The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Citygate Volkswagen West London

At Citygate Volkswagen West London, all of our sales team are trained Motability Scheme Specialists.
Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.
Contact Citygate Volkswagen West London on 02089966600 to make an appointment with our Motability Scheme specialist.
Contact information
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Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 19:00 |
Tuesday | 08:30 - 19:00 |
Wednesday | 08:30 - 19:00 |
Thursday | 08:30 - 19:00 |
Friday | 08:30 - 19:00 |
Saturday | 08:30 - 17:30 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- John Darcy
- Otis Freedman
- Ting Hong Norton Tse
- Marta Zajac
- Oliver Tickell
- Besuan Robeen
- Hashmatullah Ahmed
- Alex P
- Majd Naswari
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 12:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:30 - 18:00 |
Tuesday | 07:30 - 18:00 |
Wednesday | 07:30 - 18:00 |
Thursday | 07:30 - 18:00 |
Friday | 07:30 - 18:00 |
Saturday | 08:00 - 12:00 |
Sunday | Closed |
Motability service specialists:
- Robert Burrage
- Alexandru Bob
- Clyde Dsouza
- Sacha Halligan
Accessibility features at Citygate Volkswagen West London
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Citygate Volkswagen West London
- Rating 5.0Apr 15, 2025Satnam was great - helped us every step of the way. Brilliant service from Citygate!
- Rating 5.0Apr 13, 2025Excellent.
- Rating 5.0Apr 10, 2025Very Good and very professional service Thanks very recommend
- Rating 5.0Apr 9, 2025Majd was very helpful and able to answer all my questions. I received my car very quickly with the process being way quicker than I had ever managed. Thank you Majd!
- Rating 5.0Apr 8, 2025Really good experience, my sales representative Martha was absolutely amazing.
- Rating 5.0Apr 6, 2025It was a very positive experience.
- Rating 5.0Apr 2, 2025So helpful, polite and patient.
- Rating 5.0Apr 1, 2025Very happy with your service. It's on time. Now my car is in good condition. I have received all the information regarding my car. Thank you so much. I appreciate.
- Rating 5.0Apr 1, 2025Kept us updated along the way
- Rating 5.0Mar 24, 2025Very good
- Rating 5.0Mar 19, 2025Great experience very helpful
- Rating 5.0Mar 18, 2025Very quick and easy process
- Rating 5.0Mar 14, 2025Excellent
- Rating 5.0Mar 4, 2025This company and its employees have put in all their efforts to ensure customer satisfaction, and I am completely satisfied.
- Rating 5.0Mar 3, 2025Very reliable, friendly, well informed
- Rating 5.0Mar 3, 2025It was really a pleasure visiting Citygate vw dealership. Main reason was a sales executive MAJD who has been all the way very helpful and open to assist by all means. Very humble and professionally highest eager for costumer's care. |
- Rating 5.0Feb 28, 2025Everything was great, Michael Hagger, the sales executive, was a great help and was really nice.
- Rating 5.0Feb 26, 2025Very helpful and understanding
- Rating 5.0Feb 26, 2025Hello very clear and professional service
- Rating 5.0Feb 25, 2025Very pleased got a great car close to what I wanted. Fast and knowledgeable salesman.