Motability Scheme at John Grose Kia Lowestoft

4.9
Rating 4.9
(187 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Call dealer

Welcome to John Grose Kia Lowestoft

At John Grose Kia in Lowestoft our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.

John Grose Kia Lowestoft can help you by:

  • Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
  • Provide Servicing & maintaining for your car.

Contact John Grose Kia Lowestoft on 01502565353 to make an appointment with our Motability specialist.

Visit dealer website
Visit dealer website

Contact information

Address
Whapload Road
Lowestoft NR32 1NN
GB
Get directions
Phone Number
Call John Grose Kia Lowestoft on 01502 565353
01502 565353
01502 565353
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Terry Bird
  • Alexander Read
  • James Sutton
  • Karl Rogers
  • Matt Naylor
  • Alex Farrington
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Ray Knapp
  • James Felgate
  • Michael Shore
  • Catherine Goss
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at John Grose Kia Lowestoft

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at John Grose Kia Lowestoft

  • Rating 5.0
    Really good
    Excellent
    Good explaining details
    Well mannered
    Pleasant person really nice
    Response from John Grose Kia Lowestoft
    Hi Courtney! It’s wonderful to hear that you had a great experience with us here at John Grose. Thank you so much for supporting us with a 5 star review. We hope to welcome you back again in the future! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent
    Response from John Grose Kia Lowestoft
    Hi Raymond. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    I would highly recommend this dealership - the staff are kind, polite and helpful and the ordering process is quick and easy!
    Response from John Grose Kia Lowestoft
    Hi Callum. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    He was very helpfull took time and explained everything about the car and didn,t rush in all a very good job well done.
    Response from John Grose Kia Lowestoft
    Hi Barry. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    It was amazing
    Response from John Grose Kia Lowestoft
    Hi Louise. Thanks for this great comment about the service we provide, we're glad it went well and we hope to see you again. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good
    Response from John Grose Kia Lowestoft
    Hi Mandy. Thank you for leaving a 5 star rating, we appreciate it greatly and hope to see you again! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Friendly, supportive and kept in touch all the way through.
    Response from John Grose Kia Lowestoft
    Good Afternoon. Thank you David for this great review, we're so pleased you had an enjoyable experience! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Perfect Experience And Extremely Helpful.
    Response from John Grose Kia Lowestoft
    Hello Jack,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a perfect experience and found our team extremely helpful. Providing exceptional service is our top priority, and it's always rewarding to know that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at John Grose Kia Lowestoft.

    Best regards,
    The Motability Scheme Team at John Grose Kia Lowestoft
  • Rating 5.0
    All staff polite and very helpful.
    Response from John Grose Kia Lowestoft
    Dear Beverley,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff to be polite and very helpful.

    We truly appreciate your support and are delighted to have met your expectations. If there is anything else we can do for you, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at John Grose Kia Lowestoft.

    Best regards,

    John Grose Kia Lowestoft Team
  • Rating 5.0
    Absolutely Great and Extremely helpful, we had no idea where to start or what we were doing really, Alex Read that dealt with us made it a very easy process and experience.
    Response from John Grose Kia Lowestoft
    Hello Jack G,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with us at John Grose Kia Lowestoft. It's fantastic to know that Alex Read was able to assist you effectively and make the process easy and enjoyable. Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The John Grose Kia Lowestoft Team
  • Rating 5.0
    Superb help,just couldn't get colour of vehicle required, as my wife has very poor vision.
    Response from John Grose Kia Lowestoft
    Hello Lyn,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service helpful.

    Best regards,
    The John Grose Kia Lowestoft Team
  • Rating 5.0
    Friendly informative service.
    Response from John Grose Kia Lowestoft
    Hello Ewan,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service friendly and informative. We look forward to serving you again at John Grose Kia Lowestoft.

    Best regards,
    The Motability Scheme Team at John Grose Kia Lowestoft
  • Rating 5.0
    Matthew Naylor was amazing. He was really informative and knowledgeable. He made the whole process from start to end very smooth.
    Response from John Grose Kia Lowestoft
    Hello Tyler W.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Matthew Naylor was able to provide you with an informative and smooth experience throughout the process. At John Grose Kia Lowestoft, we strive to ensure our customers receive the best service possible, and it's great to know that Matthew met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The John Grose Kia Lowestoft Team
  • Rating 4.0
    Lovely people.. but didn’t do the complimentary clean? 🧼
    Response from John Grose Kia Lowestoft
    Hello Leanne,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team lovely! However, we apologize for missing the complimentary clean during your visit. We appreciate your feedback and will ensure to address this with our team to improve our service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The John Grose Kia Lowestoft Team
  • Rating 5.0
    Very easy make to feel comfortable anything was done for me
    Response from John Grose Kia Lowestoft
    Hello Louise,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you felt comfortable and that everything was taken care of for you. Our team at John Grose Kia Lowestoft is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The John Grose Kia Lowestoft Team
  • Rating 5.0
    Excellent service as always
    Response from John Grose Kia Lowestoft
    Hello Wendy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive excellent service from our team at John Grose Kia Lowestoft. Your feedback is incredibly important to us, and it’s always a pleasure to know that we are meeting your expectations.

    If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The John Grose Kia Lowestoft Team
  • Rating 5.0
    Always professional always friendly
    Response from John Grose Kia Lowestoft
    Dear Angela B.,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service both professional and friendly. At John Grose Kia Lowestoft, we strive to provide the best experience for our customers, and your feedback truly means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at John Grose Kia Lowestoft
  • Rating 5.0
    Such a polite and lovely man .could not do enough to help me
    Response from John Grose Kia Lowestoft
    Hello Linda,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at John Grose Kia Lowestoft. Our team strives to provide the best service possible, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The John Grose Kia Lowestoft Team
  • Rating 5.0
    Great experience
    Response from John Grose Kia Lowestoft
    Hello Molly D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at John Grose Kia Lowestoft. We look forward to serving you again!

    Best regards,
    The John Grose Kia Lowestoft Team
  • Rating 5.0
    Amazing experience couldn’t have got better
    Response from John Grose Kia Lowestoft
    Hello Lauren-grace,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience at John Grose Kia Lowestoft. Our team is dedicated to providing the best service possible, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The John Grose Kia Lowestoft Team

Similar Motability Scheme dealers

Start new search