Motability Scheme at Ken Brown Motors Kia Stevenage

4.9
Rating 4.9
(94 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Ken Brown Motors Kia Stevenage

At Ken Brown Motors Kia Stevenage, we have three dedicated trained Motability Scheme specialists. With over 20 years of combined experience, our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers.

When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.

Contact Ken Brown Motors Kia Stevenage on 01438902483 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Shephall Way
Stevenage SG2 9RW
GB
Phone Number
Call Ken Brown Motors Kia Stevenage on 01438 902483
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Tyrone Bucci
  • Clint Louis
  • Luke Chamberlain
  • Ahmet Djemal
  • Darren Reeves
  • Nathan Humes
  • Chris Anderson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Kerrylyn Drew
  • Hina Sankaran
  • Moira Bennett
  • Joe Gibbs
We recommend calling and booking an appointment before visiting.
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Accessibility features at Ken Brown Motors Kia Stevenage

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Ken Brown Motors Kia Stevenage

  • Rating 5.0
    I went to Kia motors in stevenage to pick my new mobility car up, I was very early but as soon as I arrived I was greeted by Richard who was very welcoming and helpful from the moment I arrived, he kept the coffees flowing whilst I waited for the paper work and car to be finished. Once the car was ready he went through everything in the car and told me everything I needed to know. I am very grateful and appreciative of all the help Richard gave me from start to finish.
  • Rating 5.0
    Quick service very efficient
  • Rating 5.0
    Helpful staff
  • Rating 4.0
    Even though I waited about 8 months for the car staff kept me up to date with issues during this period. Staff were professional and helpful. Would recommend
  • Rating 5.0
    Really helpful and super easy process
  • Rating 5.0
    Very straight forward and great customer service
  • Rating 5.0
    Very good explain everything would recommend the to others
  • Rating 5.0
    Nice people to deal with
  • Rating 5.0
    Ahmet was amazing . He took his time and gave me the 5star treatment .
  • Rating 5.0
    Fantastic service from KIA as always
  • Rating 5.0
    Absolutely amazing, Ahmed was very helpful , patient and understanding of my requirements I would certainly recommend to my friends.
  • Rating 5.0
    Nathan was very helpful and polite. Would recommend 100%
  • Rating 5.0
    Darren assisted me with choosing a vehicle. I wasn't interested in a full electric car but he made it seem worth a try.
    He was very helpful and informative. I would recommend this dealership.
  • Rating 5.0
    Very informative and helpful.
  • Rating 5.0
    I recently purchased a car from Ken Brown in Stevenage and I couldn’t be happier with my experience! From the moment I walked in, I was greeted with friendly and professional service. The staff were incredibly knowledgeable and took the time to understand my needs and preferences. They provided detailed information about various models and helped me find the perfect mobility car within my budget.

    The process was seamless and stress-free. The team at Ken Brown handled everything efficiently, from test driving the vehicles to completing the paperwork.

    What truly stood out was the level of customer care. Even after the choosing my car, they followed up to ensure I was satisfied with my choice and offered assistance with any questions I had. Their commitment to customer satisfaction is commendable and makes me feel confident in my purchase.

    I highly recommend Ken Brown Stevenage to anyone in the market for a new. Their exceptional service, honesty, and dedication to customers set them apart from other dealerships. Thank you, James and Darren, for making my experience so enjoyable!
  • Rating 5.0
    Very knowledgeable and informative member of staff
    Response from Ken Brown Motors Kia Stevenage
    HI Simon. Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Pleasant and informative experience
    Response from Ken Brown Motors Kia Stevenage
    Hi Maria
    Thank you so much for the great 5-Star Motability review that I will naturally share with the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future,
    Kind regards
    Paul Rumsby
    Kia Franchise Director
  • Rating 5.0
    The team at kia stevenage, are great, I have received my 2nd car from them, and the customer service is brilliant,
    Response from Ken Brown Motors Kia Stevenage
    Hi Janet
    Thank you so much for the great 5-Star Motability review that I will naturally share with the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future,
    Kind regards
    Paul Rumsby
    Kia Franchise Director
  • Rating 5.0
    Excellent staff pleasant experience throughout
    Response from Ken Brown Motors Kia Stevenage
    Hi Richard
    Thank you so much for the great 5-Star Motability review that I will naturally share with the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future,
    Kind regards
    Paul Rumsby
    Kia Franchise Director
  • Rating 5.0
    Clint was very lovely and helpful
    Response from Ken Brown Motors Kia Stevenage
    Hi Sophia
    Thank you so much for the great 5-Star Motability review that I will naturally share with Clint and the rest of the team at Stevenage. Please feel free if you have any questions to make contact with ourselves and we look forward to seeing you in the future,
    Kind regards
    Paul Rumsby

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