Motability Scheme at TrustFord Dagenham

4.8
Rating 4.8
(498 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Dagenham

Motability Scheme at TrustFord Dagenham

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Dagenham on 02034793608 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Ford House
Ripple Road
Barking IG11 9PG
GB
Get directions
Phone Number
Call TrustFord Dagenham on 020 3479 3608
020 3479 3608
020 3479 3608
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Keith Mottram
  • Paul Robinson
  • Muhammad Musa
  • Shahzeb Khan
  • Matthew Goldsmith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Danny Excell
  • Nick Briddon
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Dagenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Dagenham

  • Rating 5.0
    Very helpful helped me to understand the new technology with the car could have sold me another on the spot thank him for me
  • Rating 5.0
    I Was Very satisfied With the help and understanding the staff gave me
    Response from TrustFord Dagenham
    Dear Carol

    Thank you so much for taking the time to share your positive experience with us at TrustFord Dagenham. We are thrilled to hear that our staff was able to provide you with the help and understanding you needed. Your satisfaction is our top priority, and your kind words and perfect rating mean a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The TrustFord Dagenham Team
  • Rating 5.0
    It was on time and and would recommend 👌
    Response from TrustFord Dagenham
    Hello Craig

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that your experience with us was timely and that you would recommend our services. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at TrustFord Dagenham
  • Rating 5.0
    The man was very helpful
    Response from TrustFord Dagenham
    Dear Deborah

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our team member to be very helpful during your visit. At TrustFord Dagenham, we strive to provide excellent service and support to all our customers, and it’s wonderful to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with the team to continue inspiring them to deliver outstanding service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Dagenham.

    Best regards,


    TrustFord Dagenham
  • Rating 5.0
    Keith was excellent at explaining how it works. Very pleased
    Response from TrustFord Dagenham
    Hello Kevin,

    Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that Keith was able to provide you with an excellent explanation of how the Motability Scheme works. It's wonderful to know that you are very pleased with your experience. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Firstly we would like to thank Ford for their unwavering support in our purchases over the years. Our experience with our most recent purchase has been exceptional. Keith (Sales Representative) ensured from our entering into the sales room to the final signed agreement all our needs were cared for. Keith is not just an employee doing a job he embodies kindness and client care to the core. His pleasant mannerism throughout the whole purchasing process ensuring we understood, were free to ask questions and held space for any concerns or worries we had. It might be taken for granted how much the attunement and attention to a client’s response can make an anxious process bearable. Keith did this and did it well. We really appreciate Ford allowing its disability customers to access exceptional services and products that match their needs. Thank you so much for all your assistance. Have a happy New Year
    Response from TrustFord Dagenham
    Dear Elvira

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your exceptional experience with your recent purchase at TrustFord Dagenham. It is heartening to know that Keith provided you with the care and attention that made the process smooth and comfortable. We are proud to have team members like Keith who truly embody our commitment to customer care and satisfaction.

    Your kind words about our services and products, especially in catering to the needs of our disability customers, are greatly appreciated. We are delighted to have been able to support you over the years and look forward to continuing to do so in the future.

    Wishing you a happy New Year and many more positive experiences with us.

    Warm regards,

    The TrustFord Dagenham Team
  • Rating 5.0
    Very good
    Response from TrustFord Dagenham
    Hello Sarah

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at TrustFord Dagenham. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Paul has been amazing at helping us whenever we need it
    Response from TrustFord Dagenham
    Hello Ruji

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Paul has been amazing in assisting you whenever needed. Providing excellent service is our top priority, and it's wonderful to know that Paul has been able to meet your expectations. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    First-class friendly service.
    Response from TrustFord Dagenham
    Hello Kenneth J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class friendly service during your visit to TrustFord Dagenham. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,


    TrustFord Dagenham Team
  • Rating 5.0
    Very helpful polite really knew the cars thankyou
    Response from TrustFord Dagenham
    Dear Tony

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful and polite, and that their knowledge of the cars met your expectations. Your feedback is incredibly valuable to us, and we are delighted to know that we could assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Dagenham.

