The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Leigh Griffiths
- Callum Hughes
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Jake Mccann
- Gillian Braine
- Peter Wiggins
Accessibility features at Marshall Volkswagen Letchworth
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Marshall Volkswagen Letchworth
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Reviews at Marshall Volkswagen Letchworth
- Rating 5.0Oct 2, 2024GoodResponse from Marshall Volkswagen LetchworthOct 3, 2024Thank you for your five star review, We will be delighted to pass your five star feedback onto the team. Kind regards, Laura, Marshall Motor Group
- Rating 5.0Sep 27, 2024Excellent customer service and so brilliant with his work and knowledge.Response from Marshall Volkswagen LetchworthSep 27, 2024Good evening Mya. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Sep 16, 2024Their Motability adviser Leigh was very helpful & explained all we asked.Response from Marshall Volkswagen LetchworthSep 17, 2024Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Sep 2, 2024Callum was very professional, friendly and very helpful on my hand overResponse from Marshall Volkswagen LetchworthSep 6, 2024Hi Chad. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group.
- Rating 5.0Sep 2, 2024Excellent customer services Leigh top man!
Love it.Response from Marshall Volkswagen LetchworthSep 6, 2024Hi Mya. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group. - Rating 5.0Aug 23, 2024Excellent service. Leigh went through everything very clearly and made the whole experience very straightforward. Extremely happy with the new carResponse from Marshall Volkswagen LetchworthSep 6, 2024Hi Charlie. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group.
- Rating 3.0Aug 21, 2024GoodResponse from Marshall Volkswagen LetchworthSep 17, 2024Thank you for taking the time to leave a review and we look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 4.0Aug 12, 2024Didn’t clean out the bootResponse from Marshall Volkswagen LetchworthAug 13, 2024Good afternoon Brian. We really appreciate you taking the time to leave a review and your feedback, I will pass on your comments to our management team. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Aug 12, 2024Very helpful and polite service was excellant thankyouResponse from Marshall Volkswagen LetchworthAug 13, 2024Good afternoon Tracey. We really appreciate you taking the time to leave a review and your five star feedback which I will be delighted to pass onto the team. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Aug 6, 2024AmazingResponse from Marshall Volkswagen LetchworthAug 12, 2024Thank you for your 4 star review! We really appreciate you taking the time. Kind regards, Nikki.
- Rating 5.0Jul 31, 2024Excellent service took his time to go over everything in the car to collect my phone to the car and explained a lot of things put me at easeResponse from Marshall Volkswagen LetchworthAug 2, 2024Good afternoon Richard, thank you for your excellent review and we look forward to welcoming you back to the business again soon. Kind regards, Charlotte.
- Rating 5.0Jul 31, 2024Leigh was amazing, showed us everything we needed to know, didn’t take long at all.Response from Marshall Volkswagen LetchworthAug 2, 2024Good afternoon Sophie, thank you for your great review and feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte.
- Rating 5.0Jul 4, 2024Leigh was amazingResponse from Marshall Volkswagen LetchworthJul 5, 2024Thank you for taking the time to leave us a review Ellie. It's very much appreciated. Wishing you a lovely rest of your day! Kind Regards, Nikki, Marshall Motor Group.
- Rating 5.0Jun 26, 2024Lovely spokes person very helpful and not pushy at all!!Response from Marshall Volkswagen LetchworthJun 27, 2024Good morning Katie and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Volkswagen Letchworth, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Jun 25, 20245Response from Marshall Volkswagen LetchworthJun 25, 2024Hi Shamim. Thank you for taking the time to review us – we really appreciate your 5-star review and will be overjoyed to pass this along to our management team. Have a great evening. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Jun 14, 2024I had a handover with Leigh from the mobility team, and he was amazing I couldn’t of asked for a better experience. He would keep me updated and when I called he would always take his time explaining stuff to me. When I got my car he took me through everything and made sure I was comfortable with everything !Response from Marshall Volkswagen LetchworthJun 19, 2024Good afternoon Shannon and thank you for taking the time to leave your feedback and 5 star rating for Leigh and the team at Marshall Volkswagen Letchworth, we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Jun 6, 2024Everything went as planned and the one to one customer service was very goodResponse from Marshall Volkswagen LetchworthJun 19, 2024Good afternoon Darren and thank you for taking the time to leave your positive feedback and 5 star rating for the team at Marshall Volkswagen Letchworth, we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0May 20, 2024Callam was very knowledgeable and answered all the questions we asked himResponse from Marshall Volkswagen LetchworthMay 23, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 29, 2024Great experience from start to finish Declan was very helpful professional and polite and kept us updated at all times through the process of the car getting to us .Response from Marshall Volkswagen LetchworthMay 9, 2024Good morning Leo and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for Declan and the Marshall Volkswagen Letchworth team. Kind regards, Jason, Marshall Motor Group
- Rating 5.0Apr 4, 2024Courteous service. We were kept informed during the day.Response from Marshall Volkswagen LetchworthApr 9, 2024Thank you Paul. We really appreciate the review and I will pass on your rating and great comments to our management team. Thank you. Kind regards, Nikki, Marshall Motor Group.