Motability Scheme at John Grose Kia Lowestoft
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to John Grose Kia Lowestoft
At John Grose Kia in Lowestoft our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.
John Grose Kia Lowestoft can help you by:
- Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
- Provide Servicing & maintaining for your car.
Contact John Grose Kia Lowestoft on 01502565353 to make an appointment with our Motability specialist.
Contact information
Address
Whapload Road
Lowestoft NR32 1NN
GB
Phone Number
Call John Grose Kia Lowestoft on 01502 565353
01502 565353
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Terry Bird
- Alexander Read
- James Sutton
- Karl Rogers
- Matt Naylor
- Alex Farrington
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Ray Knapp
- James Felgate
- Michael Shore
- Catherine Goss
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at John Grose Kia Lowestoft
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at John Grose Kia Lowestoft
- Rating 5.0Jun 30, 2025Friendly, supportive and kept in touch all the way through.
- Rating 5.0Jun 24, 2025Perfect Experience And Extremely Helpful.
- Rating 5.0Jun 24, 2025All staff polite and very helpful.Response from John Grose Kia LowestoftJun 27, 2025Dear Beverley,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff to be polite and very helpful.
We truly appreciate your support and are delighted to have met your expectations. If there is anything else we can do for you, please do not hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at John Grose Kia Lowestoft.
Best regards,
John Grose Kia Lowestoft Team - Rating 5.0Jun 4, 2025Absolutely Great and Extremely helpful, we had no idea where to start or what we were doing really, Alex Read that dealt with us made it a very easy process and experience.Response from John Grose Kia LowestoftJun 27, 2025Hello Jack G,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with us at John Grose Kia Lowestoft. It's fantastic to know that Alex Read was able to assist you effectively and make the process easy and enjoyable. Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The John Grose Kia Lowestoft Team - Rating 5.0Jun 3, 2025Superb help,just couldn't get colour of vehicle required, as my wife has very poor vision.Response from John Grose Kia LowestoftJun 27, 2025Hello Lyn,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service helpful.
Best regards,
The John Grose Kia Lowestoft Team - Rating 5.0Jun 2, 2025Friendly informative service.Response from John Grose Kia LowestoftJun 27, 2025Hello Ewan,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service friendly and informative. We look forward to serving you again at John Grose Kia Lowestoft.
Best regards,
The Motability Scheme Team at John Grose Kia Lowestoft - Rating 5.0Jun 2, 2025Matthew Naylor was amazing. He was really informative and knowledgeable. He made the whole process from start to end very smooth.Response from John Grose Kia LowestoftJun 27, 2025Hello Tyler W.,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Matthew Naylor was able to provide you with an informative and smooth experience throughout the process. At John Grose Kia Lowestoft, we strive to ensure our customers receive the best service possible, and it's great to know that Matthew met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The John Grose Kia Lowestoft Team - Rating 4.0May 16, 2025Lovely people.. but didn’t do the complimentary clean? 🧼Response from John Grose Kia LowestoftJun 27, 2025Hello Leanne,
Thank you for taking the time to leave us a review. We're delighted to hear that you found our team lovely! However, we apologize for missing the complimentary clean during your visit. We appreciate your feedback and will ensure to address this with our team to improve our service. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The John Grose Kia Lowestoft Team - Rating 5.0May 15, 2025Very easy make to feel comfortable anything was done for meResponse from John Grose Kia LowestoftJun 27, 2025Hello Louise,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you felt comfortable and that everything was taken care of for you. Our team at John Grose Kia Lowestoft is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The John Grose Kia Lowestoft Team - Rating 5.0May 14, 2025Excellent service as alwaysResponse from John Grose Kia LowestoftJun 27, 2025Hello Wendy,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive excellent service from our team at John Grose Kia Lowestoft. Your feedback is incredibly important to us, and it’s always a pleasure to know that we are meeting your expectations.
If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The John Grose Kia Lowestoft Team - Rating 5.0May 13, 2025Always professional always friendlyResponse from John Grose Kia LowestoftJun 27, 2025Dear Angela B.,
Thank you so much for your wonderful review! We are thrilled to hear that you found our service both professional and friendly. At John Grose Kia Lowestoft, we strive to provide the best experience for our customers, and your feedback truly means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at John Grose Kia Lowestoft - Rating 5.0May 1, 2025Such a polite and lovely man .could not do enough to help meResponse from John Grose Kia LowestoftJun 27, 2025Hello Linda,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at John Grose Kia Lowestoft. Our team strives to provide the best service possible, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The John Grose Kia Lowestoft Team - Rating 5.0May 1, 2025Great experienceResponse from John Grose Kia LowestoftJun 27, 2025Hello Molly D.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at John Grose Kia Lowestoft. We look forward to serving you again!
Best regards,
The John Grose Kia Lowestoft Team - Rating 5.0Apr 29, 2025Amazing experience couldn’t have got betterResponse from John Grose Kia LowestoftJun 27, 2025Hello Lauren-grace,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience at John Grose Kia Lowestoft. Our team is dedicated to providing the best service possible, and your kind words are truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The John Grose Kia Lowestoft Team - Rating 5.0Apr 25, 2025Very good and so helpfulResponse from John Grose Kia LowestoftApr 29, 2025Good Afternoon. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
- Rating 5.0Apr 10, 2025Great customer service from james he was very helpful right from the go answered all my questions and was brilliant when I collected my car showing me everything about the carResponse from John Grose Kia LowestoftApr 29, 2025Good Afternoon. Thank you for leaving this great feedback about your experience with James here at John Grose. We're so pleased you had a great experience! Best wishes, John Grose Customer Service.
- Rating 5.0Apr 5, 2025Al was fantastic and so helpful! Would recommend this dealership to everyone looking for a new car. We are over the moon with our car.Response from John Grose Kia LowestoftApr 29, 2025Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Apr 5, 2025Great from start to finishResponse from John Grose Kia LowestoftApr 29, 2025Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Mar 28, 2025Excellent service, pick up and delivery on time. Very polite.Response from John Grose Kia LowestoftApr 2, 2025Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Mar 21, 2025staff so kindResponse from John Grose Kia LowestoftMar 25, 2025Good Morning. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a perfect experience and found our team extremely helpful. Providing exceptional service is our top priority, and it's always rewarding to know that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at John Grose Kia Lowestoft.
Best regards,
The Motability Scheme Team at John Grose Kia Lowestoft