Motability Scheme at Norton Way Peugeot Letchworth

4.9
Rating 4.9
(168 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00

Contact information

Address
Works Road
Letchworth Garden City SG6 1NT
GB
Phone Number
Call Norton Way Peugeot Letchworth on 01462 559754
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Motability Scheme specialists:

  • Adam Ashley
  • Stewart Montier
  • Laurell Manty-Sorvari
  • David Mence
  • Archie Baxter

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Darren Hill
  • Robert Dunnett
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Accessibility features at Norton Way Peugeot Letchworth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Norton Way Peugeot Letchworth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Norton Way Peugeot Letchworth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Norton Way Peugeot Letchworth on 01462559754 to make an appointment with our Motability specialist.

Reviews at Norton Way Peugeot Letchworth

  • Rating 5.0
    All the way from booking, collection, comms,and clean car delivered with a smile
    Response from Norton Way Peugeot Letchworth
    Good morning Gurmeet S. Thank you for the 5-stars and kind words! Happy to have helped. All the best - Norton Way Peugeot
  • Rating 5.0
    Polite, professional, friendly, respectful. Efficient
    Response from Norton Way Peugeot Letchworth
    Good morning Claire B. Thank you for the 5-stars and kind words! Happy to have helped. All the best - Norton Way Peugeot

  • Rating 5.0
    Excellent experience
    Response from Norton Way Peugeot Letchworth
    Hello Cleo N.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an excellent experience at Norton Way Peugeot Letchworth. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Norton Way Peugeot Letchworth Team
  • Rating 5.0
    Excellent!
    Response from Norton Way Peugeot Letchworth
    Dear Gillian E.,

    Thank you for taking the time to leave us a review and for giving us a 5-star rating. We truly appreciate your feedback and are sorry to hear that your sat nav update was not completed as requested. Your satisfaction is important to us, and we would like to address this issue promptly. Please feel free to contact us directly so we can ensure your sat nav is updated to your satisfaction. We look forward to resolving this for you and continuing to provide you with excellent service.

    Best regards,
    The Norton Way Peugeot Letchworth Team
  • Rating 5.0
    All staff were very polite, helpful and knowledgeable. Especially Ash.
    Response from Norton Way Peugeot Letchworth
    Good morning David W. Thank you for the 5-stars and kind words! Happy to have helped. All the best - Norton Way Peugeot
  • Rating 5.0
    Always a pleasure when I visit. Staff are always very helpful & accommodating.
    Response from Norton Way Peugeot Letchworth
    Good morning Coleen H. Thank you for the 5-stars and kind words! Happy to have helped. All the best - Norton Way Peugeot
  • Rating 5.0
    Dawn was very helpful, she set up the car perfectly.
    Response from Norton Way Peugeot Letchworth
    Good morning Oluwaitshe B. Thank you for the 5-stars and kind words! Happy to have helped. All the best - Norton Way Peugeot
  • Rating 5.0
    Very happy with the service , time wise And keeping me updated , and friendly staff
    Response from Norton Way Peugeot Letchworth
    Good morning Julie C, Thank you for the 5-stars and kind words! Happy to have helped. All the best - Norton Way Peugeot
  • Rating 5.0
    Stewart was very helpful, answered all our questions and polite
    Response from Norton Way Peugeot Letchworth
    Good morning Michelle S, Thank you for the 5-stars and kind words! Happy to have helped and we will pass on your compliments to Stewart. All the best - Norton Way Peugeot
  • Rating 5.0
    It was Absolutely Brilliant! Well earned 5 Stars 🌟

    David was very pleasant to deal with and took us out on a test drive explaining what the car can do very clearly so I could understand. Answered all questions I had.

    Definitely made choosing this Dealership easy!
    Response from Norton Way Peugeot Letchworth
    Good morning Rhian C, Thank you for the 5-stars and kind words! Happy to have helped and we are pleased to hear you had a brilliant experience. We will pass on your compliments to David. All the best - Norton Way Peugeot
  • Rating 5.0
    Brill
    Response from Norton Way Peugeot Letchworth
    Good morning Gary A, Thank you for the 5-stars and kind words! Happy to have helped and we are pleased to hear you had a brilliant experience. All the best - Norton Way Peugeot
  • Rating 5.0
    Very friendly and helpful and felt at ease. Jade and the other gentleman made me feel that any question was not a problem.
    Response from Norton Way Peugeot Letchworth
    Good afternoon Chelsea-lea P. Thank you for the 5-stars and kind words! Happy to have helped and we will pass on your compliments to Jade and the team. All the best - Norton Way Peugeot.
  • Rating 5.0
    We received our new Motability car yesterday. The whole process from start to finish was excellent. David was the man who helped us from the very first phonecall to collecting the car and he made it easy, he was friendly and polite and was always a phone call away.
    Response from Norton Way Peugeot Letchworth
    Hello Joseph H.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with the Motability Scheme at Norton Way Peugeot Letchworth was excellent from start to finish. It's fantastic to know that David provided you with friendly and polite service, making the process easy and seamless for you. We will be sure to pass along your kind words to him.

    Your satisfaction is our top priority, and your positive review is a great testament to the hard work and dedication of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope you enjoy your new Motability car and look forward to serving you again.

    Best regards,

    [Your Name]
    Norton Way Peugeot Letchworth Team
  • Rating 5.0
    All i can say is they are excellent team.
    Response from Norton Way Peugeot Letchworth
    Good morning Oluwaitshe B. thank you for the 5-stars! Happy to have helped and we will pass on your compliments to the team. All the best - Norton Way Peugeot.
  • Rating 5.0
    Very informative
    No sales pressure
    I dealt with Archie Baxter.
    He was amazing would highly recommend
    Response from Norton Way Peugeot Letchworth
    Good afternoon Lisa C. thank you for the 5-stars and kind words! Happy to have helped and we will pass on your compliments to Archie. All the best - Norton Way Peugeot.
  • Rating 5.0
    Very good particularly Asha a young man on the service desk.
    Response from Norton Way Peugeot Letchworth
    Good afternoon Jackie T. thank you for the 5-stars! Happy to have helped and we will pass on your compliments to Asha. All the best - Norton Way Peugeot.
  • Rating 5.0
    Excellent service...top marks for Peugeot Letchworth
    Response from Norton Way Peugeot Letchworth
    Good morning Joey O. thank you for the 5-stars! We are pleased to hear that you received excellent service. All the best - Norton Way Peugeot.
  • Rating 5.0
    Brill service
    Response from Norton Way Peugeot Letchworth
    Good morning Chantel C. thank you for the 5-stars! We are pleased to hear that your experience was brilliant. All the best - Norton Way Peugeot.
  • Rating 3.0
    I had two separate messages from two different people saying two different things I’m very confused
    Response from Norton Way Peugeot Letchworth
    Good morning Shelley M. We are sorry for the confusion, we have passed your comments onto our managers and the head of business Paul Sames whom you can contact at paul.sames@nortoway.comKind regards - Norton Way Peugeot.
  • Rating 5.0
    Prompt attention with clear information and helpful response to all queries both prior to delivery and on handover. Excellent introduction to the vehicle
    Response from Norton Way Peugeot Letchworth
    Dear Michael E.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you had a great experience with us at Norton Way Peugeot. Our team strives to provide prompt attention and clear information, so it's wonderful to know that we met your expectations both before and during the vehicle handover. We're also glad that you found the introduction to your new vehicle excellent. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Norton Way Peugeot

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