Motability Scheme at John Grose Kia Lowestoft
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to John Grose Kia Lowestoft
At John Grose Kia in Lowestoft our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.
John Grose Kia Lowestoft can help you by:
- Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
- Provide Servicing & maintaining for your car.
Contact John Grose Kia Lowestoft on 01502565353 to make an appointment with our Motability specialist.
Contact information
Address
Whapload Road
Lowestoft NR32 1NN
GB
Phone Number
Call John Grose Kia Lowestoft on 01502 565353
01502 565353
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Terry Bird
- Alexander Read
- Karl Rogers
- Matt Naylor
- Alex Farrington
- Sam Honeywood
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Ray Knapp
- James Felgate
- Michael Shore
- Catherine Goss
- Jenna Story
- Danielle Tibble
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at John Grose Kia Lowestoft
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at John Grose Kia Lowestoft
- Rating 5.0Feb 4, 2026Can't say about the staff, as was not with them. But the guy who collected/brought back the car, was pleasent and polite.Response from John Grose Kia LowestoftFeb 4, 2026Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Feb 2, 2026Very helpful and informative, made the whole process so easy and always maintained good communicationResponse from John Grose Kia LowestoftFeb 3, 2026Good Morning. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
- Rating 5.0Jan 28, 2026Staff were very frienly and helpfullResponse from John Grose Kia LowestoftJan 29, 2026Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Jan 27, 2026Yes, very easy polite went very well. Car was ready before Time was said very happy.Response from John Grose Kia LowestoftJan 29, 2026Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Jan 22, 2026Very helpful and efficient.
Got the car I needed.Response from John Grose Kia LowestoftJan 22, 2026Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service. - Rating 5.0Jan 21, 2026Excellent communication from before order till pick up Matt was amazing through out the whole process. Credit to your company name Matt has been I even was stopped by a gentleman today asking what my car was like to drive and he was going to go and test drive one him self so always good to see great advertising from a happy customerResponse from John Grose Kia LowestoftJan 22, 2026Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Jan 21, 2026Excellent experience . Sam was very good and explained everything very clearly .Response from John Grose Kia LowestoftJan 22, 2026Good Afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
- Rating 5.0Jan 13, 2026Very positive experience.Response from John Grose Kia LowestoftJan 14, 2026Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Dec 30, 2025The sales assistant was very helpful . He explained things clearly and was very friendlyResponse from John Grose Kia LowestoftDec 31, 2025Good Morning. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Dec 24, 2025great experience wonderful dealershipResponse from John Grose Kia LowestoftDec 31, 2025Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Dec 23, 2025On time. Good communicationResponse from John Grose Kia LowestoftDec 31, 2025Good Morning. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Dec 22, 2025Really good and efficientResponse from John Grose Kia LowestoftDec 23, 2025Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Dec 18, 2025Absolutely amazingResponse from John Grose Kia LowestoftDec 22, 2025Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 26, 2025Matthew was absolute brilliant and helped me feel at ease all the way throughResponse from John Grose Kia LowestoftDec 10, 2025Good Afternoon. Thank you for taking the time to share your 5-star feedback with us. We are so happy to hear that your car-buying experience ran so smoothly. We wish you many safe travels in your new vehicle and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 26, 2025They were very quick, professional and very polite and kind the salesman was very attentive and explained allResponse from John Grose Kia LowestoftDec 10, 2025Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 24, 2025A really brilliant service from Matthew Naylor. We had never used motorbility before and he answered all our questions. Seemeless service and a really lovely car.Response from John Grose Kia LowestoftNov 24, 2025Good Afternoon. Thank you for your great review. We do our utmost to make every guest feel welcomed, every time they visit, so we are pleased to see Matthew was able to provide you with a great experience. If you have any further needs or questions, please do get in touch. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 18, 2025Very helpful salesman who explained each step as we had never had a motorbility car before.Response from John Grose Kia LowestoftNov 24, 2025Good Afternoon. Thank you for providing this great feedback regarding your experience with us at John Grose Kia. We really appreciate your comments and hope to see you again! Best wishes, John Grose Customer Service.
- Rating 5.0Nov 11, 2025Matt was absolutely amazing and helped me with feeling at ease through the whole processResponse from John Grose Kia LowestoftNov 12, 2025Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 4, 2025Everything was easy from start to finishResponse from John Grose Kia LowestoftNov 4, 2025Good Afternoon Timothy. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 28, 2025Friendly, explained everything I asked. Kept me informed about the car and hassle free. Would recommendResponse from John Grose Kia LowestoftNov 3, 2025Good Afternoon. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.