Motability Scheme at Mercedes-Benz Southend

4.8
Rating 4.8
(20 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today

Contact information

Address
Unit 1, Arterial Park
Chelmsford Road
Rayleigh SS6 7FY
GB
Phone Number
Call Mercedes-Benz Southend on 01702 922278
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Benjamin Bennion
  • Daniel Goodmn
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Amy Neighbour
  • Matt Jago
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Mercedes-Benz Southend

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Mercedes-Benz of Southend

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Mercedes-Benz Southend can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Mercedes-Benz Southend on 01702922278 to make an appointment with our Motability specialist.

Reviews at Mercedes-Benz Southend

  • Rating 5.0
    Great
    Response from Mercedes-Benz Southend
    Hi Paul,

    Thank you very much for leaving a review!

    Have a nice day!

    Customer Services
  • Rating 5.0
    Excellent
    Response from Mercedes-Benz Southend
    Hi Matthew,

    A big thank you for leaving us a 5* review!

    Have a lovely day!

    Customer Services
  • Rating 5.0
    Ben & Dan at Mercedes Southend made the whole process super easy
    Response from Mercedes-Benz Southend
    Hi Gianfranco,

    Thank you very much for leaving a 5* review.

    Ben and Dan will really appreciate it!

    Have a great day!
    Customer Services
  • Rating 5.0
    Good efficient service friendly polite staff
    Response from Mercedes-Benz Southend
    Hi Keith, thanks for the review. Kind regards, Mercedes-Benz of Southend.
  • Rating 5.0
    The best staff and friendly customer service
    Response from Mercedes-Benz Southend
    Hi Eduart, thanks for the review. Kind regards, Mercedes-Benz of Southend
  • Rating 5.0
    My car was picked up and brought In Good time, cleaned, with mot completed and serviced.
    Response from Mercedes-Benz Southend
    Hello Nicole, thank you for taking the time to leave a review. Providing excellent customer service is our top priority, and we are thrilled to hear that we met your expectations. Best regards, Mercedes-Benz of Southend.
  • Rating 5.0
    Professional service
    Response from Mercedes-Benz Southend
    Hi Kay. We're thrilled to see that you enjoyed your visit to Mercedes-Benz of Southend. Thanks for the review.
  • Rating 5.0
    Response from Mercedes-Benz Southend
    Thank you for your high star rating.
  • Rating 5.0
    Very professional wonderful service
    Response from Mercedes-Benz Southend
    Hi, thank you for your feedback. We are delighted that you had a positive experience with us. We look forward to seeing you again soon.
  • Rating 5.0
    Excellent service. Pick up and drop off by Sue. Quick and easy. Thank you
    Response from Mercedes-Benz Southend
    Thank you for your excellent feedback. Providing great customer care is paramount to us, and naturally, we are delighted to see that the team have delivered this level of care. We do hope to see you again soon.
  • Rating 5.0
    Always receive great customer service from very attentive staff members in an extremely clean and professional environment and a highly efficiently run business
    Response from Mercedes-Benz Southend
    Thank you for your excellent feedback. Providing great customer care is paramount to us, and naturally, we are delighted to see that the team have delivered this level of care. We do hope to see you again soon.
  • Rating 5.0
    Very friendly
    Response from Mercedes-Benz Southend
    Hi Wayne. Thank you for your feedback. We aim to provide our customers with the best service and exceptional experiences. We hope to see you again. Thanks, Mercedes-Benz of Southend.
  • Rating 1.0
    When arrived with car the lady was so so unhelpful!! So glad I’m changing my make of car soon
    Response from Mercedes-Benz Southend
    Hi Michelle, we are sorry to hear your experience was below satisfactory. We will improve upon this next time.
  • Rating 5.0
    Very fast and friendly service
    Response from Mercedes-Benz Southend
    Hi Adam. Thanks for the feedback. We hope to see you again soon. Kind regards, Mercedes-Benz of Southend.
  • Rating 5.0
    Excellent service, kept me informed and within the time stated !
    Response from Mercedes-Benz Southend
    Thank you for your excellent feedback. Providing excellent customer care is paramount to us. We do hope to see you again soon.
  • Rating 5.0
    Vehicle collected by a lovely lady. Good communication and kept updated on the vehicle service.
    Vehicle returned to my home.
    Excellent service throughout.
    Response from Mercedes-Benz Southend
    Hi Margaret, thanks for the review. We hope to see you again soon. Many thanks, Mercedes-Benz of Southend
  • Rating 5.0
    Really good customer service đź‘Ś
    Response from Mercedes-Benz Southend
    Thank you for taking the time to send us your positive review. The entire team are pleased to hear that you enjoyed your experience with us. We look forward to seeing you again soon during your next visit.
  • Rating 5.0
    Amazing service.
    Response from Mercedes-Benz Southend
    Thank you for your feedback. We aim to provide our customers with the very best level of service, and exceptional experiences. We hope to see you again.
  • Rating 5.0
    Great service
    Response from Mercedes-Benz Southend
    Thank you for your feedback. We are delighted that you had a positive experience with us at Mercedes-Benz of Southend. Thank you again for taking the time to highlight your satisfaction. We look forward to seeing you again soon.
  • Rating 5.0
    Bit more like normal service. Shame no free coffee & biscuits like they used to while you wait. Washed car so was nicer to collect
    Response from Mercedes-Benz Southend
    Thank you for your feedback. We aim to provide our customers with the very best level of service, and exceptional experiences. We hope to see you again.

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