Motability Scheme at John Grose Ford Ipswich

4.8
Rating 4.8
(143 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
John Grose Group Ltd
Ransomes Europark
Ipswich IP3 9BE
GB
Phone Number
Call John Grose Ford Ipswich on 01473 270707
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Richard Carter
  • Stuart Lambert
  • Matthew Blower
  • Stephen Lawrence
  • Adam Hills
  • Jacques Damant
  • Charles Johnson
  • James Honeywood
  • Joshua Brooks
  • James Cutter
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Mark Arculeo
  • Toby Boom
  • Kimberley Coote
  • Nadine Thompson
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Ford Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Grose Ford Ipswich

At John Grose Ford in Ipswich our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.

John Grose Ford Ipswich can help you by:

  • Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
  • Provide Servicing & maintaining for your car.

Contact John Grose Ford Ipswich on 01473270707 to make an appointment with our Motability specialist.

Reviews at John Grose Ford Ipswich

  • Rating 5.0
    Fantastic. The whole team are attentive and helpful.
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your praise and kind comments about the service our team provides. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Good
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    An absolute superb experience, can't fault this dealership
    Response from John Grose Ford Ipswich
    Good Morning. It’s wonderful to hear that you had a great experience with us here at John Grose. Thank you so much for supporting us with a 5 star review. We hope to welcome you back again in the future! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Charlie at John Grose couldn’t have been more helpful. He has been a pleasure to deal with.
    Response from John Grose Ford Ipswich
    Good Morning. Thank you for sharing your 5-star review with us. We are very happy Charlie could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good customer service around from John Gross Ipswich
    Response from John Grose Ford Ipswich
    Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent service really friendly, explained everything asked
    Response from John Grose Ford Ipswich
    Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Adam was excellent he answered and explained all my questions he was very helpful and I would recommend him..thank you Adam
    Response from John Grose Ford Ipswich
    Good Morning. Thank you for sharing your 5-star review with us. We are very happy Adam could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    .
  • Rating 5.0
    Hi,

    The dealership dealt with everything really well, Joshua the motability salesman was very good and particularly thoughtful throughout the process.

    Thanks
    Response from John Grose Ford Ipswich
    Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Stuart Lambert was excellent. He went over and above to ensure that everything was fully explained, and that we were at ease. He showed great knowledge, empathy and patience, making the handover experience very pleasant indeed. Because of his efforts, we would have no hesitation in recommending John Grose to family and friends. A truly first class service. Well done and many thanks Stuart!
    Response from John Grose Ford Ipswich
    Good Morning. Thank you for your great review. We do our utmost to make every guest feel welcomed, every time they visit, so we are pleased to see Stuart was able to provide you with a great experience. If you have any further needs or questions, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    James was fantastic, he took the time to explain everything. He's a credit to the John Grose Company.
    Response from John Grose Ford Ipswich
    Good Morning. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 4.0
    At moment things seem to be ok very helpful from mradam hills much appreciated mr moss
    Response from John Grose Ford Ipswich
    Good Morning. We are very happy Adam could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Top class service, made to feel valued as a customer as soon as I went in the door, probably the best dealership in the country in my opinion
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Always a pleasure doing business with the company. Staff are always happy
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 3.0
    Not very good customer service
  • Rating 5.0
    Fantastic service, James was friendly, professional and kept us informed and updated from start to finish. We are very pleased with the vehicle, thank you.
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great customer service as always, James Honeywood couldn’t be any more helpful, explained all the options available to me . It was a pleasure to do business with him, highly
    recommend John Grose Ipswich
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Teresa Glanfield excellent customer service
    Response from John Grose Ford Ipswich
    Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good and they kept me informed all the time .
    Response from John Grose Ford Ipswich
    Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Fantastic service we had our car within 2 weeks
    Adam couldn’t do enough for us
    Response from John Grose Ford Ipswich
    Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.

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