Motability Scheme at John Grose Kia Lowestoft

4.9
Rating 4.9
(96 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to John Grose Kia Lowestoft

At John Grose Kia in Lowestoft our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.

John Grose Kia Lowestoft can help you by:

  • Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
  • Provide Servicing & maintaining for your car.

Contact John Grose Kia Lowestoft on 01502565353 to make an appointment with our Motability specialist.

Contact information

Address
Whapload Road
Lowestoft NR32 1NN
GB
Phone Number
Call John Grose Kia Lowestoft on 01502 565353
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Terry Bird
  • Alexander Read
  • James Sutton
  • Karl Rogers
  • Matt Naylor
  • Alex Farrington
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Ray Knapp
  • James Felgate
  • Michael Shore
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Kia Lowestoft

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at John Grose Kia Lowestoft

  • Rating 5.0
    Always friendly staff
    Good service everytime
    Response from John Grose Kia Lowestoft
    Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    As always a friendly efficient service
    Response from John Grose Kia Lowestoft
    Good Afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Was great
    Response from John Grose Kia Lowestoft
    Good Morning. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Staff were very friendly, helpful and efficient.
    Response from John Grose Kia Lowestoft
    Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Alex was brilliant
    Response from John Grose Kia Lowestoft
    Good Afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    . Matthew naylor who we dealt with was excellent. Ive had a brain injury and he was very kind. Considerate and understanding
    Response from John Grose Kia Lowestoft
    Good Afternoon. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to Matthew. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent service brilliant staff
    Response from John Grose Kia Lowestoft
    Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent quick and very friendly thank you
    Response from John Grose Kia Lowestoft
    Good Morning. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great customer service smooth hand over
    Response from John Grose Kia Lowestoft
    Good Afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Alex (Reid) was very helpful and pleasant and I thank him very much
    Response from John Grose Kia Lowestoft
    Good Afternoon. Thank you for sharing your 5-star review with us. We are very happy Alex could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great customer service
    Response from John Grose Kia Lowestoft
    Good Afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very helpful and polite
    Response from John Grose Kia Lowestoft
    Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great
    Response from John Grose Kia Lowestoft
    Good Morning. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 4.0
    Got my car back before time expected, good you get a video of a run down of what they do with your car.
    Response from John Grose Kia Lowestoft
    Good Morning. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent service, always smiling and extremely helpful, made it so much easier for me as they pretty much took care of everything, couldn't fault one thing
    Response from John Grose Kia Lowestoft
    Good Afternoon. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good service and very polite wood call on Alex Read agen for another car thanks
    Response from John Grose Kia Lowestoft
    Good Afternoon. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent customer service from Al Harrington was very courteous and helpful
    Response from John Grose Kia Lowestoft
    Good Afternoon. Thank you for sharing your 5-star review with us. We are very happy Alex could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    All departments at John Grose Kia.
    5 Star service.
    Response from John Grose Kia Lowestoft
    Good Afternoon. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    All was effortless from collection of car to return of car. Great service and video confirmation of check underneath car
    Response from John Grose Kia Lowestoft
    Good Afternoon. We're thrilled to see you had a great experience with us. We hope to assist you again in the future. Best Wishes, John Grose Customer Service.
  • Rating 5.0
    Great customer service
    Response from John Grose Kia Lowestoft
    Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.

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