Motability Scheme at Citygate Volkswagen West London

4.6
Rating 4.6
(177 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00

Welcome to Citygate Volkswagen West London

At Citygate Volkswagen West London, all of our sales team are trained Motability Scheme Specialists.

Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.

Contact Citygate Volkswagen West London on 02089966600 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Capital Interchange Way
Brentford TW8 0EX
GB
Phone Number
Call Citygate Volkswagen West London on 020 8996 6600
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • John Darcy
  • Otis Freedman
  • Ting Hong Norton Tse
  • Marta Zajac
  • Oliver Tickell
  • Besuan Robeen
  • Hashmatullah Ahmed
  • Alex P
  • Majd Naswari
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Robert Burrage
  • Clyde Dsouza
  • Sacha Halligan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Citygate Volkswagen West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Citygate Volkswagen West London

  • Rating 5.0
    Michael at Citygate was excellent from start to finish. He went above and beyond to answer all my questions, assist me and d show me the workings of the car as well as to go through the paperwork. He was also friendly and personable throughout and paid specific attention to my individual needs. He even stayed later than necessary to help with the car collection at a day that was convenient for me. He made this experience amazing!
  • Rating 5.0
    Thank you for Michael who make my dream come true and done all paper work in professional ways.
  • Rating 5.0
    Really good experience. Was quick efficient. Had all the details available and the information needed to make the right choice. Would defo recommend majd.
  • Rating 5.0
    Helpful and informative keeping me updated on process
  • Rating 5.0
    Big thank you to Zachary. He was very, very helpful. Kept in contact with me at all times kept me updated no matter what and really looked after me.
  • Rating 5.0
    Sales person Mark, is an asset to citygate
  • Rating 5.0
    Thanks to mr majid for very good sales service and special thanks to mr nick the manager to provide us very good service the you so much
  • Rating 5.0
    Had a amazing experience with the team in Brentford
    Marta was really helpful and answered all my questions.
  • Rating 5.0
    Oliver at VW Citygate was Outstanding!
  • Rating 5.0
    The team was very helpful
  • Rating 5.0
    The handover was great. Thanks to the team that made this happen.
  • Rating 5.0
    Alex was really kind and helpful
    It was an amazing experience
  • Rating 5.0
    Very good service and friendly staff.
  • Rating 5.0
    Great friendly people. Very helpful and informative which was great as this is my first Motability car.
  • Rating 5.0
    Had a great experience with VW city gate west london. Zack was very helpful, professional and thoughtful. Will definitely reccomend them. Thank you VW for the great experience and hospitality.
  • Rating 5.0
    Thank you
  • Rating 5.0
    10 out of 10 very good change over
  • Rating 5.0
    Amazing really nice and helpful
  • Rating 5.0
    They are very friendly and helpful.
  • Rating 4.0
    Every things was good

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