Motability Scheme at TrustFord Dagenham

4.8
Rating 4.8
(302 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00

Welcome to TrustFord Dagenham

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Dagenham on 02089113333 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Ford House
Ripple Road
Barking IG11 9PG
GB
Phone Number
Call TrustFord Dagenham on 020 8911 3333
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Keith Mottram
  • Paul Robinson
  • Muhammad Musa
  • Mohammed Azim Akhtar
  • Shahzeb Khan
  • Matthew Goldsmith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday10:00 - 16:00

Motability service specialists:

  • Danny Excell
  • Jon Derbyshire
  • Sam Wilsher
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at TrustFord Dagenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Dagenham

  • Rating 5.0
    Extremely helpful
    Response from TrustFord Dagenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    So far the pick up and drop off of the car for the service was very helpful and same day.
    Response from TrustFord Dagenham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    I felt very welcomed. The staff were friendly, efficient & professional throughout my stay
    Response from TrustFord Dagenham
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Janet
  • Rating 5.0
    Very helpful
    Response from TrustFord Dagenham
    Thank you for your high star rating.
  • Rating 5.0
    Very friendly staff
    Response from TrustFord Dagenham
    Thank you for your high star rating.
  • Rating 5.0
    Excellent
    Response from TrustFord Dagenham
    Thank you for your high star rating.
  • Rating 5.0
    My experience with the Motability Scheme at TrustFord Dagenham was excellent. Keith's assistance and expertise were invaluable, making it the second time we've chosen a car with his help.
    Response from TrustFord Dagenham
    Hi Syed, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Keith receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Very helpful and friendly.
    Response from TrustFord Dagenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    A positive experience all round.
    Welcoming staff and environment.
    Any questions were answered.
    Nice friendly patient atmosphere.
    Response from TrustFord Dagenham
    Thank you so much for your kind words! We are so happy to hear that TrustFord Dagenham were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Shaz was very professional and explained the whole process of getting a mobility car. I highly recommend visiting TrustFord.
    Response from TrustFord Dagenham
    Thank you for the great review and the feedback on Shaz, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    They went above and beyond to get me a car asap, great customer service shown by Nathaniel and Mo. Very happy with the service.
    Response from TrustFord Dagenham
    Hi Katherine, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Nathaniel and Mo receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet
  • Rating 5.0
    Great experience as usual. Welcoming and friendly and goes above and beyond for you
    Response from TrustFord Dagenham
    Thank you so much for your kind words! We are so happy to hear that TrustFord Dagenham were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent
    Response from TrustFord Dagenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very quick and easy to choose my new car
    Response from TrustFord Dagenham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Great fast experience very professional and free coffee !!!
    Response from TrustFord Dagenham
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Would recommend.
    Response from TrustFord Dagenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Good experience professional fast and informative
    Well done Matthew.
    Response from TrustFord Dagenham
    Hi Susan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Matthew receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Excellent service from staff
    Very friendly and helpful
    Thank you
    Response from TrustFord Dagenham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Good experience. Looked after very well by Ellie.
    Response from TrustFord Dagenham
    Thank you so much for your kind words! We are so happy to hear that Ellie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very good and satisfactory
    Response from TrustFord Dagenham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet

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