Motability Scheme at Marshall Volkswagen Letchworth

4.7
Rating 4.7
(45 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Works Road
Letchworth Garden City
Hertfordshire SG6 1JZ
GB
Phone Number
Call Marshall Volkswagen Letchworth on 01462 484840
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Leigh Griffiths
  • Callum Hughes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Jake Mccann
  • Chris Spray
  • Gillian Braine
  • Peter Wiggins
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Volkswagen Letchworth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Volkswagen Letchworth

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Volkswagen Letchworth

  • Rating 5.0
    5
    Response from Marshall Volkswagen Letchworth
    Hi Shamim. Thank you for taking the time to review us – we really appreciate your 5-star review and will be overjoyed to pass this along to our management team. Have a great evening. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    I had a handover with Leigh from the mobility team, and he was amazing I couldn’t of asked for a better experience. He would keep me updated and when I called he would always take his time explaining stuff to me. When I got my car he took me through everything and made sure I was comfortable with everything !
    Response from Marshall Volkswagen Letchworth
    Good afternoon Shannon and thank you for taking the time to leave your feedback and 5 star rating for Leigh and the team at Marshall Volkswagen Letchworth, we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Everything went as planned and the one to one customer service was very good
    Response from Marshall Volkswagen Letchworth
    Good afternoon Darren and thank you for taking the time to leave your positive feedback and 5 star rating for the team at Marshall Volkswagen Letchworth, we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Callam was very knowledgeable and answered all the questions we asked him
    Response from Marshall Volkswagen Letchworth
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great experience from start to finish Declan was very helpful professional and polite and kept us updated at all times through the process of the car getting to us .
    Response from Marshall Volkswagen Letchworth
    Good morning Leo and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for Declan and the Marshall Volkswagen Letchworth team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Courteous service. We were kept informed during the day.
    Response from Marshall Volkswagen Letchworth
    Thank you Paul. We really appreciate the review and I will pass on your rating and great comments to our management team. Thank you. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Fantastic
    Response from Marshall Volkswagen Letchworth
    Thank you very much for taking the time to leave this great feedback Summer. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Philip, Marshall Motor Group
  • Rating 5.0
    very polite and helpful
    Response from Marshall Volkswagen Letchworth
    Good morning Lewis, thank you for your review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very good service had a lot of time for me
    Response from Marshall Volkswagen Letchworth
    Good afternoon, thank you for taking the time to leave a review. We are very grateful for your 5 star rating and excellent comments! Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent service from Callum
    Response from Marshall Volkswagen Letchworth
    Good evening Sara, thank you for your great review! We really appreciate you taking the time to feedback with regards to Callum and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 4.0
    Well done all I expected
    Response from Marshall Volkswagen Letchworth
    Good afternoon Brian, thank you for taking the time to leave a review. We really appreciate your 4 star rating and comments with regards to your experience with us. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Fast, slick service.
    I liked the video about the health check carried out.
    Got a complimentary car wash which is second to none.
    Good friendly staff.
    Response from Marshall Volkswagen Letchworth
    Good afternoon Mustafa, thank you for the great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great service received from advisor
    Response from Marshall Volkswagen Letchworth
    Thank you for your 5 Star review Sara, it's very much appreciated. Kind regards, Heather, Marshall Motor Group.
  • Rating 4.0
    Very friendly and helpful 👌
    Response from Marshall Volkswagen Letchworth
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good customer service
    Response from Marshall Volkswagen Letchworth
    Good afternoon Tracy. Thank you for taking the time to leave us a review. We really appreciate it and will be delighted to pass your feedback onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Callum at Volkswagen was absolutely fantastic! He guided us throughout the process of getting my car with the highest professionalism. He was extremely helpful and knowledgeable. Volkswagen is by far the best dealership experience in over 28 years of being a Motability customer. Highest recommendation possible for Callum at Volkswagen Letchworth !! Thank you!
    Response from Marshall Volkswagen Letchworth
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Thankyou the service was brilliant would thoroughly recommend.
    Response from Marshall Volkswagen Letchworth
    Good afternoon, thank you for your review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 4.0
    Thought it took rather a long time
    Response from Marshall Volkswagen Letchworth
    Thank you for your review, we really appreciate your 4 star rating and constructive feedback. Kindest regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer service. Really helpful.
    Response from Marshall Volkswagen Letchworth
    Good afternoon Emma, thank you for your lovely review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service
    Response from Marshall Volkswagen Letchworth
    Good evening Paul, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.

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