Motability Scheme at TrustFord Dagenham

4.8
Rating 4.8
(369 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to TrustFord Dagenham

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Dagenham on 02034793604 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Ford House
Ripple Road
Barking IG11 9PG
GB
Phone Number
Call TrustFord Dagenham on 020 3479 3604
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Keith Mottram
  • Paul Robinson
  • Muhammad Musa
  • Mohammed Azim Akhtar
  • Shahzeb Khan
  • Matthew Goldsmith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Danny Excell
  • Jon Derbyshire
  • Sam Wilsher
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at TrustFord Dagenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Dagenham

  • Rating 5.0
    Keith was helpful as always.
    Response from TrustFord Dagenham
    Thank you so much for your kind words! We are so happy to hear that Keith was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Couldn't be any happier he was so helpful
    Response from TrustFord Dagenham
    Hi David, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Dagenham, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    It was really easy and straightforward. Mo was amazing! He explained everything showed me all the options available and explained all the differences and gave great advice as to what would best suit my needs!
    Response from TrustFord Dagenham
    Hello Jennifer and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Absolutely wonderful. I had an amazing experience. Thank you so much.
    Response from TrustFord Dagenham
    Hello Olatunbosun, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Kept updating all the time and made sure I was ok
    Response from TrustFord Dagenham
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Fabulous
    Response from TrustFord Dagenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Really pleasant and knowledgeable sales person. Explained everything and was extremely helpful
    Response from TrustFord Dagenham
    Hello Chloe, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Very helpful
    Response from TrustFord Dagenham
    Thank you for your high star rating.
  • Rating 5.0
    Very friendly staff and fast process, very welcoming.
    Response from TrustFord Dagenham
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Very friendly and informative. Very good service, 🙏 Thanks
    Response from TrustFord Dagenham
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Very good gillian s
    Response from TrustFord Dagenham
    Thank you for your high star rating.
  • Rating 3.0
    All ok but would have been nice to have the vehicle cleaned at the end which in the past ALL the dealerships have done
    Response from TrustFord Dagenham
    Hello Abdullah H.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    The service delivered by Keith Mottram is outstanding and has meant that I continue to return to this dealership after over 20 years.
    Response from TrustFord Dagenham
    We're thrilled to see that you enjoyed your visit at TrustFord Dagenham
  • Rating 5.0
    It was brilliant as always.
    Response from TrustFord Dagenham
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Good customer service
    Response from TrustFord Dagenham
    Thank you for your high star rating.
  • Rating 5.0
    Very helpful and friendly staff
    Response from TrustFord Dagenham
    Thank you for taking the time to leave us this great 5 star review Daniel Kind regards,
  • Rating 5.0
    Paul Robinson was very helpful.
    Response from TrustFord Dagenham
    Thank you for the great review and the feedback on Paul, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Muhammad musa was very helpful and friendly we didn’t come with the intention of taking the focus but he’d sold it to us and we’re very happy with it.
    Response from TrustFord Dagenham
    Hi Lili, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Muhammad receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 4.0
    Ellie was excellent though there she a delay she did well. Happy with the experience
    Response from TrustFord Dagenham
    Thank you so much for your kind words! We are so happy to hear that Ellie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    .
    Response from TrustFord Dagenham
    We're thrilled to see that you enjoyed your visit at TrustFord Dagenham

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