Motability Scheme at Citygate Volkswagen West London

4.6
Rating 4.6
(212 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00

Welcome to Citygate Volkswagen West London

At Citygate Volkswagen West London, all of our sales team are trained Motability Scheme Specialists.

Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.

Contact Citygate Volkswagen West London on 02089966600 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Capital Interchange Way
Brentford TW8 0EX
GB
Phone Number
Call Citygate Volkswagen West London on 020 8996 6600
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • John Darcy
  • Otis Freedman
  • Ting Hong Norton Tse
  • Marta Zajac
  • Oliver Tickell
  • Besuan Robeen
  • Hashmatullah Ahmed
  • Alex P
  • Majd Naswari
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Robert Burrage
  • Alexandru Bob
  • Clyde Dsouza
  • Sacha Halligan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Citygate Volkswagen West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Citygate Volkswagen West London

  • Rating 5.0
    Satnam was great - helped us every step of the way. Brilliant service from Citygate!
  • Rating 5.0
    Excellent.
  • Rating 5.0
    Very Good and very professional service Thanks very recommend
  • Rating 5.0
    Majd was very helpful and able to answer all my questions. I received my car very quickly with the process being way quicker than I had ever managed. Thank you Majd!
  • Rating 5.0
    Really good experience, my sales representative Martha was absolutely amazing.
  • Rating 5.0
    It was a very positive experience.
  • Rating 5.0
    So helpful, polite and patient.
  • Rating 5.0
    Very happy with your service. It's on time. Now my car is in good condition. I have received all the information regarding my car. Thank you so much. I appreciate.
  • Rating 5.0
    Kept us updated along the way
  • Rating 5.0
    Very good
  • Rating 5.0
    Great experience very helpful
  • Rating 5.0
    Very quick and easy process
  • Rating 5.0
    Excellent
  • Rating 5.0
    This company and its employees have put in all their efforts to ensure customer satisfaction, and I am completely satisfied.
  • Rating 5.0
    Very reliable, friendly, well informed
  • Rating 5.0
    It was really a pleasure visiting Citygate vw dealership. Main reason was a sales executive MAJD who has been all the way very helpful and open to assist by all means. Very humble and professionally highest eager for costumer's care. |
  • Rating 5.0
    Everything was great, Michael Hagger, the sales executive, was a great help and was really nice.
  • Rating 5.0
    Very helpful and understanding
  • Rating 5.0
    Hello very clear and professional service
  • Rating 5.0
    Very pleased got a great car close to what I wanted. Fast and knowledgeable salesman.

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