Motability Scheme at Lexus Hatfield
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Lexus Hatfield
Our trained Motability specialists are here to support you throughout the duration of your lease.
Lexus Hatfield can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Lexus Hatfield on 01707252100 to make an appointment with our Motability specialist.
Contact information
Address
172 Great North Road
Hatfield AL9 5JN
GB
Phone Number
Call Lexus Hatfield on 01707 252100
01707 252100
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Luke Exley
- Pravin Liddar
- James Watson
- Colin Beckley
- Najim Chowdhury
- Alanah Welch
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Dale Morton
- Stuart Smith
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lexus Hatfield
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Lexus Hatfield
- Rating 4.0Jan 26, 2026The dealer was professional and a timely pick up was offered. Driver was kind and courteous.
- Rating 5.0Jan 21, 2026Satisfied thanksResponse from Lexus HatfieldJan 22, 2026Hello Rita G.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are satisfied with your experience at Lexus Hatfield. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again! - Rating 3.0Dec 19, 2025I’m assuming the service was good but the clean and hoover was rubbish I confess the car was dirty but I could have cleaned it better myselfResponse from Lexus HatfieldDec 22, 2025Hi Lawerence, we're sorry to hear you were unhappy with your experience and we would like to investigate this further. If you could send your official complaint in full, including your contact details and the branch you have dealt with to feedback@steveneagell.co.uk, where it will be viewed by Senior Management, we would be very grateful. Thank you.
- Rating 5.0Dec 5, 2025Amazing
Thanks a lot 🙏🏽Response from Lexus HatfieldDec 8, 2025Your kind words and five star rating mean a lot to our team, please come back and visit anytime. - Rating 5.0Nov 11, 2025Adelle was really helpful thank youResponse from Lexus HatfieldNov 12, 2025Dear Richard, thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that Adelle was able to assist you effectively and that you had a great experience at Lexus Hatfield. Your feedback is incredibly valuable to us, and it’s wonderful to know that our team is meeting your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
- Rating 5.0Aug 12, 2025Great experience no problems car was cleaned on return highly recommendResponse from Lexus HatfieldAug 13, 2025Hi Kim, we're happy to hear you had an excellent service! Please come see us again soon.
- Rating 5.0Jul 29, 2025The staff were all lovely. Very helpful and my curtesy car was the best I’ve ever hadResponse from Lexus HatfieldJul 30, 2025Hi Pauline, we're happy to hear you had an excellent service! Please come see us again soon.
- Rating 5.0Jun 27, 2025Excellent professional serviceResponse from Lexus HatfieldJun 27, 2025Hi Frank, we're happy to hear you had an excellent service! Please come see us again soon.
- Rating 5.0Jun 2, 2025Very well organised, communication was excellent and they catered for my disability.Response from Lexus HatfieldJun 3, 2025Hi Andrew, we're happy to hear you had an excellent service! Please come see us again soon.
- Rating 5.0May 8, 2025Outstanding serviceResponse from Lexus HatfieldMay 9, 2025Hi Birendra, we're happy to hear you had an excellent service! Please come see us again soon.
- Rating 5.0Apr 29, 2025ExcellentResponse from Lexus HatfieldApr 30, 2025Thank you so much for your kind words, Antonio. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 1.0Apr 17, 2025Correction. Zero stars!Response from Lexus HatfieldApr 22, 2025Thank you for posting a review Michael and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your official complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
- Rating 5.0Apr 1, 2025FantasticResponse from Lexus HatfieldApr 2, 2025Hi Victor, we're happy to hear you had an excellent service! Please come see us again soon.
- Rating 5.0Mar 19, 2025Very helpfulResponse from Lexus HatfieldMar 19, 2025Hi Richard, we're happy to hear you had an excellent service! Please come see us again soon.
- Rating 5.0Jan 28, 2025Everything work like a clock work and staff is excellentResponse from Lexus HatfieldJan 29, 2025Hi Deborah, we're happy to hear you had an excellent service! Please come see us again soon.
- Rating 5.0Jan 15, 2025Excellent experience. Luke Eksley is first class.Response from Lexus HatfieldJan 20, 2025We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Rita. We wish you safe travels in your new car and look forward to seeing you again soon!
- Rating 5.0Dec 5, 2024ExelenResponse from Lexus HatfieldDec 6, 2024Thank you so much for your kind words, Narges. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Dec 5, 2024So quick and easy I wish I had done it before. Staff very friendly with good knowledgeResponse from Lexus HatfieldDec 6, 2024Thank you so much for your kind words, Lawerence. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
- Rating 5.0Nov 23, 2024BrilliantResponse from Lexus HatfieldDec 4, 2024Hi Yvonne, we're happy to hear you had an excellent service! Please come see us again soon.
- Rating 5.0Oct 11, 2024Fully recommend Luke Exley, Lexus, Hatfield - very helpful, professional and efficient.Response from Lexus HatfieldOct 14, 2024Thank you so much for your kind words, Rita. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our dealership professional and appreciated the timely pick-up service. It's wonderful to know that our driver made a positive impression with their kindness and courtesy.
Your feedback is invaluable to us as we strive to provide the best possible service to all our customers. If there is anything more we can do to enhance your experience, please feel free to let us know.
We look forward to serving you again in the future.