Mercedes Benz are currently not able to take any new customer applications on the Motability scheme.

Motability Scheme at Group 1 Mercedes-Benz Norwich

Rating 4.5
(7 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00

Welcome to Group 1 Mercedes-Benz Norwich

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Mercedes-Benz of Norwich are dedicated to supporting the Motability Scheme, and our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer.

We invite new & existing Motability customers to contact us to discover the full range of Mercedes-Benz models available on the Motability Scheme. When you visit us, we’ll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. You are welcome to visit our showroom, or if you prefer, book a virtual appointment with one of our Motability Specialists. Alternatively, we can discuss which model best suits from the comfort of your home.

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with Mercedes-Benz Centres across East Anglia.

Contact information

Barker Street
Norwich NR2 4TN
Phone Number
Call Group 1 Mercedes-Benz Norwich on 01603 605297
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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • James Cooling
  • Matthew Radmore
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00

Motability service specialists:

  • Mark Ratcliffe
  • Connor Doughty
  • Robert Jackson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Mercedes-Benz Norwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Mercedes-Benz Norwich

  • Rating 5.0
    Good as normal got picked up come back very clean and when I went to drive it was like driving a new car don’t now how they did that
  • Rating 5.0
    Excellent customer service from start to finish. The lady was extremely helpful and answered all questions. The service was great. And the additional car cleaning was a top addition.
  • Rating 5.0
    First class service as allways.Car had a full service and was clean once collected,allowed us a lovely courtesy car and Rob was very helpful and professional and easy to deal with,thank you!
  • Rating 5.0
    Coral is a wonderful advert for Robinsons Mercedes Benz service team. She was helpful, knowledgeable, concerned with my ability to get back to the dealership that day so I kept the loan vehicle overnight, smiled (very important), addressed herself to any concerns I had with the service and MOT, followed up later that day to confirm the outcome and was all round a great person.
  • Rating 2.0
    I found it very poor you need to ring me for me to explain

  • Rating 5.0
    Great customer service!
  • Rating 5.0
    As usual outstanding service, everything explained thoroughly. Exceptional staff who made sure I had positive experience for my appointment.
Displaying reviews 1 - 3 out of the 7 most recent

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