Motability Scheme at John Grose Kia Lowestoft
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to John Grose Kia Lowestoft
At John Grose Kia in Lowestoft our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.
John Grose Kia Lowestoft can help you by:
- Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
- Provide Servicing & maintaining for your car.
Contact John Grose Kia Lowestoft on 01502565353 to make an appointment with our Motability specialist.
Contact information
Address
Whapload Road
Lowestoft NR32 1NN
GB
Phone Number
Call John Grose Kia Lowestoft on 01502 565353
01502 565353
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Terry Bird
- Alexander Read
- James Sutton
- Karl Rogers
- Matt Naylor
- Alex Farrington
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Ray Knapp
- James Felgate
- Michael Shore
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at John Grose Kia Lowestoft
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at John Grose Kia Lowestoft
- Rating 5.0Jul 26, 2024James was very helpful, put me at ease, showed me exactly what I needed, answered all my question and took his time with me.Response from John Grose Kia LowestoftJul 26, 2024Good Afternoon. Thank you for sharing your 5-star review with us. We are very happy James could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Jul 24, 2024Very friendly and helpful and would recommend them to anyoneResponse from John Grose Kia LowestoftJul 26, 2024Good Afternoon. Thank you for taking the time to let us know how we did, and for rewarding us with 5-stars! We really appreciate your kind words and recommendation and hope to be of assistance to you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Jul 23, 2024Mathew was really nice and very helpful very goodResponse from John Grose Kia LowestoftJul 23, 2024Good Afternoon. Thank you for sharing your 5-star review with us. We are very happy Mathew could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Jul 9, 2024Already sent it ini VC will say again Al Farrington was so helpful and was very patient with me and answered any questions I had. A very pleasant young manResponse from John Grose Kia LowestoftJul 10, 2024Good Afternoon. Thank you for taking the time to leave us a 5 star rating, we really appreciate it! Best wishes, John Grose Customer Service.
- Rating 5.0Jul 6, 2024Very happy they always kept me updated and on hand over Mathew Naylor took his time to explain everything and was very kind polite and very professionalResponse from John Grose Kia LowestoftJul 10, 2024Good Afternoon. Thank you for taking the time to share your 5-star feedback with us. We are so happy to hear that your car-buying experience ran so smoothly. We wish you many safe travels in your new vehicle and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Jul 3, 2024My car was handled by mat he is a fantast9c helper would recommend him to any one he knows his car thank u matResponse from John Grose Kia LowestoftJul 10, 2024Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Jun 24, 2024Amazing customer service, and an extremely knowledgeable sales team. Made to feel at ease with no pressure to make an immediate decision. Thank you James for your patience and understanding.Response from John Grose Kia LowestoftJun 28, 2024Good Morning. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Jun 18, 2024Alex Read superbResponse from John Grose Kia LowestoftJun 21, 2024Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
- Rating 5.0Jun 10, 2024Very goodResponse from John Grose Kia LowestoftJun 18, 2024Good Afternoon. Thank you for taking the time to leave us this positive feedback and 5 star rating, we really appreciate it! Best wishes, John Grose Customer Service.
- Rating 5.0Jun 7, 2024Very helpful, patient salesman. All questions answered full process explained. All in all a pleasant and easy process.
Would definitely recommend John Grose Lowestoft.Response from John Grose Kia LowestoftJun 10, 2024Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service. - Rating 5.0May 30, 2024Excellent friendly serviceResponse from John Grose Kia LowestoftMay 30, 2024Good Afternoon. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0May 2, 2024James was very kind and patient and the whole process went very smoothly.Response from John Grose Kia LowestoftMay 2, 2024Good Afternoon. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to James. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
- Rating 5.0Apr 4, 2024Alex R was very helpful, considerate, explained things. Not sure about the other staff, but i'd recommend Alex R to anyone buying a carResponse from John Grose Kia LowestoftApr 17, 2024Good Morning. Thank you for sharing your 5-star review with us. We are very happy Alex could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Apr 1, 2024excellent friendly service.Response from John Grose Kia LowestoftApr 17, 2024Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Apr 1, 2024Was absolutely wonderful. Al walked me through everything and made sure all my questions were answered and that I understood everything. The whole process was fairly simpleResponse from John Grose Kia LowestoftApr 17, 2024Good Morning. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to Alex. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
- Rating 5.0Mar 27, 2024Alex was a wonderful help and made the experience faultless. 10/10Response from John Grose Kia LowestoftApr 17, 2024Good Morning. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Mar 26, 2024Very good. Matt was very helpful and made the process very easy.Response from John Grose Kia LowestoftApr 17, 2024Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
- Rating 5.0Mar 18, 2024It was a really good experience I was not pressured or pushed but my needs were all listened to. I was taken through different options and given a test drive before I made my mind up. Al the salesman was outstandingResponse from John Grose Kia LowestoftMar 18, 2024Good Afternoon. Thank you for taking the time to share your positive review. We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience with Alex, here at John Grose! Please do let us know if you require any further assistance. Best wishes, John Grose Customer Service.
- Rating 5.0Mar 17, 2024Really good staffResponse from John Grose Kia LowestoftMar 18, 2024Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.
- Rating 5.0Mar 13, 2024Top rated service from Terry and Matt such professional guys they went above and beyond expectations a credit to Kia at John Gross Lowestfoft many thanksResponse from John Grose Kia LowestoftMar 18, 2024Good Morning. Thank you so much for your positive comments about our team at John Grose. If you're ever in need of more help, please let us know! Best wishes, John Grose Customer Service.