Motability Scheme at John Grose Ford Ipswich

4.9
Rating 4.9
(239 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to John Grose Ford Ipswich

At John Grose Ford in Ipswich our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.

John Grose Ford Ipswich can help you by:

  • Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
  • Provide Servicing & maintaining for your car.

Contact John Grose Ford Ipswich on 01473270707 to make an appointment with our Motability specialist.

Contact information

Address
John Grose Group Ltd
Ransomes Europark
Ipswich IP3 9BE
GB
Phone Number
Call John Grose Ford Ipswich on 01473 270707
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Richard Carter
  • Shaun Cox
  • Adam Hills
  • Terry Harvey
  • Jack Keeling
  • Stuart Morgan
  • Ryan Goldsmith
  • James Honeywood
  • Erika Todorova
  • Oscar Lansbury
  • Erin Smith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Mark Arculeo
  • Toby Boom
  • Kimberley Coote
  • Catherine Goss
  • Katie Barber
  • Connor Harding
  • Bethany Collins
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at John Grose Ford Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at John Grose Ford Ipswich

  • Rating 5.0
    Perfect Polite well mannerd
    Allways kept me up to date
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good experience James made a great effort to help us get what we wanted, Was very kind and enthusiastic and really made me feel comfortable!
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to James. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very supportive and helpful also put my mind at ease on the test drive too
    I was quite a hard day as I sold my car which I had with my late partner x thank you again
    Response from John Grose Ford Ipswich
    Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very supportive helpful and informative
    Response from John Grose Ford Ipswich
    Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    John gross give you a five star customer service
    Response from John Grose Ford Ipswich
    Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    We allowed extra time for traffic, so arrived early, but was greeted & dealt with straight away, all information was given & questions answered promptly, making the whole process nice & easy.
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    From the first phone call to collecting my car was fantastic. James was professional, polite and a fountain of knowledge. He kept me upto date throughout the waiting period for my car to arrive.
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for taking the time to share your positive review. We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with James, here at John Grose! Please do let us know if you require any further assistance. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent; as usual.
    Car collected & returned promptly and efficiently with pleasant staff.
    Recommend to all.
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very friendly and helpful not pushy like some of the other garages was
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
  • Rating 5.0
    well looked after and car i wanted available.
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    All good, James was very helpful
    Response from John Grose Ford Ipswich
    Good Morning. Thank you for sharing your 5-star review with us. We are very happy James could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent, James Honeywood really looked after us when we were looking at cars and at the final end. Thankyou James keep up being you.
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to James. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very knowledgeable and very helpful, a pleasure to deal with.
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Usual great service from John Grose. Highly recommended
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    1st Class Service from a
    1st Class Company.
    Response from John Grose Ford Ipswich
    Good Afternoon. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Got my car in quick to be seen and done within a couple off hours appreciated
    Response from John Grose Ford Ipswich
    Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Erica was friendly helpful and understanding I'd definitely rate her to anyone I no
    Response from John Grose Ford Ipswich
    Good Morning. It’s wonderful to hear that you had a great experience with us here at John Grose. Thank you so much for supporting us with a 5 star review. We hope to welcome you back again in the future! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent
    Response from John Grose Ford Ipswich
    Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very professional, on time, great job
    Response from John Grose Ford Ipswich
    Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great service polite and efficient .. very helpful .. am pleased with car and the fast service provided
    Response from John Grose Ford Ipswich
    Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.

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