Motability Scheme at Citygate Volkswagen Watford
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Citygate Volkswagen Watford
At Citygate Volkswagen Watford, all of our sales team are trained Motability Scheme Specialists.
Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.
Contact Citygate Volkswagen Watford on 01923255055 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Otterspool Way
Watford WD25 8HL
GB
Phone Number
Call Citygate Volkswagen Watford on 01923 255055
01923 255055
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Azmol Uddin
- George Mundy
- Nazmol Ali
- Davide Manca
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 12:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Sean Hughes
- Jamie Holmes
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Citygate Volkswagen Watford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Citygate Volkswagen Watford
- Rating 3.0Feb 14, 2024Was told it would be about 3hrs but I sat there for over 4 hrs and it was freezing
- Rating 5.0Feb 12, 2024Very helpful, on point and friendlyResponse from Citygate Volkswagen WatfordFeb 21, 2024Good Morning Razvana,
Thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. If you require any further assistance following your visit, please do not hesitate to contact.
Warm Regards,
Lauryn - Rating 5.0Feb 9, 2024It was a very good experienceResponse from Citygate Volkswagen WatfordFeb 21, 2024Good Morning George,
Thank you for taking the time to leave our Watford VW team a five-star review! We would like to take this opportunity to thank you for your business here at Citygate. If you require any assistance at all, we are only a call away.
Warm regards,
Lauryn - Rating 2.0Jan 27, 2024Late, didnt go through the settings and quite histile.Response from Citygate Volkswagen WatfordJan 29, 2024Good Morning Sandra,
I apologise we did not reach the five-star service we strive for as a group here at Citygate Watford VW. Your comments have been raised with the senior management who will be investigating your concerns. Please send me any additional details of your experience and your contact details to reviews@citygate.co.uk.
Kind regards,
Lauryn - Rating 5.0Jan 16, 2024First class service, Davide was polite and professional. Well impressed. ThanksResponse from Citygate Volkswagen WatfordJan 17, 2024Good Morning Antony,
Thank you for taking the time to leave Davide in our Watford VW branch such lovely feedback! If you require any additional assistance, you can always reach us via telephone or email.
Best Wishes,
Lauryn - Rating 5.0Nov 7, 2023Excellent serviceResponse from Citygate Volkswagen WatfordNov 9, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Taybah
- Rating 5.0Nov 6, 2023Very good helpful satisfied with the service.Response from Citygate Volkswagen WatfordNov 9, 2023Good Afternoon Antony, Thank you for your kind words - we're glad to have been of service! Kind regards, Taybah
- Rating 1.0Aug 11, 2023Left he car with 0 miles of fuel!Response from Citygate Volkswagen WatfordAug 31, 2023Good Morning Zac. I would like to take this opportunity to sincerely apologise for the negative experience you have had at Citygate Watford Volkswagen. My management and I would like to investigate the matters you raised and resolve your concerns. Please send me any additional details of your experience and your contact details to reviews@citygate.co.uk. Kind regards, Taybah.
- Rating 5.0Jul 25, 2023Great customer service and comfortable surroundingsResponse from Citygate Volkswagen WatfordJul 27, 2023Good Afternoon Neil,
Thank you for taking the time to leave us a review
Here within the Citygate Group we strive for five-star service and we are delighted to have met those expectations.
Thank you again and we hope to welcome you back to Citygate soon
Kind Regards,
Tia - Rating 4.0Mar 16, 2023Great ordering experience and regular updates, let down a bit by collection experience which could have been better.Response from Citygate Volkswagen WatfordMar 20, 2023Good Afternoon David,
Thank you for your review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
Kind regards,
Laura - Rating 5.0Feb 27, 2023The sales person has been very supportive through out the process and made sure everything went smoothly.Response from Citygate Volkswagen WatfordApr 4, 2023Good Afternoon Amira,
Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
Kind regards,
Laura - Rating 5.0Feb 23, 2023excellent customer service:)Response from Citygate Volkswagen WatfordMar 16, 2023Good Afternoon Daniel,
Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received.
Many thanks,
Laura - Rating 5.0Feb 8, 2023No problemsResponse from Citygate Volkswagen WatfordFeb 9, 2023Thank you for the great review! We really appreciate you taking the time to feedback.
We look forward to welcoming you back to the business again soon.
Kind regards,
Laura - Rating 5.0Feb 2, 2023Great customer serviceResponse from Citygate Volkswagen WatfordFeb 3, 2023Good Morning Rostislav,
Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
Kind regards,
Laura - Rating 5.0Jan 26, 2023Good customer service new what they were talking aboutResponse from Citygate Volkswagen WatfordJan 31, 2023Good Afternoon Arthur,
Thank you very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve.
Kind regards,
Laura - Rating 5.0Jan 25, 2023Always very helpful and nothing is to much for the guys down at citygate Watford vwResponse from Citygate Volkswagen WatfordJan 31, 2023Good Afternoon Polly,
Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with and the team.
We look forward to dealing with you again in the future and happy motoring!
Many thanks,
Laura - Rating 5.0Jan 18, 2023Kept updated with the progress and result of my car service and inspectionResponse from Citygate Volkswagen WatfordJan 21, 2023Good Morning Nola,
Thank you for the great review! We really appreciate you taking the time to feedback.
We look forward to welcoming you back to the business again soon.
Kind regards.
Laura - Rating 5.0Jan 12, 2023Raj was great!Response from Citygate Volkswagen WatfordJan 13, 2023Good Afternoon Aron,
Thank you for taking the time to leave our service department here at Citygate Watford Volkswagen such lovely feedback - we will share this with Raj and the team! I
f you require any additional assistance, you can always reach us via telephone or email.
Kind regards,
Laura - Rating 5.0Dec 27, 2022Great customer service kept me upto date on how things were going.Response from Citygate Volkswagen WatfordDec 28, 2022Good Afternoon Clive,
Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. If you require any assistance, we are only a call away and always more than happy to help.
Kind regards,
Laura - Rating 5.0Dec 20, 2022George gave me excellent service. A+++Response from Citygate Volkswagen WatfordDec 21, 2022Good Morning Riyaz,
Thank you for the five-star rating and for your wonderful feedback! We are so pleased you had a great experience with our colleague George at Watford Volkswagen.
Thank you for your business and if there is anything we can do for you, please do not hesitate to contact us.
Best wishes,
Holly.
Thank you for taking the time to leave us feedback here at Citygate Watford VW. I have forwarded the matters raised to our management team to improve on, and as a team they will work to ensure matters like these do not re-occur. Please email me your contact details and any further information to reviews@citygate.co.uk and I will assist you.
Kind Regards,
Lauryn