Motability Scheme at John Grose Kia Lowestoft
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to John Grose Kia Lowestoft
At John Grose Kia in Lowestoft our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.
John Grose Kia Lowestoft can help you by:
- Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
- Provide Servicing & maintaining for your car.
Contact John Grose Kia Lowestoft on 01502565353 to make an appointment with our Motability specialist.
Contact information
Address
Whapload Road
Lowestoft NR32 1NN
GB
Phone Number
Call John Grose Kia Lowestoft on 01502 565353
01502 565353
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Terry Bird
- Alexander Read
- Karl Rogers
- Matt Naylor
- Alex Farrington
- Sam Honeywood
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Ray Knapp
- James Felgate
- Michael Shore
- Catherine Goss
- Jenna Story
- Danielle Tibble
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at John Grose Kia Lowestoft
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at John Grose Kia Lowestoft
- Rating 5.0Oct 2, 2025Went smoothly without any fuss, James was a gentleman and helpful with my need ,Response from John Grose Kia LowestoftOct 2, 2025Hi Anthony. Thank you for sharing your 5-star review with us. We are very happy James could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 2, 2025Very friendly and helpfulResponse from John Grose Kia LowestoftOct 2, 2025Hi Demi. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Oct 1, 2025Staff was a pleasure to talk with and explained everythingResponse from John Grose Kia LowestoftOct 2, 2025Hi Rebecca. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Sep 24, 2025Fabulous service couldn’t do enough.Response from John Grose Kia LowestoftSep 26, 2025Dear Odette,
Thank you for your review! We are thrilled to hear that you had a fabulous experience with our service at John Grose Kia Lowestoft. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
The John Grose Kia Lowestoft Team - Rating 5.0Sep 23, 2025Brilliant friendly staffResponse from John Grose Kia LowestoftSep 26, 2025Hello Patrick,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff to be brilliant and friendly. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again at John Grose Kia Lowestoft.
Best regards,
The Motability Scheme Team at John Grose Kia Lowestoft - Rating 5.0Sep 17, 2025Excellent service, friendly and kept in touch with me all the way throughResponse from John Grose Kia LowestoftSep 18, 2025Hi David. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
- Rating 5.0Aug 20, 2025On time,explained everything thoroughly. All went smoothlyResponse from John Grose Kia LowestoftAug 22, 2025Hi Lyn. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything else comes up. Best wishes, John Grose Customer Service.
- Rating 5.0Aug 18, 2025Great service and great attitude from the staffResponse from John Grose Kia LowestoftAug 19, 2025Hi Christopher. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
- Rating 5.0Aug 6, 2025Really good
Excellent
Good explaining details
Well mannered
Pleasant person really niceResponse from John Grose Kia LowestoftAug 7, 2025Hi Courtney! It’s wonderful to hear that you had a great experience with us here at John Grose. Thank you so much for supporting us with a 5 star review. We hope to welcome you back again in the future! Best wishes, John Grose Customer Service. - Rating 5.0Aug 1, 2025ExcellentResponse from John Grose Kia LowestoftAug 5, 2025Hi Raymond. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Jul 31, 2025I would highly recommend this dealership - the staff are kind, polite and helpful and the ordering process is quick and easy!Response from John Grose Kia LowestoftAug 5, 2025Hi Callum. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Jul 25, 2025He was very helpfull took time and explained everything about the car and didn,t rush in all a very good job well done.Response from John Grose Kia LowestoftJul 31, 2025Hi Barry. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Jul 15, 2025It was amazingResponse from John Grose Kia LowestoftJul 16, 2025Hi Louise. Thanks for this great comment about the service we provide, we're glad it went well and we hope to see you again. Best wishes, John Grose Customer Service.
- Rating 5.0Jul 9, 2025Very goodResponse from John Grose Kia LowestoftJul 16, 2025Hi Mandy. Thank you for leaving a 5 star rating, we appreciate it greatly and hope to see you again! Best wishes, John Grose Customer Service.
- Rating 5.0Jun 30, 2025Friendly, supportive and kept in touch all the way through.Response from John Grose Kia LowestoftJul 7, 2025Good Afternoon. Thank you David for this great review, we're so pleased you had an enjoyable experience! Best wishes, John Grose Customer Service.
- Rating 5.0Jun 24, 2025Perfect Experience And Extremely Helpful.Response from John Grose Kia LowestoftJun 27, 2025Hello Jack,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a perfect experience and found our team extremely helpful. Providing exceptional service is our top priority, and it's always rewarding to know that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at John Grose Kia Lowestoft.
Best regards,
The Motability Scheme Team at John Grose Kia Lowestoft - Rating 5.0Jun 24, 2025All staff polite and very helpful.Response from John Grose Kia LowestoftJun 27, 2025Dear Beverley,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff to be polite and very helpful.
We truly appreciate your support and are delighted to have met your expectations. If there is anything else we can do for you, please do not hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at John Grose Kia Lowestoft.
Best regards,
John Grose Kia Lowestoft Team - Rating 5.0Jun 4, 2025Absolutely Great and Extremely helpful, we had no idea where to start or what we were doing really, Alex Read that dealt with us made it a very easy process and experience.Response from John Grose Kia LowestoftJun 27, 2025Hello Jack G,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with us at John Grose Kia Lowestoft. It's fantastic to know that Alex Read was able to assist you effectively and make the process easy and enjoyable. Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The John Grose Kia Lowestoft Team - Rating 5.0Jun 3, 2025Superb help,just couldn't get colour of vehicle required, as my wife has very poor vision.Response from John Grose Kia LowestoftJun 27, 2025Hello Lyn,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service helpful.
Best regards,
The John Grose Kia Lowestoft Team - Rating 5.0Jun 2, 2025Friendly informative service.Response from John Grose Kia LowestoftJun 27, 2025Hello Ewan,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service friendly and informative. We look forward to serving you again at John Grose Kia Lowestoft.
Best regards,
The Motability Scheme Team at John Grose Kia Lowestoft