Motability Scheme at Toomey Southend Citroen

Motability Scheme at Toomey Southend Citroen

4.5
Rating 4.5
(25 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today

Welcome to Toomey Southend Citroen

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Toomey Southend Citroen can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Toomey Southend Citroen on 01702884436 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Automotive Retail Park
Cherry Orchard Way
Rochford SS4 1GP
GB
Phone Number
Call Toomey Southend Citroen on 01702 884436
Reviews
Visit dealer website

Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Accessibility features at Toomey Southend Citroen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Toomey Southend Citroen

  • Rating 4.0
    Very good
    Response from Toomey Southend Citroen
    Good Morning Stephanie, thank you very much for taking the time to leave your review at Toomey Citroen. We glad to hear you found our customer service very good. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Great customer service, shame about the wait for the vehicle. Wife ordered the same vehicle in different colour 1 week after my order at Basidon Toomey and took delivery 4 weeks ago.
    Not sure if its a company problem, but we are both happy with our choice of vehicle.
    Response from Toomey Southend Citroen
    Good Morning Anthony, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our team provided you with an excellent customer service and we apologize for the wait times for your delivery. We hope you and your wife both love your Citroens! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Maisie was superb keeping me updated throughout my purchase ..very helpful see me without appointment too ..shess very well mannered pleasant young lady who's very help and knowledgeable.
    Tom mcmonigle
    Response from Toomey Southend Citroen
    Good Morning Thomas, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Maisie was very pleasant and knowledgeable customer service experience. We hope you love your new Citroen! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 5.0
    I’ve had Motability cars for 20 years and the service given by Dominic was superb. He answered all our questions expertly and instinctively understood all our requirements. Thanks to Dominic we got the perfect car.
    Response from Toomey Southend Citroen
    Good Morning John, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dominic was very informative, understanding and provided you with a superb customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Friendly, polite & professional. Great customer service 👏
    Response from Toomey Southend Citroen
    Good Morning Barry, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our team provided you with a friendly, professional and polite customer service. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Great thanks
    Response from Toomey Southend Citroen
    Good Morning Jamie, thank you very much for your 5 star review! We are very pleased to hear that our team provided you with a great customer service at Toomey Citroen! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Always great customers service. Very welcoming and friendly. Great.
    Response from Toomey Southend Citroen
    Good Morning Christine, thank you very much for your 5 star review! We are very pleased to hear that our team were very friendly and provided you with an excellent customer service experience! Thank you for choosing Toomey Citroen, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Very helpful with our choice of car BUT was shocked when I requested a brochure and told they don’t make them anymore???
    Response from Toomey Southend Citroen
    Good Morning James, thank you very much for your 5 star review! We apologize for the inconvenience with regards to the lack of our physical brochures, we will be passing this feedback through to the correct department. Thank you for choosing Toomey Citroen, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Excellent. Very informative, answered all my questions with great confidence, very helpful.
    Response from Toomey Southend Citroen
    Good Morning Christine, thank you very much for your 5 star review! We are very pleased to hear that our team were able to provide you with an excellent customer service experience! Thank you for choosing Toomey Citroën, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Dominic was very helpful and friendly. I think we were in and within 15 minutes
    Response from Toomey Southend Citroen
    Good Morning Joanne, thank you very much for your 5 star review! We are very pleased to hear that Dominic was very helpful, friendly and provided you with an excellent customer service experience! Thank you for choosing Toomey Citroën, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 3.0
    Having booked and told them I would be waiting for the car they mentioned it would only be about 2 hours - they phoned the day before and said ‘oh we have no record of you waiting so no spaces’! I arrived at approx 9.30 and left at 13.29 - 4 hours wait!! Not exceptable when I had told them prior when booking IMO
  • Rating 5.0
    Excellent service,felt really looked after by thr guys in reception, lovely people. Thanks
    Response from Toomey Southend Citroen
    Good Morning Lee, thank you very much for your 5 star review! We are very pleased to hear that our staff were very caring, welcoming and provided you with an excellent customer service experience! Thank you for choosing Toomey Citroën, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Great Service,Pleasant,Considerate and a Very Warm Welcome.
    Response from Toomey Southend Citroen
    Good Morning Gary, thank you very much for your 5 star review! We are very pleased to hear that our staff were very welcoming and provided you with an excellent customer service experience! Thank you for choosing Toomey Citroën, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Great Customer Service
    Response from Toomey Southend Citroen
    Good Morning Anthony, thank you very much for your 5 star review! We are very pleased to hear you were provided with excellent customer service from our team! Thank you for choosing Toomey Citroën, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Very good
    Response from Toomey Southend Citroen
    Good Morning Ian, thank you very much for your 5 star review! We are very pleased to hear that you were provided with excellent customer service from our team! Thank you for choosing Toomey Citroën, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
  • Rating 5.0
    Great communication. Car delivered back as promised. Please could phone calls be later than 7.30am! Otherwise great service.
    Response from Toomey Southend Citroen
    Good Afternoon Janice, thank you for this great 5-star review. We're so pleased that our team at Toomey Citroen Southend have provided such a great service. We'll make sure to pass the feedback on regarding the phone calls. If you should need any further assistance, please do not hesitate to contact us again - Kind Regards, Toomey Motor Group
  • Rating 5.0
    Very satisfied with the way things went. Thank you. Sarah Pryor
    Response from Toomey Southend Citroen
    Good Morning Sarah, we're so pleased you're satisfied with your experience at Toomey Citroen Southend - Kind Regards, Toomey Motor Group
  • Rating 1.0
    My car has been in the country for nearly 2 weeks as I was told this and yet I still haven't been contacted to collect it. Also the person I dealt with was incapable of taking my contact details down correctly when I ordered the car. Absolutely terrible service.
  • Rating 1.0
    Three weeks ago I went in to order my new car . Yesterday I phoned motability about sorting out the electric point to be told no application had been submitted. So I ran toomey and was told they would look into it and phone me back . About hour and half later I checked my emails and it says my application has gone in , but no call back or explanation as to why it wasn’t submitted three weeks ago , all time wasted . Hope the car is better than the service
  • Rating 5.0
    First class service. Car came back spotless. Thank you.
    Response from Toomey Southend Citroen
    Good Morning Nicholas, thank you for leaving this excellent review for the staff at Toomey Citroen Southend! We are delighted you are happy with the service that they provided and that your car was spotless! Should you need any further assistance, please do not hesitate to contact us again - Kind Regards, Toomey Motor Group

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