Motability Scheme at Group 1 Mercedes-Benz Norwich

4.2
Rating 4.2
(32 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 11:00 - 16:00

Welcome to Group 1 Mercedes-Benz Norwich

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Group 1 Mercedes-Benz Norwich can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Group 1 Mercedes-Benz Norwich on 01603605297 to make an appointment with our Motability specialist.

Contact information

Address
Barker Street
Norwich NR2 4TN
GB
Phone Number
Call Group 1 Mercedes-Benz Norwich on 01603 605297
Email
Reviews
Visit dealer website

Service centre details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability service specialists:

  • Adam Spence
  • Nicholas Peverett
  • Thomas Beck
We recommend calling and booking an appointment before visiting.

Accessibility features at Group 1 Mercedes-Benz Norwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Group 1 Mercedes-Benz Norwich

  • Rating 5.0
    Excellent service
  • Rating 5.0
    Excellent customer service and communication. Very pleased with the entire experience.
  • Rating 1.0
    Terrible experience rude staff and service not done as requested.
  • Rating 5.0
    Mr k Baker. Great service welcoming and friendly staff
  • Rating 5.0
    Everything was first class
  • Rating 5.0
    Excellent customer service
  • Rating 5.0
    Great team, very helpful and friendly.
  • Rating 5.0
    Service we well. Rob from service was excellent as always.
  • Rating 5.0
    Customer service has always been the best that anyone could expect from a friendly, and professional company. Never disappointed.
  • Rating 5.0
    Great staff & quick job done well
  • Rating 4.0
    Good service car returned spotless
    Thanks
  • Rating 2.0
    Very disappointed, I took car in before 10am and was told it would be ready in the afternoon, I rang for an update after 3pm only to be told there were no staff to carry out the work , they then brought my car back to me and completed the work two days later, very inconvenient.
  • Rating 5.0
    Great customer service
  • Rating 5.0
    All ok
  • Rating 5.0
    Thanks for the good service
  • Rating 5.0
    Collected the car 🚗 from my home and returned the car valet.
  • Rating 4.0
    Issues agreed at time of booking not passed on.
  • Rating 5.0
    Tracy couldn't be more helpful
  • Rating 5.0
    Sat and waited for the MOT. Had a hot drink and relaxed in a pleasant environment.
  • Rating 1.0
    Low score as I didnt get the wash and valet and the service message is still on after requesting it to be removed

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