Motability Scheme at John Grose Kia Lowestoft

5.0
Rating 5.0
(19 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to John Grose Kia Lowestoft

At John Grose Kia in Lowestoft our friendly team of Motability scheme specialists are on hand to help you every step of the way with ordering and collecting your New Kia.

John Grose Kia Lowestoft can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Grose Kia Lowestoft on 01502565353 to make an appointment with our Motability specialist.

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Contact information

Address
Whapload Road
Lowestoft NR32 1NN
GB
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Phone Number
Call John Grose Kia Lowestoft on 01502 565353
01502 565353
01502 565353
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Terry Bird
  • Karl Rogers
  • Alexander Read
  • Jamie Churchill
  • James Sutton
  • Matt Naylor
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Ray Knapp
  • James Felgate
  • Michael Shore
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Kia Lowestoft

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at John Grose Kia Lowestoft

  • Rating 5.0
    Was mislead on a payment but all good
    Response from John Grose Kia Lowestoft
    Good afternoon. Thank you for taking the time to leave us a 5-star review, and for sharing your feedback. Customer satisfaction is extremely important to us and we would welcome the opportunity to investigate this further for you. Please can we ask you to get in touch by emailing directorspa@johngrose.co.uk with your contact details. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent service
    Response from John Grose Kia Lowestoft
    Good afternoon. Thank you for your 5-star review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with us. If there is anything further we can do for you, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very polite and friendly
    Response from John Grose Kia Lowestoft
    Good morning. Thank you for your kind 5-star review; we are so happy to pass along your comments to the team here at John Grose. If you have any further questions, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Very good experience thank you
    Response from John Grose Kia Lowestoft
    Good morning. Thank you for your great 5-star review. We are always trying our best to provide the best experience to all our customers, and we are glad to see this was reflected for you. If you have any further questions, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great service
    Response from John Grose Kia Lowestoft
    Good afternoon. Thank you so much for your recent 5-star review. We are so happy to read that you received great service from John Grose, and do hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Being part of Mobility scheme it was notably straight away how Jason gave me plenty of time to experience my new car. It took as long as it took. Always there if I had a query. Can't wait to take delivery of my new car.MPM
    Response from John Grose Kia Lowestoft
    Good morning. It’s great to hear that you had a 5 star experience purchasing your new car, congratulations! We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Good contact through arranging the service of my car and day of service. Cannot fault them at John gross Lowestoft
    Response from John Grose Kia Lowestoft
    Good morning. Thank you for taking the time to share your 5-star feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience at John Grose. If you have any further questions, please do get in touch. We are always happy to help. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Collected all done and returned to my house great service from John groose
    Response from John Grose Kia Lowestoft
    Good morning. Thank you for taking the time to share your experience on this platform. All of us are so pleased that we could provide you with such great service and we hope to be of service to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Good service as normal
    Response from John Grose Kia Lowestoft
    Good morning. Thank you for your recent 5-star review. Your rating and kind comments mean so much to us and we are happy to have earned it. If you have any further questions, please do get in touch. Best wishes, John Grose Customer Service,
  • Rating 5.0
    Alex was great, sorted my paperwork quick n easy .
    Response from John Grose Kia Lowestoft
    Good morning. Thank you for your 5-star review; we are so happy to pass along your kind comments to Alex and the team here at John Grose. If you have any further questions, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    10outof10EB
    Response from John Grose Kia Lowestoft
    Good morning. Thank you so much for the 5-stars! We really appreciate your feedback and hope to assist you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent service by all
    Response from John Grose Kia Lowestoft
    Good morning. Thank you for sharing your kind words and 5-star rating with us. It means the world to us and our entire team! Please do let us know if you require any further assistance. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent customer service with staff providing informative information.
    Response from John Grose Kia Lowestoft
    Good morning. Thank you for your great 5-star review. We do our utmost to make ensure we provide every guest with a high level of customer service, so we are pleased to see you enjoyed your experience. If you have any further questions, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Alex was fantastic from when we looked last year, when filling out paper work to picking up Baileys first car.
    Alex is a credit to John Grose Lowestoft
    Response from John Grose Kia Lowestoft
    Good morning. Thank you for taking the time to share your positive review. We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with Alex, here at John Grose! Please do let us know if you require any further assistance. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Great customer service. Staff are Very knowledgeable on the motobility scheme.
    Response from John Grose Kia Lowestoft
    Good morning. Thank you for taking the time to share your wonderful feedback and rating, it means a lot to us. It is experiences like yours that really keep us motivated and we thank you so much for choosing John Grose. We do hope to be of service to you again in the future. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Brilliant couldn’t have been treated any better very polite and very helpful
    Response from John Grose Kia Lowestoft
    Good afternoon. Thank you for your great review. We do our utmost to make every guest feel welcomed, every time they visit, so we are pleased to hear that we were able to provide you with a great experience. If you have any further needs or questions, please do get in touch. Best wishes, John Grose Customer Service.
  • Rating 5.0
    Well looked after
    Response from John Grose Kia Lowestoft
    Good afternoon. Thank you for taking the time to leave us a review about your visit. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
  • Rating 5.0
    Excellent service and assistance 👍
    Response from John Grose Kia Lowestoft
    Good afternoon. Thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with us here at John Grose, we hope to see you again soon! Best wishes, John Grose Customer Service.
  • Rating 5.0
    We visited this maindealer ship to purchase a new car for are required needs within a vehicle. We had James Sutton help us along the way he couldn't have been any better he was so polite, kind and positive about everything we had in question. Top top man chiding have asked for an anybetter experience within Kia
    Response from John Grose Kia Lowestoft
    Good afternoon. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. We wish you many safe travels in your new vehicle and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
Displaying reviews 1 - 3 out of the 19 most recent
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