Motability Scheme at John Grose Ford Ipswich
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
John Grose Group Ltd
Ransomes Europark
Ipswich IP3 9BE
GB
Phone Number
Call John Grose Ford Ipswich on 01473 270707
01473 270707
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Richard Carter
- Matthew Blower
- Stephen Lawrence
- Adam Hills
- Terry Harvey
- Jacques Damant
- Charles Johnson
- James Honeywood
- Joshua Brooks
- James Cutter
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Mark Arculeo
- Toby Boom
- Kimberley Coote
- Nadine Thompson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at John Grose Ford Ipswich
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to John Grose Ford Ipswich
At John Grose Ford in Ipswich our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.
John Grose Ford Ipswich can help you by:
- Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
- Provide Servicing & maintaining for your car.
Contact John Grose Ford Ipswich on 01473270707 to make an appointment with our Motability specialist.
Reviews at John Grose Ford Ipswich
- Rating 5.0Apr 12, 2024Excellent customer service friendly teamResponse from John Grose Ford IpswichApr 17, 2024Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Apr 5, 2024The hand over was very easy the salesmen explained everything about the new carResponse from John Grose Ford IpswichApr 17, 2024Good Morning. Thank you for taking the time to leave us this brilliant 5 star review! We are glad to hear that you had a fantastic handover with us at John Grose. Best wishes, John Grose Customer Service.
- Rating 5.0Feb 19, 2024Fantastic. The whole team are attentive and helpful.Response from John Grose Ford IpswichFeb 19, 2024Good Afternoon. Thank you for your praise and kind comments about the service our team provides. We hope to see you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Feb 8, 2024GoodResponse from John Grose Ford IpswichFeb 16, 2024Good Afternoon. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Feb 2, 2024An absolute superb experience, can't fault this dealershipResponse from John Grose Ford IpswichFeb 5, 2024Good Morning. It’s wonderful to hear that you had a great experience with us here at John Grose. Thank you so much for supporting us with a 5 star review. We hope to welcome you back again in the future! Best wishes, John Grose Customer Service.
- Rating 5.0Feb 1, 2024Charlie at John Grose couldn’t have been more helpful. He has been a pleasure to deal with.Response from John Grose Ford IpswichFeb 5, 2024Good Morning. Thank you for sharing your 5-star review with us. We are very happy Charlie could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Feb 1, 2024Very good customer service around from John Gross IpswichResponse from John Grose Ford IpswichFeb 5, 2024Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Jan 30, 2024Excellent service really friendly, explained everything askedResponse from John Grose Ford IpswichFeb 5, 2024Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
- Rating 5.0Jan 16, 2024Adam was excellent he answered and explained all my questions he was very helpful and I would recommend him..thank you AdamResponse from John Grose Ford IpswichJan 23, 2024Good Morning. Thank you for sharing your 5-star review with us. We are very happy Adam could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Jan 15, 2024.
- Rating 5.0Jan 9, 2024Hi,
The dealership dealt with everything really well, Joshua the motability salesman was very good and particularly thoughtful throughout the process.
ThanksResponse from John Grose Ford IpswichJan 15, 2024Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service. - Rating 5.0Jan 9, 2024Stuart Lambert was excellent. He went over and above to ensure that everything was fully explained, and that we were at ease. He showed great knowledge, empathy and patience, making the handover experience very pleasant indeed. Because of his efforts, we would have no hesitation in recommending John Grose to family and friends. A truly first class service. Well done and many thanks Stuart!Response from John Grose Ford IpswichJan 15, 2024Good Morning. Thank you for your great review. We do our utmost to make every guest feel welcomed, every time they visit, so we are pleased to see Stuart was able to provide you with a great experience. If you have any further needs or questions, please do get in touch. Best wishes, John Grose Customer Service.
- Rating 5.0Jan 5, 2024James was fantastic, he took the time to explain everything. He's a credit to the John Grose Company.Response from John Grose Ford IpswichJan 15, 2024Good Morning. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 4.0Dec 8, 2023At moment things seem to be ok very helpful from mradam hills much appreciated mr mossResponse from John Grose Ford IpswichDec 13, 2023Good Morning. We are very happy Adam could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 29, 2023Top class service, made to feel valued as a customer as soon as I went in the door, probably the best dealership in the country in my opinionResponse from John Grose Ford IpswichNov 29, 2023Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 17, 2023Always a pleasure doing business with the company. Staff are always happyResponse from John Grose Ford IpswichNov 20, 2023Good Afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
- Rating 3.0Nov 17, 2023Not very good customer service
- Rating 5.0Nov 11, 2023Fantastic service, James was friendly, professional and kept us informed and updated from start to finish. We are very pleased with the vehicle, thank you.Response from John Grose Ford IpswichNov 13, 2023Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 10, 2023Great customer service as always, James Honeywood couldn’t be any more helpful, explained all the options available to me . It was a pleasure to do business with him, highly
recommend John Grose IpswichResponse from John Grose Ford IpswichNov 10, 2023Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service. - Rating 5.0Nov 10, 2023Teresa Glanfield excellent customer serviceResponse from John Grose Ford IpswichNov 10, 2023Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.