Motability Scheme at TrustFord Dagenham

4.8
Rating 4.8
(456 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Dagenham

Motability Scheme at TrustFord Dagenham

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Dagenham on 02034793608 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Ford House
Ripple Road
Barking IG11 9PG
GB
Get directions
Phone Number
Call TrustFord Dagenham on 020 3479 3608
020 3479 3608
020 3479 3608
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Keith Mottram
  • Paul Robinson
  • Muhammad Musa
  • Shahzeb Khan
  • Matthew Goldsmith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Danny Excell
  • Nick Briddon
  • Sam Wilsher
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Dagenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Dagenham

  • Rating 5.0
    Was excellent love Keith Mottram at fords Ripple Rd - and did not have to pay anything upfront nor did I wait very long !! Very pleased
    Response from TrustFord Dagenham
    Dear Sheila M.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience with us at TrustFord Dagenham. It's fantastic to know that Keith Mottram and our team on Ripple Rd were able to meet your expectations and provide you with excellent service without any upfront costs or long waits.

    Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best possible service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your 5-star review. We look forward to serving you again in the future!

    Best regards,

    Janet
    TrustFord Dagenham Team
  • Rating 5.0
    Very good
    Response from TrustFord Dagenham
    Hello Manji P.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at TrustFord Dagenham. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    My experience was really good
    Response from TrustFord Dagenham
    Hello Bradley,

    Thank you so much for taking the time to share your experience with us at TrustFord Dagenham. We are thrilled to hear that you had a really good experience and that our team was able to meet your expectations. Your positive feedback and perfect rating mean a lot to us, as we strive to provide the best service possible to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Very polite and helpful with the procedure very happy
    Response from TrustFord Dagenham
    Dear Kevin J.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team polite and helpful throughout the procedure. Your satisfaction is our top priority, and it’s great to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Dagenham.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    The gentleman who handled my enquiry was very kind and patient as I haven't done the process before made it a simple process and would definitely recommend.
    Response from TrustFord Dagenham
    Hello Sarah L.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that the gentleman who assisted you made the process simple and was both kind and patient. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Excellent
    In every way
    Thank you Keith
    Response from TrustFord Dagenham
    Hello Libby,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an excellent experience with us at TrustFord Dagenham. Keith and the entire team are dedicated to providing the best service possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Very good team at trust Ford Dagenham
    Paul was extremely helpful in finding us the right model and trim required
    Quick service
    Response from TrustFord Dagenham
    Hello David,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our team at TrustFord Dagenham. It's wonderful to know that Paul was able to assist you in finding the perfect model and trim to suit your needs. We pride ourselves on providing quick and efficient service, and your feedback reassures us that we're on the right track.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Quick and efficient.
    Response from TrustFord Dagenham
    Dear Janice G.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service quick and efficient. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Dagenham.

    Best regards,
    The Motability Scheme Team at TrustFord Dagenham
  • Rating 5.0
    Great service ,really helpful , friendly
    Response from TrustFord Dagenham
    Hello David S.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team at TrustFord Dagenham to be helpful and friendly. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Very easy and good to navigate. Thank you
    Response from TrustFord Dagenham
    Hello Andrejus B.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service easy and good to navigate. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Dagenham.

    Best regards,
    The Motability Scheme Team at TrustFord Dagenham
  • Rating 5.0
    Super nice people look after you make you welcome 10 out of 10
    Response from TrustFord Dagenham
    Hello Peter B.,

    Thank you so much for your wonderful review! We're thrilled to hear that you felt welcomed and well taken care of by our team. Your kind words and perfect rating mean a lot to us, and we're delighted to know that we could provide you with a positive experience. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at TrustFord Dagenham!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Keith was very helpful in my application and told me everything step by step.and even arranged the collection of my vehicle for its mot before the return date .
    Response from TrustFord Dagenham
    Hello John H.,

    Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear that Keith was able to assist you effectively with your application and ensure everything went smoothly, including arranging the collection of your vehicle for its MOT. Providing excellent service is our top priority, and it's great to know that Keith met your expectations.

    Your kind words and perfect rating mean a lot to us, and we truly appreciate your support. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at TrustFord Dagenham
  • Rating 5.0
    Always a pleasure dealing with Ford Ripple Road and esp Mr Keith Mottram a totally fantastic gentleman
    Response from TrustFord Dagenham
    Dear Sheila M.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Ford Ripple Road. Mr. Keith Mottram will be delighted to know that his efforts made such a fantastic impression. Your kind words and perfect rating mean a lot to us, and we are grateful for your support. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Very happy with the whole experience from start to finish 10/10
    Response from TrustFord Dagenham
    Dear Eileen B.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience from start to finish and that you rated us 10/10. Your satisfaction is our top priority, and it’s incredibly rewarding to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Dagenham.

    Best regards,

    The TrustFord Dagenham Team
  • Rating 5.0
    Great!Good job done!Thank you!
    Response from TrustFord Dagenham
    Hello Adrija,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a great experience with the Motability Scheme at TrustFord Dagenham. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Fantastic job
    Response from TrustFord Dagenham
    Hello Dolly J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at TrustFord Dagenham. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Very helpful and explained every thing to me
    Response from TrustFord Dagenham
    Hello Sharon,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that everything was explained clearly to you. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 1.0
    Very disappointing....they damaged my rear left light and didnt even inform me. I raised complaint and waiting for their reply.
    Response from TrustFord Dagenham
    Dear Asim K.,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent visit. It is concerning to hear about the damage to your rear left light and the lack of communication regarding this issue.

    Please rest assured that we take such matters very seriously and are committed to resolving this for you. We appreciate your patience as we look into your complaint, and we will be in touch with you shortly to address your concerns and find a satisfactory resolution.

    Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our services.

    Kind regards,

    Janet
    TrustFord Dagenham Customer Service Team
  • Rating 5.0
    Excellent service,took his time didn't rush me
    Response from TrustFord Dagenham
    Dear Mandy C.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service and felt that you were not rushed during your visit. Our team at TrustFord Dagenham is dedicated to providing the best experience possible, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The TrustFord Dagenham Team
  • Rating 5.0
    Keith was absolutely amazing very fri6and so helpfull
    Response from TrustFord Dagenham
    Dear Tracy F.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Keith provided you with an amazing experience and was both friendly and helpful during your visit. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations.

    We strive to offer the best service possible, and your kind words motivate us to continue doing our best. If you have any more feedback or need further assistance, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    The Motability Scheme Team at TrustFord Dagenham

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