Motability Scheme at Citygate Volkswagen West London
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Citygate Volkswagen West London
At Citygate Volkswagen West London, all of our sales team are trained Motability Scheme Specialists.
Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.
Contact Citygate Volkswagen West London on 02089966600 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Capital Interchange Way
Brentford TW8 0EX
GB
Phone Number
Call Citygate Volkswagen West London on 020 8996 6600
020 8996 6600
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- John Darcy
- Otis Freedman
- Ting Hong Norton Tse
- Marta Zajac
- Oliver Tickell
- Besuan Robeen
- Hashmatullah Ahmed
- Alex P
- Majd Naswari
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 12:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Robert Burrage
- Clyde Dsouza
- Sacha Halligan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Citygate Volkswagen West London
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Citygate Volkswagen West London
- Rating 5.0Feb 4, 2025Very good Service
- Rating 5.0Jan 29, 2025Amazing experience, loved every second I was there felt welcomed.
Michael was amazing had all the answers for my questions. - Rating 5.0Jan 29, 2025Everything was excellent. Jack really patient & pleasant despite my problems forgetting things & got a cake too! An unexpectedly good experience thankyou mucho
- Rating 5.0Jan 28, 2025Quick and professional.
- Rating 5.0Jan 27, 2025We were very happy with our experience and would definitely use them again as we have in the past.
They were very professional and friendly at all times and we will definitely recommend them to others - Rating 5.0Jan 27, 2025Majd the sales executive, who received us as usual and provided every kind of great assistance with superb professional input and moral thrusts with exclusive patience that I/ we have never observed any where in the past and in present as well.
Me and my wife were highly impressed by the gentleman’s (Majd)aboveboard matchless skill and noble values. It’s our pleasure to mention about the very welcoming & entertaing professional interaction.
Stay blessed Majd a great treasure for the organisation. - Rating 5.0Jan 23, 2025Michael at Citygate was excellent from start to finish. He went above and beyond to answer all my questions, assist me and d show me the workings of the car as well as to go through the paperwork. He was also friendly and personable throughout and paid specific attention to my individual needs. He even stayed later than necessary to help with the car collection at a day that was convenient for me. He made this experience amazing!
- Rating 5.0Jan 21, 2025Thank you for Michael who make my dream come true and done all paper work in professional ways.
- Rating 5.0Jan 21, 2025Really good experience. Was quick efficient. Had all the details available and the information needed to make the right choice. Would defo recommend majd.
- Rating 5.0Jan 21, 2025Helpful and informative keeping me updated on process
- Rating 5.0Jan 14, 2025Big thank you to Zachary. He was very, very helpful. Kept in contact with me at all times kept me updated no matter what and really looked after me.
- Rating 5.0Dec 27, 2024Sales person Mark, is an asset to citygate
- Rating 5.0Dec 25, 2024Thanks to mr majid for very good sales service and special thanks to mr nick the manager to provide us very good service the you so much
- Rating 5.0Dec 6, 2024Had a amazing experience with the team in Brentford
Marta was really helpful and answered all my questions. - Rating 5.0Dec 4, 2024Oliver at VW Citygate was Outstanding!
- Rating 5.0Dec 2, 2024The team was very helpful
- Rating 5.0Nov 26, 2024The handover was great. Thanks to the team that made this happen.
- Rating 5.0Nov 26, 2024Alex was really kind and helpful
It was an amazing experience - Rating 5.0Nov 26, 2024Very good service and friendly staff.
- Rating 5.0Nov 26, 2024Great friendly people. Very helpful and informative which was great as this is my first Motability car.