Motability Scheme at Inchcape Norwich BMW
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Forest Way, Dereham Road
Costessey
Norwich NR5 0JH
GB
Phone Number
Call Inchcape BMW Norwich on 01603 726222
01603 726222
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Gavin Ogrady
- Jon Taylor
- Jake Howe
- Abigail Perry
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 16:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 16:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 16:00 |
| Sunday | Closed |
Motability service specialists:
- Jonathan Robinson
- Georgina Smith
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Inchcape BMW Norwich
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Inchcape BMW Norwich
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Inchcape BMW Norwich can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Inchcape BMW Norwich on 01603726222 to make an appointment with our Motability specialist.
Reviews at Inchcape BMW Norwich
- Rating 5.0Mar 28, 2024Great helpResponse from Inchcape BMW NorwichMar 28, 2024Thank you, Ryan, very much for your glowing five-star review! We are thrilled to hear that our service was of great help to you. Your satisfaction is our utmost priority, and we are delighted to have met your expectations. If you ever need assistance again in the future, please don't hesitate to reach out. We look forward to serving you again soon.
- Rating 5.0Mar 15, 2024👍Response from Inchcape BMW NorwichMar 15, 2024Thank you for your high star rating.
- Rating 4.0Mar 7, 2024Just in for a MOT and sorted the tyreResponse from Inchcape BMW NorwichMar 7, 2024We are so happy to hear you had such a great experience.
- Rating 5.0Mar 5, 2024Brilliant service and staff were helpfulResponse from Inchcape BMW NorwichMar 6, 2024Thanks, Steven for leaving us such an excellent review. We are thrilled you enjoyed your experience; the team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words; we look forward to seeing you again.
- Rating 5.0Feb 28, 2024EXCELLENT SERVICE THANKYOUResponse from Inchcape BMW NorwichFeb 28, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 2, 2024Absolutely easy and quick serviceResponse from Inchcape BMW NorwichFeb 5, 2024We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 5.0Jan 17, 2024Brilliant serviceResponse from Inchcape BMW NorwichJan 17, 2024Thank you for your high star rating.
- Rating 5.0Jan 11, 2024I had a really good experience. The salesman Gavin was very helpful and he answered all my questions.Response from Inchcape BMW NorwichJan 12, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 11, 2023Excellent customer service from start to finishing would certainly recommend to anyone.Response from Inchcape BMW NorwichDec 12, 2023Thank you so much for your kind words! Providing top-notch customer service is our priority, and I'm thrilled to hear that you had a positive experience with us. If you have any friends or family in need, we'd be honoured to assist them too!
- Rating 2.0Oct 11, 2023MOT booked at 10:30am, was told they were a little behind so there was a delay, ended up waiting two and a half hours for it to be done.
No apology given at any point for the delay and we were spoken to as if we should be grateful they even bothered to do it.
Probably because we were Motability customers and not business/retail.
Two stars instead of one because we got a complimentary wash and vacuum before we got the car back, but I feel we were offered this begrudgingly in all honesty.Response from Inchcape BMW NorwichOct 11, 2023We are sorry to hear that you didn’t receive the level of service we strive to provide or that you deserve. Please be assured that we will use this information to improve our service in the future so thank you for letting us know. - Rating 5.0Sep 13, 2023EXCELLENT ITS THE BEST SERVICE FOR DISABLED PEOPLE ITS EXACTLY AS IT IS NEEDED SO I AM VERY GRATEFUL FOR THE SERVICES PROVIDED THANKYOUResponse from Inchcape BMW NorwichSep 13, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Aug 30, 2023Fantastic customer service, updated me every step of of the way.Response from Inchcape BMW NorwichAug 30, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Aug 16, 2023MOT, brake service and valet. All excellent. Service Staff vey professional. Delivery Driver courteous and efficient.Response from Inchcape BMW NorwichAug 16, 2023Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
- Rating 5.0Jun 29, 2023Made to be very welcome and polite and couldn't help enough .Response from Inchcape BMW NorwichJun 30, 2023We are so happy to hear you had such a great experience with us Debra, have a lovely weekend.
- Rating 5.0Jun 29, 2023Great serviceResponse from Inchcape BMW NorwichJun 29, 2023We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 5.0Jun 28, 2023Great serviceResponse from Inchcape BMW NorwichJun 28, 2023Thank you for sharing your positive 5 star rating Paula, appreciated.
- Rating 5.0Jun 26, 2023Absolutely brilliant service I would recommend to everyone the staff and the dealership are very friendly kind and accommodating for all your needsResponse from Inchcape BMW NorwichJun 26, 2023Thank you so much for sharing your experience, appreciated Rachel.
- Rating 5.0May 12, 2023Excellent service from point of booking to collection. Everything that required attention was completed. Loan car was ready and waiting and Claire Hart on customer service was excellent and new her job from start to finish. Well done all involved.Response from Inchcape BMW NorwichMay 15, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 27, 2023Service was very personal and professional! Guy who served me took all my cars adaptions into consideration and informed me on all updates throughout!Response from Inchcape BMW NorwichApr 27, 2023We're thrilled to see that you enjoyed your visit Joel.
- Rating 5.0Apr 21, 2023Great serviceResponse from Inchcape BMW NorwichApr 21, 2023Thank you for your high star rating Amanda, have a lovely weekend.