Motability Scheme at Norton Way Kia Brentford

4.8
Rating 4.8
(229 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
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Contact information

Address
963 Great West Road
Brentford TW8 9FX
GB
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Phone Number
Call Norton Way Kia Brentford on 020 3841 0268
020 3841 0268
020 3841 0268
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sat Phull
  • Simon James Munroe Anderson
  • Harsh Patwa
  • Rey Janjua
  • Ven Condegama
  • Mujahid Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Matthew Adnitt
  • Mark Dooler
We recommend calling and booking an appointment before visiting.
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Accessibility features at Norton Way Kia Brentford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Norton Way Kia Brentford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Norton Way Kia Brentford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Norton Way Kia Brentford on 02038410268 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Norton Way Kia Brentford

  • Rating 5.0
    Everything went really well and the new car is lovely
    Response from Norton Way Kia Brentford
    Dear Margaret,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that everything went really well and that you are enjoying your lovely new car. It’s always our goal to ensure our customers have a positive experience, and your kind words mean a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    GWR Kia
  • Rating 5.0
    Excellent
    Response from Norton Way Kia Brentford
    Dear Mona A.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Norton Way Kia Brentford. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    GWR Kia
  • Rating 5.0
    Excellent service
    Response from Norton Way Kia Brentford
    Dear Mona A.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Norton Way Kia Brentford. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    GWR Kia
  • Rating 5.0
    From the moment my husband and myself walked in the showroom, we were greeted by a receptionist asking if we needed any help. We said we were fine thank you and was left alone. 10 minutes later another lady asked if we’d like a drink. After my husband looking , we needed to ask a few questions. It was so quick and the Salesman was really caring and friendly. Before we knew it we had purchased a Kia. There was no pressure at anytime.
    Response from Norton Way Kia Brentford
    Dear Bernadine T,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at GWR Kia Brentford. Our team takes great pride in providing caring and friendly service, and it's fantastic to know that our Salesman made your visit quick and pleasant.

    Your kind words and perfect rating mean a lot to us and motivate us to continue delivering excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    GWR Kia
  • Rating 5.0
    Rey Janjua was so great, he was so helpful and friendly, he made the process of choosing and ordering our car so easy. He kept us informed all the through the process of getting the car. Would highly recommend Kia Brentford to anyone looking for a new car.
    Response from Norton Way Kia Brentford
    Good morning Georgia A. Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Rey was great and made the process of choosing and ordering your car so easy. We will pass on your compliments to him. Best regards, GWR Kia
  • Rating 5.0
    Was wonderful
    Response from Norton Way Kia Brentford
    Good morning Joyce L. Thank you for the 5-stars! Happy you had a wonderful experience with us. All the best - GWR Kia.
  • Rating 5.0
    As I was new to the scheme, Simon the guy who helped me was amazing. He made it very simple and easy and helped me to do everything. He was a star.
    Response from Norton Way Kia Brentford
    Hello Nadia,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Simon was able to assist you so effectively and make your introduction to the Motability Scheme smooth and straightforward. We strive to provide excellent service to all our customers, and it's wonderful to know that Simon was a star in helping you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    GWR Kia
  • Rating 5.0
    Amazing customer service and really helpful
    Response from Norton Way Kia Brentford
    Good afternoon Elmira N. Thank you so much for taking the time to leave us a review! We were happy to help and we are pleased to hear you received amazing customer service from us. Best regards, Norton Way Kia Brentford
  • Rating 4.0
    Had no problem
    Response from Norton Way Kia Brentford
    Good afternoon Balraj S. Thank you so much for taking the time to leave us a review! We were happy to help. Best regards, Norton Way Kia Brentford
  • Rating 5.0
    They looked after me well and was surprised by the video sent,which makes me happy,that the car is safe 2 drive
    Response from Norton Way Kia Brentford
    Good morning Tracy M. Thank you so much for taking the time to leave us a review! We were happy to help. Best regards, Norton Way Kia Brentford
  • Rating 5.0
    Great customer service from KIA.
    Response from Norton Way Kia Brentford
    Good morning Gurvinder A. Thank you so much for taking the time to leave us a review! We were happy to help. Best regards, Norton Way Kia Brentford
  • Rating 5.0
    Very Good
    Response from Norton Way Kia Brentford
    Good afternoon Syeeda K. Thank you so much for taking the time to leave us a review! We were happy to help. Best regards, Norton Way Kia Brentford
  • Rating 5.0
    Experience was brilliant at Kia Brentford. Muj was such a nice guy very helpful and new car ordered
    Response from Norton Way Kia Brentford
    Good morning Darren C, Thank you so much for taking the time to leave us this kind review! We're thrilled to hear that you had a brilliant experience with us. We will pass on your compliments to Muj. Best regards, Norton Way Kia Brentford
  • Rating 5.0
    Very nice, very good it’s love
    Response from Norton Way Kia Brentford
    Good morning Enas A, Thank you so much for taking the time to leave us a review! We were happy to help. Best regards, Norton Way Kia Brentford
  • Rating 5.0
    We was introduced to Simon Anderson who helped us find the car we was looking for. Greeted us with a smile from the first moment. Was very respectful and had kind manners. 5/5 customer service we thank him very much for looking after us
    Response from Norton Way Kia Brentford
    Good morning Frozan H, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had A 5/5 customer service experience with us. We will pass on your compliments to Simon. Best regards, Norton Way Kia Brentford
  • Rating 5.0
    Very happy with the Service
    Response from Norton Way Kia Brentford
    Hello Karl B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very happy with the service you received at Norton Way Kia Brentford. Our team is dedicated to providing the best experience possible, and it’s always rewarding to know that we’ve met your expectations. If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Norton Way Kia Brentford Team
  • Rating 5.0
    Was very good and quick
    Response from Norton Way Kia Brentford
    Hello Karl B.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a very good and quick experience with us at Norton Way Kia Brentford. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Norton Way Kia Brentford Team
  • Rating 5.0
    Excellent customer service had a pleasure of dealing with Mr Sat that made my paper goes nice and smooth with always updating me of what is happening with my order.
    Highly recommended GWR BRENFORD dealer.
    Response from Norton Way Kia Brentford
    Good morning Tony S. Thank you for the 5-stars and kind words! we are very happy we could help and hope to welcome you back again soon. Take care - GWR Kia
  • Rating 5.0
    My experience with Rey at kia motability scheme was great Rey was very helpful and helped me find the car to suit my needs Thank you again Rey
    Response from Norton Way Kia Brentford
    Good afternoon Susannah M. Thank you for the 5-stars and kind words! Happy we could help and we will pass on your compliments to Rey. We hope to welcome you back again soon. Take care - GWR Kia
  • Rating 4.0
    Staff was friendly, respectful and knowledgable the process of collecting the. Car was long due to paperwork and insurance being done on arrival
    Response from Norton Way Kia Brentford
    Good afternoon Naomi M. Thank you for the 4-stars and kind words! Sorry to hear that the process of collecting your car was long. We hope to welcome you back again soon. Take care - GWR Kia

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