Motability Scheme at TrustFord Dagenham

4.8
Rating 4.8
(510 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Dagenham

Motability Scheme at TrustFord Dagenham

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Dagenham on 02034793608 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Ford House
Ripple Road
Barking IG11 9PG
GB
Get directions
Phone Number
Call TrustFord Dagenham on 020 3479 3608
020 3479 3608
020 3479 3608
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Keith Mottram
  • Paul Robinson
  • Muhammad Musa
  • Shahzeb Khan
  • Matthew Goldsmith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Danny Excell
  • Nick Briddon
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Dagenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Dagenham

  • Rating 5.0
    I was very happy with the staff they was very helpful and considerate
    Response from TrustFord Dagenham
    Dear Carol

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you were very happy with our staff and found them to be helpful and considerate. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations.

    If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Dagenham
  • Rating 5.0
    Very good experience thankyou
    Response from TrustFord Dagenham
    Hello Patricia,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a very good experience at TrustFord Dagenham. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    I had a good experience with the Motability Scheme at TrustFord Dagenham. Chris was really helpful and kept me updated over the phone. The oil service and diagnostic was done the same day, which was great. Thanks for the good service!
    Response from TrustFord Dagenham
    Hello Syed

    Thank you so much for taking the time to share your positive experience with the Motability Scheme at TrustFord Dagenham. We are thrilled to hear that Chris was able to assist you effectively and keep you informed throughout the process. It's great to know that the oil service and diagnostic were completed promptly to your satisfaction.

    Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    Janet
    TrustFord Dagenham Team
  • Rating 5.0
    I had a positive experience. Staff were very helpful and friendly. Showed me around the car explaining how everything worked clearly. Made sure I was happy before I left.
    Response from TrustFord Dagenham
    Hello Regan,

    Thank you so much for taking the time to share your experience with us at TrustFord Dagenham. We're thrilled to hear that you had a positive experience and that our staff were helpful and friendly. It's great to know that they took the time to show you around the car and explain everything clearly. Ensuring your satisfaction before you left is always our top priority.

    We truly appreciate your feedback and your perfect rating. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Very good services, Happy with the dealer Paul and all the staff was friendly and helpful.
    Response from TrustFord Dagenham
    Dear Tarlochan

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our services and that Paul, along with the rest of our team, made you feel welcome and supported. Your kind words are greatly appreciated and will be shared with the entire team. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Amazing
    Response from TrustFord Dagenham
    Hello Tariq

    Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at TrustFord Dagenham. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    So helpful.
    Lovely team at Dagenham fords.
    Response from TrustFord Dagenham
    Dear Wendy

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team at TrustFord Dagenham helpful and lovely. Your feedback is incredibly important to us, and it’s fantastic to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    The representative was professional in his approach. Listened to what I wanted, explained all procedures and timescales and financial payments.
    Response from TrustFord Dagenham
    Dear Jean

    Thank you so much for taking the time to share your positive experience with us at TrustFord Dagenham. We are thrilled to hear that our representative was able to assist you professionally and provide clear explanations regarding procedures, timescales, and financial payments. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    We strive to offer the best service possible to all our customers, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your wonderful review and for choosing the Motability Scheme with us.

    Best regards,

    Janet
    TrustFord Dagenham Team
  • Rating 5.0
    Always a great experience at fords barking ripple road very friendly lovely people a lovely friendly young lady called Jess booked us in she was great as are all at ripple road it’s just a fact best wishes always and thanks. Mark and Laraine smith.
    Response from TrustFord Dagenham
    Hello Mark

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you consistently have a great experience at TrustFord Dagenham on Ripple Road. Our team takes pride in providing friendly and welcoming service, and it’s wonderful to know that this has been your experience. Your feedback is incredibly valuable to us, and we look forward to continuing to meet your expectations in the future.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Very good service and very helpful
    Response from TrustFord Dagenham
    Hello Kirsty,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very good and helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Dagenham.

    Best regards,

    Janet
    TrustFord Dagenham Team
  • Rating 5.0
    I had a great experience with the Ford service department. From start to finish the staff were friendly, professional, and very helpful. Everything was clearly explained, the work was carried out efficiently, and the vehicle was ready when promised. It’s reassuring to deal with a team that’s knowledgeable and takes customer service seriously. I would definitely recommend this service department and will be returning in the future.
    Response from TrustFord Dagenham
    Dear Mary

    Thank you so much for taking the time to share your positive experience with our Ford service department. We are thrilled to hear that our team was able to provide you with friendly, professional, and helpful service from start to finish. It's wonderful to know that everything was clearly explained and that the work was completed efficiently, meeting your expectations.

