Motability Scheme at Beadles Volkswagen Bromley

4.0
Rating 4.0
(14 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Bromley Hill
Bromley BR1 4JS
GB
Phone Number
Call Beadles Volkswagen Bromley on 020 8460 9911
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Ben Searle
  • Chris Walker
  • Giovanni Faedda
  • Andrew Selfridge
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Sarah Dolding
  • Laura Lawson
  • Nirvenee Nursoo
We recommend calling and booking an appointment before visiting.
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Accessibility features at Beadles Volkswagen Bromley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Beadles Volkswagen Bromley

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Beadles Volkswagen Bromley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Beadles Volkswagen Bromley on 02084609911 to make an appointment with our Motability Scheme specialist.

Reviews at Beadles Volkswagen Bromley

  • Rating 4.0
    Always great service with lovely staff
    Response from Beadles Volkswagen Bromley
    Thanks for your time reviewing us!
  • Rating 5.0
    From the time I arrived until I walked out I was happy. All our questions was answered with exact precision. I will tell all friends and family to head to this dealership
    Response from Beadles Volkswagen Bromley
    Thanks for your kind words, Michael. I am so pleased to hear that you would recommend us. We appreciate your time leaving us this review.
  • Rating 1.0
    In personal service-assistant looked put out when I asked for help to use the check in machine- car return uncleared and with smeared white stuff on the back window
    Response from Beadles Volkswagen Bromley
    Hi Louise, I am sorry to hear the ways in which we let you down and I believe we have been in touch directly. Your experience is being reviewed by our management team and our team will be reminded on how to meet our customers’ expectations. If you have anything further you want to discuss, you can send it to me directly on Volkswagen.marketing@beadles.co.uk – Thanks, Georgia
  • Rating 3.0
    One thing I would say they need to improve on customer service
    Response from Beadles Volkswagen Bromley
    Hi Joyce, I am sorry to hear that we let you down on a recent visit. I would like to know more about your experience to see in what ways we could be doing better. Please send it to me directly on Volkswagen.marketing@beadles.co.uk as I'd really appreciate the feedback. Thanks, Georgia
  • Rating 5.0
    Excellent customer service from Chris
    Response from Beadles Volkswagen Bromley
    Thanks for recognising a member of our team who gave you a great experience! We appreciate your time leaving us your review
  • Rating 3.0
    Despite getting the car to Beadles early and them knowing my husband was waiting, it took a long time for it to be returned, despite declining the valet. Also having asked on arrival to speak to the motability specialist, no one bothered to speak to him, which is the same disinterest we found 3 years ago leading to us getting the vehicle from the Sevenoaks dealership. Beadles at Bromley does not appear to value Motability clients
    Response from Beadles Volkswagen Bromley
    Hi Catherine, Thanks for your time leaving us feedback. We're sorry you felt disappointed by your interactions with us and we've taken your comments seriously. We look to make every customer feel valued and anything less of that is unacceptable. We hope to do better next time, with improved processes in place. Thanks, Georgia
  • Rating 5.0
    Very helpful Excellent customer service would highly recommend beadles for services
    Response from Beadles Volkswagen Bromley
    Thank you for the recommendation! We're happy to hear everything went well.
  • Rating 5.0
    Excellent customer care
    Response from Beadles Volkswagen Bromley
    Thank you for your feedback on a great experience and the five-stars!
  • Rating 4.0
    Great customer service
    Response from Beadles Volkswagen Bromley
    Thanks for the five-star review
  • Rating 1.0
    Vert disappointed im a motabilitly customer and I'm now stuck here for the next 3 years definitely won't renew
    Response from Beadles Volkswagen Bromley
    Hi Ayse, Thanks for the review, if you do have any feedback on what might have dropped us down to 1-star we’d value hearing from you! Please send it to me directly on Volkswagen.marketing@beadles.co.uk – Thanks, Georgia
  • Rating 5.0
    Very efficient and helpful.
    Response from Beadles Volkswagen Bromley
    Thank you for the recommendation! We're happy to hear everything went well.
  • Rating 5.0
    Very very good
    Response from Beadles Volkswagen Bromley
    Thank you for leaving us five-stars – we appreciate it!
  • Rating 5.0
    Brilliant customer service and extremely knowledgeable with finding out what suits my needs and extremely helpful
    Response from Beadles Volkswagen Bromley
    Thank you for leaving us five-stars – we appreciate it!
  • Rating 5.0
    Great experience with Giovanni. Really pleasant, polite and very helpful. Called me the next day and when he didn't get me, sent me an email. Brilliant service!
    Response from Beadles Volkswagen Bromley
    Thanks for recognising a member of our team who gave you a great experience! We appreciate your time leaving us your review
Displaying reviews 1 - 3 out of the 14 most recent
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