Motability Scheme at Citygate Škoda Watford

4.8
Rating 4.8
(62 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00

Welcome to Citygate Škoda Watford

At Citygate SKODA Watford, all of our sales team are trained Motability Scheme Specialists.

Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers.
When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way.
If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.

Contact Citygate Škoda Watford on 01923701300 to make an appointment with our Motability specialist.

Contact information

Address
68 Chalk Hill
Watford WD19 4BY
GB
Phone Number
Call Citygate Škoda Watford on 01923 701300
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Dave Telling
  • Sinead Blackman
  • Reza Darwishpoor
  • Iroda Babadjanova
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Nimo Hussein
  • Daniel Mackenzie
We recommend calling and booking an appointment before visiting.
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Accessibility features at Citygate Škoda Watford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Citygate Škoda Watford

  • Rating 5.0
    Very happy with the service I received
    Response from Citygate Škoda Watford
    Good Morning Bridget,

    Here at Citygate we appreciate customer feedback and would like to thank you for taking the time to leave us a review. If we can assist you with any further enquiries, you can contact us via telephone or email.

    Best Wishes,
    Lauryn
  • Rating 5.0
    Great experience with Sinead - she really knew her stuff and was able to answer all our questions. The whole order process was easy and quick.
    Response from Citygate Škoda Watford
    Good Morning James,

    Thank you for taking the time to leave Sinead at Citygate Skoda Watford such lovely feedback - we will share this with her! If you require any additional assistance, you can always reach us via telephone or email.

    Kind regards,
    Charlie
  • Rating 5.0
    Dave has been very helpful no complains
    Very happy .
    Response from Citygate Škoda Watford
    Good Morning Ashraf,

    Thank you for taking the time to leave us here at Skoda Watford a five-star rating. We are pleased to see here at Citygate you had a positive experience during your visit with us and if there is anything our team can do to assist you, we are only a phone call away.

    Many thanks,
    Lauryn
  • Rating 5.0
    Ever thought it took a whole year to get my car Dave was very helpful and did all he can.
    Response from Citygate Škoda Watford
    Good Afternoon Gani,

    Thank you so much for your kind words! We are so happy to hear that Dave was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

    Best regards,
    Charlie
  • Rating 5.0
    Great service from initial contact to collection.
    Response from Citygate Škoda Watford
    Hello James.

    Thank you so much for taking the time out of your day to leave us such a lovely five-star rating. We would like to take this opportunity to thank you for your business here at Citygate Skoda Watford.

    If you require any assistance at all, we are only a call away.

    Kind regards,
    Charlie
  • Rating 5.0
    Polite and courteous service from beginning to end.
    Response from Citygate Škoda Watford
    Thank you so much for your kind words! We are so happy to hear that Citygate Skoda Watford was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service.

    Thank you again for your positive review!

    Best Wishes,
    Charlie
  • Rating 5.0
    Everything went so smoothly, great customer service. Samuel Miatelana
    Response from Citygate Škoda Watford
    Thank you for your high star rating. We're thrilled to see that you enjoyed your visit to Watford Skoda. Kind regards, Taybah
  • Rating 5.0
    Very good customer service. Samuel Miatelana
    Response from Citygate Škoda Watford
    Thank you for the great review and the feedback on customer service, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Taybah
  • Rating 5.0
    Brilliant customer service. Couldn’t have asked for anything better. Would definitely be dealing with Reza again in the future
    Thank you!
    Response from Citygate Škoda Watford
    Thank you so much for your kind words! We are so happy to hear that Reza was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Taybah
  • Rating 5.0
    Dave telling was brilliant, I messaged him once a month and he replied to my question.. great service
    Response from Citygate Škoda Watford
    Good Morning Michael.
    Thank you for taking the time to leave our sales department here at Citygate such lovely feedback - we will share this with Dave and the team! If you require any additional assistance, you can always reach us via telephone or email.

    Kind regards,
    Lauryn
  • Rating 5.0
    Excellent very helpful
    Response from Citygate Škoda Watford
    Good Afternoon David,

    Thank you for your response and your business. We here at Skoda Watford appreciate your feedback and look forward to welcoming you back to the showroom soon.

    Many thanks,
    Lauryn
  • Rating 5.0
    Excellent
    Response from Citygate Škoda Watford
    Good Afternoon Jadavji, Thank you for your kind words - we're glad to have been of service! Kind regards, Taybah
  • Rating 5.0
    Great customer experience, we were kept up to date with all we needed to know about our car and even received a follow up call after collecting it just to make sure we were OK with all the setting up bits to do with our new car
    Response from Citygate Škoda Watford
    Thank you for the great review and the feedback on the collection of your vehicle, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Taybah
  • Rating 5.0
    Very nice customer service. Very good and patient.
    Response from Citygate Škoda Watford
    Hello Maryam M. Thank you for taking the time to leave us a review about your visit. Kind regards, Taybah.
  • Rating 5.0
    Fantastic experience. Iroda is very efficient and sensitive to people's needs. My mobility car came early October instead of the quoted February 2024, so delighted. How very thoughtful to have presented me with a personalised cake too ! 😋
    Response from Citygate Škoda Watford
    Thank you so much for your kind words! We are so happy to hear that Iroda was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Taybah.
  • Rating 5.0
    Great customer service
    Response from Citygate Škoda Watford
    Hello Masoud K.. Thank you for taking the time to leave us a review about your visit. Kind regards, Taybah
  • Rating 5.0
    great customer service
    Response from Citygate Škoda Watford
    Thank you so much for taking the time out of your day Masoud to leave us such a lovely five-star rating. We would like to take this opportunity to thank you for your business here at Citygate Watford Skoda. If you require any assistance at all, we are only a call away. Warm Regards, Taybah.
  • Rating 2.0
    Very friendly customer service, but did not look at the issues I had reported with my car, as a result I’m needing to take it in again for further work, very frustrating
    Response from Citygate Škoda Watford
    Good Morning Lerona. I am sorry to hear about your recent experience with the service department here at Citygate Watford Skoda - this is not the service we strive for as a team and we would like the opportunity to improve and resolve the raised matters. I will be working with the after-sales team and the management team to ensure we can assist you. Please reach me at reviews@citygate.co.uk with any further details of your complaint and your contact details. Kind regards, Taybah.
  • Rating 5.0
    Great customer service received from Dave, he was friendly & efficient from the time I placed the order throuhh to when I collected the car, very happy customer
    Response from Citygate Škoda Watford
    Thank you for taking the time to leave us here at Watford Skoda a five-star rating. We are pleased to see here at Citygate you had a positive experience during your visit with us and if there is anything our team can do to assist you, we are only a phone call away. Many Thanks, Taybah.
  • Rating 5.0
    Great customer service
    Response from Citygate Škoda Watford
    Good Morning Sharf. Here at Citygate Watford Skoda we appreciate customer feedback and would like to thank you for taking the time to leave us a review. If we can assist you with any further enquiries, you can contact us via telephone or email. Kindest Regards, Taybah.

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