Motability Scheme at Group 1 Volkswagen Southend

4.7
Rating 4.7
(71 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
2 Comet Way
Southend-On-Sea SS2 6XR
GB
Phone Number
Call Group 1 Volkswagen Southend on 01702 885022
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Iain Clark
  • Lee Cole
  • Nicholas Ball
  • Joe Sheppard
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Abigail Carder
  • Jess Holland
  • Alfie Cook
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Southend

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Southend

Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.

Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • In-depth handover experience
  • Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.

Reviews at Group 1 Volkswagen Southend

  • Rating 5.0
    Excellent, Iain was so helpful
  • Rating 5.0
    Lee at vw Southend was amazing, showed me how everything works and just great customer service. Kept me updated across the whole process and made me feel welcome. Thanks again
  • Rating 5.0
    Iain was amazing very helpful and couldn't of made our experience with VW any better
  • Rating 5.0
    Excellent amazing as usual best I had 20 years

    Southend brilliant

    Chelmsford have improve since
    Group 1
  • Rating 4.0
    Very easy to book in
    Kept up to date with progress
    Hand over and collection easy
  • Rating 5.0
    The mobility advisor was very helpful and the dealership was very nice.
  • Rating 2.0
    Not happy. My car went in for its first service and 2 investigations. The service was “done” but they neglected to check the other 2 issues before handing my car back, which I then had to take to a different dealership. They failed to notice things on my car that needed replacing. Not a happy customer. Will not be returning to this dealership.
  • Rating 5.0
    amazing customer service, thank you
  • Rating 5.0
    Kind careing staff easy to apply
  • Rating 5.0
    Iain was fantastic, helped explain everything perfectly. Very happy with the experience.
  • Rating 5.0
    Very knowledgeable & sympathetic to my needs.
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Excellent service
  • Rating 5.0
    Excellent service really look after me while waiting tea, coffee when you arrive they even washed my car T Reardon
  • Rating 5.0
    Iain Clark is a credit to Volkswagen Southend excellent service
  • Rating 5.0
    All went smoothly.
  • Rating 4.0
    Pleasant receptionist and service personnel. Free drinks machine and TV with Sky news. Work completed in the set time. This was a drop-off and wait service that was quite pleasant but prefer the old pick up from home service. This service has sadly gone south along with most of the practical and desirable cars on the Motability list at the moment. C’est la vie.
  • Rating 5.0
    Lee was very helpful and a pleasure to deal with
    Response from Group 1 Volkswagen Southend
    Hi Mark, thank you for your kind 5* review and feedback. We are pleased to read you had a positive experience with us and look forward to welcoming you back in the future!
  • Rating 5.0
    Great

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