Motability Scheme at TrustFord Dagenham

4.8
Rating 4.8
(343 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to TrustFord Dagenham

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Dagenham on 02034793604 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Ford House
Ripple Road
Barking IG11 9PG
GB
Phone Number
Call TrustFord Dagenham on 020 3479 3604
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Keith Mottram
  • Paul Robinson
  • Muhammad Musa
  • Mohammed Azim Akhtar
  • Shahzeb Khan
  • Matthew Goldsmith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Danny Excell
  • Jon Derbyshire
  • Sam Wilsher
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at TrustFord Dagenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Dagenham

  • Rating 5.0
    Very professional great service all round. Would recommend
    Response from TrustFord Dagenham
    Hello Sharon, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Azim provided a good service beginning to end.
    Response from TrustFord Dagenham
    Thank you so much for your kind words! We are so happy to hear that Azim, was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very friendly
    Response from TrustFord Dagenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great… everything went smoothly and my car arrived very quick. Matthew was very helpful and explained everything. Very happy 😊
    Response from TrustFord Dagenham
    Hi Louise, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Mathew receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Very polite and friendly service will recommend to family and friends.
    Response from TrustFord Dagenham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Shaz was very helpful polite and professional, he got the vehicle Quickly for me as l needed it urgently, l would recommend him to anyone..very good service.
    Response from TrustFord Dagenham
    Hi Henry, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Shaz receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet
  • Rating 5.0
    Fantastic customer service
    Response from TrustFord Dagenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    It was a good experience and staff were helpful.
    Response from TrustFord Dagenham
    We are so happy to hear you had such a good experience at TrustFord Dagenham
  • Rating 5.0
    Speedy and very good service
    Response from TrustFord Dagenham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Very polite and helpful
    Response from TrustFord Dagenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    Took a very long time, almost 4 hours and never had time to have my car cleaned
    Response from TrustFord Dagenham
    Thank you for taking your time to leave this review. I am sorry to hear that your experience was not as expected. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    The sale experience was delightful. I was kept well informed throughout the process and sales executive made me feel comfortable with the vehicle before handover.
    Response from TrustFord Dagenham
    Thank you so much for your kind words! We are so happy to hear that TrustFord Dagenham were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Keith Motram was fantastic he showed me how the car works and he took me around the carpark so I could get used to it. The handover was great
    Response from TrustFord Dagenham
    Hi Tina, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Keith receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Keith Motram was fantastic he went through all options and I pick my car up next week A*
    Response from TrustFord Dagenham
    Hi Tina, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Keith receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Excellent service made us feel very relaxed
    Response from TrustFord Dagenham
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Very helpful!! Also Mohammed Akhtar was very patient and helpful!
    Response from TrustFord Dagenham
    Thank you so much for your kind words! We are so happy to hear that Mohammed Akhtar, was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    It was a good experience
    Response from TrustFord Dagenham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Amazing as usual
    Response from TrustFord Dagenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great Shaz put my mind at rest and was very very patient with me when I asked questions more than once.
    I’m now driving a beautiful new puma.
    Response from TrustFord Dagenham
    Hi Sharon, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Shaz receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet
  • Rating 1.0
    Bad treats and no body valled
    Response from TrustFord Dagenham
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.

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