Motability Scheme at Norton Way Kia Brentford

4.8
Rating 4.8
(299 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00

Contact information

Address
963 Great West Road
Brentford TW8 9FX
GB
Phone Number
Call Norton Way Kia Brentford on 020 3841 0268
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Simon James Munroe Anderson
  • Rey Janjua
  • Ven Condegama
  • Mujahid Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Matthew Adnitt
  • Mark Dooler
We recommend calling and booking an appointment before visiting.
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Accessibility features at Norton Way Kia Brentford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Norton Way Kia Brentford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Norton Way Kia Brentford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Norton Way Kia Brentford on 02038410268 to make an appointment with our Motability specialist.

Reviews at Norton Way Kia Brentford

  • Rating 5.0
    Salesperson very polite, helpful good to do business with him
    Response from Norton Way Kia Brentford
    Good morning Balraj S. Thank you for the 5-stars and kind words! Happy to have helped. All the best - Norton Way Kia.
  • Rating 5.0
    Excellent customer service
    Response from Norton Way Kia Brentford
    Good morning Jibril A. Thank you for the 5-stars and kind words! Happy to have helped. All the best - Norton Way Kia Brentford.
  • Rating 5.0
    He was good
    Response from Norton Way Kia Brentford
    Good afternoon Neshat L. Thank you for the 5-stars and kind words! Happy to have helped. All the best - Norton Way Kia Brentford.
  • Rating 5.0
    Our dealer was pleasant and informative. The showroom is a large airy space and the cars well displayed. The sheltered parking with direct access to the showroom is a plus. A well thought out facility
    Response from Norton Way Kia Brentford
    Hello Anthony,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a pleasant and informative experience at Norton Way Kia Brentford. It's great to know that you appreciated our spacious showroom and the convenience of our sheltered parking. We strive to create a welcoming and accessible environment for all our customers, and your feedback reassures us that we're on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Norton Way Kia Brentford Team
  • Rating 5.0
    Excellent service
    Response from Norton Way Kia Brentford
    Good afternoon Richard K. Thank you for the 5-stars and kind words! Happy to have helped. All the best - Norton Way Kia Brentford.
  • Rating 5.0
    Great friendly service!
    Response from Norton Way Kia Brentford
    Good afternoon Suman R. Thank you for the 5-stars and kind words! Happy to have helped. All the best - Norton Way Kia Brentford.
  • Rating 5.0
    Absolutely fantastic. Simon my personel car salesman was so polite reassuring and very helpful. Delighted with the hospitality and service given ! 👍🏽
    Response from Norton Way Kia Brentford
    Hello Terrence,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had such a positive experience with Simon and that you were delighted with the hospitality and service at Norton Way Kia Brentford. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Norton Way Kia Brentford Team
  • Rating 5.0
    Ray was wonderful he explained everything walked me through everything as I said wonderful Ray thank you
    Response from Norton Way Kia Brentford
    Hello Ellen,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Ray was able to provide you with a wonderful experience and that he explained everything clearly for you. Your feedback is greatly appreciated and will be shared with Ray and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    what a great guy! He was so polite, helpful and had a brilliant sense of humour and atmosphere 10 stars to him x
    Response from Norton Way Kia Brentford
    Good morning Paris M. Thank you for the 5-stars and kind words! Happy to have helped and we will pass on your compliments to the team. All the best - Norton Way Kia Brentford.
  • Rating 5.0
    James and Simon were both excellent. Helped us with short notice. Super knowledgeable and absolutely focused on the customer. Would highly recommend.
    Response from Norton Way Kia Brentford
    Good morning Hannah B. Thank you for the 5-stars and kind words! Happy to have helped and we will pass on your compliments to James and Simon. All the best - Norton Way Kia Brentford.
  • Rating 5.0
    Very good experience
    Response from Norton Way Kia Brentford
    Good morning Eram B. Thank you for the 5-stars and kind words! Happy to have helped. All the best - Norton Way Kia Brentford.
  • Rating 5.0
    He. Is. Very. Good. And. Very. Helpfull
    Response from Norton Way Kia Brentford
    Good morning Ghizy M. Thank you for the 5-stars and kind words! Happy to have helped. All the best - Norton Way Kia Brentford.
  • Rating 5.0
    Great experience. Simon Anderson is very experienced and knowledgeable. He made the process straightforward and seamless.
    Response from Norton Way Kia Brentford
    Dear Karen R.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience at Norton Way Kia Brentford. Simon Anderson is indeed a valued member of our team, and we are delighted to know that he was able to make the process straightforward and seamless for you.

    Your kind words and perfect rating mean a lot to us, and they motivate us to continue providing the best service possible. If there is anything else we can assist you with in the future, please do not hesitate to reach out.

    Thank you once again for your support.

    Best regards,

    The Norton Way Kia Brentford Team
  • Rating 5.0
    It was a great experience with dan he was a big help!
    Response from Norton Way Kia Brentford
    Hello Sasha S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with Dan and that he was able to assist you effectively. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford.

    Best regards,

    [Your Name]
    Norton Way Kia Brentford Team
  • Rating 5.0
    ‏Very God For Nice for First
    Response from Norton Way Kia Brentford
    Good morning Enas A. Thank you for the 5-stars! Happy to have helped. All the best - GWR Kia
  • Rating 5.0
    Excellent customer service would highly recommend
    Response from Norton Way Kia Brentford
    Hello Sharon M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Norton Way Kia Brentford. Your recommendation means a lot to us, and we are delighted to know that we could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Norton Way Kia Brentford
  • Rating 5.0
    The dealership and car dealer who assisted me with my motability application and car selection was brilliant. They were patient and answered any questions I had and guided me through each step. Their communication was great and I was informed of the progression of my application.
    Response from Norton Way Kia Brentford
    Hello Karina B.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our team at Norton Way Kia Brentford to be helpful and informative throughout your Motability application and car selection process. It's wonderful to know that our communication met your expectations and that you felt supported every step of the way. Your kind words and 5-star rating mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Norton Way Kia Brentford Team
  • Rating 5.0
    Brilliant thanks
    Response from Norton Way Kia Brentford
    Hello Latisha,

    Thank you so much for your wonderful feedback! We're thrilled to hear that you had a brilliant experience with us at Norton Way Kia Brentford. Your satisfaction is our top priority, and it's great to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Norton Way Kia Brentford Team
  • Rating 5.0
    A very good experience with sales executive Muj at Kia.
    He was efficient, knowledgeable, patient and could not do enough to help me find the right car for my needs.
    Stress free experience.
    Highly reccomend Kia Brentford
    Response from Norton Way Kia Brentford
    Dear Vilja G.,

    Thank you so much for taking the time to share your experience with us at Norton Way Kia Brentford. We are thrilled to hear that Muj provided you with efficient, knowledgeable, and patient service, helping you find the perfect car for your needs. It's wonderful to know that your experience was stress-free and that you highly recommend our dealership.

    Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Muj and the rest of our team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards,

    The Norton Way Kia Brentford Team
  • Rating 5.0
    Very good and professional
    Response from Norton Way Kia Brentford
    Dear Tony L.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service to be very good and professional. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford.

    Best regards,

    [Your Name]
    Norton Way Kia Brentford Team

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