Motability Scheme at TrustFord Dagenham
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Dagenham
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Dagenham on 02034793604 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Ford House
Ripple Road
Barking IG11 9PG
GB
Phone Number
Call TrustFord Dagenham on 020 3479 3604
020 3479 3604
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Keith Mottram
- Paul Robinson
- Muhammad Musa
- Mohammed Azim Akhtar
- Shahzeb Khan
- Matthew Goldsmith
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Danny Excell
- Sam Wilsher
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at TrustFord Dagenham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Dagenham
- Rating 5.0Feb 11, 2025Excellent from start to finishResponse from TrustFord DagenhamFeb 11, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 10, 2025Keith was professional.
Fords as an organisation is poirot bt Keith at motability was great.Response from TrustFord DagenhamFeb 10, 2025Thank you so much for your kind words! We are so happy to hear that Keith was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Feb 3, 2025Excellent customer service they really took care of my car they even wash my car and hoovered , they service my car very good car runs very good excellentResponse from TrustFord DagenhamFeb 4, 2025Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Feb 3, 2025Was very pleased and understood everything I would definitely recommend them to other people 😊Response from TrustFord DagenhamFeb 3, 2025Thank you for choosing us for your Motability car, we are pleased that you received an excellent service. We look forward to seeing you again soon.
- Rating 5.0Jan 30, 2025Great service, quick and easy…Appreciate all the help from the staff especially Muhammad Miss👍Response from TrustFord DagenhamJan 30, 2025Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Muhammad receives the recognition they deserve and forward this to the management for you. Thank you Janet
- Rating 5.0Jan 24, 2025Really friendly and helpfulResponse from TrustFord DagenhamJan 24, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Jan 23, 2025Keith was very chilled and took his time to make sure that I fully understood every aspect of the motability vehicle process and also the responsibilities I have to keep to which is not something that was explained when I originally got my motor vehicle first with Nissan, Keith explained all the parts and also the process as well as the production time, Also Keith explained every aspect of the vehicle that I was actually going to be getting with the vehicle that I have placed . He explained everything in a way where I would understand and took it personal, which is a good thing to do when explaining things not just selling and forgetting like I was with the previous placeResponse from TrustFord DagenhamJan 23, 2025Hi Riaz, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Keith receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
- Rating 5.0Jan 23, 2025Great service quick and a good dealResponse from TrustFord DagenhamJan 23, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 20, 2025Keith was very helpful and explained everything to meResponse from TrustFord DagenhamJan 21, 2025Thank you so much for your kind words! We are so happy to hear that Keith was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jan 20, 2025Very helpful staffResponse from TrustFord DagenhamJan 20, 2025Hello Dawn N.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Jan 20, 2025Very helpful staffResponse from TrustFord DagenhamJan 20, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 15, 2025Very good serviceResponse from TrustFord DagenhamJan 20, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 13, 2025Very good and a friendly service all roundResponse from TrustFord DagenhamJan 13, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 25, 2024Quick service, politeResponse from TrustFord DagenhamDec 27, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Dec 19, 2024Great experienceResponse from TrustFord DagenhamDec 19, 2024Hi Bailey, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Dagenham, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Dec 18, 2024All always a good service great customer care and to top it off great coffee !!!Response from TrustFord DagenhamDec 19, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Dec 17, 2024Paul was very professional very easy to talk about the car very happy with everythingResponse from TrustFord DagenhamDec 17, 2024Hi Susan, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Dagenham, we hope to see you again soon! Kind regards, Janet
- Rating 3.0Dec 12, 2024Did not phone to say car was ready. Did not mend puncture. Did not valet carResponse from TrustFord DagenhamDec 13, 2024Thank you for taking your time to leave this review. I am sorry to hear that your experience was not as expected. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
- Rating 5.0Dec 9, 2024Very professional, everything explained and shown round car.Response from TrustFord DagenhamDec 9, 2024Hi Chloe, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Dagenham, we hope to see you again soon! Kind regards, Janet
- Rating 1.0Dec 3, 2024Is very poor really . 7 hours changing Oil .
Customer service is an friendly, I'm never go Back Ford Trustford DAGENHAM.Response from TrustFord DagenhamDec 5, 2024Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.