Motability Scheme at John Grose Peugeot Ipswich

4.9
Rating 4.9
(231 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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John Grose Peugeot Ipswich

At John Grose Peugeot in Ipswich our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.

John Grose Peugeot Ipswich can help you by:

  • Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
  • Provide Servicing & maintaining for your car.

Contact John Grose Peugeot Ipswich on 01473242242 to make an appointment with our Motability specialist.

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Contact information

Address
John Grose Peugeot Ipswich
Ransomes Industrial Estate
Ipswich IP3 9BE
GB
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Phone Number
Call John Grose Peugeot Ipswich on 01473 242242
01473 242242
01473 242242
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Nick Harris
  • Charles Goodwin
  • Alex Hopkins
  • Nick Bartholomew
  • Gary Page
  • Patrick Chapman
  • Benjamin Seaton
  • Luca Blackburn
  • Charlie Bloomfield
  • Luke Elmer
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Joe Allen
  • Kimberley Coote
  • Eden Scott
  • Mark Williams
  • Libby Bird
  • Louis Ellis
  • Sarah Carter
  • Catherine Goss
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Peugeot Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at John Grose Peugeot Ipswich

  • Rating 5.0
    Garry paige was very helpful and got our car with us quickly no problems highly recommended
    Response from John Grose Peugeot Ipswich
    Hello Joshua,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Gary was able to assist you efficiently and that you had a smooth experience with us at John Grose Peugeot Ipswich. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at John Grose Peugeot Ipswich
  • Rating 5.0
    Sarah was extremely helpful! Gave me updates hourly.
    Response from John Grose Peugeot Ipswich
    Hello Ben,

    We're thrilled to hear that Sarah was able to assist you effectively and keep you updated throughout your experience with us. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at John Grose Peugeot Ipswich.
  • Rating 5.0
    Was all very easy
    Response from John Grose Peugeot Ipswich
    Hello Georgina,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found everything very easy during your experience with us at John Grose Peugeot Ipswich. Providing a seamless and hassle-free service is something we strive for, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at John Grose Peugeot Ipswich
  • Rating 5.0
    All good and very helpful
    Response from John Grose Peugeot Ipswich
    Hello Stephen,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found everything to be good and helpful during your experience with the Motability Scheme at John Grose Peugeot Ipswich. We look forward to serving you again!

    Best regards,
    The John Grose Peugeot Ipswich Team
  • Rating 5.0
    Professional, knowledgable & attentive. Ben was fantastic & put my mind at ease when asking questions about the vehicle & placing my order. Premises was clean & spacious with various demo cars to see & test drive if needed. Thank you Ben & John Grose Peugeot!
    Response from John Grose Peugeot Ipswich
    Dear Grant,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at John Grose Peugeot Ipswich. It's fantastic to know that Ben was able to assist you effectively and make you feel at ease during your visit. We take pride in maintaining a clean and welcoming environment, and we're glad you appreciated the variety of demo cars available for viewing and test driving.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Ben and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Thank you once more for your support.

    Best regards,

    John Grose Peugeot Ipswich Team
  • Rating 5.0
    They were very helpful and explained everything to us very pleased with the service we received
    Response from John Grose Peugeot Ipswich
    Dear Anthony,

    Thank you so much for taking the time to share your positive experience with us at John Grose Peugeot Ipswich. We are thrilled to hear that you found our team helpful and that everything was clearly explained to you. Your satisfaction is our top priority, and it's wonderful to know that you were very pleased with the service you received.

    Best regards,

    John Grose Peugeot Ipswich
  • Rating 5.0
    Excellent customer service all the staff we had contact with were so nice and helpful thankyou
    Response from John Grose Peugeot Ipswich
    Hello Jaqueline,

    Thank you for taking the time to share your experience with us! We are thrilled to hear that you received excellent customer service and found our staff to be nice and helpful. Your kind words and perfect rating mean a lot to us and motivate us to continue providing the best service possible. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at John Grose Peugeot Ipswich.

    Best regards,
    The Motability Scheme Team at John Grose Peugeot Ipswich
  • Rating 5.0
    Gary was absolutely magical. He was very helpful and informative. Clearly knows his job.
    Response from John Grose Peugeot Ipswich
    Hello Brian,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Gary provided you with a magical experience and was able to assist you with his helpful and informative service. It's always our goal to ensure our customers feel supported and informed, and it's fantastic to know that Gary delivered on that promise.

    Your feedback is greatly appreciated and will be shared with Gary and the rest of our team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The John Grose Peugeot Ipswich Team
  • Rating 4.0
    Prompt collection and delivery of loan vehicle, fast service
    Response from John Grose Peugeot Ipswich
    Good Afternoon. Thank you for trusting us with your service, we are glad you had a good experience. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great service and helpful also keep you well updated with what going on with new car
    Response from John Grose Peugeot Ipswich
    Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Ben was lovely very patient with me talked me through everything I couldn’t have asked for it to be any easier.
    Response from John Grose Peugeot Ipswich
    Good Afternoon. It’s wonderful to hear that you had a great experience with us here at John Grose. Thank you so much for supporting us with a 5 star review. We hope to welcome you back again in the future! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Honestly, I had the best experience! I was so nervous but Gary Page from Peugeot was so down to earth & jade the whole process so easy.
    Response from John Grose Peugeot Ipswich
    Good Afternoon. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Luca was amazing! Had my car ready for the time I arrived and took me through everything, making sure I was 100% with all of the car’s gadgets and functions before I drove it away!
    I would recommend 10/10
    Response from John Grose Peugeot Ipswich
    Good Afternoon. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to Luca. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very happy with everything very good service
    Response from John Grose Peugeot Ipswich
    Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent customer service highly recommended they made my transaction very easy
    Response from John Grose Peugeot Ipswich
    Good Afternoon. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Absolutely incredible, I took a lady I support to sort her mobility car and the man who was helping us was amazing with her he included her in every way possible and gave us both amazing treatment it made her so happy. Not to mention how knowledgeable he was helping us with what we needed.
    Response from John Grose Peugeot Ipswich
    Good Afternoon. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Charles was absolutely superb !
    Response from John Grose Peugeot Ipswich
    Good Afternoon. Thank you for taking the time to share your positive review. We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with Charles, here at John Grose! Please do let us know if you require any further assistance. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent, no issues at all.
    Response from John Grose Peugeot Ipswich
    Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Perfect
    Response from John Grose Peugeot Ipswich
    Good Afternoon. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Honestly I was so nervous about it as it was my first time. But Gary Page was so down to earth and made the whole process so easy, I can’t thank him enough for all his help,
    Response from John Grose Peugeot Ipswich
    Good Afternoon. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.

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