Motability Scheme at Citygate Volkswagen West London
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Citygate Volkswagen West London
At Citygate Volkswagen West London, all of our sales team are trained Motability Scheme Specialists.
Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.
Contact Citygate Volkswagen West London on 02089966600 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Capital Interchange Way
Brentford TW8 0EX
GB
Phone Number
Call Citygate Volkswagen West London on 020 8996 6600
020 8996 6600
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- John Darcy
- Otis Freedman
- Ting Hong Norton Tse
- Marta Zajac
- Oliver Tickell
- Besuan Robeen
- Hashmatullah Ahmed
- Alex P
- Majd Naswari
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 12:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Robert Burrage
- Alexandru Bob
- Clyde Dsouza
- Sacha Halligan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Citygate Volkswagen West London
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Citygate Volkswagen West London
- Rating 5.0Mar 4, 2025This company and its employees have put in all their efforts to ensure customer satisfaction, and I am completely satisfied.
- Rating 5.0Mar 3, 2025Very reliable, friendly, well informed
- Rating 5.0Mar 3, 2025It was really a pleasure visiting Citygate vw dealership. Main reason was a sales executive MAJD who has been all the way very helpful and open to assist by all means. Very humble and professionally highest eager for costumer's care. |
- Rating 5.0Feb 28, 2025Everything was great, Michael Hagger, the sales executive, was a great help and was really nice.
- Rating 5.0Feb 26, 2025Very helpful and understanding
- Rating 5.0Feb 26, 2025Hello very clear and professional service
- Rating 5.0Feb 25, 2025Very pleased got a great car close to what I wanted. Fast and knowledgeable salesman.
- Rating 5.0Feb 21, 2025Very good
- Rating 5.0Feb 20, 2025excellent service and very helpful service and friendly service
- Rating 5.0Feb 19, 2025Excellent marmosh my dealer was amazing and helpful made me feel like a king he made sure I knew everything about the vehicle before I left he kept me well in form about when the vehicle will arrive and took a ways all anxiety surrounding the purchase I was then met by the manager I think Luke he shook my hand took time out his day to meet me and that went along way and also made sure I was all up to date and happy with everything well done city gate you smashed it and I was also offered tea coffee and water even better 😁😁
- Rating 5.0Feb 18, 2025Very good customer service
- Rating 5.0Feb 17, 2025Great experience. Very detailed and patient.
- Rating 5.0Feb 17, 2025Great experience. Very detailed and patient.
- Rating 5.0Feb 17, 2025He helped us a lot after waiting for 3 hours for someone to come and help us, but he was really good and helped us really quickly after.
- Rating 5.0Feb 14, 2025I had an outstanding experience with Majd at Volkswagen! Despite my busy schedule, he went above and beyond to assist me throughout the entire process. His exceptional customer service, professionalism, and dedication made everything seamless and stress-free. Majd’s knowledge and support were truly impressive, ensuring that all my needs were met with efficiency and care. He advised and brung to my knowledge everything that I needed to know about from the initial application process all the way to the hand over. I highly recommend him to anyone looking for a top-notch sales representative. Thank you, Majd, for making this such a great experience!
- Rating 5.0Feb 6, 2025Excellent service as usual
- Rating 5.0Feb 4, 2025Very good Service
- Rating 5.0Jan 29, 2025Amazing experience, loved every second I was there felt welcomed.
Michael was amazing had all the answers for my questions. - Rating 5.0Jan 29, 2025Everything was excellent. Jack really patient & pleasant despite my problems forgetting things & got a cake too! An unexpectedly good experience thankyou mucho
- Rating 5.0Jan 28, 2025Quick and professional.