Motability Scheme at Norton Way Kia Brentford

4.8
Rating 4.8
(122 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00

Contact information

Address
963 Great West Road
Brentford TW8 9FX
GB
Phone Number
Call Norton Way Kia Brentford on 020 3841 0268
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Hugo Woodhead
  • Simon James Munroe Anderson
  • Roberto Viola
  • Kushan Shah
  • Rey Janjua
  • Ven Condegama
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Tracy Brooks
  • Klaudia Biegajlo
We recommend calling and booking an appointment before visiting.
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Accessibility features at Norton Way Kia Brentford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Norton Way Kia Brentford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Norton Way Kia Brentford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Norton Way Kia Brentford on 02038410268 to make an appointment with our Motability specialist.

Reviews at Norton Way Kia Brentford

  • Rating 5.0
    The advisor was very nice to me and give us information regarding the car
    Response from Norton Way Kia Brentford
    Good morning Mohamed, thank you for the 5 stars! happy we could help and will be sure to pass on your compliments. Take care - GWR Kia.
  • Rating 5.0
    Excellent customer service. Very friendly and knowledgeable representative.
    Response from Norton Way Kia Brentford
    Good morning Michaela, thank you for the 5 stars and kind words! Take care - GWR Kia.
  • Rating 5.0
    Very thorough
    Response from Norton Way Kia Brentford
    Good morning Pawandeep S, thank you for the 5 stars. Take care - Norton Way Kia.
  • Rating 5.0
    Hi it was good service especially George he was exceptionally good professional and polite
    Response from Norton Way Kia Brentford
    Good morning John M, thank you for the 5 stars happy you had a good service especially from George. Take care - Norton Way Kia.
  • Rating 5.0
    They are very helpful
    Response from Norton Way Kia Brentford
    Good morning Adnan J. Thank you for taking the time to leave us this 5 star review, it is much appreciated! Take care. - Norton Way Kia.
  • Rating 5.0
    Motability salesman Chris was both knowledgeable and friendly and the whole experience was a pleasure
    Response from Norton Way Kia Brentford
    Good morning Keith W. Thank you for the 5 stars, happy we could help and will be sure to pass on your compliments. Take care - GWR Kia.
  • Rating 5.0
    Customer service is excellent and friendly staff
    Response from Norton Way Kia Brentford
    Good afternoon Andrew, thank you very much for the 5 stars and kind words, glad you had excellent service with us. All the best - GWR Kia.
  • Rating 5.0
    I went into look at one car and ended up ordering a different one. I was happy with the service and the test drive
    Response from Norton Way Kia Brentford
    Good morning Dawn, thank you very much for the 5 stars and kind words! Happy we could help. Take care - GWR Kia.
  • Rating 1.0
    They were supposed to give me the car in September but I got it in December I would sat honestly is 0
    Response from Norton Way Kia Brentford
    Good morning Hamid A. Very sorry that you have had such a long delay in getting your car. Your comments have been passed on to our managers including our head of business Matthew Scott who you can contact at Matthew.Scott@gwrkia.com

    Kind regards - GWR Kia.
  • Rating 5.0
    Great experience
    Response from Norton Way Kia Brentford
    Good morning Fouzia K. Thank you for the 5 stars glad you had a great experience with us. Take care, GWR Kia.
  • Rating 5.0
    Rey provided top service to me whilst choosing a new car. Very informative and helpful. Overall a fab experience. An added bonus my car came early in time for Christmas.
    Response from Norton Way Kia Brentford
    Good morning Michelle, thank you very much for the 5 stars, we are happy we could help and hope to welcome you back again soon. Take care - GWR Kia.
  • Rating 5.0
    Simon was incredible helpful and made the experience easy and quick. I’ve had Motability cars got many years and this was my best experience.
    Response from Norton Way Kia Brentford
    Good morning, thank you for the 5 stars! Thank you for taking the time to leave us this kind review, it is much appreciated. Take care - GWR Kia.
  • Rating 5.0
    From start to finish was a breeze.....many thanks to Simon Anderson.....made it all worthwhile.....again....thanks so much
    Response from Norton Way Kia Brentford
    Good morning Tracey, thank you for taking the time to write us such a kind review! We are very we could help and look forward to welcoming you back again soon. Take care - GWR Kia.
  • Rating 5.0
    Perfect customer service very helpfull
    Response from Norton Way Kia Brentford
    Hi Liam, thanks so much for the 5 stars and kind words, we are pleased to see your customer service was perfect. We hope to see you again soon! Best wishes - GWR Kia.
  • Rating 5.0
    Excellent professional friendly service
    Response from Norton Way Kia Brentford
    Hi Linda! Thank you so much for the 5 stars and kind words. We are pleased you found our service to be excellent, professional and friendly. We look forward to your next visit. All the best - GWR Kia.
  • Rating 5.0
    Very happy
    Response from Norton Way Kia Brentford
    Hi Muhammad, we're glad to hear you were very happy with your experience with the Motability Scheme at GWR Kia! We always aim to provide excellent customer service. We hope to see you again soon. Best wishes - GWR Kia.
  • Rating 5.0
    Fast, efficient and enjoyable people to deal with
    Response from Norton Way Kia Brentford
    Hi Anthony, thank you very much for the 5 stars! We will be sure to pass on your compliments. Take care - GWR Kia.
  • Rating 5.0
    Great people at Kia
    Response from Norton Way Kia Brentford
    Hi Alexandra, thank you so much for the 5* rating and kind words! We are glad to hear that you had a great experience with our team at GWR Kia. We look forward to seeing you again soon. Best wishes - GWR Kia.
  • Rating 5.0
    Great people working at Kia
    Response from Norton Way Kia Brentford
    Hi Alexandra, thanks so much for the 5* rating and review! We are glad to hear you had a great experience with our team at GWR Kia! We hope to see you again soon. Best wishes - GWR Kia.
  • Rating 4.0
    Great service
    Response from Norton Way Kia Brentford
    Good morning Rasim, thank you for the 4 stars! But we would love to know what we could have done for that extra star! Take care - GWR Kia.

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