Motability Scheme at Norton Way Kia Brentford
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
963 Great West Road
Brentford TW8 9FX
GB
Phone Number
Call Norton Way Kia Brentford on 020 3841 0268
020 3841 0268
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Sat Phull
- Simon James Munroe Anderson
- Harsh Patwa
- Rey Janjua
- Ven Condegama
- Mujahid Ahmed
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Matthew Adnitt
- Mark Dooler
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Norton Way Kia Brentford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Norton Way Kia Brentford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Norton Way Kia Brentford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Norton Way Kia Brentford on 02038410268 to make an appointment with our Motability specialist.
Reviews at Norton Way Kia Brentford
- Rating 5.0Oct 29, 2025Very easy and straightforward - and efficient.
- Rating 5.0Oct 28, 2025I recently had an appointment with Paul Smith, and it was an excellent experience. He was patient, understanding, and never made me feel pressured. Instead of rushing the process or focusing on a quick sale, he took the time to help me choose the vehicle that best suited my needs. Paul also offered me a test drive and accompanied me throughout, making the entire experience comfortable and informative. Thank you, Paul, for your professionalism and outstanding customer service.
- Rating 5.0Oct 28, 2025ExcellentResponse from Norton Way Kia BrentfordOct 29, 2025Good afternoon Samuel A. thank you for the 5-stars! All the best - GWR Kia
- Rating 5.0Oct 27, 2025Ven was excellent, he kept me in the loop at all times and made me feel at ease.Response from Norton Way Kia BrentfordOct 28, 2025Good morning Amy R. thank you for the 5-stars! We are pleased to hear that you had an excellent experience. We will pass on your compliments to Ven. All the best - GWR Kia
- Rating 5.0Oct 27, 2025Very pleased with anything that was done. Very proud of the car it helps me alot to get about.Response from Norton Way Kia BrentfordOct 28, 2025Hello David,
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you are very pleased with everything and that your car is helping you get around with ease. Your satisfaction is our top priority, and it's wonderful to know that we have met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to support your mobility needs.
Best regards,
The Motability Scheme Team at Norton Way Kia Brentford - Rating 5.0Oct 27, 2025Best services i have seen inResponse from Norton Way Kia BrentfordOct 28, 2025Hello Muna M.,
Thank you so much for your wonderful review! We're thrilled to hear that you consider our services the best you've seen. Providing exceptional service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Norton Way Kia Brentford - Rating 5.0Oct 27, 2025Daniel Bartlett supported me all the way with my application and car. Incredible service from Daniel. So helpful, friendly and professional.Response from Norton Way Kia BrentfordOct 28, 2025Good morning Vicky M. Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Daniel supported you all the way through. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford. Best regards, The Motability Scheme Team
- Rating 5.0Oct 22, 2025Really good from start to end Daniel Bartlett at Kia was very welcoming and friendly kept me very well informed about the progress of my car from start to finish definitely recommend other people going to see himResponse from Norton Way Kia BrentfordOct 23, 2025Good afternoon Ross W. Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Daniel was able to assist you and you were pleased with the service from start to end. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford. Best regards, The Motability Scheme Team
- Rating 5.0Oct 22, 2025Rey was very helpful with me thanks for your service alsoResponse from Norton Way Kia BrentfordOct 23, 2025Hello Omar K.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Rey was able to assist you effectively and that you were pleased with our service. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford.
Best regards,
The Motability Scheme Team - Rating 5.0Oct 13, 2025Experienced and friendlyResponse from Norton Way Kia BrentfordOct 14, 2025Good afternoon Paula D. thank you for the 5-stars! All the best - GWR Kia.
- Rating 5.0Oct 7, 2025Hello He was perfect 👌Response from Norton Way Kia BrentfordOct 8, 2025Good afternoon Behnam K. Thank you for the 5-stars! All the best - GWR Kia.
- Rating 5.0Oct 7, 2025Great serviceResponse from Norton Way Kia BrentfordOct 8, 2025Good afternoon Mohammed W. Thank you for the 5-stars! We are pleased to hear you had a great service. All the best - GWR Kia.
- Rating 5.0Oct 3, 2025PerfectResponse from Norton Way Kia BrentfordOct 6, 2025Good morning Tracey L. thank you for the 5-stars! All the best - GWR Kia.
- Rating 5.0Oct 2, 2025It was very good service staff were very nice and polite happy with my carResponse from Norton Way Kia BrentfordOct 6, 2025Good morning Sadika A. thank you for the 5-stars! We are pleased to hear that you received a good service from the team. We will pass on your compliments to them. All the best - GWR Kia.
- Rating 5.0Sep 30, 2025Amazing experienceResponse from Norton Way Kia BrentfordOct 1, 2025Good morning Touria K, Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at Norton Way Kia Brentford. Our team takes great pride in being friendly, attentive, and helpful, and it’s incredibly rewarding to know that we met your expectations. Your kind words inspire us to continue providing exemplary service to all our customers. We look forward to welcoming you back in the future. Warm regards, GWR Kia.
- Rating 5.0Sep 27, 2025Gold standard service. Incredibly friendly, attentive and helpful staff. An example for all to follow.Response from Norton Way Kia BrentfordSep 29, 2025Dear Razia K.,
Thank you so much for your wonderful review! We are thrilled to hear that you had a gold standard experience with us at Norton Way Kia Brentford. Our team takes great pride in being friendly, attentive, and helpful, and it’s incredibly rewarding to know that we met your expectations. Your kind words inspire us to continue providing exemplary service to all our customers. We look forward to welcoming you back in the future.
Warm regards,
GWR Kia - Rating 5.0Sep 24, 2025Mujahid was very helpfulResponse from Norton Way Kia BrentfordSep 29, 2025Dear Bilqis H.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Mujahid was able to assist you effectively. Providing excellent service is our top priority, and it's always rewarding to know when we've achieved that goal. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford.
Best regards,
The Motability Scheme Team at GWR Kia Brentford - Rating 5.0Sep 17, 2025Quick and helpful. Painless!Response from Norton Way Kia BrentfordSep 18, 2025Hello Luke R.,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service quick and helpful. It's our goal to make your experience as smooth and painless as possible, and we're delighted to know we achieved that for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Norton Way Kia Brentford - Rating 5.0Sep 16, 2025So far so good and customer service is goodResponse from Norton Way Kia BrentfordSep 17, 2025Hello Amiin O.,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with the Motability Scheme at Norton Way Kia Brentford has been positive so far. Your feedback is incredibly important to us, and we're delighted to know that we are meeting your expectations. If there's anything more we can do to assist you, please don't hesitate to reach out. We look forward to continuing to serve you!
Best regards,
The Norton Way Kia Brentford Team - Rating 5.0Sep 10, 2025Good 👍Response from Norton Way Kia BrentfordSep 11, 2025Good morning Harmon C. thank you for the 5-stars! All the best - GWR Kia.
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your appointment with Paul Smith was excellent and that he provided the patient and understanding service we strive for. It's wonderful to know that he made you feel comfortable and informed throughout the process, ensuring you found the vehicle that best suits your needs.
Your kind words and perfect rating are greatly appreciated, and we will be sure to pass along your compliments to Paul. We are committed to maintaining the high standards of professionalism and customer service that you experienced.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
The Motability Scheme Team at Norton Way Kia Brentford