Motability Scheme at Norton Way Kia Brentford

4.8
Rating 4.8
(217 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00

Contact information

Address
963 Great West Road
Brentford TW8 9FX
GB
Phone Number
Call Norton Way Kia Brentford on 020 3841 0268
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sat Phull
  • Simon James Munroe Anderson
  • Harsh Patwa
  • Rey Janjua
  • Ven Condegama
  • Mujahid Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Matthew Adnitt
  • Mark Dooler
We recommend calling and booking an appointment before visiting.
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Accessibility features at Norton Way Kia Brentford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Norton Way Kia Brentford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Norton Way Kia Brentford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Norton Way Kia Brentford on 02038410268 to make an appointment with our Motability specialist.

Reviews at Norton Way Kia Brentford

  • Rating 5.0
    Experience was brilliant at Kia Brentford. Muj was such a nice guy very helpful and new car ordered
    Response from Norton Way Kia Brentford
    Good morning Darren C, Thank you so much for taking the time to leave us this kind review! We're thrilled to hear that you had a brilliant experience with us. We will pass on your compliments to Muj. Best regards, Norton Way Kia Brentford
  • Rating 5.0
    Very nice, very good it’s love
    Response from Norton Way Kia Brentford
    Good morning Enas A, Thank you so much for taking the time to leave us a review! We were happy to help. Best regards, Norton Way Kia Brentford
  • Rating 5.0
    We was introduced to Simon Anderson who helped us find the car we was looking for. Greeted us with a smile from the first moment. Was very respectful and had kind manners. 5/5 customer service we thank him very much for looking after us
    Response from Norton Way Kia Brentford
    Good morning Frozan H, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had A 5/5 customer service experience with us. We will pass on your compliments to Simon. Best regards, Norton Way Kia Brentford
  • Rating 5.0
    Very happy with the Service
    Response from Norton Way Kia Brentford
    Hello Karl B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very happy with the service you received at Norton Way Kia Brentford. Our team is dedicated to providing the best experience possible, and it’s always rewarding to know that we’ve met your expectations. If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Norton Way Kia Brentford Team
  • Rating 5.0
    Was very good and quick
    Response from Norton Way Kia Brentford
    Hello Karl B.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a very good and quick experience with us at Norton Way Kia Brentford. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Norton Way Kia Brentford Team
  • Rating 5.0
    Excellent customer service had a pleasure of dealing with Mr Sat that made my paper goes nice and smooth with always updating me of what is happening with my order.
    Highly recommended GWR BRENFORD dealer.
    Response from Norton Way Kia Brentford
    Good morning Tony S. Thank you for the 5-stars and kind words! we are very happy we could help and hope to welcome you back again soon. Take care - GWR Kia
  • Rating 5.0
    My experience with Rey at kia motability scheme was great Rey was very helpful and helped me find the car to suit my needs Thank you again Rey
    Response from Norton Way Kia Brentford
    Good afternoon Susannah M. Thank you for the 5-stars and kind words! Happy we could help and we will pass on your compliments to Rey. We hope to welcome you back again soon. Take care - GWR Kia
  • Rating 4.0
    Staff was friendly, respectful and knowledgable the process of collecting the. Car was long due to paperwork and insurance being done on arrival
    Response from Norton Way Kia Brentford
    Good afternoon Naomi M. Thank you for the 4-stars and kind words! Sorry to hear that the process of collecting your car was long. We hope to welcome you back again soon. Take care - GWR Kia
  • Rating 5.0
    Excellent and very helpful all thanks to sat at Brentford kia 😀
    Response from Norton Way Kia Brentford
    Good morning Errol B. Thank you for the 5-stars! Glad you had an excellent experience with us and that we could help! All the best - GWR Kia
  • Rating 5.0
    Kia great West Road was great. Very helpful accommodating and the whole process with them was quick and easy
    Response from Norton Way Kia Brentford
    Good morning Gary D. Thank you for the 5-stars and kind words! Happy we could help and hope to welcome you back again soon. Take care - GWR Kia.
  • Rating 5.0
    Absolutely fantastic from start to finish. Process was made so easy for me and everything was sent over and dealt with promptly and professionally.
    Response from Norton Way Kia Brentford
    Good morning Lewi M. Thank you for the 5-stars and kind words very happy we could help! We are pleased to hear that the service you received was absolutely fantastic from start to finish and we will pass on your compliments to the team. Take care - GWR Kia.
  • Rating 5.0
    Ver professional staff
    Response from Norton Way Kia Brentford
    Good morning Anderson Y. Thank you for the 5-stars and kind words very happy we could help! Take care - GWR Kia.
  • Rating 5.0
    I am very happy with the service at Kia Brentford the staff was wonderful and respectable
    Response from Norton Way Kia Brentford
    Good morning Mohamed B. Thank you for the 5-stars and kind words very happy we could help! Take care - GWR Kia.
  • Rating 5.0
    All was dealt with smoothly and efficiently
    Response from Norton Way Kia Brentford
    Good morning Margaret K. Thank you for the 5-stars and kinds words! Happy we could help, take care - GWR Kia Brentford.
  • Rating 5.0
    Sat was amazing with all his help and keeping me informed every step of the way. Very thankful!
    Response from Norton Way Kia Brentford
    Good morning Zorayda C. Thank you for the 5-stars, glad you had an amazing experience with us! We will pass on your compliments to Sat. Take care - GWR Kia.
  • Rating 5.0
    The staff was very friendly and knowledgeable about the car. The only negative are the waits for the cars.
    Response from Norton Way Kia Brentford
    Good morning Naomi M. Thank you for the 5-stars and kind words, glad we could help and hope to welcome you back again soon. Take care - GWR Kia
  • Rating 5.0
    Fantastic experience. Handover was very smooth. Thank you sat
    Response from Norton Way Kia Brentford
    Good morning Inas I. Thank you for the 5-stars, glad you had a fantastic experience with us! Take care - GWR Kia.
  • Rating 4.0
    Good service
    Response from Norton Way Kia Brentford
    Good morning Hamid A. Thank you for the 4-stars, glad you had a good service with us! Take care - GWR Kia.
  • Rating 5.0
    It was a smooth experience
    Response from Norton Way Kia Brentford
    Good morning Jahari T. Thank you for the 5-stars, glad you had a smooth experience with us! Take care - GWR Kia.
  • Rating 5.0
    Simon stayed in contact all the time hand over was quick.
    Response from Norton Way Kia Brentford
    Good morning Nicola H. Thank you for the 5-stars! Happy we could help and that the hand over was quick. Take care - GWR Kia

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