Motability Scheme at TrustFord Dagenham

4.8
Rating 4.8
(478 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to TrustFord Dagenham

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Dagenham on 02034793608 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Ford House
Ripple Road
Barking IG11 9PG
GB
Phone Number
Call TrustFord Dagenham on 020 3479 3608
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Keith Mottram
  • Paul Robinson
  • Muhammad Musa
  • Shahzeb Khan
  • Matthew Goldsmith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Danny Excell
  • Nick Briddon
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Dagenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Dagenham

  • Rating 5.0
    Excellent customer service for my vehicle. I had a top-notch customer service experience. Trust Ford !
  • Rating 5.0
    Great Service from Keith , he was very helpful , polite and knowledgeable
    Response from TrustFord Dagenham
    Hello David

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with Keith at TrustFord Dagenham. It's wonderful to know that he was helpful, polite, and knowledgeable during your visit. Your feedback is greatly appreciated and will be shared with Keith and the team. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at TrustFord Dagenham
  • Rating 5.0
    Good friendly service and advise to suit my needs.
    Response from TrustFord Dagenham
    Dear Mudasar

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received good, friendly service and advice tailored to your needs. At TrustFord Dagenham, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The TrustFord Dagenham Team
  • Rating 5.0
    Great help and has sorted my first car.
    Response from TrustFord Dagenham
    Hello Steven G.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us and that we could assist you in sorting out your first car. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    The dealership was very professional .and the staff kept me informed regarding the car.
    Response from TrustFord Dagenham
    Dear John H.,

    Thank you so much for taking the time to share your positive experience with us at TrustFord Dagenham. We are thrilled to hear that you found our dealership professional and that our staff kept you well-informed throughout the process. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    We are committed to providing excellent service and ensuring our customers have a seamless experience. If there’s anything else we can assist you with or if you have any further feedback, please don’t hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at TrustFord Dagenham.

    Best regards,

    Janet
    TrustFord Dagenham
  • Rating 5.0
    Paul Robinson has consistently made everything easy and simple for us. I couldn’t ask for aa better person to help sort out the arrangements needed to get my mum the car she needs
    Response from TrustFord Dagenham
    Dear Ruji B.,

    Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Paul Robinson has been able to make the process easy and straightforward for you and your mum. It’s wonderful to know that he has been such a great help in arranging the car she needs. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Paul. If there is anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Very calm & caring towards people like me
    Response from TrustFord Dagenham
    Dear Lorraine C.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service calm and caring. At TrustFord Dagenham, we strive to provide the best possible experience for all our customers, and your feedback is truly appreciated. It’s great to know that we were able to meet your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Very good service by keith he was very helpful and explained everything to me
    Response from TrustFord Dagenham
    Hello Donna,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Keith provided you with excellent service and was able to explain everything clearly. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at TrustFord Dagenham. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at TrustFord Dagenham
  • Rating 4.0
    Very happy
    Response from TrustFord Dagenham
    Hello Ella,

    Thank you for taking the time to leave us a review. We're delighted to hear that you are very happy with your experience at TrustFord Dagenham. Your feedback is incredibly valuable to us as we strive to provide the best service possible. If there's anything specific you think we could improve to make your experience even better, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Excellent experience. Very efficient and helpful. Salesman was called Shaz Khan. Very happy with service thank you.
    Response from TrustFord Dagenham
    Dear Olivia,

    Thank you so much for taking the time to share your experience with us at TrustFord Dagenham. We are thrilled to hear that you had an excellent experience and found our service efficient and helpful. Shaz Khan will be delighted to know that his efforts made a positive impact on your visit.

    Your feedback is incredibly valuable to us, and we are grateful for your kind words and the perfect rating. We look forward to welcoming you back in the future and continuing to provide you with the best service possible.

    Best regards,

    The TrustFord Dagenham Team
  • Rating 5.0
    Paul Robinson made the transfer very easy
    Excellent guy who is good at his job

    Took time to show me the finer details
    Of the car before driving away ….

    Trust Ford dagenham 5*****
    Response from TrustFord Dagenham
    Hello David W.,

    Thank you so much for taking the time to share your positive experience with us at TrustFord Dagenham. We're thrilled to hear that Paul Robinson was able to make the transfer process easy and enjoyable for you. It's great to know that he took the time to show you the finer details of your new car before you drove away.

    Your feedback is incredibly valuable to us, and we're delighted to have earned your 5-star rating. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,

    The TrustFord Dagenham Team
  • Rating 5.0
    A very good experience
    Response from TrustFord Dagenham
    Hello Paul,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at TrustFord Dagenham. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Great experience with TrustFord Motability Scheme dealer.
    Response from TrustFord Dagenham
    Hello Yakeem,

    Thank you so much for taking the time to share your positive experience with us at TrustFord Dagenham. We are thrilled to hear that you had a great experience with our Motability Scheme. Our team is dedicated to providing excellent service, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    He was very friendly and polite and kept me up to date with everything I’m very happy with my new car
    Response from TrustFord Dagenham
    Hello Tina M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience and that you are very happy with your new car. It's great to know that our team member was friendly, polite, and kept you informed throughout the process. Your satisfaction is our top priority, and your kind words mean a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Staff very helpful and polite pleased with the free car wash too
    Response from TrustFord Dagenham
    Dear James B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff helpful and polite. It's great to know that you were pleased with the complimentary car wash as well. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Was a great man explained everything made it easy to talk to very happy
    Response from TrustFord Dagenham
    Hello Kevin J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at TrustFord Dagenham. It's great to know that everything was explained clearly and that you felt comfortable during your visit. Your satisfaction is our top priority, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Very satisfactory
    Response from TrustFord Dagenham
    Hello Mohammed I.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found your experience with the Motability Scheme at TrustFord Dagenham to be very satisfactory. Your 5-star rating is greatly appreciated and serves as a wonderful encouragement to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    TrustFord Dagenham Team
  • Rating 5.0
    Very good service
    Response from TrustFord Dagenham
    Hello Fadil D.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a very good experience with our service at TrustFord Dagenham. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Was very friendly and helpful and everything clearly.
    Response from TrustFord Dagenham
    Dear Tazim B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service friendly and helpful. Our team at TrustFord Dagenham is dedicated to ensuring that everything is communicated clearly and that our customers have a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Dagenham Team
  • Rating 5.0
    Stevie was exceptional in ensuring that I was taken care of and kept me up to date with the process whilst I waited. I appreciate her hospitality and care. Thanks Trust Ford.
    Response from TrustFord Dagenham
    Dear Elvira W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Stevie provided you with exceptional service and kept you well-informed throughout the process. Your kind words about her hospitality and care truly mean a lot to us. We strive to offer the best experience possible, and it's rewarding to know we met your expectations.

    Thank you once again for choosing TrustFord Dagenham. We look forward to serving you again in the future.

    Best regards,

    Janet
    TrustFord Dagenham Team

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