Motability Scheme at TrustFord Dagenham
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Dagenham
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Dagenham on 02089113333 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Ford House
Ripple Road
Barking IG11 9PG
GB
Phone Number
Call TrustFord Dagenham on 020 8911 3333
020 8911 3333
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Keith Mottram
- Paul Robinson
- Muhammad Musa
- Mohammed Azim Akhtar
- Shahzeb Khan
- Matthew Goldsmith
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 10:00 - 16:00Toggle Hours
Service centre details
07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 10:00 - 16:00 |
Motability service specialists:
- Danny Excell
- Jon Derbyshire
- Sam Wilsher
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at TrustFord Dagenham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Dagenham
- Rating 5.0Apr 19, 2024Exceptional service, very happy; things have definitely improved from previous experiences.Response from TrustFord DagenhamApr 19, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Apr 18, 2024Excellent service. Great staffResponse from TrustFord DagenhamApr 18, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 16, 2024GoodResponse from TrustFord DagenhamApr 16, 2024Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
- Rating 5.0Mar 28, 2024The guy I see mo was very helpful answered all my questions and went out of his way to get me what I wanted. Truely greatful. What a guy 👊Response from TrustFord DagenhamMar 28, 2024Thank you so much for your kind words! We are so happy to hear that Mo was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 27, 2024Very good communication skillsResponse from TrustFord DagenhamMar 28, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Mar 25, 2024Quick, efficient and knowledgeableResponse from TrustFord DagenhamMar 26, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 23, 2024Good customer serviceResponse from TrustFord DagenhamMar 25, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 23, 2024Excellent service welcome smile and nice coffeeResponse from TrustFord DagenhamMar 25, 2024Hi Peter, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Dagenham, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Mar 22, 2024Pleasant and seamless experienceResponse from TrustFord DagenhamMar 22, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 13, 2024Very good service.Response from TrustFord DagenhamMar 13, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 12, 2024This was so easy to do thank you motability and also a big thanks to fords and Keith was brilliant from fords Dagenham.Response from TrustFord DagenhamMar 13, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Mar 12, 2024Absolutely brilliant from start to finish, such a smooth processResponse from TrustFord DagenhamMar 13, 2024Hi Vinny, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Dagenham, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Mar 4, 2024Mo was great.Good advice and answered any question I had,a top serviceResponse from TrustFord DagenhamMar 5, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Mar 4, 2024Excellent communication with ford David was really helpful and very well informed me on the best car for meResponse from TrustFord DagenhamMar 5, 2024Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 2.0Mar 4, 2024Appointment was booked for 10.30am, but the day before I was called to request if I could attend earlier, if possible. I arrived around 9am, but was then told my appointment was not until 10.30am. I was not best pleased - why was I asked to come in earlier!?! I was told that the work to my car would have to be approved by Motability - what is the point of booking in advance if this crucial element is left until arriving for the appointment!?! The whole appointment to have the car’s first service was supposed to be 2 hours - it took over 3 hours. Not happy with Trust Ford Dagenham and their inept approach to dealing with customers, especially Motabilty customers.Response from TrustFord DagenhamMar 4, 2024Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
- Rating 4.0Feb 26, 2024Good service quick and easyResponse from TrustFord DagenhamFeb 27, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 26, 2024What you expect from a Ford dealership. JR.Response from TrustFord DagenhamFeb 26, 2024Hello John, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Feb 26, 2024Great service.Response from TrustFord DagenhamFeb 26, 2024Hello Inayat H.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Feb 20, 2024Extremely helpfulResponse from TrustFord DagenhamFeb 20, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 8, 2024So far the pick up and drop off of the car for the service was very helpful and same day.Response from TrustFord DagenhamFeb 9, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet