Motability Scheme at John Grose Ford Lowestoft
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to John Grose Ford Lowestoft
At John Grose Ford in Lowestoft our friendly team of Motability Scheme Specialists are on hand to help you every step of the way.
John Grose Ford Lowestoft can help you by:
- Welcoming you into our dealership & making sure you are comfortable throughout your visit. (Did you know we also offer a Quiet Hour every Saturday from 4-5pm)
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car, as well as a full vehicle demonstration upon handover
- Provide Servicing & maintaining for your car.
Contact John Grose Ford Lowestoft on 01502525255 to make an appointment with our Motability specialist.
Contact information
Address
Whapload Road
Lowestoft NR32 1NN
GB
Phone Number
Call John Grose Ford Lowestoft on 01502 525255
01502 525255
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Terry Bird
- Alexander Read
- James Sutton
- Karl Rogers
- Matt Naylor
- Alex Farrington
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Ray Knapp
- James Felgate
- Michael Shore
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Grose Ford Lowestoft
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at John Grose Ford Lowestoft
- Rating 5.0Jul 23, 2024Friendly serviceResponse from John Grose Ford LowestoftJul 24, 2024Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Jul 3, 2024Excellent service with excellent customer service and support from the start to driving of with the car. Expert knowledge from Alex.Response from John Grose Ford LowestoftJul 10, 2024Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Jun 7, 2024They put us at ease and there was no issues with test driving the vehiclesResponse from John Grose Ford LowestoftJun 10, 2024Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0May 29, 2024Thank you for servicing our car it was done in time staff were friendly 10/10Response from John Grose Ford LowestoftMay 29, 2024Good Afternoon. We are so happy to hear you had such a great experience with us here at John Grose. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0May 13, 2024Very very goodResponse from John Grose Ford LowestoftMay 14, 2024Good Morning. Thank you for taking the time to leave us a review and letting us know how we did, we really appreciate it! Best wishes, John Grose Customer Service
- Rating 5.0Apr 28, 2024Al Farrington at John Grose in Lowestoft was just brilliant. He explained what buttons to press to get the features up.Response from John Grose Ford LowestoftApr 29, 2024Good Morning. Thank you for sharing your 5-star review with us. We are very happy Alex could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Apr 25, 2024Very easy to order at Dealership and handover of car was excellentResponse from John Grose Ford LowestoftApr 29, 2024Good Morning. Thank you for your praise and kind comments about the service our team provides. Your recommendation means so much to us. We hope to see you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Apr 23, 2024Alex read was fantastic from start to finish. Answered all our questions and if he didn’t know he’d find out and get straight back to us.
Couldn’t recommend enough.
Thanks AlexResponse from John Grose Ford LowestoftApr 23, 2024Good Afternoon. Thank you for taking the time to leave us a 5 star rating, we really appreciate it. Best wishes, John Grose Customer Services. - Rating 5.0Apr 16, 2024Service from Alex was exceptional from beginning to collecting the car very informative and helpfulResponse from John Grose Ford LowestoftApr 17, 2024Good Morning. Thank you for your 5 star rating and review of John Grose. Your comments are great to read and we will forward your feedback to our team. Happy driving in your new car! Best wishes, John Grose Customer Service.
- Rating 5.0Apr 10, 2024Very good service and very informativeResponse from John Grose Ford LowestoftApr 17, 2024Good Morning. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Apr 4, 2024Very good and easy processResponse from John Grose Ford LowestoftApr 17, 2024Good Morning. Thank you for your 5-star review and comments; we appreciate your feedback. We are always more than happy to assist you if anything comes up. Best wishes, John Grose Customer Service.
- Rating 5.0Mar 25, 2024Very helpful and completed application fast now just waiting for when I can pick up my new car.Response from John Grose Ford LowestoftApr 17, 2024Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 5.0Mar 22, 2024Very pleasant experience Matt went above and beyond to help us get the right car 5*Response from John Grose Ford LowestoftMar 22, 2024Good Afternoon. Thank you very much for taking the time to leave this great feedback. We are glad everything went smoothly for you, and will pass these wonderful comments back to the team. Best wishes, John Grose Customer Service.
- Rating 5.0Mar 22, 2024Matt was extremely helpful well presented and knowledgeable and made the whole experience a pleasant one 5* to MattResponse from John Grose Ford LowestoftMar 22, 2024Good Afternoon. Thank you for sharing your 5-star review with us. We are very happy Matt could provide you with such a positive experience and we hope to be of assistance in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Mar 15, 2024Excellent service no problem at all polite curtious and extremely informative would recommendResponse from John Grose Ford LowestoftMar 18, 2024Good Morning. It’s great to hear that you had a 5 star experience with us. We really appreciate your positive feedback. Best wishes, John Grose Customer Service.
- Rating 3.0Mar 15, 2024Not as good as some dealerships I’ve used
- Rating 5.0Mar 1, 2024The young lad James was very welcoming. Friendly. His customer service was outstanding ..Response from John Grose Ford LowestoftMar 6, 2024Good Afternoon. Thank you for your kind words and 5-star rating. It makes us happy to know that providing our customers with the best service we can offer was reflected in your experience and we have happily passed your kind comments to James. If you ever need anything else from us, please do get in touch. Best wishes, John Grose Customer Service.
- Rating 5.0Feb 16, 2024Lady took my details down showed me to my hire car, checked the car on return and showed me to my car. All very quick and effective very polite job done another very satisfied customer.Response from John Grose Ford LowestoftFeb 16, 2024Good Morning. Thank you for your recent 5-star review. We are very happy to hear that you got exactly what you wanted out of your experience with us and hope to welcome you back again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Feb 7, 2024Very good service. Very friendly and helpful staff.Response from John Grose Ford LowestoftFeb 7, 2024Good Afternoon. We're thrilled to see that you enjoyed your visit with us. We hope to assist you again in the future. Best wishes, John Grose Customer Service.
- Rating 5.0Feb 5, 2024Very helpful young man who listened to what we wanted processed the application went through each detail with us, even made us a coffee which was appreciated.Response from John Grose Ford LowestoftFeb 7, 2024Good Afternoon. Thank you for your recent 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We look forward to welcoming you back again in the future. Best wishes, John Grose Customer Service.