Motability Scheme at Group 1 Norwich MINI
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Forest Way, Dereham Road
Costessey
Norwich NR5 0JH
GB
Phone Number
Call Group 1 Norwich MINI on 01603 726222
01603 726222
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Jon Taylor
- Sophie Tudor
- Thomas Smith
- George Boulter
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 16:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 16:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 16:00 |
| Sunday | Closed |
Motability service specialists:
- Thomas Chandler
- Jonathan Robinson
- Georgina Smith
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Norwich MINI
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Norwich MINI
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Group 1 Norwich MINI can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Group 1 Norwich MINI on 01603726222 to make an appointment with our Motability specialist.
Reviews at Group 1 Norwich MINI
- Rating 5.0Nov 13, 2024Everything went well. Staff very welcoming and helpful.
- Rating 5.0Oct 16, 2024Flawless experience, great coffee, great car, well done Thomas.Response from Group 1 Norwich MINIOct 23, 2024Thank you Jacob for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 19, 2024Prompt service collection and return faultless.Response from Group 1 Norwich MINIOct 8, 2024Thank you Richard for your kind words - we're glad to have been of service!
- Rating 5.0Sep 13, 2024Fantastic customer service.
Car handover in the morning was very efficient with a lovely electric mini as the courtesy car.
Service completed within hours and no waiting around when we came back to pick it up.Response from Group 1 Norwich MINISep 13, 2024Thank you so much for your fantastic review, Linda! We're thrilled to hear that you had such a positive experience with our customer service and the efficiency of the car handover. It’s great to know you enjoyed the electric Mini and appreciated the quick turnaround. Your feedback means a lot to us and helps us keep up the good work. We look forward to serving you again in the future! - Rating 5.0Sep 11, 2024Thomas was brilliant. Professional, fun, considerate and knowledgeableResponse from Group 1 Norwich MINISep 11, 2024Thank you so much for the 5-star review, Barbara! We're thrilled you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!
- Rating 5.0Jul 22, 2024Tom was very friendly and nothing was too much trouble. 5 starsResponse from Group 1 Norwich MINIJul 23, 2024Good morning,
Thank you for taking the time to leave a review, we appreciate your feedback.
We are delighted to see that you are happy with the experience that you received. We greatly appreciate your kind words about Tom at our branch. It's wonderful to hear that he left such a positive impression on you.
If you need any help in the future, please do not hesitate to contact us. - Rating 5.0May 3, 2024Absolutely perfect from start to finish, great communication, fantastic job on the car.
Thank you all so muchResponse from Group 1 Norwich MINIMay 3, 2024Thank you for your kind words - we're glad to have been of service! - Rating 5.0Apr 19, 2024Georgi was very friendly and helpful at the service desk and set me up with the mini app.
My car came back to me very clean and tidy and I have renewed confidence in my lovely car.
Thanks very much. SharonGriffenResponse from Group 1 Norwich MINIApr 19, 2024Hello Sharon,
Thank you so much for your kind words! We are so happy to hear that Georgi was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Apr 9, 2024Absolute joy to deal with. This is my third Motability car with Mini and this says everything you need to know. Highly recommend.Response from Group 1 Norwich MINIApr 9, 2024We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 5.0Apr 4, 2024Rosie was really helpful and it was an easy process as alwaysResponse from Group 1 Norwich MINIApr 4, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 13, 2024Very good once again Thomas was great and I wouldn’t want anybody else great lad and always goes above and beyondResponse from Group 1 Norwich MINIMar 13, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 4, 2024Very good very happy Thomas the salesman has made the experience very easy and friendlyResponse from Group 1 Norwich MINIMar 5, 2024Thank you so much for your wonderful 5-star review! We're thrilled to hear that your experience with us has been very good and that Thomas, our salesman, made it easy and friendly for you. We truly appreciate your kind words and value your satisfaction as our customer. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to serving you again in the future!
- Rating 5.0Feb 26, 2024Once again Sophie was professional but friendly making it a great experience from start to finish.Response from Group 1 Norwich MINIFeb 26, 2024Thank you so much for your kind words! We are so happy to hear that Sophie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 22, 2024Amazing service,information about the car was communicated well.
Sophie is a credit to mini,supported through the whole processResponse from Group 1 Norwich MINIFeb 22, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Feb 20, 2024A*Response from Group 1 Norwich MINIFeb 21, 2024Thank you for your high star rating.
- Rating 5.0Feb 20, 2024Sophie was brilliant! Ran through all the set up of the car and helped connect my mobile phone!
Sophie answered all my questions about the car.Response from Group 1 Norwich MINIFeb 20, 2024Thank you for the great review David! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Feb 7, 2024Sophie Tudor was very good and explained all the options I had!Response from Group 1 Norwich MINIFeb 7, 2024Thank you, David, so much for taking the time to share your positive experience with Sophie during the application process! We're thrilled to hear that she was very helpful and took the time to explain all the options available to you. Our team strives to provide excellent service, and feedback like yours motivates us to continue delivering exceptional customer experiences. If you have any further questions or need assistance, feel free to reach out. We appreciate your trust in our services!
- Rating 5.0Jan 31, 2024Sophie at Inchcape was fantastic- knowledgeable and professionalResponse from Group 1 Norwich MINIJan 31, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 25, 2024Car driving well , lovely and clean when brought back , good service all round .Response from Group 1 Norwich MINIJan 25, 2024Thank you for your high star rating.
- Rating 5.0Jan 17, 2024Fantastic service from Sophie Tudor at mini Norwich very efficient and great customer service thank you so muchResponse from Group 1 Norwich MINIJan 18, 2024Thank you, Alan, so much for taking the time to share your wonderful experience with us! We are delighted to hear that Sophie provided you with fantastic service during the handover at Inchcape MINI Norwich. Efficiency and great customer service are always our top priorities, and it's truly rewarding to know that Sophie exceeded your expectations.
We will make sure to pass on your kind words to Sophie and the rest of our team. Your satisfaction is our ultimate goal, and we appreciate your trust in us.
If you ever have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Safe travels and enjoy your MINI experience!