Motability Scheme at Norton Way Kia Brentford

4.8
Rating 4.8
(283 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Call dealer

Contact information

Address
963 Great West Road
Brentford TW8 9FX
GB
Get directions
Phone Number
Call Norton Way Kia Brentford on 020 3841 0268
020 3841 0268
020 3841 0268
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sat Phull
  • Simon James Munroe Anderson
  • Rey Janjua
  • Ven Condegama
  • Mujahid Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Matthew Adnitt
  • Mark Dooler
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Norton Way Kia Brentford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Norton Way Kia Brentford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Norton Way Kia Brentford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Norton Way Kia Brentford on 02038410268 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Norton Way Kia Brentford

  • Rating 5.0
    The dealership and car dealer who assisted me with my motability application and car selection was brilliant. They were patient and answered any questions I had and guided me through each step. Their communication was great and I was informed of the progression of my application.
    Response from Norton Way Kia Brentford
    Hello Karina B.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our team at Norton Way Kia Brentford to be helpful and informative throughout your Motability application and car selection process. It's wonderful to know that our communication met your expectations and that you felt supported every step of the way. Your kind words and 5-star rating mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Norton Way Kia Brentford Team
  • Rating 5.0
    Brilliant thanks
    Response from Norton Way Kia Brentford
    Hello Latisha,

    Thank you so much for your wonderful feedback! We're thrilled to hear that you had a brilliant experience with us at Norton Way Kia Brentford. Your satisfaction is our top priority, and it's great to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Norton Way Kia Brentford Team
  • Rating 5.0
    A very good experience with sales executive Muj at Kia.
    He was efficient, knowledgeable, patient and could not do enough to help me find the right car for my needs.
    Stress free experience.
    Highly reccomend Kia Brentford
    Response from Norton Way Kia Brentford
    Dear Vilja G.,

    Thank you so much for taking the time to share your experience with us at Norton Way Kia Brentford. We are thrilled to hear that Muj provided you with efficient, knowledgeable, and patient service, helping you find the perfect car for your needs. It's wonderful to know that your experience was stress-free and that you highly recommend our dealership.

    Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Muj and the rest of our team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards,

    The Norton Way Kia Brentford Team
  • Rating 5.0
    Very good and professional
    Response from Norton Way Kia Brentford
    Dear Tony L.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service to be very good and professional. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford.

    Best regards,

    [Your Name]
    Norton Way Kia Brentford Team
  • Rating 5.0
    Very polite and helpful
    Response from Norton Way Kia Brentford
    Dear Paula D.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be very polite and helpful. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Raye was brilliant he guided me through everything splendidly
    Response from Norton Way Kia Brentford
    Hello Ellen M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Raye provided you with splendid guidance throughout your experience. At Norton Way Kia Brentford, we strive to offer exceptional service, and it's fantastic to know that Raye met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    GWR Kia
  • Rating 5.0
    Very helpful clear information
    Response from Norton Way Kia Brentford
    Good morning Victoria M. Thank you for the 5-stars! Happy to have helped. All the best - GWR Kia
  • Rating 5.0
    Excellent
    Mr Mujaid
    Very nice and honest man
    Response from Norton Way Kia Brentford
    Good morning Umer M. Thank you for the 5-stars! We are pleased to hear you had an excellent experience with us. All the best - GWR Kia

  • Rating 5.0
    Me and my wife went to Kia in Brentford. Spoke to Ray the mobility specialist. He was very helpful showed us a few cars took one for a test drive and went back the next day to complete the paperwork. Big shout out for Ray thank you.
    Response from Norton Way Kia Brentford
    Hello Tony,

    Thank you so much for taking the time to share your experience with us at Norton Way Kia Brentford. We're thrilled to hear that you and your wife had a positive visit and that Ray was able to assist you effectively. It's wonderful to know that you found the test drive and the process of completing the paperwork smooth and satisfactory.

    We truly appreciate your kind words and your 5-star rating. Ray will be delighted to hear your feedback. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing us for your mobility needs.

    Best regards,

    The Norton Way Kia Brentford Team
  • Rating 5.0
    Very helpful and efficient.
    Response from Norton Way Kia Brentford
    Good morning Ninos T. thank you for the 5-stars and kind words! All the best - GWR Kia
  • Rating 5.0
    Amazing
    Response from Norton Way Kia Brentford
    Good morning Amar A. thank you for the 5-stars! All the best - GWR Kia
  • Rating 5.0
    Very easy and straightforward - and efficient.
    Response from Norton Way Kia Brentford
    Dear Charles D.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service easy, straightforward, and efficient. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford.

    Best regards,

    GWR Kia
  • Rating 5.0
    I recently had an appointment with Paul Smith, and it was an excellent experience. He was patient, understanding, and never made me feel pressured. Instead of rushing the process or focusing on a quick sale, he took the time to help me choose the vehicle that best suited my needs. Paul also offered me a test drive and accompanied me throughout, making the entire experience comfortable and informative. Thank you, Paul, for your professionalism and outstanding customer service.
    Response from Norton Way Kia Brentford
    Dear Zhane C.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your appointment with Paul Smith was excellent and that he provided the patient and understanding service we strive for. It's wonderful to know that he made you feel comfortable and informed throughout the process, ensuring you found the vehicle that best suits your needs.

    Your kind words and perfect rating are greatly appreciated, and we will be sure to pass along your compliments to Paul. We are committed to maintaining the high standards of professionalism and customer service that you experienced.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The Motability Scheme Team at Norton Way Kia Brentford
  • Rating 5.0
    Excellent
    Response from Norton Way Kia Brentford
    Good afternoon Samuel A. thank you for the 5-stars! All the best - GWR Kia
  • Rating 5.0
    Ven was excellent, he kept me in the loop at all times and made me feel at ease.
    Response from Norton Way Kia Brentford
    Good morning Amy R. thank you for the 5-stars! We are pleased to hear that you had an excellent experience. We will pass on your compliments to Ven. All the best - GWR Kia
  • Rating 5.0
    Very pleased with anything that was done. Very proud of the car it helps me alot to get about.
    Response from Norton Way Kia Brentford
    Hello David,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you are very pleased with everything and that your car is helping you get around with ease. Your satisfaction is our top priority, and it's wonderful to know that we have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to support your mobility needs.

    Best regards,
    The Motability Scheme Team at Norton Way Kia Brentford
  • Rating 5.0
    Best services i have seen in
    Response from Norton Way Kia Brentford
    Hello Muna M.,

    Thank you so much for your wonderful review! We're thrilled to hear that you consider our services the best you've seen. Providing exceptional service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Norton Way Kia Brentford
  • Rating 5.0
    Daniel Bartlett supported me all the way with my application and car. Incredible service from Daniel. So helpful, friendly and professional.
    Response from Norton Way Kia Brentford
    Good morning Vicky M. Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Daniel supported you all the way through. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford. Best regards, The Motability Scheme Team
  • Rating 5.0
    Really good from start to end Daniel Bartlett at Kia was very welcoming and friendly kept me very well informed about the progress of my car from start to finish definitely recommend other people going to see him
    Response from Norton Way Kia Brentford
    Good afternoon Ross W. Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Daniel was able to assist you and you were pleased with the service from start to end. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford. Best regards, The Motability Scheme Team
  • Rating 5.0
    Rey was very helpful with me thanks for your service also
    Response from Norton Way Kia Brentford
    Hello Omar K.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Rey was able to assist you effectively and that you were pleased with our service. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford.

    Best regards,
    The Motability Scheme Team

Similar Motability Scheme dealers

Start new search