Motability Scheme at TrustFord Dagenham
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Dagenham
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Dagenham on 02034793608 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Ford House
Ripple Road
Barking IG11 9PG
GB
Phone Number
Call TrustFord Dagenham on 020 3479 3608
020 3479 3608
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Keith Mottram
- Paul Robinson
- Muhammad Musa
- Mohammed Azim Akhtar
- Shahzeb Khan
- Matthew Goldsmith
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Danny Excell
- Sam Wilsher
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at TrustFord Dagenham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Dagenham
- Rating 5.0Apr 14, 2025Calm and nice. Really friendly staff
- Rating 5.0Apr 9, 2025Exceptional service, can’t fault at all; would recommend.Response from TrustFord DagenhamApr 10, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 1.0Apr 8, 2025I was supposed to get my car the same day at 5pm but was not ready and nobody informed me until I call them and they said were waiting for spare parts and should take about 30 min to replace I.e brake pads when they get the pads that should have been the next day which was Friday. Still upto evening no communication and when I call was told is smoking too much and don't know the cause have to be checked no idea how long. I call again on Saturday afternoon to check and was told workshop is closed I have to check on Monday and today is Tuesday still was told the car is waiting to go to the workshop
And by the way when you call you get reception and when you are transferred to services nobody answer and the phon get disconnected twice it happened the third time someone answered without going to reception and that is what I was told is waiting to go to workshop to ask Motability for hire car which can take upto three daysResponse from TrustFord DagenhamApr 9, 2025Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We have passed your details onto the management team at the dealership to review. - Rating 5.0Apr 8, 2025Very professional , on time , quick and efficientResponse from TrustFord DagenhamApr 9, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 1, 2025Very helpfulResponse from TrustFord DagenhamApr 2, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 24, 2025Great service. Car collected, service done and video received. Car returned cleaned.Response from TrustFord DagenhamMar 24, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Mar 14, 2025Friendly, interactions. Happy with overall service.Response from TrustFord DagenhamMar 14, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 12, 2025Friendly staff, and car was ready very quickly.Response from TrustFord DagenhamMar 12, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 5, 2025Mathew goldmith is the best
Very helpful
Thank youResponse from TrustFord DagenhamMar 6, 2025Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Mar 4, 2025Shaz was AMAZING! he helped me with everything and didn’t need to stress about anything.Response from TrustFord DagenhamMar 4, 2025Hi Kayden, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Shaz receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 5.0Mar 3, 2025Matthew Goldsmith at Dagenham Ford was amazing. Made the process quick and easy. He was very informative about the vehicle when we picked it up.Response from TrustFord DagenhamMar 4, 2025Hi Jamie, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Matthew receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 4.0Mar 3, 2025Very goodResponse from TrustFord DagenhamMar 4, 2025Thank you for your high star rating.
- Rating 4.0Mar 3, 2025It was very goodResponse from TrustFord DagenhamMar 4, 2025Hello Mohammad. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Mar 3, 2025Great experience.Response from TrustFord DagenhamMar 3, 2025Hello Simon. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Mar 3, 2025Thanks 😊Response from TrustFord DagenhamMar 3, 2025Thank you for your high star rating.
- Rating 5.0Feb 28, 2025Very reliable and quickResponse from TrustFord DagenhamFeb 28, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 11, 2025Excellent from start to finishResponse from TrustFord DagenhamFeb 11, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 10, 2025Keith was professional.
Fords as an organisation is poirot bt Keith at motability was great.Response from TrustFord DagenhamFeb 10, 2025Thank you so much for your kind words! We are so happy to hear that Keith was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Feb 3, 2025Excellent customer service they really took care of my car they even wash my car and hoovered , they service my car very good car runs very good excellentResponse from TrustFord DagenhamFeb 4, 2025Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Feb 3, 2025Was very pleased and understood everything I would definitely recommend them to other people 😊Response from TrustFord DagenhamFeb 3, 2025Thank you for choosing us for your Motability car, we are pleased that you received an excellent service. We look forward to seeing you again soon.
Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you found our staff calm and friendly during your visit. Providing excellent customer service is a top priority for us at TrustFord Dagenham, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Dagenham Team