Motability Scheme at John Grose Kia Lowestoft
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to John Grose Kia Lowestoft
At John Grose Kia in Lowestoft our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.
John Grose Kia Lowestoft can help you by:
- Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
- Provide Servicing & maintaining for your car.
Contact John Grose Kia Lowestoft on 01502565353 to make an appointment with our Motability specialist.
Contact information
Address
Whapload Road
Lowestoft NR32 1NN
GB
Phone Number
Call John Grose Kia Lowestoft on 01502 565353
01502 565353
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Terry Bird
- Alexander Read
- James Sutton
- Karl Rogers
- Matt Naylor
- Alex Farrington
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Ray Knapp
- James Felgate
- Michael Shore
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at John Grose Kia Lowestoft
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at John Grose Kia Lowestoft
- Rating 5.0Dec 20, 2024Good service informative
- Rating 5.0Dec 18, 2024Everything was good as expected.
- Rating 5.0Dec 16, 2024Very easy & suitable to experience the journey to the dealership. Kind & reliable staff dealing with me.Response from John Grose Kia LowestoftDec 18, 2024Good Morning. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Dec 5, 2024Really helpful matt and terry was very good at communicating and explaining everythingResponse from John Grose Kia LowestoftDec 16, 2024Good Morning. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 15, 2024Matt couldn't do enough he's kind listens and is patient a really asset to your company good experience.Response from John Grose Kia LowestoftNov 27, 2024Good Afternoon. Thank you for taking the time to share your positive review. We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with Matt, here at John Grose! Please do let us know if you require any further assistance. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 15, 2024Great experienceResponse from John Grose Kia LowestoftNov 27, 2024Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 14, 2024Very smooth and respectful staff and would recommend to my friends thank you JamesResponse from John Grose Kia LowestoftNov 27, 2024Good Afternoon. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 8, 2024Great service and good communication. Collecting and returning car was so helpful. Both drivers very pleasant. Many thanksResponse from John Grose Kia LowestoftNov 12, 2024Good Afternoon. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 5, 2024Al was an absolute dream of a dealer. He made every part of the transaction simple and easy to follow, he was polite and easy to understand. The whole experience was just so smooth.Response from John Grose Kia LowestoftNov 12, 2024Good Afternoon. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Nov 4, 2024Excellent around, as ever.
Friendly and efficient service from all the staff we dealt with, never rushed and everything explained all questions answered.
Hand over was brilliant, everything shown and explained until we were totally happy.
Couldn’t ask for anything more.Response from John Grose Kia LowestoftNov 12, 2024Good Afternoon. Thank you for your 5 star rating and review of John Grose. Your comments are a delight to read and we will forward your feedback to our team. Happy driving in your new car! Best wishes, John Grose Customer Service. - Rating 5.0Oct 30, 2024Very knowledgeable and helpful service. I always felt heard and respected. The handover process was thorough and explained fully. The time it took to get the car was a little longer than expected but I was always kept in the loop and updated.Response from John Grose Kia LowestoftNov 12, 2024Good Afternoon. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 30, 2024Great and extremely helpful 5x will use them again and tell othersResponse from John Grose Kia LowestoftNov 12, 2024Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 18, 2024The speed and service was excellent and I have had a Brain injury and they were most considerate of thatResponse from John Grose Kia LowestoftNov 12, 2024Good Afternoon. Thank you for your praise and kind comments about the service our team provides. We hope to see you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 14, 2024Fantastic service from start to handover thank you Mathew Naylor 5*Response from John Grose Kia LowestoftOct 16, 2024Good Afternoon. Thank you for sharing your 5-star review with us. We are very happy Mathew could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 14, 2024Great guy , keep me updatedResponse from John Grose Kia LowestoftOct 16, 2024Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 14, 2024Very informative service. The sale person kept us fully updated all the way through the process. He answered any questions we had and was extremely personable and helpful.Response from John Grose Kia LowestoftOct 16, 2024Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 8, 2024I had an excellent experience with Matthew Naylor during my dealership handover. From start to finish, he kept me updated at every stage, ensuring I always knew what was happening. His communication was top-notch, and he made the entire process seamless. On the day of the handover, Matthew took the time to explain everything clearly, answering all my questions with patience and professionalism. His attention to detail and customer care really stood out. I couldn’t be happier with the service he provided – highly recommended!Response from John Grose Kia LowestoftOct 16, 2024Good Afternoon. Thank you for taking the time to share your positive review. We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with Matthew, here at John Grose! Please do let us know if you require any further assistance. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 3, 2024Excellent customer service and updated throughout the processResponse from John Grose Kia LowestoftOct 3, 2024Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 1, 2024Absolutely brilliant can’t thank James enough for all his helpResponse from John Grose Kia LowestoftOct 3, 2024Good Afternoon. Thank you for sharing your 5-star review with us. We are very happy James could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 1, 2024A great dealership. Matthew walked me through everything with my new car, he sat with me in the car and went through all of the features being very patient and kind, he phoned me the following day to check in. I can't rate the dealership and him highly enough for making me feel safe and content with my new vehicle.Response from John Grose Kia LowestoftOct 3, 2024Good Afternoon. Thank you for sharing your 5-star review with us. We are very happy Matthew could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.