Motability Scheme at John Grose Peugeot Ipswich

4.9
Rating 4.9
(200 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

John Grose Peugeot Ipswich

At John Grose Peugeot in Ipswich our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.

John Grose Peugeot Ipswich can help you by:

  • Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
  • Provide Servicing & maintaining for your car.

Contact John Grose Peugeot Ipswich on 01473242242 to make an appointment with our Motability specialist.

Contact information

Address
John Grose Peugeot Ipswich
Ransomes Industrial Estate
Ipswich IP3 9BE
GB
Phone Number
Call John Grose Peugeot Ipswich on 01473 242242
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Nick Harris
  • Charles Goodwin
  • Alex Hopkins
  • Nick Bartholomew
  • Gary Page
  • Patrick Chapman
  • Benjamin Seaton
  • Luca Blackburn
  • Julian Dessaur
  • Charlie Bloomfield
  • Luke Elmer
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Joe Allen
  • Kimberley Coote
  • Eden Scott
  • Mark Williams
  • Libby Bird
  • Louis Ellis
  • Sarah Carter
  • Catherine Goss
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Peugeot Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at John Grose Peugeot Ipswich

  • Rating 5.0
    Ben was exceptional at Peugeot
  • Rating 5.0
    Excellent and made me feel very relaxed about driving away in my new car
    Response from John Grose Peugeot Ipswich
    Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Charlie was excellent and made everything really easy and relaxed, can't wait for our new car now.
    Response from John Grose Peugeot Ipswich
    Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    I dealt with Charles at the dealership and he was absolutely fantastic. His communication throughout the process was phenomenal. He made sure that I was up-to-date with everything and made sure that I understood everything completely. Honestly, there was nothing more. He could’ve done better. I’d happily deal with Charles again Thank you for the experience. Much appreciated.
    Response from John Grose Peugeot Ipswich
    Good Morning. Thank you for sharing your 5-star review with us. We are very happy Charles could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent service from test drive through to handover of new vehicle. Gary the sales guy at Peugeot handled all the paperwork and was extremely helpful and friendly. The whole experience was first class.
    Response from John Grose Peugeot Ipswich
    Good Morning. Thank you for sharing your 5-star review with us. We are very happy Gary could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Everyone was so very helpful and I want to thank everyone for the support they gave me
    Response from John Grose Peugeot Ipswich
    Good Morning. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent couldn’t do enough
    Response from John Grose Peugeot Ipswich
    Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Ben Seaton the mobility specialist at John rose was amazing he was extremely knowledgeable, super patient, and a credit to the team
    Response from John Grose Peugeot Ipswich
    Good Morning. Thank you for sharing your 5-star review with us. We are very happy Ben could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good and professional as always.
    Response from John Grose Peugeot Ipswich
    Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    My car was collected and returned as arranged
    Response from John Grose Peugeot Ipswich
    Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent, stayed in close contact with progress.
    Couldn’t recommend enough!
    Response from John Grose Peugeot Ipswich
    Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good so happy actually
    Response from John Grose Peugeot Ipswich
    Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    The customer service I received from beginning to end was outstanding. Ben was far the best salesman I have ever come across, he was outstanding.
    Response from John Grose Peugeot Ipswich
    Good Morning. Thank you for sharing your 5-star review with us. We are very happy Ben could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Dealt with Ben, always friendly and helpful. No issues with explaining things and answering many questions we had.
    Always responded to calls and emails promptly.
    Would recommend
    Response from John Grose Peugeot Ipswich
    Good Morning. Thank you for sharing your 5-star review with us. We are very happy Ben could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Couldn't have been more helpful 10 out of 10, thankyou
    Response from John Grose Peugeot Ipswich
    Good Afternoon. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    We were lucky enough to have Gary support us through the process.
    He was kind, lighthearted, patient and answered every single question we had.
    Ordering the car was a simple process and collecting the car went smoothly too.
    It was our first time using the mobility scheme and we were nervous about the possible judgement from staff etc. But Gary was fantastic throughout.
    Response from John Grose Peugeot Ipswich
    Good Afternoon. Thank you for sharing your 5-star review with us. We are very happy Gary could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Absolutely amazing
    Response from John Grose Peugeot Ipswich
    Good Morning. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Absolutely amazing, start to finish
    Response from John Grose Peugeot Ipswich
    Good Morning. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Fantastic experience can’t fault Charlie Bloomfield in the slightest great customer service skills and very helpful
    Response from John Grose Peugeot Ipswich
    Good Morning. Thank you for sharing your 5-star review with us. We are very happy Charlie could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very friendly, helpful. Explained everything I needed to know. Always happy to help me when I emailed and kept me updated with everything.
    Response from John Grose Peugeot Ipswich
    Good Morning. Thank you for your great 5-star review. We are so pleased to hear that you received a polite and friendly service, and were happy with the communication. If you have any further questions, please do not hesitate to get in touch. Best wishes, John Grose Customer Service.

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