Motability Scheme at Group 1 Volkswagen Bromley

4.6
Rating 4.6
(248 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Group 1 Volkswagen Bromley

Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.

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Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • In-depth handover experience
  • Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.
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Contact information

Address
Bromley Hill
Bromley BR1 4JS
GB
Get directions
Phone Number
Call Group 1 Volkswagen Bromley on 020 4586 2731
020 4586 2731
020 4586 2731
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Chris Walker
  • Andrew Selfridge
  • Logan Reekie
  • Brooke Morgan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Nirvenee Nursoo
  • Ian Johnson
  • Charlotte Alexander-Gaffney
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Bromley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Volkswagen Bromley

  • Rating 5.0
    My experience with Volkswagen bromley was amazing everyone was so kind and helpful but especially the dealer who sold us the car Chris! He was so professional and helpful answered all of our questions and talked us through everything not to mention how quickly he got everything done we went in to look at the car and within a couple of days we were back to pick it up thank you to Chris for being amazing! And I would 100% recommend.
    Response from Group 1 Volkswagen Bromley
    Dear Daisy,

    Thank you so much for taking the time to share your wonderful experience with us at Group 1 Volkswagen Bromley. We are thrilled to hear that you found our team, especially Chris, to be kind, helpful, and professional. It's fantastic to know that Chris was able to assist you efficiently and make the process of purchasing your car smooth and enjoyable.

    Your recommendation means a lot to us, and we are delighted that you are satisfied with your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Emma
    Group 1 Volkswagen Bromley
  • Rating 5.0
    Very helpful and informative
    Answered all my questions
    Response from Group 1 Volkswagen Bromley
    Dear Nicola,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team at Group 1 Volkswagen Bromley to be helpful and informative. It's great to know that we were able to answer all your questions and provide you with the support you needed.

    Your feedback is incredibly valuable to us, and your kind words motivate us to continue delivering the best service possible. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star rating. We look forward to serving you again soon.

    Best regards,

    Emma
    Group 1 Volkswagen Bromley
  • Rating 5.0
    Very good excellent staff happy with service
    Response from Group 1 Volkswagen Bromley
    Dear Kathleen K.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were happy with our service and found our staff to be excellent. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Bromley.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Christopher was so friendly and helpful and got everything sorted to quickly and stress free ! 100% recommend
    Response from Group 1 Volkswagen Bromley
    Hello Daisy,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Christopher was able to assist you in such a friendly and efficient manner. It's great to know that your experience with us was stress-free and met your expectations. Your recommendation means a lot to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Group 1 Volkswagen Bromley
  • Rating 5.0
    I would recommend this to everyone the person I spoke to was extremely helpful and patient. Thanks Andrew for your assistance
    Response from Group 1 Volkswagen Bromley
    Dear Amayrah T.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience and that our team member was able to assist you with patience and helpfulness. Your recommendation means a lot to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Bromley.

    Best regards,
    Group 1 Volkswagen Bromley
  • Rating 5.0
    Great experience. Staff were friendly and reassuring in regards to my anxiety. They were very comforting and the process was very simple
    Response from Group 1 Volkswagen Bromley
    Hello Sophie,

    Thank you so much for taking the time to share your experience with us at Group 1 Volkswagen Bromley. We are thrilled to hear that you had a great experience and that our staff were able to provide the friendly and reassuring service you needed. It's wonderful to know that we could help make the process simple and comforting for you.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    The Group 1 Volkswagen Bromley Team
  • Rating 5.0
    He was helpful and patient. He explained the features of the car well, which helped me make a prompt decision. He kept me up to date on the arrival of the car. Very friendly, professional and helpful.
    Response from Group 1 Volkswagen Bromley
    Dear Rachel,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Group 1 Volkswagen Bromley. Our team strives to provide helpful, patient, and professional service, and it's great to know that we were able to assist you effectively in making your decision. Keeping our customers informed and ensuring a friendly atmosphere is very important to us, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Bromley
  • Rating 5.0
    Very pleasant staff members.
    Response from Group 1 Volkswagen Bromley
    Dear Lilian,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff members to be very pleasant. At Group 1 Volkswagen Bromley, we strive to provide the best possible service to all our customers, and your feedback is truly appreciated. If there is anything more we can do for you, please don't hesitate to let us know. We look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Bromley
  • Rating 5.0
    He was friendly and attentive. He addressed my concerns and answered every question I had asked
    Response from Group 1 Volkswagen Bromley
    Hello Ezekiel,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience at Group 1 Volkswagen Bromley. It's wonderful to know that our team was able to address your concerns and answer all your questions. Your satisfaction is our top priority, and your kind words are greatly appreciated.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Bromley
  • Rating 5.0
    Brilliant staff
    Response from Group 1 Volkswagen Bromley
    Hello Gabriella,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff brilliant. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Bromley.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    It's very good. And excellent service
    Response from Group 1 Volkswagen Bromley
    Dear Sayanthakumaran,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had an excellent experience at Group 1 Volkswagen Bromley. Providing outstanding service is our top priority, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Emma
    Group 1 Volkswagen Bromley
  • Rating 5.0
    Excellent
    Response from Group 1 Volkswagen Bromley
    Hello Reece T.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Group 1 Volkswagen Bromley. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 Volkswagen Bromley Team
  • Rating 5.0
    The man that dealt with me was very very good , he was very helpful and took a lot of time to show and explain everything to me
    Response from Group 1 Volkswagen Bromley
    Dear Natalie M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at Group 1 Volkswagen Bromley. It's fantastic to know that our team member was able to assist you effectively and provide the detailed attention you needed. Your kind words and perfect rating mean a lot to us and motivate us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Bromley
  • Rating 5.0
    Good.
    Response from Group 1 Volkswagen Bromley
    Hello Reece,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Bromley. Your feedback is incredibly valuable and encourages our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Bromley
  • Rating 5.0
    Great experience
    Response from Group 1 Volkswagen Bromley
    Hello Jeshua,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a great experience at Group 1 Volkswagen Bromley. Our team is dedicated to providing the best service possible, and your feedback is incredibly rewarding. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Bromley
  • Rating 5.0
    Andrew was extremely knowledgeable about the products and even recommended a better vehicle so that my mum doesn't have to spend too much money.

    Appreciate you Andrew!
  • Rating 2.0
    Dealership were not really interested in doing anything for me, couldn’t wait to get you out of the showroom
  • Rating 5.0
    Such a lovely garage and a really lovely man who took our order and went the extra mile. So informative and patient with me. Extremely satisfied with the whole process. The man’s name was Chris Walker.
  • Rating 5.0
    Brilliant service from Logan can’t fault him helped me the hole way until my car arrived
    Thank you
  • Rating 5.0
    Very helpful and professional

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