Motability Scheme at Stellantis & You Hatfield Peugeot

4.9
Rating 4.9
(105 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
1 Great North Road
Hatfield AL9 5JA
GB
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Phone Number
Call Stellantis & You Hatfield Peugeot on 01707 288599
01707 288599
01707 288599
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Alec Sawney
  • Peter Ward
  • Zacharias Nicolaou
  • Eniola Omidiji
  • Harrison Francis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Bethany Gates
  • Madeline Mcginn
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Hatfield Peugeot

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Hatfield Peugeot

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You Hatfield Peugeot can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Hatfield Peugeot on 01707288599 to make an appointment with our Motability specialist.

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Reviews at Stellantis & You Hatfield Peugeot

  • Rating 5.0
    Pick up and return all in good time,service no issues.
  • Rating 5.0
    Absolutely fantastic service from the engineers to the Helpdesk The lady who I was dealing with I believe her name was Sarah. she was most professional, polite, courteous, and a real asset to Stellantis

    If it was to be Marked 10 out of 10, she would get 11

    Councillor Darrell Panter
    Panshanger ward councillor
    Welwyn & Hatfield Borough Council
    Response from Stellantis & You Hatfield Peugeot
    Dear Darrell,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Stellantis & You Hatfield Peugeot. We are thrilled to hear that you received fantastic service from our team, and we are especially pleased to know that Sarah made such a positive impression on you. Your kind words about her professionalism and courteous nature are truly appreciated, and we will be sure to pass along your compliments to her.

    We strive to provide exceptional service to all our customers, and it is rewarding to know that we exceeded your expectations. Your feedback is invaluable to us and serves as a great motivation for our team to continue delivering top-notch service.

    Thank you once again for your generous review and for choosing us for your mobility needs. We look forward to serving you again in the future.

    Warm regards,

    Stellantis &You UK
  • Rating 1.0
    A two hour service slot resulted in 36 hours due to mismanagement
    They did an MOT prior to the service when they had been informed that it required new brake pads. Resulted in two MOTs! customer service extremely poor and the overall manager of the dealership refused calls
    I will never use them again
    Response from Stellantis & You Hatfield Peugeot
    Dear Elaine,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Stellantis & You Hatfield. It is disappointing to learn that the service did not meet your expectations and that there was a mismanagement of your service slot, resulting in an extended wait time.

    I apologise for the inconvenience caused by the MOT being conducted prior to addressing the brake pad issue, leading to the need for a second MOT. This is not the level of service we strive to provide, and I understand your frustration with the situation.

    Additionally, I regret that our customer service did not meet your expectations and that you were unable to reach the overall manager. Your feedback is invaluable, and we will use it to improve our processes and communication.

    If you would like to discuss this matter further, please feel free to reach out to us directly: stellantisandyouuk@stellantis.com We value your input and hope to have the opportunity to regain your trust in the future.

    Thank you once again for your feedback.

    Sincerely,

    Stellantis &You UK
  • Rating 5.0
    Great service, quick and efficient
    Response from Stellantis & You Hatfield Peugeot
    Hello Nyah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service quick and efficient. Providing great service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Stellantis &You
  • Rating 5.0
    great service as usual, they go above and beyond.
    very happy with the service
    Response from Stellantis & You Hatfield Peugeot
    Hello James,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you are very happy with the service and that our team continues to go above and beyond for you. Your feedback is incredibly valuable to us, and it motivates us to maintain the high standards you have come to expect. We look forward to serving you again in the future.

    Best regards,
    Stellantis &You
  • Rating 5.0
    Very good
    Response from Stellantis & You Hatfield Peugeot
    Hello Ernie,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Stellantis & You Hatfield Peugeot. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with or if you have any further feedback, please feel free to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stellantis & You Hatfield Peugeot Team
  • Rating 5.0
    Excellent service extremely helpful and informative young man he was polite and respectful throughout the session
    Response from Stellantis & You Hatfield Peugeot
    Dear Kyriakos C.,

    Thank you so much for taking the time to share your positive experience with us at Stellantis & You Hatfield Peugeot. We are thrilled to hear that you received excellent service and found our team member to be helpful, informative, polite, and respectful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again.

    Best regards,

    Stellantis & You Hatfield Peugeot
  • Rating 5.0
    Peter was amazing thank you so so much
    Response from Stellantis & You Hatfield Peugeot
    Hello Hayley,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Peter provided you with an amazing experience. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Stellantis & You Hatfield Peugeot
  • Rating 5.0
    service was excellent
    Response from Stellantis & You Hatfield Peugeot
    Dear Jovan G.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service to be excellent. At Stellantis & You Hatfield Peugeot, we strive to provide the best experience possible for our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Stellantis & You Hatfield Peugeot
  • Rating 5.0
    The staff member was helpful and pleasant also gave me all the information i needed,thank you.
    Response from Stellantis & You Hatfield Peugeot
    Dear Linda M.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that our staff member was helpful and pleasant, and that you received all the information you needed. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Stellantis & You Hatfield Peugeot in the future.

    Best regards,

    Stellantis & You Hatfield Peugeot
  • Rating 5.0
    Good
    Response from Stellantis & You Hatfield Peugeot
    Hello Linda,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Stellantis & You Hatfield Peugeot. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Stellantis &You
  • Rating 5.0
    Great customer service
    Response from Stellantis & You Hatfield Peugeot
    Hello Raja A.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with our customer service at Stellantis & You Hatfield Peugeot. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Stellantis & You Hatfield Peugeot
  • Rating 5.0
    Fantastic service they even cleaned the car for me why it was in the dealership. Friendly and welcoming staff. 10/10
    Response from Stellantis & You Hatfield Peugeot
    Hello Roger,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Stellantis & You Hatfield Peugeot. Our team takes great pride in providing friendly and welcoming service, and we're glad to know that you appreciated the extra touch of having your car cleaned during your visit.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering top-notch service to all our customers. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,


    Stellantis &You
  • Rating 5.0
    Lovely man
    Response from Stellantis & You Hatfield Peugeot
    Hello Zody L.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Stellantis & You Hatfield Peugeot. Your kind words and perfect rating mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stellantis & You Hatfield Peugeot Team
  • Rating 5.0
    Very happy people there customer Service good
    Response from Stellantis & You Hatfield Peugeot
    Hello Kathiravelu T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Stellantis & You Hatfield Peugeot. Providing excellent customer service is our top priority, and it's great to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stellantis & You Hatfield Peugeot Team
  • Rating 5.0
    Great communication. Complimentary car wash. No problems.
  • Rating 5.0
    Very good customer service. Every time there was a new update on my car they would let me know straight away.
    Response from Stellantis & You Hatfield Peugeot
    Hello Michael M.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our customer service team. Keeping our customers informed is a top priority, and we're glad to know that you appreciated the updates on your car. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stellantis & You Hatfield Peugeot
  • Rating 5.0
    Very polite helpful and explained everything so well
    Response from Stellantis & You Hatfield Peugeot
    Hello Mark B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be polite and helpful, and that everything was explained clearly. Your feedback is incredibly valuable to us, and it’s great to know that we could provide you with a positive experience. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Stellantis & You Hatfield Peugeot
  • Rating 5.0
    A gentleman picked up my car from my home and brought it back late afternoon so I had no worry about getting it to the garage. I found the service excellent.
  • Rating 5.0
    Friendly professional
    Response from Stellantis & You Hatfield Peugeot
    Hello Julie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and professional. At Stellantis & You Hatfield Peugeot, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,

    The Motability Scheme Team at Stellantis & You Hatfield Peugeot

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