Motability Scheme at Marshall Škoda Letchworth

4.7
Rating 4.7
(36 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Works Road
Letchworth
Hertfordshire SG6 1JZ
GB
Phone Number
Call Marshall Škoda Letchworth on 01462 676999
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Tony Bradley
  • Alex Brown
  • Elsbeth Cunningham
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Annabelle Stevens
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Škoda Letchworth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Škoda Letchworth

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Škoda Letchworth

  • Rating 5.0
    Great experience. Alex was lovely could not do enough for me. I love my new car very smooth to drive. I love it. Thank you. Staff were all polite aswell.
    Response from Marshall Škoda Letchworth
    Thank you for your five star review Valerie. We really appreciate it. Kind regards, Nikki, Marshall Motor Group.
  • Rating 1.0
    Extra costs added after original quote. Non responsive to emails with questions about extra costs. No effort to sort out the issues raised.
    Response from Marshall Škoda Letchworth
    Good morning Aiden, I'm sorry to see you felt you could only rate us 1-Star. We would appreciate it if you could provide any details concerning your recent experience via email to reviews.skoda@marshall.co.uk so that a member of our management team can get in touch. Thank you. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Fantastic customer service, couldn't have asked for better
    Response from Marshall Škoda Letchworth
    Thank you for your 5 Star rating of Marshall Skoda - we really appreciate this and I will pass your rating to our management team, so thanks again! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Alex Brown was very helpful,He made everything feel very easy and stress free.
    Response from Marshall Škoda Letchworth
    Good morning Gary, thank you for taking the time to leave a review. We really appreciate your 5 star rating and lovely comments too. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Alex was brilliant, he delivered on everything he promised and made the whole process so easy, brilliant customer service from him and I’m over the moon with my new car, thank you.
    Response from Marshall Škoda Letchworth
    Thank you Judith. We really appreciate your five star rating and your lovely feedback so thanks again. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    As good as it gets!
    Response from Marshall Škoda Letchworth
    Good morning Barry, thank you for taking the time to leave us a 5-star review for the team at Skoda Letchworth, we really appreciate it. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Customer service was good 👍
    Response from Marshall Škoda Letchworth
    Thank you Susan, we really appreciate the review and will pass on your feedback to the team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    The staff were polite and courteous, particularly Annabel who was dealing with my car, she was extremely polite and helpful.
    Response from Marshall Škoda Letchworth
    Hi Paul. Thanks for taking the time to leave us a 5 star review for the team. It's very much appreciated. Enjoy the rest of your day! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Early days but so far pleased with the car. Stewart Montier was very helpful, patient and professional, just what Motability clients need, thank you
    Response from Marshall Škoda Letchworth
    Thanks for your review Roy, we really appreciate the feedback and your kind words for Stewart and the team! Have a lovely rest of your day. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    An absolute 5 star experience with the mobility scheme through marshall skoda letchworth, a very special mention to Alex who made everything so much better, great communication and customer service, he really made me feel at ease, having to accept being disabled and going through the process of getting a mobility vehicle for the 1st time has been hard personally but Alex really helped the whole process, he was always there to answer any queries and kept me well informed. Thank you again Alex.
    Hannah Glenville
    Response from Marshall Škoda Letchworth
    Good morning Hannah. Thank you for your wonderful review which I will be delighted to pass onto the team so thank you again. Kindest regards, Nikki, Marshall Motor Group.
  • Rating 4.0
    I would appreciate more communication with how the process is going
    Response from Marshall Škoda Letchworth
    Thank you Elisabeth. We really appreciate your 4 star review and will pass on your feedback to our management team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    All staff where polite and friendly and helpful
    Response from Marshall Škoda Letchworth
    Good morning Michael. Thank you for taking the time to leave us your review. We really appreciate it and will be happy to pass your comments onto the team, so thanks again. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Lovely friendly helpful guy
    Response from Marshall Škoda Letchworth
    Thank you Astral for taking the time to review Marshall Skoda Letchworth - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    We had a lovely hire car and they finished my car very quickly and it was washed so it was fantastic when I get it back, they always look after my car and have always supplied us with a fantastic lease car whole they have mine
    Response from Marshall Škoda Letchworth
    Thanks for your feedback Janel and your 5-Star review, we really appreciate the comments. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    A perfect service, professional and customer focussed.
    Response from Marshall Škoda Letchworth
    Thank you Barry, we really appreciate your 5 star review and will pass on your rating to our management team, so thanks again. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Alex is very professional and extremely helpful. Helped me pick the perfect car for us
    Response from Marshall Škoda Letchworth
    Thank you for your review Alex. We appreciate your five star review and will pass on your feedback to the team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Could not fault Stewart at all, customer service was fantastic, answered all our questions and made us feel so welcome, we will defo be going back for our next car
    Response from Marshall Škoda Letchworth
    Thank you Vicky for taking the time to review Marshall Skoda Letchworth - we really appreciate your 5 Star Review - I will pass on your feedback to Stewart and the team, so thanks again. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Stewart was very helpful.
    Response from Marshall Škoda Letchworth
    Thank you Aileen. We really appreciate you taking the time to leave a review and for your five star rating. I will be delighted to pass your comments onto Stewart and the team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Stuart made the whole process seemless his product and systems knowledge is most impressive.
    Response from Marshall Škoda Letchworth
    Hi Roberta and thanks so much for taking the time to leave us a 5 star review. I will be delighted to pass your comments onto the team, so thanks again. Wishing you a lovely rest of your day. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Smashin customer service
    Response from Marshall Škoda Letchworth
    Good morning Kasi and thanks so much for taking the time to leave us a 5 star review. I will be delighted to pass your comments onto the team, so thanks again. Wishing you a lovely rest of your day. Kind regards, Nikki, Marshall Motor Group.

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