Motability Scheme at Steven Eagell Toyota Ipswich

4.8
Rating 4.8
(61 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Welcome to Steven Eagell Toyota Ipswich

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota Ipswich can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Ipswich on 01473359370 to make an appointment with our Motability specialist.

Contact information

Address
1 Augusta Close
Ipswich IP3 9SS
GB
Phone Number
Call Steven Eagell Toyota Ipswich on 01473 359370
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Craig Linscer
  • Calum Lamb
  • Muhammad Ali
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Sean Hurst
  • Philip Hook
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Steven Eagell Toyota Ipswich

  • Rating 5.0
    It was a journey taken together as was a new experience for both myself and the salesperson.
    Response from Steven Eagell Toyota Ipswich
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Sheila. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Our handover was great, Farrah (apologies if the spelling is incorrect) was really helpful and showed us all the basics which was really helpful because this was our first car. She talked us through everything and it really helped put my partner at ease because he would be driving home in rush hour in the dark.
    Response from Steven Eagell Toyota Ipswich
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Sarah-Jane. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Very professional team
    Response from Steven Eagell Toyota Ipswich
    Hi Evelyn, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Absolutely brilliant service yesterday. The man who dealt with our application was so friendly and professional but in a really down to earth way that we really appreciated. Can't fault him at all and my partner who had only just passed his test was quite nervous about the test drive and he was completely put at ease, he said it was such a nice experience and boosted his confidence. 10/10
    Response from Steven Eagell Toyota Ipswich
    Thank you so much for your kind words, Sarah-Jane. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Good service👍
    Response from Steven Eagell Toyota Ipswich
    Hi Elena, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    I have recommended Steven Eagell Toyota Ipswich to everyone I talk to as their attitude and customer service standards are incredible. If I could give more than 5 stars I would!
    Response from Steven Eagell Toyota Ipswich
    Hi Patricia, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Good
    Response from Steven Eagell Toyota Ipswich
    Hi Toniann, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Great customer service
    Response from Steven Eagell Toyota Ipswich
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Natasha. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Great straightforward service
    Response from Steven Eagell Toyota Ipswich
    Thank you so much for your kind words, Eleanor. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Very good and polite
    Response from Steven Eagell Toyota Ipswich
    Hi Ian, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Very professional and welcoming great service
    Response from Steven Eagell Toyota Ipswich
    Hi Diana, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Great service.
    Response from Steven Eagell Toyota Ipswich
    Hi Philip, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    I felt really well looked after by Dan R and the whole team. I was greeted by a lovely lady (sorry , I forgot her name) as soon as I walked in, shown to a seat and offered a drink. Dan showed me lots of info about various models and showed me them in the showroom and some outside too. He drove me in a corolla to demonstrate more fully how it ran. Solomon was really helpful sorting out the motability paperwork too. Everyone was very kind and helpful.
    Response from Steven Eagell Toyota Ipswich
    Thank you so much for your kind words, Jane. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Happy as usual great job done
    Response from Steven Eagell Toyota Ipswich
    Hi Hazel, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Lovely service.
    Response from Steven Eagell Toyota Ipswich
    Thank you so much for your kind words, Michael. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Pick up and drop of service was great. Car came back looking like new. 10 out of 10 for the drivers friendly and professional approach.
    Response from Steven Eagell Toyota Ipswich
    Hi Julie, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Craig was more than helpful and we can not thank him enough
    Response from Steven Eagell Toyota Ipswich
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Michael. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 2.0
    I love my car despite it taking 8 months to arrive. Communication from the salesman was terrible and no information was received unless I contacted and spoke to other staff. He booked the pick up date with Motability before going away and without even discussing it with us….. We were told inconsistencies on dates and untruths regarding the Motability process… We ended up speaking to the manager and wished we had dealt with him from the start. Thank you for the car and the teddy 😜
    Response from Steven Eagell Toyota Ipswich
    Thank you for posting a review Lynnette and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    10/10 Great service and communication.
    Response from Steven Eagell Toyota Ipswich
    Hi Ihsun, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Excellent customer service
    Response from Steven Eagell Toyota Ipswich
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Mohammed. We wish you safe travels in your new car and look forward to seeing you again soon!

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