The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Group 1 Mercedes-Benz Norwich
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Group 1 Mercedes-Benz Norwich can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Group 1 Mercedes-Benz Norwich on 01603605297 to make an appointment with our Motability specialist.
Contact information
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Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 11:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:30 |
Tuesday | 08:30 - 18:30 |
Wednesday | 08:30 - 18:30 |
Thursday | 08:30 - 18:30 |
Friday | 08:30 - 18:30 |
Saturday | 08:30 - 17:00 |
Sunday | 11:00 - 16:00 |
Motability Scheme specialists:
- Gianluca Antonietti
- Nick Harper
- Sam Cunningham
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Nicholas Peverett
- Adrian Worship
- Thomas Beck
Accessibility features at Group 1 Mercedes-Benz Norwich
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Group 1 Mercedes-Benz Norwich
- Rating 5.0Aug 7, 2023Excellent service
- Rating 5.0Aug 5, 2023Excellent customer service and communication. Very pleased with the entire experience.
- Rating 1.0Jul 20, 2023Terrible experience rude staff and service not done as requested.
- Rating 5.0Jul 19, 2023Mr k Baker. Great service welcoming and friendly staff
- Rating 5.0Jun 1, 2023Everything was first class
- Rating 5.0May 25, 2023Excellent customer service
- Rating 5.0May 15, 2023Great team, very helpful and friendly.
- Rating 5.0Apr 4, 2023Service we well. Rob from service was excellent as always.
- Rating 5.0Mar 11, 2023Customer service has always been the best that anyone could expect from a friendly, and professional company. Never disappointed.
- Rating 5.0Feb 24, 2023Great staff & quick job done well
- Rating 4.0Jan 27, 2023Good service car returned spotless
Thanks - Rating 2.0Jan 11, 2023Very disappointed, I took car in before 10am and was told it would be ready in the afternoon, I rang for an update after 3pm only to be told there were no staff to carry out the work , they then brought my car back to me and completed the work two days later, very inconvenient.
- Rating 5.0Dec 30, 2022Great customer service
- Rating 5.0Dec 28, 2022All ok
- Rating 5.0Dec 2, 2022Thanks for the good service
- Rating 5.0Dec 2, 2022Collected the car 🚗 from my home and returned the car valet.
- Rating 4.0Nov 23, 2022Issues agreed at time of booking not passed on.
- Rating 5.0Nov 22, 2022Tracy couldn't be more helpful
- Rating 5.0Oct 11, 2022Sat and waited for the MOT. Had a hot drink and relaxed in a pleasant environment.
- Rating 1.0Oct 7, 2022Low score as I didnt get the wash and valet and the service message is still on after requesting it to be removed