Motability Scheme at Watford Audi

4.9
Rating 4.9
(110 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00

Welcome to Group 1 Audi Watford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Watford Audi are dedicated to supporting the Motability Scheme, and are trusted providers of worry-free motoring. Welcoming new and existing Motability customers, both in-store and online, our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer. Some of the ways that we can support you are:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right model
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • An in-depth handover experience and expert advice after you drive away
  • Servicing and maintaining your car throughout the lease

We are part of the Group 1 Automotive network, which is a well-established and growing automotive group in the UK, with Audi Centres located across Essex, Kent, Hertfordshire, Norfolk, Suffolk and North London. Contact Watford Audi on 01923 202800 today to make an appointment with our Motability Specialist.

Contact information

Address
Otterspool Way
Watford WD25 8HL
GB
Phone Number
Call Group 1 Audi Watford on 01923 202800
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Richard White
  • Raju Dodhia
  • Kevin Hutchinson
  • Amin Islam
  • Umar Manwar
  • Amit Maru
  • Didimalang Mogase
  • Jags Khokhar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Claude Cabia
  • Klaudia Klym
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Group 1 Audi Watford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Audi Watford

  • Rating 1.0
    Never again is all I can say,
    Response from Group 1 Audi Watford
    Dear Caroline,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience and that it did not meet your expectations. At Watford Audi, we strive to provide excellent service to all our customers, and it is clear we fell short in your case.

    We would appreciate the opportunity to learn more about what happened and how we can make things right. Please feel free to reach out to us directly at tellusmore@group1auto.co.uk so we can address your concerns and work towards a resolution.

    Thank you once again for your feedback, and we hope to have the chance to restore your confidence in our services.

    Best regards,

    Watford Audi - Motability Scheme Team
  • Rating 5.0
    Very good ozzy was very helpful and polite
    Response from Group 1 Audi Watford
    Hello Danielle,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us and that Ozzy was able to assist you in a helpful and polite manner. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Watford Audi Motability Scheme Team
  • Rating 5.0
    Excellent service !
    Response from Group 1 Audi Watford
    Hello Julie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Watford Audi. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Watford Audi Team
  • Rating 5.0
    Very good service
    Response from Group 1 Audi Watford
    Hello Tracy,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a very good experience with our service at Watford Audi. Our team is dedicated to providing the best possible service to all our customers, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Watford Audi Team
  • Rating 5.0
    All good and very polite and helpful mechanics
    Response from Group 1 Audi Watford
    Hello Jennifer,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Watford Audi. Our mechanics strive to provide polite and helpful service, and it’s great to know that their efforts made a difference for you.

    If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Watford Audi Team
  • Rating 5.0
    Everything is great thank you 🙏
    Response from Group 1 Audi Watford
    Hello Hammad,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Watford Audi. Your satisfaction is our top priority, and your kind words truly mean a lot to our team. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Watford Audi Team
  • Rating 5.0
    Very happy with the quick service!
    Response from Group 1 Audi Watford
    Hello Maryna,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were very happy with the quick service you received at Watford Audi. Our team is dedicated to providing efficient and high-quality service, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Watford Audi Team
  • Rating 5.0
    Waited while car was serviced. Staff were friendly and work was completed quickly
    Response from Group 1 Audi Watford
    Dear Ben,

    Thank you so much for taking the time to leave us such a positive review. We are delighted to hear that you had a pleasant experience while waiting for your car to be serviced. Our team takes great pride in providing friendly and efficient service, and it's wonderful to know that we met your expectations.

    Your feedback is incredibly valuable to us, and we are thrilled to have earned a 5-star rating from you. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    We look forward to welcoming you back to Watford Audi soon.

    Best regards,

    The Watford Audi Team
  • Rating 5.0
    Very professional around getting a mobility car showing us all different options easy process
    Response from Group 1 Audi Watford
    Hello Lenny,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found the process of getting a mobility car with us to be professional and easy. Our team is dedicated to providing a wide range of options to ensure you find the perfect fit for your needs. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Watford Audi Motability Scheme Team
  • Rating 5.0
    Jags was great from start to finish a very good experience. Everything was on point thank you
    Response from Group 1 Audi Watford
    Dear Ifat,

    Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Jags provided you with excellent service from start to finish. Your kind words and perfect rating mean a lot to our team. We strive to ensure every customer has a seamless and enjoyable experience, and it's wonderful to know we achieved that with you. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Watford Audi Motability Scheme Team
  • Rating 5.0
    Richard White is a fantastic member of Audi, i was never rushed nor forced...
    He was very supportive and still is
    Thankyou
    Response from Group 1 Audi Watford
    Dear Pushpa,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Richard White at Watford Audi. It's great to know that you felt supported and never rushed during your visit. Richard is indeed a valued member of our team, and your kind words will surely make his day.

    We are committed to providing exceptional service to all our customers, and your feedback reaffirms the hard work we put into achieving this. If there is anything more we can do for you, please don't hesitate to reach out.

    Thank you once again for your kind review and for choosing the Motability Scheme at Watford Audi.

    Best regards,

    Watford Audi Team
  • Rating 5.0
    Ozzy was very professional, very helpful couldn’t be more helpful if he tried
  • Rating 5.0
    Very happy thank you
    Response from Group 1 Audi Watford
    Dear Linda,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you are very happy with your experience at Watford Audi. Your satisfaction is our top priority, and your positive review is a great encouragement to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Watford Audi Team
  • Rating 5.0
    Really good informative, polite,
    Sean was really helpful.
    The car was cleaned which was a bonus overall a really good experience as always.
    Response from Group 1 Audi Watford
    Dear Stanley,

    Thank you so much for taking the time to share your positive experience with us at Watford Audi. We are thrilled to hear that Sean was able to assist you effectively and that you found our service informative and polite. It's wonderful to know that the cleanliness of the car added to your satisfaction. We truly appreciate your kind words and your continued trust in us. We look forward to welcoming you back for another great experience in the future.

    Best regards,
    The Watford Audi Team
  • Rating 5.0
    Great dealership would recommend to anyone.
  • Rating 5.0
    Didi was so kind and patient and answered all our questions and provided up with advice would really recommend them !!
    Response from Group 1 Audi Watford
    We're delighted to hear you had a great experience with Didi here at Watford Audi. We look forward to your next visit!
  • Rating 5.0
    All was fine, excellent service !
    Response from Group 1 Audi Watford
    We're delighted to hear you had a great experience here at Watford Audi. Thank you for your 5-star review!
  • Rating 4.0
    A Very professional stuff.
    Response from Group 1 Audi Watford
    Thank you for the 4* rating! If there is anything we could do to make your next visit a 5* experience, please send your feedback to audiwatford@group1auto.co.uk - we'd love to hear from you.
  • Rating 5.0
    Very helpful
    Response from Group 1 Audi Watford
    Thank you for your 5-star review!
  • Rating 5.0
    Overall a very easy going experience and very friendly salesman (Jags) 10/10
    Response from Group 1 Audi Watford
    We're glad you had a great experience with us here at Watford Audi! We look forward to seeing you again soon.

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