Motability Scheme at John Grose Peugeot Ipswich

4.9
Rating 4.9
(246 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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John Grose Peugeot Ipswich

At John Grose Peugeot in Ipswich our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.

John Grose Peugeot Ipswich can help you by:

  • Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
  • Provide Servicing & maintaining for your car.

Contact John Grose Peugeot Ipswich on 01473242242 to make an appointment with our Motability specialist.

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Contact information

Address
John Grose Peugeot Ipswich
Ransomes Industrial Estate
Ipswich IP3 9BE
GB
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Phone Number
Call John Grose Peugeot Ipswich on 01473 242242
01473 242242
01473 242242
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Nick Harris
  • Charles Goodwin
  • Alex Hopkins
  • Nick Bartholomew
  • Gary Page
  • Patrick Chapman
  • Benjamin Seaton
  • Luca Blackburn
  • Charlie Bloomfield
  • Luke Elmer
  • Nicoleta Gavrilas
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Joe Allen
  • Kimberley Coote
  • Eden Scott
  • Mark Williams
  • Libby Bird
  • Louis Ellis
  • Sarah Carter
  • Catherine Goss
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Peugeot Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at John Grose Peugeot Ipswich

  • Rating 5.0
    First class service and a very friendly team
    Response from John Grose Peugeot Ipswich
    Good Morning. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Sam was amazing
    Response from John Grose Peugeot Ipswich
    Good Afternoon Tina. Thank you for sharing your 5-star review with us. We are very happy Sam could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very easy to order . It helped having someone who understands health and mobility issues
    Response from John Grose Peugeot Ipswich
    Good Afternoon. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    I have never come across a dealership with such a high level of Customer Service as I have with this particular branch of John Grose.
    I have been very well looked after, very well treated and every expectation I have had has been well and truly exceeded
    I will never go to another dealership after my experiences here, and this is the third vehicle I have now had from them
    Response from John Grose Peugeot Ipswich
    Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Benjamin was the happiest and most helpful person ever, he kept us updated every step of the way and made sure we walked away with exactly what we needed
    Response from John Grose Peugeot Ipswich
    Good Afternoon. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to Benjamin. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    As always 10 / 10 service by all parts of the dealership.
    Response from John Grose Peugeot Ipswich
    Hi Irene. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Superb
    Response from John Grose Peugeot Ipswich
    Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Charles was very helpful,
    Response from John Grose Peugeot Ipswich
    Good Morning. It’s great to hear that you had a 5 star experience purchasing your new car, congratulations! We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Pleasant and very efficient. Had car ready to pick up on time. Courtesy call to let me know the progress. Very impressed
    Response from John Grose Peugeot Ipswich
    Good Morning. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Fantastic service for Ben, Can’t recommend enough 👍🏻
    Response from John Grose Peugeot Ipswich
    Hello Alyssa,

    We are thrilled to hear that you received fantastic service from Ben. Your recommendation means a lot to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at John Grose Peugeot Ipswich.

    Best regards,
    The Motability Scheme Team at John Grose Peugeot Ipswich
  • Rating 5.0
    Gary was great explained everything about the car and all I need to know and do
    Overall great experience
    Response from John Grose Peugeot Ipswich
    Hi Michael! We're so glad you enjoyed your experience with Gary and really appreciate you taking the time to leave review, we hope you enjoy your new vehicle. Best wishes, John Grose Customer Service
  • Rating 5.0
    Slight confusion with model off vehicle at first but Ben sorted the issue out amazingly, Haven’t got the vehicle as yet but service was amazing
    Response from John Grose Peugeot Ipswich
    Hi Alyssa. We're so glad you had a great experience with Ben! if you need anything, please get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Brilliant service, very friendly and knowledgeable. Highly recommend.
    Response from John Grose Peugeot Ipswich
    Hi Stuart. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent service as always
    Response from John Grose Peugeot Ipswich
    Hi Gary. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Thank you
    Response from John Grose Peugeot Ipswich
    Hi Katrina. We're glad you had a good experience with us and thank you for the 5 stars, we are so grateful for your support! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Garry paige was very helpful and got our car with us quickly no problems highly recommended
    Response from John Grose Peugeot Ipswich
    Hello Joshua,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Gary was able to assist you efficiently and that you had a smooth experience with us at John Grose Peugeot Ipswich. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at John Grose Peugeot Ipswich
  • Rating 5.0
    Sarah was extremely helpful! Gave me updates hourly.
    Response from John Grose Peugeot Ipswich
    Hello Ben,

    We're thrilled to hear that Sarah was able to assist you effectively and keep you updated throughout your experience with us. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at John Grose Peugeot Ipswich.
  • Rating 5.0
    Was all very easy
    Response from John Grose Peugeot Ipswich
    Hello Georgina,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found everything very easy during your experience with us at John Grose Peugeot Ipswich. Providing a seamless and hassle-free service is something we strive for, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at John Grose Peugeot Ipswich
  • Rating 5.0
    All good and very helpful
    Response from John Grose Peugeot Ipswich
    Hello Stephen,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found everything to be good and helpful during your experience with the Motability Scheme at John Grose Peugeot Ipswich. We look forward to serving you again!

    Best regards,
    The John Grose Peugeot Ipswich Team
  • Rating 5.0
    Professional, knowledgable & attentive. Ben was fantastic & put my mind at ease when asking questions about the vehicle & placing my order. Premises was clean & spacious with various demo cars to see & test drive if needed. Thank you Ben & John Grose Peugeot!
    Response from John Grose Peugeot Ipswich
    Dear Grant,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at John Grose Peugeot Ipswich. It's fantastic to know that Ben was able to assist you effectively and make you feel at ease during your visit. We take pride in maintaining a clean and welcoming environment, and we're glad you appreciated the variety of demo cars available for viewing and test driving.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Ben and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Thank you once more for your support.

    Best regards,

    John Grose Peugeot Ipswich Team

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