Motability Scheme at Group 1 MINI Norwich
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Forest Way, Dereham Road
Costessey
Norwich NR5 0JH
GB
Phone Number
Call Group 1 MINI Norwich on 01603 726222
01603 726222
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Jon Taylor
- Thomas Smith
- George Boulter
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 16:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 16:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 16:00 |
| Sunday | Closed |
Motability service specialists:
- Thomas Chandler
- Georgina Smith
- Paris Hallett
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 MINI Norwich
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 MINI Norwich
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Group 1 MINI Norwich can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Group 1 MINI Norwich on 01603726222 to make an appointment with our Motability specialist.
Reviews at Group 1 MINI Norwich
- Rating 5.0Jul 7, 2025The gentleman wss lovely he went out the extra mile to help me
- Rating 5.0May 16, 2025Perfect. ThanksResponse from Group 1 MINI NorwichMay 16, 2025Hello Matthew,
Thank you so much for your kind words and for taking the time to leave us a perfect rating! We're thrilled to hear that you had a great experience with us at Group 1 MINI Norwich. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 MINI Norwich - Rating 5.0Apr 10, 2025Absolutely fabulous from start to finish, great work, communication & a clean cat
Thank you so muchResponse from Group 1 MINI NorwichMay 28, 2025Dear Karis,
Thank you so much for your wonderful review! We are thrilled to hear that you had an absolutely fabulous experience with us from start to finish. Your kind words about our work, communication, and attention to detail mean a lot to our team. We strive to provide the best service possible, and it's rewarding to know we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 MINI Norwich.
Best regards,
Emma
Group 1 MINI Norwich Team - Rating 5.0Mar 24, 2025Amazing serviceResponse from Group 1 MINI NorwichJul 10, 2025Hello Thomas,
Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had an amazing experience with our service at Group 1 MINI Norwich. Providing exceptional service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 MINI Norwich - Rating 5.0Mar 5, 2025Excellent from start to finish
- Rating 5.0Mar 4, 2025Excellent service as always
Very friendly and professional - Rating 5.0Jan 23, 2025Excellent experience as always. The car was in for a service and the young lady who booked it in was lovely. As was the guy who handed the keys back. Thank you to all involved though, especially whoever had the unfortunate task of giving the car a clean, they deserve a medal!
- Rating 5.0Dec 6, 2024Superb!Response from Group 1 MINI NorwichJan 3, 2025Thank you for your 5-star review!
- Rating 5.0Nov 13, 2024Everything went well. Staff very welcoming and helpful.Response from Group 1 MINI NorwichJan 3, 2025Thank you for your 5-star review! We're glad you had a brilliant experience with us here at Norwich MINI. We look forward to your next visit!
- Rating 5.0Oct 16, 2024Flawless experience, great coffee, great car, well done Thomas.Response from Group 1 MINI NorwichOct 23, 2024Thank you Jacob for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 19, 2024Prompt service collection and return faultless.Response from Group 1 MINI NorwichOct 8, 2024Thank you Richard for your kind words - we're glad to have been of service!
- Rating 5.0Sep 13, 2024Fantastic customer service.
Car handover in the morning was very efficient with a lovely electric mini as the courtesy car.
Service completed within hours and no waiting around when we came back to pick it up.Response from Group 1 MINI NorwichSep 13, 2024Thank you so much for your fantastic review, Linda! We're thrilled to hear that you had such a positive experience with our customer service and the efficiency of the car handover. It’s great to know you enjoyed the electric Mini and appreciated the quick turnaround. Your feedback means a lot to us and helps us keep up the good work. We look forward to serving you again in the future! - Rating 5.0Sep 11, 2024Thomas was brilliant. Professional, fun, considerate and knowledgeableResponse from Group 1 MINI NorwichSep 11, 2024Thank you so much for the 5-star review, Barbara! We're thrilled you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!
- Rating 5.0Jul 22, 2024Tom was very friendly and nothing was too much trouble. 5 starsResponse from Group 1 MINI NorwichJul 23, 2024Good morning,
Thank you for taking the time to leave a review, we appreciate your feedback.
We are delighted to see that you are happy with the experience that you received. We greatly appreciate your kind words about Tom at our branch. It's wonderful to hear that he left such a positive impression on you.
If you need any help in the future, please do not hesitate to contact us. - Rating 5.0May 3, 2024Absolutely perfect from start to finish, great communication, fantastic job on the car.
Thank you all so muchResponse from Group 1 MINI NorwichMay 3, 2024Thank you for your kind words - we're glad to have been of service! - Rating 5.0Apr 19, 2024Georgi was very friendly and helpful at the service desk and set me up with the mini app.
My car came back to me very clean and tidy and I have renewed confidence in my lovely car.
Thanks very much. SharonGriffenResponse from Group 1 MINI NorwichApr 19, 2024Hello Sharon,
Thank you so much for your kind words! We are so happy to hear that Georgi was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Apr 9, 2024Absolute joy to deal with. This is my third Motability car with Mini and this says everything you need to know. Highly recommend.Response from Group 1 MINI NorwichApr 9, 2024We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 5.0Apr 4, 2024Rosie was really helpful and it was an easy process as alwaysResponse from Group 1 MINI NorwichApr 4, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 13, 2024Very good once again Thomas was great and I wouldn’t want anybody else great lad and always goes above and beyondResponse from Group 1 MINI NorwichMar 13, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 4, 2024Very good very happy Thomas the salesman has made the experience very easy and friendlyResponse from Group 1 MINI NorwichMar 5, 2024Thank you so much for your wonderful 5-star review! We're thrilled to hear that your experience with us has been very good and that Thomas, our salesman, made it easy and friendly for you. We truly appreciate your kind words and value your satisfaction as our customer. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to serving you again in the future!
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Group 1 MINI Norwich. Our team is dedicated to providing exceptional service, and it's fantastic to know that our efforts made a difference during your visit. Your kind words about our staff member going the extra mile are greatly appreciated and will be shared with the team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.
Best regards,
The Group 1 MINI Norwich Team