    Best regards,
    The Motability Scheme Team at TrustFord Dagenham
  • Rating 5.0
    Paul Robinson was very helpful. Very kind to me. And helped me out so so much and I am so grateful and I would definitely use them again.
    Response from TrustFord Dagenham
    Dear Zarina

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Paul Robinson. It's great to know that he was able to assist you effectively and that you found his help to be kind and supportive. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service.

    We look forward to welcoming you back to TrustFord Dagenham in the future. If there's anything else we can do for you, please don't hesitate to reach out.

    Warm regards,

    Janet
    TrustFord Dagenham Team
  • Rating 5.0
    Very happy and helpful staff
    Response from TrustFord Dagenham
    Hello Donna,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be very happy and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Dagenham.

    Best regards,

    The Motability Scheme Team at TrustFord Dagenham
  • Rating 5.0
    Very helpful and lovely people to deal with
    Response from TrustFord Dagenham
    Hello Peter

    Thank you so much for your wonderful review! We are thrilled to hear that you found our team to be very helpful and lovely to deal with. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Dagenham
  • Rating 5.0
    Paul was very helpful and polite. He was very informative about the car.
    Response from TrustFord Dagenham
    Dear Tazim

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Paul was able to assist you effectively and that you found his service both helpful and polite. It's great to know that he provided you with all the information you needed about the car.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Dagenham.

    Best regards,

    Janet
    TrustFord Dagenham Team
  • Rating 5.0
    First class service from a young man called Matt he was thorough in showing me all about my new car. I was well looked after in the dealership. Had nice cup of coffee and was treated with respect. Thank you so much....
    Response from TrustFord Dagenham
    Dear Mary M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a first-class experience at TrustFord Dagenham and that Matt was able to assist you thoroughly with your new car. It's great to know you felt well looked after and enjoyed your visit, including the coffee!

    Your kind words and perfect rating mean a lot to us, and we are delighted that you felt respected and valued during your time at our dealership. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Thank you once again for your review. We look forward to serving you again in the future.

    Best regards,
    TrustFord Dagenham Team
  • Rating 5.0
    Very knowledgeable and professional. The car selected meets all my needs.
    Response from TrustFord Dagenham
    Dear Linda

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our team knowledgeable and professional, and that the car you selected meets all your needs. Your satisfaction is our top priority, and your kind words serve as a great motivation for us to continue providing excellent service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The TrustFord Dagenham Team
  • Rating 5.0
    Communication was excellent and I was kept up to date throughout.
    Response from TrustFord Dagenham
    Dear Tracy

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you were satisfied with the communication and that you felt well-informed throughout your experience with us. At TrustFord Dagenham, we strive to provide excellent service to all our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The TrustFord Dagenham Team
  • Rating 5.0
    Good kind friendly service thanks to kieth.
    Response from TrustFord Dagenham
    Hello Mudasar

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at TrustFord Dagenham. It's great to know that Keith provided you with the kind and friendly service we strive for. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Professional and polite
    Response from TrustFord Dagenham
    Dear Margaret

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service professional and polite. At TrustFord Dagenham, we strive to provide the best experience possible for all our customers, and your feedback is a testament to the hard work and dedication of our team.

    Your satisfaction is our top priority, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Dagenham.

    Best regards,

    Janet

    TrustFord Dagenham
  • Rating 5.0
    Excellent customer service for my vehicle. I had a top-notch customer service experience. Trust Ford !
    Response from TrustFord Dagenham
    Dear Maxine S.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent customer service experience at TrustFord Dagenham. Our team is dedicated to providing top-notch service, and it's always rewarding to know that our efforts are appreciated.

    Your kind words and perfect rating truly mean a lot to us. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The TrustFord Dagenham Team

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