Motability Scheme at Toomey Southend Citroen
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Toomey Southend Citroen
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Toomey Southend Citroen can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Toomey Southend Citroen on 01702884436 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Automotive Retail Park
Cherry Orchard Way
Rochford SS4 1GP
GB
Phone Number
Call Toomey Southend Citroen on 01702 884436
01702 884436
Website
Feedback
Reviews
Find or leave a review on Google
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Accessibility features at Toomey Southend Citroen
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Reviews at Toomey Southend Citroen
- Rating 5.0Feb 28, 2024The Manager made sure everything went as smoothly as possible. To which it did. XResponse from Toomey Southend CitroenMar 5, 2024Good Morning Tracy, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our staff provided you with an excellent customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 4.0Feb 1, 2024Very goodResponse from Toomey Southend CitroenFeb 2, 2024Good Morning Stephanie, thank you very much for taking the time to leave your review at Toomey Citroen. We glad to hear you found our customer service very good. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Nov 2, 2023Great customer service, shame about the wait for the vehicle. Wife ordered the same vehicle in different colour 1 week after my order at Basidon Toomey and took delivery 4 weeks ago.
Not sure if its a company problem, but we are both happy with our choice of vehicle.Response from Toomey Southend CitroenNov 6, 2023Good Morning Anthony, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our team provided you with an excellent customer service and we apologize for the wait times for your delivery. We hope you and your wife both love your Citroens! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group. - Rating 5.0Oct 26, 2023Maisie was superb keeping me updated throughout my purchase ..very helpful see me without appointment too ..shess very well mannered pleasant young lady who's very help and knowledgeable.
Tom mcmonigleResponse from Toomey Southend CitroenOct 27, 2023Good Morning Thomas, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Maisie was very pleasant and knowledgeable customer service experience. We hope you love your new Citroen! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group. - Rating 5.0Oct 23, 2023I’ve had Motability cars for 20 years and the service given by Dominic was superb. He answered all our questions expertly and instinctively understood all our requirements. Thanks to Dominic we got the perfect car.Response from Toomey Southend CitroenOct 26, 2023Good Morning John, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dominic was very informative, understanding and provided you with a superb customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Sep 29, 2023Friendly, polite & professional. Great customer service 👏Response from Toomey Southend CitroenOct 3, 2023Good Morning Barry, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our team provided you with a friendly, professional and polite customer service. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Sep 19, 2023Great thanksResponse from Toomey Southend CitroenSep 20, 2023Good Morning Jamie, thank you very much for your 5 star review! We are very pleased to hear that our team provided you with a great customer service at Toomey Citroen! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Aug 14, 2023Always great customers service. Very welcoming and friendly. Great.Response from Toomey Southend CitroenAug 15, 2023Good Morning Christine, thank you very much for your 5 star review! We are very pleased to hear that our team were very friendly and provided you with an excellent customer service experience! Thank you for choosing Toomey Citroen, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Aug 3, 2023Very helpful with our choice of car BUT was shocked when I requested a brochure and told they don’t make them anymore???Response from Toomey Southend CitroenAug 11, 2023Good Morning James, thank you very much for your 5 star review! We apologize for the inconvenience with regards to the lack of our physical brochures, we will be passing this feedback through to the correct department. Thank you for choosing Toomey Citroen, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Jul 6, 2023Excellent. Very informative, answered all my questions with great confidence, very helpful.Response from Toomey Southend CitroenJul 26, 2023Good Morning Christine, thank you very much for your 5 star review! We are very pleased to hear that our team were able to provide you with an excellent customer service experience! Thank you for choosing Toomey Citroën, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Jun 28, 2023Dominic was very helpful and friendly. I think we were in and within 15 minutesResponse from Toomey Southend CitroenJun 29, 2023Good Morning Joanne, thank you very much for your 5 star review! We are very pleased to hear that Dominic was very helpful, friendly and provided you with an excellent customer service experience! Thank you for choosing Toomey Citroën, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 3.0Jun 15, 2023Having booked and told them I would be waiting for the car they mentioned it would only be about 2 hours - they phoned the day before and said ‘oh we have no record of you waiting so no spaces’! I arrived at approx 9.30 and left at 13.29 - 4 hours wait!! Not exceptable when I had told them prior when booking IMO
- Rating 5.0Jun 12, 2023Excellent service,felt really looked after by thr guys in reception, lovely people. ThanksResponse from Toomey Southend CitroenJun 19, 2023Good Morning Lee, thank you very much for your 5 star review! We are very pleased to hear that our staff were very caring, welcoming and provided you with an excellent customer service experience! Thank you for choosing Toomey Citroën, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Jun 8, 2023Great Service,Pleasant,Considerate and a Very Warm Welcome.Response from Toomey Southend CitroenJun 9, 2023Good Morning Gary, thank you very much for your 5 star review! We are very pleased to hear that our staff were very welcoming and provided you with an excellent customer service experience! Thank you for choosing Toomey Citroën, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Jun 1, 2023Great Customer ServiceResponse from Toomey Southend CitroenJun 2, 2023Good Morning Anthony, thank you very much for your 5 star review! We are very pleased to hear you were provided with excellent customer service from our team! Thank you for choosing Toomey Citroën, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0May 31, 2023Very goodResponse from Toomey Southend CitroenJun 2, 2023Good Morning Ian, thank you very much for your 5 star review! We are very pleased to hear that you were provided with excellent customer service from our team! Thank you for choosing Toomey Citroën, and should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
- Rating 5.0Nov 8, 2022Great communication. Car delivered back as promised. Please could phone calls be later than 7.30am! Otherwise great service.Response from Toomey Southend CitroenNov 9, 2022Good Afternoon Janice, thank you for this great 5-star review. We're so pleased that our team at Toomey Citroen Southend have provided such a great service. We'll make sure to pass the feedback on regarding the phone calls. If you should need any further assistance, please do not hesitate to contact us again - Kind Regards, Toomey Motor Group
- Rating 5.0Oct 29, 2022Very satisfied with the way things went. Thank you. Sarah PryorResponse from Toomey Southend CitroenNov 1, 2022Good Morning Sarah, we're so pleased you're satisfied with your experience at Toomey Citroen Southend - Kind Regards, Toomey Motor Group
- Rating 1.0Sep 15, 2022My car has been in the country for nearly 2 weeks as I was told this and yet I still haven't been contacted to collect it. Also the person I dealt with was incapable of taking my contact details down correctly when I ordered the car. Absolutely terrible service.
- Rating 1.0Aug 31, 2022Three weeks ago I went in to order my new car . Yesterday I phoned motability about sorting out the electric point to be told no application had been submitted. So I ran toomey and was told they would look into it and phone me back . About hour and half later I checked my emails and it says my application has gone in , but no call back or explanation as to why it wasn’t submitted three weeks ago , all time wasted . Hope the car is better than the service