Motability Scheme at John Grose Citroen Ipswich

4.6
Rating 4.6
(14 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today

Contact information

Address
Ransomes Europark
Ipswich IP3 9BE
GB
Phone Number
Call John Grose Citroen Ipswich on 01473 277644
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Nick Harris
  • Charles Goodwin
  • Alex Hopkins
  • Nick Bartholomew
  • Patrick Chapman
  • Benjamin Seaton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:30 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Joe Allen
  • Kimberley Coote
  • Robert Leeper
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at John Grose Citroen Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

John Grose Citroen Ipswich

At John Grose Citroen in Ipswich our friendly team of Motability specialists are on hand to help you every step of the way with ordering and collecting your New Citroen.

John Grose Citroen Ipswich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Grose Citroen Ipswich on 01473277644 to make an appointment with our Motability specialist.

Reviews at John Grose Citroen Ipswich

  • Rating 5.0
    It was made so easy by the mobility sales person, Patrick Chapman, due to my wife's heart problems he made her feel at ease, with the whole change over!
    Response from John Grose Citroen Ipswich
    Good morning. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Absolutely brilliant service had the pleasure to meet nick first instance,then Charles took over and completed my transaction,many thanks 5* service from Start to finish
    Response from John Grose Citroen Ipswich
    Good morning. It’s wonderful to hear that you had a great experience with us here at John Grose. Thank you so much for supporting us with a 5 star review. We hope to welcome you back again in the future! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Good service and communication
    Response from John Grose Citroen Ipswich
    Good morning. Thank you for sharing your positive feedback with us; your rating and kind comments mean the world to us and our entire team! If you have any further questions, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very happy with service i received from mr Goodwin
    Response from John Grose Citroen Ipswich
    Good morning. Thank you for the great 5-star review. We’re so happy you received such great service from Charles, and look forward to assisting you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent customer service and also very friendly and honest
    Response from John Grose Citroen Ipswich
    Good morning. Thank you for your kind words and 5-star rating. We are so pleased that your experience with John Grose was so friendly and honest. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 4.0
    Despite a hic up! Otherwise good!
    Response from John Grose Citroen Ipswich
    Good morning. Thank you for taking the time to leave us a high-star review. We really appreciate your feedback and if you have any suggestions on how to improve our score rating please do not hesitate to get in touch. We hope to be of service to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good and very thoughtful
    Response from John Grose Citroen Ipswich
    Good morning. Thank you so much for rating John Grose so highly, We really appreciate your kind comments and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great customer service and support
    The salesman was very good and helpful thank you
    Response from John Grose Citroen Ipswich
    Good morning. Thank you for taking the time to write about your experience. It is wonderful to hear that your salesman was able to provide you with the excellent experience we strive to provide all our customers. If you have any further questions, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Out standing
    Response from John Grose Citroen Ipswich
    Good morning. Thank you for taking the time to share your 5-star review. We strive for 100% satisfaction, and it is great to see that you had such a positive experience at John Grose. If there's anything further we can do for you, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 1.0
    Failed to check problems. Did not pay attention to customer requests. Took much longer than necessary.
    Response from John Grose Citroen Ipswich
    Good morning. Thank you for taking the time to post your review, we really appreciate your feedback. I understand that one of our team has been in touch regarding your feedback, and trust that your concerns are now being dealt with. Please do let us know if you require any further assistance; we are always happy to help. Best wishes, John Grose Customer Service.
  • Rating 5.0
    looked after really well
    Response from John Grose Citroen Ipswich
    Good afternoon. Thank you for your 5 star rating and review of John Grose. Your comments are a delight to read and we will forward your feedback to our team. Happy driving in your new car! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good thankyou
    Response from John Grose Citroen Ipswich
    Good afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Prompt and friendly service would recommend
    Response from John Grose Citroen Ipswich
    Good afternoon. Thank you for taking the time to leave us this brilliant 5 star review! We are glad to hear that you had a fantastic experience with us at John Grose! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great service by staff
    Response from John Grose Citroen Ipswich
    Good morning. Thank you for your recent 5-star review. We are very happy to hear that you found our staff to be so supportive during your experience with John Grose. If you have any further questions, please do get in touch. Best wishes, John Grose Customer Service.
Displaying reviews 1 - 3 out of the 14 most recent
FirstLast
First
Last

Similar Motability Scheme dealers