Motability Scheme at John Grose Ford Ipswich

4.8
Rating 4.8
(171 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to John Grose Ford Ipswich

At John Grose Ford in Ipswich our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.

John Grose Ford Ipswich can help you by:

  • Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
  • Provide Servicing & maintaining for your car.

Contact John Grose Ford Ipswich on 01473270707 to make an appointment with our Motability specialist.

Contact information

Address
John Grose Group Ltd
Ransomes Europark
Ipswich IP3 9BE
GB
Phone Number
Call John Grose Ford Ipswich on 01473 270707
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Richard Carter
  • Stuart Lambert
  • Matthew Blower
  • Stephen Lawrence
  • Adam Hills
  • Terry Harvey
  • Jacques Damant
  • James Honeywood
  • Joshua Brooks
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Mark Arculeo
  • Toby Boom
  • Kimberley Coote
  • Nadine Thompson
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Ford Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at John Grose Ford Ipswich

  • Rating 5.0
    Josh was very helpful and knew what he was talking about and the cars and explained how all worked really enjoying the car wish I had done it sooner !! The hot chocolate drinks in show room was nice also 😂
  • Rating 5.0
    Good service and staff.
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 3.0
    The car was a mess
  • Rating 5.0
    Great service, easy to book and work done in the amount of time stated on booking.
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    The ladies i had to do all my paper work was absolutely amazing
    Response from John Grose Ford Ipswich
    Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very helpful polite and respectful. Was an enjoyable experience.
    Response from John Grose Ford Ipswich
    Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Smooth problem free service
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Matthew Blower was very nice and helpful. He took me out to my car and explained everything to me. Well worth the wait as i lv my car and of course the lovely colour green. 😊 Thank you Matthew for all your help.
    Response from John Grose Ford Ipswich
    Good Morning. Thank you for sharing your 5-star review with us. We are very happy Matthew could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Easy to set up, they picked up the car and bought it back when done, many thanks for a job well done
    Response from John Grose Ford Ipswich
    Good Morning. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good top quality service
    Response from John Grose Ford Ipswich
    Good Morning. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very helpful and very polite
    Response from John Grose Ford Ipswich
    Good Morning. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
  • Rating 5.0
    All good
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for taking the time to let us know how we did, we really appreciate it and hope to see you again soon! Best Wishes, John Grose Customer Service
  • Rating 5.0
    No problems, ran relatively smoothly.
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for taking the time to leave us this great feedback, we're glad things went smoothly for you. Best Wishes, John Grose Customer Service
  • Rating 5.0
    Great service thank you.
    Response from John Grose Ford Ipswich
    Good Morning. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent
    Response from John Grose Ford Ipswich
    Good Morning. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good service, collected and returned. Kept up to date with progress.
    Response from John Grose Ford Ipswich
    Good Morning. Thank you for trusting us with your service, we are glad you had a good experience. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    10/10 Charlie Johnson is a real delight and made me feel all warm and fuzzy inside. Like apple pie at Halloween.
    Response from John Grose Ford Ipswich
    Good Morning. Thanks for leaving this great feedback, we're glad you had an enjoyable experience here with Charlie. Best wishes, John Grose Customer Service
  • Rating 5.0
    Great experience from start to finish,Great guidance from james honeywood at john grose ipswich,highly recommend.
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very easy application , no problems what so ever , very helpful
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Everything was quite straightforward
    Response from John Grose Ford Ipswich
    Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.

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