Motability Scheme at John Grose Ford Ipswich
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to John Grose Ford Ipswich
At John Grose Ford in Ipswich our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.
John Grose Ford Ipswich can help you by:
- Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
- Provide Servicing & maintaining for your car.
Contact John Grose Ford Ipswich on 01473270707 to make an appointment with our Motability specialist.
Contact information
Address
John Grose Group Ltd
Ransomes Europark
Ipswich IP3 9BE
GB
Phone Number
Call John Grose Ford Ipswich on 01473 270707
01473 270707
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Richard Carter
- Adam Hills
- Terry Harvey
- James Honeywood
- Erika Todorova
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Mark Arculeo
- Toby Boom
- Kimberley Coote
- Catherine Goss
- Katie Barber
- Connor Harding
- Bethany Collins
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at John Grose Ford Ipswich
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at John Grose Ford Ipswich
- Rating 5.0Nov 17, 2025As always, amazing service.
Welcoming, friendly, very informative, all round great.Response from John Grose Ford IpswichNov 17, 2025Good Morning. Thank you for your 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service. - Rating 5.0Nov 11, 2025Erika was very helpful, knowledgeable and friendly. She's an asset to the team and was able to answer all of my questions with ease and go into further detail where I didn't fully understand what terminology meant.Response from John Grose Ford IpswichNov 12, 2025Good Morning. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to Erika. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 11, 2025Amazing! This was our 1st time and we had Erika. So warm and welcoming. Answered all our questions. We are so pleased we used ford. We were not overly comfortable with the other dealers. Erika was very helpful .Response from John Grose Ford IpswichNov 12, 2025Good Morning. Thank you for taking the time to share your positive review. We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with Erika, here at John Grose! Please do let us know if you require any further assistance. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 10, 2025Amazing experience, never done motability before and struggle taking things in and James at Ipswich made the process so relaxed and quick, very impressed.
Thanks James.Response from John Grose Ford IpswichNov 12, 2025Good Morning. Thank you for sharing your 5-star review with us. We are very happy James could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service. - Rating 5.0Nov 3, 2025Showed us around car and said we can ring anytime.Response from John Grose Ford IpswichNov 4, 2025Good Afternoon Peter. Thank you for your feedback, we appreciate you leaving us a review and awarding us 5 stars! Best wishes, John Grose Customer Service.
- Rating 5.0Nov 3, 2025They are the best all was on timeResponse from John Grose Ford IpswichNov 4, 2025Good Afternoon Edward. Thank you for your great feedback regarding the team, we hope to see you again! Best wishes, John Grose Customer Service.
- Rating 5.0Oct 29, 2025Very smooth process, Jamie was helpful and not blatantly selling for his own commissionResponse from John Grose Ford IpswichNov 3, 2025Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 24, 2025John Grose made the whole process easy.Response from John Grose Ford IpswichNov 3, 2025Good Afternoon. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 20, 2025Very friendly and professional. Thank you Terry. MadeleineResponse from John Grose Ford IpswichOct 24, 2025Hi Madeleine. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything comes up. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 18, 2025Helpful, knowledgeable and professionalResponse from John Grose Ford IpswichOct 24, 2025Hi Flora. Thank you for taking the time to leave us this brilliant 5 star review! We are glad to hear that you had a fantastic handover with us at John Grose. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 14, 2025Erika at John Grose Ford Ipswich is brilliant, very knowledgeable and very thorough.Response from John Grose Ford IpswichOct 15, 2025Good Morning. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 1, 2025Lovely lady Erica.explained everything i needed to know,I was able to ask questions I was very impressed . Lovely lady ,very highly trained , beautiful personaResponse from John Grose Ford IpswichOct 2, 2025Hi Nicole. Thank you for leaving this great feedback regarding your experience with Erika, we really appreciate the 5 star rating. Best wishes, John Grose Customer Service.
- Rating 5.0Aug 19, 2025Excellent customer care and serviceResponse from John Grose Ford IpswichAug 22, 2025Hi Kim. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Aug 14, 2025I dealt with Adam and his so polite and helpfulResponse from John Grose Ford IpswichAug 19, 2025Hi Charmaine. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to Adam. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
- Rating 5.0Aug 12, 2025Efficient and well organised with a friendly touchResponse from John Grose Ford IpswichAug 19, 2025Hi Janet. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Aug 5, 2025Jamie Stevens was very patient knowledgeable and helpfulResponse from John Grose Ford IpswichAug 5, 2025Hi Sarah. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Aug 1, 2025The service is very efficient.There is a nice area to wait whilst my car was being done.Response from John Grose Ford IpswichAug 5, 2025Hi Ethan. It’s wonderful to hear that you had a great experience with us here at John Grose. Thank you so much for supporting us with a 5 star review. We hope to welcome you back again in the future! Best wishes, John Grose Customer Service.
- Rating 5.0Jul 30, 2025Loved the features and functions of the car so well designed great amazing. I liked it.Response from John Grose Ford IpswichJul 31, 2025Hey there! We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Jul 28, 2025Very helpful, informative and professional.Response from John Grose Ford IpswichJul 31, 2025Hi Henry. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Jul 12, 2025Very helpfulResponse from John Grose Ford IpswichJul 16, 2025Hi Gordon. Thank you for your kind comment and the 5 star rating, we hope to see you again! Best wishes, John Grose Customer Service.