Motability Scheme at John Grose Citroen Ipswich
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
John Grose Citroen Ipswich
At John Grose Citroen in Ipswich our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.
John Grose Citroen Ipswich can help you by:
- Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
- Provide Servicing & maintenance for your car.
Contact John Grose Citroen Ipswich on 01473277644 to make an appointment with our Motability specialist.
Contact information
Address
Ransomes Europark
Ipswich IP3 9BE
GB
Phone Number
Call John Grose Citroen Ipswich on 01473 277644
01473 277644
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Nick Harris
- Charles Goodwin
- Alex Hopkins
- Nick Bartholomew
- Patrick Chapman
- Benjamin Seaton
- Luca Blackburn
- Charlie Bloomfield
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 18:00 08:00 - 17:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 18:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Joe Allen
- Kimberley Coote
- Eden Scott
- Mark Williams
- Libby Bird
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Citroen Ipswich
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at John Grose Citroen Ipswich
- Rating 5.0Dec 11, 2024Was very good and very well looked afterResponse from John Grose Citroen IpswichDec 16, 2024Good Morning. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Dec 4, 2024Patrick was absolutely amazing. Nothing was too much trouble & he has been happy to help with anything, answered all questions clearly.
Patrick stayed in contact with emails all the way through with updates on the car. Patrick is a credit to the teamResponse from John Grose Citroen IpswichDec 16, 2024Good Morning. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service. - Rating 5.0Nov 19, 2024Found them friendly and very helpfull and went behond to help me so thank you charles
Regards
Paul n mel
Response from John Grose Citroen IpswichNov 27, 2024Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service. - Rating 5.0Nov 8, 2024Very positive. Patrick always makes you feel at ease and I know I can message him if I have any difficulties.Response from John Grose Citroen IpswichNov 12, 2024Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 24, 2024It’s the first time I’ve set up a mobility , everything is extremely easy. Fantastic work from all the staff the engineer is very helpful & extremely polite, he went over everything twice with me & cleared away any mess that was left behind.Response from John Grose Citroen IpswichNov 12, 2024Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 18, 2024This service was ABSOLUTELY EXCELLENT from beginning to end. I was kept thoroughly informed through personalised texts and phone calls throughout. My vehicle was collected (after reception went out of their way to check their delivery radius for me without a prompt from me). The collection and drop-off was perfectly smooth.
It's the best service I've ever experienced, and it genuinely meant so much to me as a disabled driver.
I'll be booking with this garage again in future, thanks to this absolutely outstanding experience!
Motability, please commend this excellent garage for providing stress-free services to their disabled customers!Response from John Grose Citroen IpswichNov 12, 2024Good Afternoon. Thank you for your recent 5-star review and positive feedback. The team here at John Grose are thrilled by your feedback and are proud to be thought of so highly. Best wishes, John Grose Customer Service. - Rating 5.0Oct 17, 2024Kept me informed of what was happening and very polite peopleResponse from John Grose Citroen IpswichNov 12, 2024Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 14, 2024Got what I needed and dealership and Alex were great . Danny or should that be Daniel WilkesResponse from John Grose Citroen IpswichOct 16, 2024Good Afternoon. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 8, 2024Patrick was amazing he was sure to answer any questions I had and would always keep me updated with information about my car.Response from John Grose Citroen IpswichOct 16, 2024Good Afternoon. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 8, 2024Very goodResponse from John Grose Citroen IpswichOct 16, 2024Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 8, 2024ExcellentResponse from John Grose Citroen IpswichOct 16, 2024Good Afternoon. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 8, 2024Great customer service. Very polite staff. Followed all the procedures through the M.O.T. experience.Response from John Grose Citroen IpswichOct 15, 2024Good Afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
- Rating 5.0Oct 3, 2024Patrick Chapman was an absolute credit to the company. He had all information needed and was friendly and helpful. After years of going through this process, this has been the easiest and quickest experience.Response from John Grose Citroen IpswichOct 3, 2024Good Afternoon. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to Patrick. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 1, 2024Patrick very good and helpfulResponse from John Grose Citroen IpswichOct 3, 2024Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Sep 30, 2024Excellent service from Patrick from initial enquiry to handoverResponse from John Grose Citroen IpswichOct 3, 2024Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Sep 23, 2024Brilliant very helpful im very happy with my purchase the service could not be betterResponse from John Grose Citroen IpswichOct 3, 2024Good Afternoon. Thank you for your great 5-star review. We are so pleased to hear that you received a polite and friendly service, and were happy with the communication. If you have any further questions, please do not hesitate to get in touch. Best wishes, John Grose Customer Service.
- Rating 5.0Sep 19, 2024Friendly, efficient and knowledgeable. Made the process easy and kept me informed at every stage.Response from John Grose Citroen IpswichSep 20, 2024Good Morning. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
- Rating 5.0Sep 16, 2024Friendly professional service salesman very helpfulResponse from John Grose Citroen IpswichSep 17, 2024Good Morning. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Sep 9, 2024They were really helpful and looked after me really wellResponse from John Grose Citroen IpswichSep 9, 2024Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Sep 5, 2024Lovely team, went above and beyond with the service that was delivered, very knowledgeable insight into the vehicle.Response from John Grose Citroen IpswichSep 6, 2024Good Morning. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.