Motability Scheme at TrustFord Dagenham

4.8
Rating 4.8
(39 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
award trophy

Welcome to TrustFord Dagenham

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Dagenham on 02089113333 to make an appointment with our Motability Scheme specialist.

award trophy

Motability Quarter 4 2021 Dealer Award Winner

Contact information

Address
Ford House
Ripple Road
Barking IG11 9PG
GB
Phone Number
Call TrustFord Dagenham on 020 8911 3333
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Keith Mottram
  • Vik Dattani
  • Paul Robinson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday10:00 - 16:00

Motability service specialists:

  • Tony Jones
  • Danny Excell
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at TrustFord Dagenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Dagenham

  • Rating 5.0
    Paul Robinson was amazing. Very friendly, we arrived a little early and he was more than happy to see us. Explained everything clearly and handover was seamless.
  • Rating 5.0
    Polite and professional.
    Response from TrustFord Dagenham
    Hi Barry, Thank you for your high star rating. Many thanks Janet
  • Rating 5.0
    Excellent service
    Response from TrustFord Dagenham
    Hi Liam, Thank you for your high star rating. Many thanks Janet
  • Rating 5.0
    Good customer service
    Response from TrustFord Dagenham
    Hi David, Thank you for your high star rating. Many thanks Janet
  • Rating 5.0
    Very good quality. professional people
    Response from TrustFord Dagenham
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Always kept me updated with the progress of my vehicle
    Response from TrustFord Dagenham
    Hello Jason M.. Thank you for taking the time to leave us a review about your visit. Kind Regards Janet
  • Rating 5.0
    Excellent service
    Response from TrustFord Dagenham
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. Thank you Janet
  • Rating 5.0
    Pleased with service quick efficient very helpful staff.
    Response from TrustFord Dagenham
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 1.0
    Not good
    Response from TrustFord Dagenham
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership Janet
  • Rating 5.0
    Was great customer service..10 out 10
    Response from TrustFord Dagenham
    Hi Jason, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with TrustFord, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Vick was very please with him and very helpful.
    Response from TrustFord Dagenham
    Hello Sandra J.. Thank you for taking the time to leave us a review about your visit. Janet
  • Rating 5.0
    Great service and very helpful team.
    Response from TrustFord Dagenham
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Great service
    Response from TrustFord Dagenham
    Hello Michele J.. Thank you for taking the time to leave us a review about your visit. Janet
  • Rating 5.0
    Great service very helpful
    Response from TrustFord Dagenham
    Hi Michael, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with TrustFord, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    P Furnell really good service
    Response from TrustFord Dagenham
    Hello Patricia F.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    So helpful
    Response from TrustFord Dagenham
    Hello Elaine D.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Excellent service as usual - this is why my last 5 cars have been Ford
    Response from TrustFord Dagenham
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Great thanks
    Collection and drop off took all the grief out of sorting lifts. The video look round was informative too Carol Hillis
    Response from TrustFord Dagenham
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
  • Rating 5.0
    Great customer service
    Response from TrustFord Dagenham
    Hello David F.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Good experience
    Response from TrustFord Dagenham
    Thank you for your high star rating Asia.
Displaying reviews 1 - 3 out of the 20 most recent
FirstLast
First
Last

Similar Motability Scheme dealers