Motability Scheme at Stellantis & You Citroen Hatfield

4.9
Rating 4.9
(78 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
1 Great North Road
Hatfield AL9 5JA
GB
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Phone Number
Call Stellantis & You Citroen Hatfield on 01707 288550
01707 288550
01707 288550
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Alec Sawney
  • Peter Ward
  • Zacharias Nicolaou
  • Eniola Omidiji
  • Harrison Francis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Bethany Gates
  • Madeline Mcginn
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Citroen Hatfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Citroen Hatfield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You Citroen Hatfield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Citroen Hatfield on 01707288550 to make an appointment with our Motability specialist.

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Reviews at Stellantis & You Citroen Hatfield

  • Rating 5.0
    Top friendly service
  • Rating 5.0
    Fantastic as always
    Thank you
    Response from Stellantis & You Citroen Hatfield
    Hello Garry,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us at Stellantis & You Citroen Hatfield. Your feedback is incredibly valuable to us, and it’s always a pleasure to know that we are meeting your expectations.

    If there’s anything more we can do for you or if you have any further feedback, please don’t hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,

    Stellantis &You UK
  • Rating 5.0
    MOT & Service was great.
    They came and picked it up & dropped it back again.
    It does take all day, so expect to be without a car. Luckily we have a PA that can take us to appointments
    Response from Stellantis & You Citroen Hatfield
    Hello Max,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were pleased with the MOT and service, and that our pick-up and drop-off service was convenient for you.

    Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Stellantis &You UK
  • Rating 4.0
    Peter was lovely, the only issue was parking. We have a mobility car and a blue badge!
    There wasn't any parking at all on site. My Pa had to drive round a few times till a spaced opened up, then she had to move it 3 times and someone else offered for the 4th time. Our appointment was less than and hour.
    I'm grateful my Pa was with me because if she wasn't I wouldn't have been able to park and walk into the building then have to move several times.

    The one designated disabled space had a car for sale in it.
    If you are proving a service for disabled people. You should have disabled parking and it should be accessible.
    Response from Stellantis & You Citroen Hatfield
    Dear Max,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that Peter provided you with a positive experience during your visit. However, we sincerely apologize for the inconvenience you faced regarding parking.

    We understand the importance of accessible parking for our customers, especially those with mobility needs. Your feedback is invaluable, and we are taking it seriously to ensure that our designated disabled parking spaces are always available and accessible. We are reviewing our current parking arrangements to prevent such issues in the future.

    Thank you once again for bringing this to our attention. We appreciate your patience and understanding, and we hope to provide you with a more seamless experience on your next visit.

    Best regards,

    Stellantis &You Citroen Hatfield
  • Rating 5.0
    Review of Motability Dealer Experience
    When I placed my Motability application, the dealership team was very helpful and accommodating. They took the time to explain the process clearly, answered all of my questions, and made sure I felt supported throughout. Their friendly and professional approach made the whole experience smooth and stress-free. I really appreciated how attentive they were to my needs, and I would happily recommend them to other Motability customers.
    Response from Stellantis & You Citroen Hatfield
    Dear Archie M.,

    Thank you so much for taking the time to share your positive experience with us at Stellantis & You Citroen Hatfield. We are thrilled to hear that our team was able to assist you effectively with your Motability application and that you found the process smooth and stress-free. Our goal is always to provide attentive and professional service, and it’s wonderful to know that we met your expectations.

    Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Stellantis & You Citroen Hatfield
  • Rating 5.0
    My husband waited for our car whilst the service was done and was very happy and surprised how quickly and efficiently it was done. The staff were all polite and helpful and he was impressed with the service he received as always
    Response from Stellantis & You Citroen Hatfield
    Hello Lisa,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your husband was happy with the quick and efficient service he received. Our team takes great pride in being polite and helpful, and it's wonderful to know that their efforts made a positive impression. We truly appreciate your kind words and your continued trust in us. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Stellantis &You
  • Rating 5.0
    Very helpful as always 👌.
    Response from Stellantis & You Citroen Hatfield
    Dear Nigel,

    Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. Your feedback is greatly appreciated and motivates our team to continue providing the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Citroen Hatfield.

