail. Please could you send your contact details to audihatfield@group1auto.co.uk and a member of our management team will be in touch.
  • Rating 5.0
    Outstanding
    Response from Group 1 Audi Hatfield
    Thank you for the 5* rating!
  • Rating 5.0
    Paul and Ash were fantastic, very friendly and helpful. Ash showed me all the details on the car and helped me to set up everything. Great guy!!
    Response from Group 1 Audi Hatfield
    Thank you so much for your kind words! We are so happy to hear that our team were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    It was 5 star
    Response from Group 1 Audi Hatfield
    Thank you for the 5* rating and kind comments! We sincerely appreciate your feedback.
  • Rating 5.0
    Perfect, got all the help that we needed and had all our questions answered
    Response from Group 1 Audi Hatfield
    Thank you for the 5* rating!
  • Rating 5.0
    Excellent customer service, very professional and welcoming! I can't thank them all enough!
    Response from Group 1 Audi Hatfield
    Thank you for the 5* rating!
  • Rating 5.0
    It was so straightforward applying online and Paul at the dealership was not only knowledgeable, he was patient and super helpful. He made the whole process very seamless, I was so shocked, but in the best way ever. Thank you Paul Lock!
    Response from Group 1 Audi Hatfield
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    Waiting for the car and Mobilty scheme to approve grant. Not sure when car will come.
    Response from Group 1 Audi Hatfield
    Thank you for the 4* rating!
  • Rating 5.0
    My experience at Hatfield Audi has been a pleasure, Paul who was dealing with me was friendly , helpful and very professional I most certainly would/will recommend this dealership to anyone
    Response from Group 1 Audi Hatfield
    Thank you for the 5* rating!
  • Rating 5.0
    Very good helpful ans easy
    Response from Group 1 Audi Hatfield
    Thank you for the 5* rating!
  • Rating 5.0
    Very welcoming staff, lovely clean and warm waiting area. Easy to check in, lovely coffee 😊
  • Rating 5.0
    Good customer service

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