    We take great pride in our knowledgeable team and their commitment to excellent customer service, so your feedback is truly appreciated. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

    Thank you once again for your kind words and for choosing TrustFord Dagenham.

    Best regards,

    Janet
    TrustFord Dagenham Team
  • Rating 5.0
    Very welcoming and very informed very very happy thank you Ford
    Response from TrustFord Dagenham
    Dear Osman

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience with us at TrustFord Dagenham. Our team strives to provide a welcoming and informative environment for all our customers, and it’s fantastic to know that we succeeded in making your visit a happy one.

    Your kind words and perfect rating mean a lot to us, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Very helpful helped me to understand the new technology with the car could have sold me another on the spot thank him for me
    Response from TrustFord Dagenham
    Dear Tony

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our team helpful and that they were able to assist you in understanding the new technology in your car. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your thanks to the team member who assisted you.

    At TrustFord Dagenham, we strive to provide exceptional service and support to all our customers, and it’s wonderful to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme at TrustFord Dagenham.

    Best regards,

    Janet
    TrustFord Dagenham Team
  • Rating 5.0
    I Was Very satisfied With the help and understanding the staff gave me
    Response from TrustFord Dagenham
    Dear Carol

    Thank you so much for taking the time to share your positive experience with us at TrustFord Dagenham. We are thrilled to hear that our staff was able to provide you with the help and understanding you needed. Your satisfaction is our top priority, and your kind words and perfect rating mean a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The TrustFord Dagenham Team
  • Rating 5.0
    It was on time and and would recommend 👌
    Response from TrustFord Dagenham
    Hello Craig

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that your experience with us was timely and that you would recommend our services. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at TrustFord Dagenham
  • Rating 5.0
    The man was very helpful
    Response from TrustFord Dagenham
    Dear Deborah

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our team member to be very helpful during your visit. At TrustFord Dagenham, we strive to provide excellent service and support to all our customers, and it’s wonderful to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with the team to continue inspiring them to deliver outstanding service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Dagenham.

    Best regards,


    TrustFord Dagenham
  • Rating 5.0
    Keith was excellent at explaining how it works. Very pleased
    Response from TrustFord Dagenham
    Hello Kevin,

    Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that Keith was able to provide you with an excellent explanation of how the Motability Scheme works. It's wonderful to know that you are very pleased with your experience. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Firstly we would like to thank Ford for their unwavering support in our purchases over the years. Our experience with our most recent purchase has been exceptional. Keith (Sales Representative) ensured from our entering into the sales room to the final signed agreement all our needs were cared for. Keith is not just an employee doing a job he embodies kindness and client care to the core. His pleasant mannerism throughout the whole purchasing process ensuring we understood, were free to ask questions and held space for any concerns or worries we had. It might be taken for granted how much the attunement and attention to a client’s response can make an anxious process bearable. Keith did this and did it well. We really appreciate Ford allowing its disability customers to access exceptional services and products that match their needs. Thank you so much for all your assistance. Have a happy New Year
    Response from TrustFord Dagenham
    Dear Elvira

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your exceptional experience with your recent purchase at TrustFord Dagenham. It is heartening to know that Keith provided you with the care and attention that made the process smooth and comfortable. We are proud to have team members like Keith who truly embody our commitment to customer care and satisfaction.

    Your kind words about our services and products, especially in catering to the needs of our disability customers, are greatly appreciated. We are delighted to have been able to support you over the years and look forward to continuing to do so in the future.

    Wishing you a happy New Year and many more positive experiences with us.

    Warm regards,

    The TrustFord Dagenham Team
  • Rating 5.0
    Very good
    Response from TrustFord Dagenham
    Hello Sarah

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at TrustFord Dagenham. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Paul has been amazing at helping us whenever we need it
    Response from TrustFord Dagenham
    Hello Ruji

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Paul has been amazing in assisting you whenever needed. Providing excellent service is our top priority, and it's wonderful to know that Paul has been able to meet your expectations. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The TrustFord Dagenham Team

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