Motability Scheme at John Grose Citroen Ipswich

4.9
Rating 4.9
(134 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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John Grose Citroen Ipswich

At John Grose Citroen in Ipswich our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.

John Grose Citroen Ipswich can help you by:

  • Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
  • Provide Servicing & maintenance for your car.

Contact John Grose Citroen Ipswich on 01473277644 to make an appointment with our Motability specialist.

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Contact information

Address
Ransomes Europark
Ipswich IP3 9BE
GB
Get directions
Phone Number
Call John Grose Citroen Ipswich on 01473 277644
01473 277644
01473 277644
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Nick Harris
  • Charles Goodwin
  • Alex Hopkins
  • Nick Bartholomew
  • Gary Page
  • Patrick Chapman
  • Benjamin Seaton
  • Luca Blackburn
  • Charlie Bloomfield
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Joe Allen
  • Kimberley Coote
  • Eden Scott
  • Mark Williams
  • Libby Bird
  • Sarah Carter
  • Catherine Goss
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Citroen Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at John Grose Citroen Ipswich

  • Rating 5.0
    The bloke has been a godsend with all the help I needed and always is to anybody he has to help
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very nice people who work there, they couldn’t do enough to help me
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very friendly and helpful staff.
    Great communication from start to finish.
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thank you for your great 5-star review. We are so pleased to hear that you received a polite and friendly service, and were happy with the communication. If you have any further questions, please do not hesitate to get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Fantastic communication and service throughout the process. Would recommend highly
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent customer service and care from start to finish very impressed
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good service. We had certain needs and requests, and our salesman Charles Goodwin went over and above the call of duty
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to Charles. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very pleased with the service will always recommend them .
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very professional and very helpful
    Response from John Grose Citroen Ipswich
    Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Friendly and helpful
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Everyone was very helpful, would recommend highly.
    Response from John Grose Citroen Ipswich
    Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Amazing service with Julian, (Des)
    all staff seem very friendly.
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for sharing your 5-star review with us. We are very happy Des could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    First class as usual 5xxxxx
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    As always, a very professional and friendly service, especially from Stacy, Ben and Eden.
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Well looked after by friendly staff.
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
  • Rating 5.0
    From start to finish, Patrick was absolutely brilliant. Made the whole process easy and straight forwards.
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very helpful, understanding of the situation. Communication is great overall really happy with the service
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good Patrick was certainly knowledgeable and made us feel at ease. Great customer service at all times. Excellent service.
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Was very good and very well looked after
    Response from John Grose Citroen Ipswich
    Good Morning. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Patrick was absolutely amazing. Nothing was too much trouble & he has been happy to help with anything, answered all questions clearly.
    Patrick stayed in contact with emails all the way through with updates on the car. Patrick is a credit to the team
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Found them friendly and very helpfull and went behond to help me so thank you charles

    Regards

    Paul n mel
    Response from John Grose Citroen Ipswich
    Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.

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