Motability Scheme at Citygate SEAT Watford

4.9
Rating 4.9
(25 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 12:00Closed Today

Contact information

Address
Otterspool Way
Watford WD25 8HL
GB
Phone Number
Call Citygate SEAT Watford on 01923 255055
Email
Reviews
Visit dealer website

Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 12:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Sean Hughes
  • Jamie Holmes
We recommend calling and booking an appointment before visiting.

Accessibility features at Citygate SEAT Watford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Motability Scheme support at Citygate SEAT Watford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Citygate SEAT Watford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Citygate SEAT Watford on 01923255055 to make an appointment with our Motability Scheme specialist.

Reviews at Citygate SEAT Watford

  • Rating 5.0
    Excellent service
  • Rating 5.0
    View city gate, garage they do it service and change the front and the back wipers suspension. They do it exactly good job
    Response from Citygate SEAT Watford
    Hello Fatma,

    Thank you for taking the time to leave us a 5 star review about your visit to our Seat Watford branch.

    If we can assist you with any further enquiries, you can contact us via telephone or email.

    Kindest regards,
    Charlie
  • Rating 5.0
    Great customer service - friendly, efficient and responsive
    Response from Citygate SEAT Watford
    Thank you for taking the time to leave us here at Watford five-star rating. We are pleased to see here at Citygate you had a positive experience during your visit with us and if there is anything our team can do to assist you, we are only a phone call away. Many Thanks, Taybah.
  • Rating 5.0
    Really good customer service. Working space whilst waiting very comfortable but Wi-Fi a bit temperamental was told was being fixed
    Response from Citygate SEAT Watford
    Good Morning Anna. Here at Citygate Watford we appreciate customer feedback and would like to thank you for taking the time to leave us a review. If we can assist you with any further enquiries, you can contact us via telephone or email. Kindest Regards, Taybah.
  • Rating 5.0
    Fantastic customer service, open and honest about the timings
    Response from Citygate SEAT Watford
    Dear Farzia,

    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.

    Kind regards,
    Rohan.
  • Rating 5.0
    Good from start to finish.
    Response from Citygate SEAT Watford
    Good Afternoon Laurence, We appreciate you taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.

    Many thanks
    Nasir
  • Rating 5.0
    5****
    Response from Citygate SEAT Watford
    Thank you for taking the time to leave us a great 5-star review Jalal, we're glad you enjoyed your experience at the Citygate SEAT Watford and we hope you see you soon again at the branch, feel free to reach us anytime, Thank you.

    Regards,
    Nasir
  • Rating 5.0
    Customer service is the best. Everything explained fully to me. They washed and cleaned my car. Citygate Watford are the best.
    Response from Citygate SEAT Watford
    Thank you David for leaving us a great 5-star review, we're so happy to meet your expectations at Citygate SEAT Watford and deliver a great experience for you, we hope to see you again soon, Thank You.

    Best,
    Nasir
  • Rating 5.0
    Hugh was great , took care of me and kept me updated ,

    Although the person I first saw in their, don’t know his name, didn’t make me feel welcome at all, he definitely needs to work on his customer service
    Response from Citygate SEAT Watford
    Thank you Barry for taking the time to leave feedback for us at Citygate SEAT Watford, Glad you had a positive experience with Hugh, and we will definitely make sure we work on the feedback provided to ensure your next visit with us remains smooth.

    Regards,
    Nasir
  • Rating 5.0
    Great customer service and speedy job. Thank you.
    Response from Citygate SEAT Watford
    Thank you for your high star rating.

    We're thrilled to see that you enjoyed your visit at Citygate Watford.

    We are so happy to hear you had such a great experience.

    Kind regards,
    Adam
  • Rating 5.0
    Calm friendly place. Polite and friendly staff, very efficient. I am a mobility customer and found Nellie very friendly, keeping me updated on what was going on. I waited for my car to be serviced and afterwards they even washed and hoovered it for me.
    I am a person who suffers from anxiety and panic attacks. The calm atmosphere along with Nellie's friendly manner made this a very pleasant experience.
    Response from Citygate SEAT Watford
    Good Afternoon Jane,

    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon.

    Kind regards,
    Laura
  • Rating 5.0
    Marvellous on all counts.
    Response from Citygate SEAT Watford
    Hello David,

    Thank you for taking the time to leave us a review about your visit. Your feedback is appreciated and I am happy to hear that your experience was 5 star worthy!

    We look forward to welcoming you back to Citygate soon.

    Kind Regards,
    Tia
  • Rating 5.0
    Excellent
    Response from Citygate SEAT Watford
    Good Morning Mohamed,

    Thank you for your high star rating.

    Kind Regards,
    Tia
  • Rating 5.0
    The job was carried out with efficiency and professionalism. The inspection video is very useful.
    Response from Citygate SEAT Watford
    Good Morning Geoffrey - thank you for taking the time out of your day to leave us a wonderful 5-star rating! We are delighted you have had a positive experience with our service department here at SEAT Watford Citygate and if you need any assistance, please do not hesitate to get in touch. Best wishes, Holly.
  • Rating 5.0
    Great overall service from Jonathon and the mechanics who did the work on my car.
    Response from Citygate SEAT Watford
    Good Afternoon Nasser,

    Thank you for the great review! We really appreciate you taking the time to feedback. Your positive comments will be shared with the service department and the managers. We look forward to welcoming you back to the business again soon.

    Kind regards.
    Laura
  • Rating 5.0
    Very well received
    Response from Citygate SEAT Watford
    Good Morning Carly,

    Thank you for your 5- star rating! I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at Citygate Watford SEAT all to see.

    Warm wishes,
    Laura
  • Rating 5.0
    Great service
    Response from Citygate SEAT Watford
    Good Afternoon Carly,

    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon.

    Kind regards.
    Laura
  • Rating 5.0
    Great customer service. Really helpful and polite.

    Mr L. Martin
    Response from Citygate SEAT Watford
    Thank you for the great review and the feedback for our team here at SEAT Watford - we really appreciate it Mr Martin. We look forward to welcoming you back to the business again soon. Kind regards, Holly.
  • Rating 4.0
    Good service
    Response from Citygate SEAT Watford
    Good Morning Caroline,

    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.

    Many thanks,
    Laura
  • Rating 5.0
    All round great customer service. They make you feel welcome.
    Response from Citygate SEAT Watford
    Thank you for the five-star rating David. I am delighted you enjoyed your experience with Citygate SEAT Watford and we are pleased you were happy with the service provided from our staff. If there is anything we can do for you, please do not hesitate to give us a call.

    Best wishes,
    Holly.

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