The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Dagenham
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Dagenham on 02034793604 to make an appointment with our Motability Scheme specialist.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Keith Mottram
- Paul Robinson
- Muhammad Musa
- Mohammed Azim Akhtar
- Shahzeb Khan
- Matthew Goldsmith
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:00 - 18:00 |
Tuesday | 07:00 - 18:00 |
Wednesday | 07:00 - 18:00 |
Thursday | 07:00 - 18:00 |
Friday | 07:00 - 18:00 |
Saturday | 08:00 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Danny Excell
- Sam Wilsher
Accessibility features at TrustFord Dagenham
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Dagenham
- Rating 5.0Dec 19, 2024Great experienceResponse from TrustFord DagenhamDec 19, 2024Hi Bailey, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Dagenham, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Dec 18, 2024All always a good service great customer care and to top it off great coffee !!!Response from TrustFord DagenhamDec 19, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Dec 17, 2024Paul was very professional very easy to talk about the car very happy with everythingResponse from TrustFord DagenhamDec 17, 2024Hi Susan, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Dagenham, we hope to see you again soon! Kind regards, Janet
- Rating 3.0Dec 12, 2024Did not phone to say car was ready. Did not mend puncture. Did not valet carResponse from TrustFord DagenhamDec 13, 2024Thank you for taking your time to leave this review. I am sorry to hear that your experience was not as expected. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
- Rating 5.0Dec 9, 2024Very professional, everything explained and shown round car.Response from TrustFord DagenhamDec 9, 2024Hi Chloe, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Dagenham, we hope to see you again soon! Kind regards, Janet
- Rating 1.0Dec 3, 2024Is very poor really . 7 hours changing Oil .
Customer service is an friendly, I'm never go Back Ford Trustford DAGENHAM.Response from TrustFord DagenhamDec 5, 2024Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. - Rating 5.0Dec 2, 2024Very goodResponse from TrustFord DagenhamDec 2, 2024Thank you for your high star rating.
- Rating 5.0Nov 6, 2024Very easy to deal with and easierly explainedResponse from TrustFord DagenhamNov 7, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Oct 30, 2024Keith was helpful as always.Response from TrustFord DagenhamOct 31, 2024Thank you so much for your kind words! We are so happy to hear that Keith was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Oct 29, 2024Couldn't be any happier he was so helpfulResponse from TrustFord DagenhamOct 29, 2024Hi David, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Dagenham, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Oct 27, 2024It was really easy and straightforward. Mo was amazing! He explained everything showed me all the options available and explained all the differences and gave great advice as to what would best suit my needs!Response from TrustFord DagenhamOct 28, 2024Hello Jennifer and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Oct 16, 2024Absolutely wonderful. I had an amazing experience. Thank you so much.Response from TrustFord DagenhamOct 16, 2024Hello Olatunbosun, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Oct 15, 2024Kept updating all the time and made sure I was okResponse from TrustFord DagenhamOct 16, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Oct 3, 2024FabulousResponse from TrustFord DagenhamOct 3, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 3, 2024Really pleasant and knowledgeable sales person. Explained everything and was extremely helpfulResponse from TrustFord DagenhamOct 3, 2024Hello Chloe, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Oct 2, 2024Very helpfulResponse from TrustFord DagenhamOct 3, 2024Thank you for your high star rating.
- Rating 5.0Sep 30, 2024Very friendly staff and fast process, very welcoming.Response from TrustFord DagenhamOct 1, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Sep 27, 2024Very friendly and informative. Very good service, 🙏 ThanksResponse from TrustFord DagenhamSep 27, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Sep 25, 2024Very good gillian sResponse from TrustFord DagenhamSep 26, 2024Thank you for your high star rating.
- Rating 3.0Sep 23, 2024All ok but would have been nice to have the vehicle cleaned at the end which in the past ALL the dealerships have doneResponse from TrustFord DagenhamSep 23, 2024Hello Abdullah H.. Thank you for taking the time to leave us a review about your visit.