    Best regards,


    Stellantis &You Citroen Hatfield
  • Rating 5.0
    Excellent service and very helpful.
    Response from Stellantis & You Citroen Hatfield
    Hello Nigel,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and helpful. Our team at Stellantis & You Citroen Hatfield is dedicated to providing the best experience for our customers, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Hatfield.
  • Rating 5.0
    Great customer service and great communication
    Response from Stellantis & You Citroen Hatfield
    Hello Daniel,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service and communication. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Citroen Hatfield.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Great service friendly staff
    Response from Stellantis & You Citroen Hatfield
    Hello Jamie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and found our staff to be friendly. Providing excellent service is our top priority, and it’s always rewarding to know that we’ve met your expectations.

    If there’s anything else we can assist you with or if you have any further feedback, please don’t hesitate to reach out. We look forward to welcoming you back to Stellantis & You Citroen Hatfield in the future.

    Best regards,

    Stellantis & You Citroen Hatfield Team
  • Rating 5.0
    The team/Gary was very helpful as assisting me with any questions. I received weekly updates regarding my vehicle and went out and beyond to try and find me the car due to production issues
    Response from Stellantis & You Citroen Hatfield
    Dear Callum P,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Gary and the team were able to assist you effectively and provide you with regular updates on your vehicle. It's great to know that their efforts to go above and beyond made a difference, especially given the production challenges. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Hatfield.
  • Rating 3.0
    still waiting on my car being made from a few months ago
    unfortunately i had to cancel this order due to the long wait but i wish your company well
    Response from Stellantis & You Citroen Hatfield
    Hello Shanese,

    Thank you for taking the time to share your feedback with us. We understand how important it is for you to receive your car, and we sincerely apologize for the delay. We are actively working with the manufacturer to get updates on the production timeline and will keep you informed as soon as we have more information. Your patience and understanding are greatly appreciated, and we are committed to ensuring you have a positive experience with us. If you have any further questions or need assistance, please feel free to reach out to our team.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Hatfield.
  • Rating 5.0
    Experience was great and we were kept in-touch throughout the process to keep us updated on everything. Peter was great throughout and made ordering the car seamless.
    Response from Stellantis & You Citroen Hatfield
    Hello Kerry,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience and felt well-informed throughout the process. It's fantastic to know that Peter was able to make ordering your car seamless. We strive to provide the best service possible, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Motability Scheme Team at Stellantis & You Citroen Hatfield
  • Rating 5.0
    I had an amazing experience at Stellantis Hatfield. From the moment I walked in, Eniola Omidiji was professional, knowledgeable, and genuinely helpful. He took the time to understand my needs, answered all my questions, and never pressured me into making a decision.


    The entire process was smooth and stress-free. I truly appreciate his honesty and transparency, which made me feel confident in my purchase. Thank you
    Response from Stellantis & You Citroen Hatfield
    Hi Danoulla - Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you with Eniola Omidiji, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Stellantis & You Citroen Hatfield.
  • Rating 5.0
    Great service as usual
    Thank you
  • Rating 5.0
    A very friendly and helpful experience
  • Rating 5.0
    1st class!
  • Rating 5.0
    It was really nice to see a familiar face to talk about the available cars that would suit my needs and order my new Motability car
    Response from Stellantis & You Citroen Hatfield
    Hi Annette - Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Stellantis & You Citroen Hatfield.
  • Rating 5.0
    Fast turn around

    Sales man friendly/explained everything well and answers any questions
    Response from Stellantis & You Citroen Hatfield
    Hi James - Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Stellantis & You Citroen Hatfield.
  • Rating 5.0
    Great service, friendly staff

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