Motability Scheme at John Grose Citroen Ipswich

4.8
Rating 4.8
(89 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

John Grose Citroen Ipswich

At John Grose Citroen in Ipswich our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.

John Grose Citroen Ipswich can help you by:

  • Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
  • Provide Servicing & maintenance for your car.

Contact John Grose Citroen Ipswich on 01473277644 to make an appointment with our Motability specialist.

Contact information

Address
Ransomes Europark
Ipswich IP3 9BE
GB
Phone Number
Call John Grose Citroen Ipswich on 01473 277644
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Nick Harris
  • Charles Goodwin
  • Alex Hopkins
  • Nick Bartholomew
  • Patrick Chapman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:30 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Joe Allen
  • Kimberley Coote
  • Eden Scott
  • Mark Williams
  • Libby Bird
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Citroen Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at John Grose Citroen Ipswich

  • Rating 5.0
    Was very welcoming and made it easy to understand
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    excellent service kept me up to date on everything
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for taking the time to leave us a review and letting us know how we did, we really appreciate it! Best wishes, John Grose Customer Service
  • Rating 5.0
    All ok
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thanks for taking the time to let us know how we did! We really appreciate it! Best wishes, John Grose Customer Service
  • Rating 5.0
    It was really good and felt really welcomed
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for your great review. We do our utmost to make every guest feel welcomed, every time they visit, so we are pleased you had a great experience. If you have any further needs or questions, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    I had a fantastic experience due to the service received by Alex. His manner, knowledge, patience and kindness helped make this a positive experience. I didn't feel like anything was too much of a problem, and a valued customer without judgement- unlike so many other experiences elsewhere as a young person with barriers to mobility. I am extremely likely to continue to be a return customer in the future as a result.
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to Alex. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Alex went the extra mile, even putting up with my springer spaniel. Nothing has been too much trouble. Would definitely recommend them.
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for sharing your 5-star review with us. We are very happy Alex could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Always a excellent service and the staff are so helpful kind and caring Thank you John Grose
    Response from John Grose Citroen Ipswich
    Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent
    Response from John Grose Citroen Ipswich
    Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Extremely friendly, knowledgeable and accommodating service and experience. Met all my needs and more concluding with a vehicle agreement drawn up.
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good. Extremely polite would highly recommend
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Patrick our dealer at John Grose, Ipswich,was extremely helpful and knowledgeable throughout our time there. He even went with my husband to buy the portable charger and take our old car to be sold. Patrick showed us the ins and outs of our new car, which were slightly different.this meant our journey home to Chelmsford was very successful.10/10 to Patrick.
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to Patrick. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very helpful and made the process incredibly easy.
    Response from John Grose Citroen Ipswich
    Good Morning. We're happy to hear that you experienced a smooth process and we hope to see you again soon! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good service, very pleased how things were explained to us , very happy with the car,
    Response from John Grose Citroen Ipswich
    Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Really helpful and efficient service from start to finish which has been very much appreciated
    Would definitely recommend.
    Thank you!

    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service
  • Rating 5.0
    Perfect customer experience
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service
  • Rating 5.0
    Great customer service
    Response from John Grose Citroen Ipswich
    Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent, Ben is great member of the team. Very helpful and always happy to help.
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thank you for sharing your 5-star review with us. We are very happy Ben could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    TD Excellent Customer Experience
    Response from John Grose Citroen Ipswich
    Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Exceptional service lovely staff who provide fantastic service with a smile Thank you all.Rosemarie Diplock.
    Response from John Grose Citroen Ipswich
    Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Charles was great, professional, very happy with the service. Looking forward to taking receipt of my first mobility vehicle.
    Response from John Grose Citroen Ipswich
    Good Morning. Thank you for sharing your 5-star review with us. We are very happy Charles could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.

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