Motability Scheme at Citygate Volkswagen West London

4.5
Rating 4.5
(162 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
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Welcome to Citygate Volkswagen West London

Motability Scheme at Citygate Volkswagen West London

At Citygate Volkswagen West London, all of our sales team are trained Motability Scheme Specialists.

Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.

Contact Citygate Volkswagen West London on 02089966600 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Capital Interchange Way
Brentford TW8 0EX
GB
Get directions
Phone Number
Call Citygate Volkswagen West London on 020 8996 6600
020 8996 6600
020 8996 6600
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • John Darcy
  • Otis Freedman
  • Ting Hong Norton Tse
  • Marta Zajac
  • Joseph Gilbert
  • Oliver Tickell
  • Besuan Robeen
  • Hashmatullah Ahmed
  • Alex P
  • Majd Naswari
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Robert Burrage
  • Clyde Dsouza
  • Sacha Halligan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Citygate Volkswagen West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Citygate Volkswagen West London

  • Rating 5.0
    Thank you
  • Rating 5.0
    10 out of 10 very good change over
  • Rating 5.0
    Amazing really nice and helpful
  • Rating 5.0
    They are very friendly and helpful.
  • Rating 4.0
    Every things was good
  • Rating 5.0
    Hash was excellent from start to finish. He explained everything clearly during each step of the process. Would highly recommend him to others when purchasing a car. Thanks Hash.
  • Rating 4.0
    Faster than expected. Bal on front desk went above and beyond with his service. Grateful.
  • Rating 5.0
    Good customer service, friendly and reliable
  • Rating 1.0
    It was the worst experience ever, would never advise anyone to go there.
  • Rating 5.0
    It was very helpful and quick service
  • Rating 5.0
    Great experience at city gate
    Staff are friendly and welcoming
  • Rating 5.0
    Great experience with CityGate Volkswagen West London .
  • Rating 5.0
    It was a seamless and very helpful experience. The sales rep Marta Zajac has been very helpful and answered all my queries. There was no misunderstandings or miscommunications. Very professional and kind.
  • Rating 5.0
    Excellent
  • Rating 5.0
    Very helpful and efficient. An excellent and friendly service.
  • Rating 5.0
    Hash at VW with the perfect customer service experience helped me really well and appreciate it the support.
  • Rating 5.0
    The best experience from start to finish by Norton, the Motability salesman at VW city gate London
  • Rating 5.0
    Absolutely brilliant experience collecting my new car
    Very professional and friendly team
    I was also not expecting the unveiling of my car and a cake
    Which was a lovely surprise
    The VW team were absolutely amazing
    Thank you so much
  • Rating 4.0
    Good customer service would be 5 star but failed to provide insurance certificate printout for motorbility customer
  • Rating 5.0
    Very happy with everything

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