Motability Scheme at Norton Way Kia Brentford

4.8
Rating 4.8
(262 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00

Contact information

Address
963 Great West Road
Brentford TW8 9FX
GB
Phone Number
Call Norton Way Kia Brentford on 020 3841 0268
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sat Phull
  • Simon James Munroe Anderson
  • Harsh Patwa
  • Rey Janjua
  • Ven Condegama
  • Mujahid Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Matthew Adnitt
  • Mark Dooler
We recommend calling and booking an appointment before visiting.
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Accessibility features at Norton Way Kia Brentford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Norton Way Kia Brentford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Norton Way Kia Brentford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Norton Way Kia Brentford on 02038410268 to make an appointment with our Motability specialist.

Reviews at Norton Way Kia Brentford

  • Rating 5.0
    Hello He was perfect 👌
    Response from Norton Way Kia Brentford
    Good afternoon Behnam K. Thank you for the 5-stars! All the best - GWR Kia.
  • Rating 5.0
    Great service
    Response from Norton Way Kia Brentford
    Good afternoon Mohammed W. Thank you for the 5-stars! We are pleased to hear you had a great service. All the best - GWR Kia.
  • Rating 5.0
    Perfect
    Response from Norton Way Kia Brentford
    Good morning Tracey L. thank you for the 5-stars! All the best - GWR Kia.
  • Rating 5.0
    It was very good service staff were very nice and polite happy with my car
    Response from Norton Way Kia Brentford
    Good morning Sadika A. thank you for the 5-stars! We are pleased to hear that you received a good service from the team. We will pass on your compliments to them. All the best - GWR Kia.
  • Rating 5.0
    Amazing experience
    Response from Norton Way Kia Brentford
    Good morning Touria K, Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at Norton Way Kia Brentford. Our team takes great pride in being friendly, attentive, and helpful, and it’s incredibly rewarding to know that we met your expectations. Your kind words inspire us to continue providing exemplary service to all our customers. We look forward to welcoming you back in the future. Warm regards, GWR Kia.
  • Rating 5.0
    Gold standard service. Incredibly friendly, attentive and helpful staff. An example for all to follow.
    Response from Norton Way Kia Brentford
    Dear Razia K.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a gold standard experience with us at Norton Way Kia Brentford. Our team takes great pride in being friendly, attentive, and helpful, and it’s incredibly rewarding to know that we met your expectations. Your kind words inspire us to continue providing exemplary service to all our customers. We look forward to welcoming you back in the future.

    Warm regards,

    GWR Kia
  • Rating 5.0
    Mujahid was very helpful
    Response from Norton Way Kia Brentford
    Dear Bilqis H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Mujahid was able to assist you effectively. Providing excellent service is our top priority, and it's always rewarding to know when we've achieved that goal. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Norton Way Kia Brentford.

    Best regards,
    The Motability Scheme Team at GWR Kia Brentford
  • Rating 5.0
    Quick and helpful. Painless!
    Response from Norton Way Kia Brentford
    Hello Luke R.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service quick and helpful. It's our goal to make your experience as smooth and painless as possible, and we're delighted to know we achieved that for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Norton Way Kia Brentford
  • Rating 5.0
    So far so good and customer service is good
    Response from Norton Way Kia Brentford
    Hello Amiin O.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with the Motability Scheme at Norton Way Kia Brentford has been positive so far. Your feedback is incredibly important to us, and we're delighted to know that we are meeting your expectations. If there's anything more we can do to assist you, please don't hesitate to reach out. We look forward to continuing to serve you!

    Best regards,
    The Norton Way Kia Brentford Team
  • Rating 5.0
    Good 👍
    Response from Norton Way Kia Brentford
    Good morning Harmon C. thank you for the 5-stars! All the best - GWR Kia.
  • Rating 5.0
    Fantastic will definitely recommend Kia Brentford
    Response from Norton Way Kia Brentford
    Good morning Emma D. Thank you for the 5-stars and kind words! Happy we could help and we will pass on your compliments to the team. Take care - Norton Way Kia Brentford.
  • Rating 5.0
    Excellent very quick service and loan car provided.
    Response from Norton Way Kia Brentford
    Good afternoon Niamh W. Thank you for the 5-stars and kind words! Happy we could help and we will pass on your compliments to the team. Take care - Norton Way Kia Brentford.
  • Rating 5.0
    He was amazing- thank you Simon for looking after myself and my family
    Response from Norton Way Kia Brentford
    Good afternoon Harpreet M. Thank you so much for taking the time to share your amazing experience with us at GWR Kia. We are thrilled to hear that Simon looked after you and your family. Thank you once again for your feedback and for choosing Norton Way Kia Brentford. We look forward to serving you again in the future. Best regards, GWR Kia
  • Rating 5.0
    Very professional staff, and polite and attentive.
    Response from Norton Way Kia Brentford
    Good morning Peter C. Thank you for the 5-stars and kind words! Happy we could help. Take care - Norton Way Kia Brentford.
  • Rating 5.0
    Simon was very professional and helpful person.
    Response from Norton Way Kia Brentford
    Dear Mira D.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Simon was able to provide you with professional and helpful service during your visit. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at GWR Kia. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards - GWR Kia
  • Rating 5.0
    My sales experience was a breeze with Simon. He was very helpful, knowledgable and meticulous in the process of helping me not miss out any information or rush me.
    This was highly valued by me.

    Simon kept good contact and communication with me, making the purchase straightforward and easy.
    I would highly reccommend Simon at Norton Way Kia Brentford,to anyone looking for reliability, good communication and quality.

    Thank you very much Simon.
    Response from Norton Way Kia Brentford
    Dear Sania M.,

    Thank you so much for taking the time to share your wonderful experience with us at GWR Kia. We are thrilled to hear that Simon was able to provide you with such a seamless and informative sales experience. Your kind words about his helpfulness, knowledge, and attention to detail are greatly appreciated.

    We are delighted that Simon's communication and support made your purchase straightforward and easy. Your recommendation means a lot to us, and we are grateful for your trust in our team.

    Thank you once again for your feedback and for choosing Norton Way Kia Brentford. We look forward to serving you again in the future.

    Best regards,

    GWR Kia
  • Rating 5.0
    Such a great guy! Simon was so amazing and treated myself and my parents so well
    Response from Norton Way Kia Brentford
    Good morning Harpreet M. Thank you for the 5-stars! Happy we could help and we will pass on your compliments to Simon. Take care - Norton Way Kia Brentford.
  • Rating 5.0
    Appreciated the welcoming receptionist, the lounge with coffee/tea and comfortable, and the informative video update detailing the work which is very nice. Even though the appointment ran over, it felt like a thorough and positive experience.
    Response from Norton Way Kia Brentford
    Good afternoon Kamran J. Thank you so much for taking the time to leave us a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us at Norton Way Kia Brentford. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, GWR Kia
  • Rating 5.0
    Good
    Response from Norton Way Kia Brentford
    Hello Mahsa S,

    Thank you so much for taking the time to leave us a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us at Norton Way Kia Brentford. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    GWR Kia
  • Rating 5.0
    Very good 👍👍
    Response from Norton Way Kia Brentford
    Good morning Sam F. Thank you for the 5-stars! Happy we could help. Take care - Norton Way Kia Brentford.

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