Motability Scheme at John Grose Ford Ipswich

5.0
Rating 5.0
(14 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today

Contact information

Address
John Grose Group Ltd
Ransomes Europark
Ipswich IP3 9BE
GB
Phone Number
Call John Grose Ford Ipswich on 01473 270707
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Richard Carter
  • Nick Castle
  • Terry Harvey
  • Jacques Damant
  • James Honeywood
  • Aaron Muckle
  • George Bridge
  • Joshua Brooks
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Mark Arculeo
  • Toby Boom
  • Nadine Thompson
  • Kimberley Coote
  • Sean Liggett
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Ford Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Grose Ford Ipswich

At John Grose Ford in Ipswich our friendly team of Motability Scheme Specialists are on hand to help you very step of the way with ordering and collecting your New Ford.

John Grose Ford Ipswich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Grose Ford Ipswich on 01473270707 to make an appointment with our Motability specialist.

Reviews at John Grose Ford Ipswich

  • Rating 5.0
    Great service all round
  • Rating 5.0
    Excellent Customer Service
    Response from John Grose Ford Ipswich
    Good morning. Thank you so much for your excellent review and 5-star rating. We really appreciate you taking the time to share your experience with us, and hope to be of service to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent customer service
    Response from John Grose Ford Ipswich
    Good morning. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Sorted out problem efficiently and kept me informed very good service
    Response from John Grose Ford Ipswich
    Good morning. Thank-you for taking the time to let us know how we did, we really appreciate your feedback. If you require any further assistance, please give us a call. We're always happy to help. Best wishes, John Grose Customer Service.
  • Rating 5.0
    From the moment we met Josh he was the kindest most helpful man. In all the years I have had motability vehicles I have never experienced the help and treatment from a salesman. He was amazing.
    Response from John Grose Ford Ipswich
    Good morning. Thank you for your fantastic 5-star review. We couldn’t be happier that Josh provided you with such a great car buying experience. He is a real asset and we are lucky to have him in the John Grose team. We hope you are enjoying your new vehicle and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great service. Always kept up to date with progress.
    Response from John Grose Ford Ipswich
    Good morning. Thank you for taking the time to share your 5-star experience. We're so glad to hear we delivered such a great experience and hope to be of assistance again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Good costumer service
    Response from John Grose Ford Ipswich
    Good morning. Thank you for your kind words and this wonderful 5-star review. If there is anything else we can do for you, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    very helpful
    Response from John Grose Ford Ipswich
    Good morning. Thank you for your recent 5-star review. We are so very appreciative of your positive review and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Kept updated and informed throughout
    Response from John Grose Ford Ipswich
    Good morning. Thank you for your 5-star review. We really appreciate your positive feedback, and hope to be of service to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great customer service thank you
    Response from John Grose Ford Ipswich
    Good afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Explained everything throughly, felt at ease to ask questions if needed, all good 👍
    Response from John Grose Ford Ipswich
    Good afternoon. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Aaron was really helpful and kept me updated though the whole process.
    Response from John Grose Ford Ipswich
    Good afternoon. Thank you for your fantastic 5-star review. We are so happy to hear that you found Aaron to be so supportive during your experience here at John Grose, and will pass your kind comments to him. Please do let us know if there is anything else we can do for you. Best wishes, John Grose Customer Service.
  • Rating 5.0
    James did all he could to help us
    Pity it took 8 months to get it
    Response from John Grose Ford Ipswich
    Good afternoon. Thank-you for taking the time to let us know how we did, we really appreciate your feedback. If you require any further assistance, please give us a call. We're always happy to help. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Everything met our expectations. Staff helpful. Vehicle returned clean.
    Response from John Grose Ford Ipswich
    Good afternoon. Thank you for the great review. We’re so happy that we were able to meet your expectations and look forward to assisting you again in the future. Best wishes, John Grose Customer Service.
Displaying reviews 1 - 3 out of the 14 most recent
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