Motability Scheme at Jemca Toyota Bromley
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
146 Burnt Ash Lane
Bromley BR1 5TD
GB
Phone Number
Call Jemca Toyota Bromley on 020 8857 2101
020 8857 2101
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Michael Andrews
- John Zgambau
- Ben Sadgrove
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Beverley Holland
- Sean Pickerill
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Jemca Toyota Bromley
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Jemca Toyota Bromley
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Jemca Toyota Bromley can help you by: * Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car Contact Jemca Toyota Bromley on 02088572101 to make an appointment with our Motability Scheme specialist.
Reviews at Jemca Toyota Bromley
- Rating 5.0Apr 1, 2025Great service
- Rating 5.0Mar 20, 2025The car arrived late. Additionally, the vehicle registration number didn’t match the temporary cover note, making it difficult to get a parking permit right away. However, Michael was very helpful—he explained everything about the car, answered my questions, and even followed up after collection, which I really appreciated.Response from Jemca Toyota BromleyMar 27, 2025Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Mar 18, 2025It was a very good experience Ben and team were very helpful and friendlyResponse from Jemca Toyota BromleyMar 19, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 1.0Mar 14, 2025Absolutely disgraceful service and I definitely won’t be coming back as I’ve informed Motability of this disastrous experience yesterday and they’ve now changed my dealership to hopefully a more professional Toyota branch.
I waited many weeks to book in for my first service and was told, as before when I had to bring my car in a few months ago for a battery and computer fault after just 10 short months of my Toyota’s life that no courtesy cars are ever available, not even for Motability customers who rely on their vehicle due to mobility issues, so I could wait the hour it would take to complete the service instead of relying on taxis again.
I arrived early at 10.30am for my 11am appointment, handed over my keys and was told to book in at the desk and then wait for the hour whilst the service was done with a coffee in the lounge part. The young boy at the desk took my name and then strangely I was handed my keys back by the man who parked my car, but thought nothing of it as this is my first service here and I’d already given my name and registration number twice upon arrival.
TWO HOURS then passed with absolutely no updates whilst I sat with my Mum and dog waiting like complete idiots in full view of the glass office bustling with staff with my car out the front clearly waiting to be seen by countless employees walking past it, yet not one of them came out to see what the delay was and why we were sitting there like dummies from 10.30am until 12.30pm. Finally after 2 hours and 15 minutes we could take no more incompetence so asked how long it would be and was told they hadn’t even started yet as they hadn’t checked me in upon arrival because they thought I hadn’t arrived! Absolutely appalling excuse. So we’d wasted almost 3 hours by then for nothing just sitting there. My joint disability and chronic fatigue makes this incredibly painful and exhausting, so by then I was starting to feel increasingly unwell as was my elderly disabled Mother. I’m shocked that not a single employee asked why we’d been sat there that long in the empty showroom (except for a few other customers coming in briefly with complaints!) and having turned down a hospital appointment to attend this service and then subsequently missing my opticians appointment that afternoon too because of this extra wasted time, our whole day was totally ruined by their sheer incompetence and I’m now suffering the consequences with extremely poor health today.
Once the error was realised just before 1pm, they seemed to quickly rush my car through in 45 minutes which doesn’t feel safe and spend very little time on the complimentary wash leaving it streaky and the whole thing feeling very substandard after over 3 hours wasted sat there right in front of all the staff! Absolutely horrendous customer service and as I said, I have now raised this official complaint with Motability, so will be taking it further with them after this shockingly bad service. I would give no stars if I could- avoid Jemca Bromley as they clearly do not value anyone’s time, or their disabled customers on this scheme! - Rating 5.0Mar 14, 2025Service was swift and excellentResponse from Jemca Toyota BromleyMar 17, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 4.0Mar 13, 2025It was very good but it was not washed as l had asked for but othere to that very goodResponse from Jemca Toyota BromleyMar 17, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 28, 2025Very goodResponse from Jemca Toyota BromleyMar 5, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 25, 2025They were extremely helpful and exceedingly quickResponse from Jemca Toyota BromleyMar 5, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 13, 2025It was great and really good customer service from benResponse from Jemca Toyota BromleyFeb 17, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 3, 2025Carried out on time. Comfortable waiting.Response from Jemca Toyota BromleyFeb 4, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 29, 2025Service was excellent!!!!Response from Jemca Toyota BromleyFeb 4, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 28, 2025ExcellentResponse from Jemca Toyota BromleyFeb 4, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 28, 2025Excellent service I received cannot fault anything all up to date progress car bought back like new car xResponse from Jemca Toyota BromleyJan 28, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 8, 2025Always a brilliant service, very friendly and helpful staff.Response from Jemca Toyota BromleyJan 14, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Dec 30, 2024All round good experiance from start to finish. Ben was most helpfulResponse from Jemca Toyota BromleyJan 7, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Dec 23, 2024Michael Andrews was very informative and helpful. He supported us in choosing the right car for my mum. I highly recommend and have suggested to others to come to Jemca Toyota Bromley to get a car through Motability with them.Response from Jemca Toyota BromleyDec 27, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Dec 12, 2024Peter Woodward provided an excellent serviceResponse from Jemca Toyota BromleyDec 17, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Dec 11, 2024Everything is fine.Response from Jemca Toyota BromleyDec 17, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 4.0Dec 3, 2024Helpful, friendly and well informed staffResponse from Jemca Toyota BromleyDec 10, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 22, 2024Very professionalResponse from Jemca Toyota BromleyOct 23, 2024Thank you for your kind words - we're glad to have been of service!