Motability Scheme at Citygate Volkswagen West London

4.7
Rating 4.7
(4 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00

Welcome to Citygate Volkswagen West London

At Citygate Volkswagen West London, all of our sales team are trained Motability Scheme Specialists.

Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.

Contact Citygate Volkswagen West London on 02089966600 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Capital Interchange Way
Brentford TW8 0EX
GB
Phone Number
Call Citygate Volkswagen West London on 020 8996 6600
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Elaine Small
  • Christopher Petrides
  • Emilia Paven
  • Joe Keenoy
  • Shahram Khalifehloo
  • Bella-May Linskey
  • Pouya Mehrabi
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Jake Mccann
  • Alpa Young
We recommend calling and booking an appointment before visiting.
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Accessibility features at Citygate Volkswagen West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Citygate Volkswagen West London

  • Rating 4.0
    Great customer service
    Response from Citygate Volkswagen West London
    Thank you for taking the time to leave us a 5-Star Rating Robert!

    We are delighted you enjoyed your recent visit with us here at Citygate West London Volkswagen.

    If you require any additional assistance, please do not hesitate to get in touch.

    Best wishes and enjoy your weekend,
    Holly.
  • Rating 5.0
    All went according to plan
    Response from Citygate Volkswagen West London
    Good Afternoon Sally,

    Here at Citygate, we appreciate all of the feedback we can get so thank you so much for sharing your experience with us.

    We are only a call or email away so please do not hesitate to contact us if we can ever be of assistance.

    Warm Regards,
    Shan.
  • Rating 5.0
    Excellent
    Response from Citygate Volkswagen West London
    Good Afternoon Yogendra,

    Thank you so much for leaving our team at Citygate West London Volkswagen a five-star review.

    We are pleased to see that you had a positive experience during your visit and we will be sure to share this with the team.

    We are always more than happy to help so please do not hesitate to contact us via email or telephone if you require any assistance.

    Best Wishes,
    Shan.
  • Rating 5.0
    We were seen by the Manager who gave us excellent CS.
    Response from Citygate Volkswagen West London
    Thank you for the 5-Star Rating, Lynda! We are delighted you received great customer service from the managers in West London Volkswagen. If you require any assistance following your recent visit with us, please do not hesitate to email me at reviews@citygate.co.uk and I will assist you. Kind Regards, Holly.
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