Motability Scheme at Marshall Volkswagen Letchworth

4.7
Rating 4.7
(59 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Works Road
Letchworth Garden City
Hertfordshire SG6 1JZ
GB
Phone Number
Call Marshall Volkswagen Letchworth on 01462 484840
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Leigh Griffiths
  • Callum Hughes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Jake Mccann
  • Gillian Braine
  • Peter Wiggins
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Volkswagen Letchworth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Volkswagen Letchworth

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Volkswagen Letchworth

  • Rating 5.0
    Good
    Response from Marshall Volkswagen Letchworth
    Thank you for your five star review, We will be delighted to pass your five star feedback onto the team. Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    Excellent customer service and so brilliant with his work and knowledge.
    Response from Marshall Volkswagen Letchworth
    Good evening Mya. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Their Motability adviser Leigh was very helpful & explained all we asked.
    Response from Marshall Volkswagen Letchworth
    Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Callum was very professional, friendly and very helpful on my hand over
    Response from Marshall Volkswagen Letchworth
    Hi Chad. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent customer services Leigh top man!
    Love it.
    Response from Marshall Volkswagen Letchworth
    Hi Mya. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent service. Leigh went through everything very clearly and made the whole experience very straightforward. Extremely happy with the new car
    Response from Marshall Volkswagen Letchworth
    Hi Charlie. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 3.0
    Good
    Response from Marshall Volkswagen Letchworth
    Thank you for taking the time to leave a review and we look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 4.0
    Didn’t clean out the boot
    Response from Marshall Volkswagen Letchworth
    Good afternoon Brian. We really appreciate you taking the time to leave a review and your feedback, I will pass on your comments to our management team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Very helpful and polite service was excellant thankyou
    Response from Marshall Volkswagen Letchworth
    Good afternoon Tracey. We really appreciate you taking the time to leave a review and your five star feedback which I will be delighted to pass onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Amazing
    Response from Marshall Volkswagen Letchworth
    Thank you for your 4 star review! We really appreciate you taking the time. Kind regards, Nikki.
  • Rating 5.0
    Excellent service took his time to go over everything in the car to collect my phone to the car and explained a lot of things put me at ease
    Response from Marshall Volkswagen Letchworth
    Good afternoon Richard, thank you for your excellent review and we look forward to welcoming you back to the business again soon. Kind regards, Charlotte.
  • Rating 5.0
    Leigh was amazing, showed us everything we needed to know, didn’t take long at all.
    Response from Marshall Volkswagen Letchworth
    Good afternoon Sophie, thank you for your great review and feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte.
  • Rating 5.0
    Leigh was amazing
    Response from Marshall Volkswagen Letchworth
    Thank you for taking the time to leave us a review Ellie. It's very much appreciated. Wishing you a lovely rest of your day! Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Lovely spokes person very helpful and not pushy at all!!
    Response from Marshall Volkswagen Letchworth
    Good morning Katie and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Volkswagen Letchworth, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    5
    Response from Marshall Volkswagen Letchworth
    Hi Shamim. Thank you for taking the time to review us – we really appreciate your 5-star review and will be overjoyed to pass this along to our management team. Have a great evening. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    I had a handover with Leigh from the mobility team, and he was amazing I couldn’t of asked for a better experience. He would keep me updated and when I called he would always take his time explaining stuff to me. When I got my car he took me through everything and made sure I was comfortable with everything !
    Response from Marshall Volkswagen Letchworth
    Good afternoon Shannon and thank you for taking the time to leave your feedback and 5 star rating for Leigh and the team at Marshall Volkswagen Letchworth, we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Everything went as planned and the one to one customer service was very good
    Response from Marshall Volkswagen Letchworth
    Good afternoon Darren and thank you for taking the time to leave your positive feedback and 5 star rating for the team at Marshall Volkswagen Letchworth, we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Callam was very knowledgeable and answered all the questions we asked him
    Response from Marshall Volkswagen Letchworth
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great experience from start to finish Declan was very helpful professional and polite and kept us updated at all times through the process of the car getting to us .
    Response from Marshall Volkswagen Letchworth
    Good morning Leo and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for Declan and the Marshall Volkswagen Letchworth team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Courteous service. We were kept informed during the day.
    Response from Marshall Volkswagen Letchworth
    Thank you Paul. We really appreciate the review and I will pass on your rating and great comments to our management team. Thank you. Kind regards, Nikki, Marshall Motor Group.

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