Motability Scheme at Group 1 Mercedes-Benz Norwich
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 11:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Group 1 Mercedes-Benz Norwich
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Group 1 Mercedes-Benz Norwich can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Group 1 Mercedes-Benz Norwich on 01603605297 to make an appointment with our Motability specialist.
Contact information
Address
Barker Street
Norwich NR2 4TN
GB
Phone Number
Call Group 1 Mercedes-Benz Norwich on 01603 605297
01603 605297
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 11:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 11:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 17:00 |
| Sunday | 11:00 - 16:00 |
Motability Scheme specialists:
- Gianluca Antonietti
- Nick Harper
- Sam Cunningham
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Nicholas Peverett
- Thomas Beck
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Mercedes-Benz Norwich
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Group 1 Mercedes-Benz Norwich
- Rating 5.0Dec 23, 2024Sam was excellent and very patient. Handover process felt very easy and smooth.
- Rating 5.0Dec 13, 2024Couldn’t fault the service I received. Communication was excellent from start to finish. Nick was brilliant in responding to any queries I had. The handover went very smoothly. Nick kept me upto date about the progress of the car. I was very impressed with Nick. I have recommended Nick to friends who are interested in getting a Mercedes as I had a 5 star experience.Response from Group 1 Mercedes-Benz NorwichDec 18, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Nick and the team. We look forward to dealing with you again in the future and happy motoring!
- Rating 5.0Nov 20, 2024Excellent first class serviceResponse from Group 1 Mercedes-Benz NorwichDec 18, 2024Thank you for your 5-star review for the team's excellent service at Mercedes-Benz of Norwich! We look forward to your next visit.
- Rating 5.0Aug 7, 2023Excellent serviceResponse from Group 1 Mercedes-Benz NorwichDec 19, 2024Thank you for your 5-star review!
- Rating 5.0Aug 5, 2023Excellent customer service and communication. Very pleased with the entire experience.Response from Group 1 Mercedes-Benz NorwichDec 19, 2024Thank you for your 5-star review! We're glad you had a great experience with us at Mercedes-Benz of Norwich.
- Rating 1.0Jul 20, 2023Terrible experience rude staff and service not done as requested.
- Rating 5.0Jul 19, 2023Mr k Baker. Great service welcoming and friendly staffResponse from Group 1 Mercedes-Benz NorwichDec 19, 2024Thank you for your 5-star review! We're glad you found our staff so friendly and welcoming.
- Rating 5.0Jun 1, 2023Everything was first classResponse from Group 1 Mercedes-Benz NorwichDec 19, 2024Thank you for your 5-star review!
- Rating 5.0May 25, 2023Excellent customer serviceResponse from Group 1 Mercedes-Benz NorwichDec 19, 2024Thank you for your 5-star review!
- Rating 5.0May 15, 2023Great team, very helpful and friendly.Response from Group 1 Mercedes-Benz NorwichDec 19, 2024We are delighted to hear that you had a great experience, and that the staff were friendly and helpful.
- Rating 5.0Apr 4, 2023Service we well. Rob from service was excellent as always.Response from Group 1 Mercedes-Benz NorwichDec 19, 2024Thank you for your 5-star review!
- Rating 5.0Mar 11, 2023Customer service has always been the best that anyone could expect from a friendly, and professional company. Never disappointed.Response from Group 1 Mercedes-Benz NorwichDec 19, 2024Thank you for your kind words - we're glad to have been of service! We look forward to seeing you again at Mercedes-Benz of Norwich.
- Rating 5.0Feb 24, 2023Great staff & quick job done wellResponse from Group 1 Mercedes-Benz NorwichDec 19, 2024Thank you for your 5-star review!
- Rating 5.0Jan 27, 2023Good service car returned spotless
Thanks
New vehicle advice service and contact exceptional, over the moon with our third Mercedes.
Thanks again.Response from Group 1 Mercedes-Benz NorwichDec 19, 2024Thank you for your 5-star review! We're glad you had a great experience with us here at Mercedes-Benz of Norwich. - Rating 2.0Jan 11, 2023Very disappointed, I took car in before 10am and was told it would be ready in the afternoon, I rang for an update after 3pm only to be told there were no staff to carry out the work , they then brought my car back to me and completed the work two days later, very inconvenient.
- Rating 5.0Dec 30, 2022Great customer serviceResponse from Group 1 Mercedes-Benz NorwichDec 19, 2024Thank you for your 5-star review!
- Rating 5.0Dec 28, 2022All okResponse from Group 1 Mercedes-Benz NorwichDec 19, 2024Thank you for your 5-star review!
- Rating 5.0Dec 2, 2022Thanks for the good serviceResponse from Group 1 Mercedes-Benz NorwichDec 19, 2024Thank you for your 5-star review!
- Rating 5.0Dec 2, 2022Collected the car 🚗 from my home and returned the car valet.Response from Group 1 Mercedes-Benz NorwichDec 19, 2024Thank you for your 5-star review!
- Rating 4.0Nov 23, 2022Issues agreed at time of booking not passed on.