Motability Scheme at Group 1 Volkswagen Bromley

4.5
Rating 4.5
(145 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Group 1 Volkswagen Bromley

Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.

Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • In-depth handover experience
  • Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.

Contact information

Address
Bromley Hill
Bromley BR1 4JS
GB
Phone Number
Call Group 1 Volkswagen Bromley on 020 4586 2731
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Chris Walker
  • Andrew Selfridge
  • Logan Reekie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Adrian Worship
  • Nirvenee Nursoo
  • Ian Johnson
  • Charlotte Alexander-Gaffney
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Bromley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Volkswagen Bromley

  • Rating 5.0
    From start to finish the process was smooth. Andrew in particular went above and beyond to ensure everything was in order, I can’t fault him at all. Thank you so much :)
  • Rating 5.0
    Chris was really helpful and friendly
    Response from Group 1 Volkswagen Bromley
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 4.0
    Generally the experience was good and positive - the car did take a long time to arrive but I still had my previous car during this time and was kept updated.
    Response from Group 1 Volkswagen Bromley
    Hi Holly, we are glad that you had a positive experience at Group 1 Volkswagen, we appreciate your feedback and will pass this onto our management team.
  • Rating 5.0
    Good reception by staff at Volkswagon Bromley.
    Response from Group 1 Volkswagen Bromley
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Andrew Selfridge was extremely helpful with the whole process.
    Response from Group 1 Volkswagen Bromley
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 2.0
    The First Lady we met was absolutely amazing. She dealt with us because the original lady was busy at the time. She said that she would wash the car and everything. Very polite and very helpful. When we came to pick up the car the lady that dealt with me was not good at all she did not get the car washed at all and I had to come back to ask what Motability said in regards to the wing mirror and then I had to ask her for the insurance number not good at all customer service from this lady was very bad. Not impressed at all.
  • Rating 3.0
    A bit gruelling
    Response from Group 1 Volkswagen Bromley
    Hi Delroy, we appreciate your feedback and are disappointed to hear you had this experience, please can you provide us with further details here: BromleyVW@group1auto.co.uk and a member of our management team will look into this.
  • Rating 5.0
    Excellent all around
    Response from Group 1 Volkswagen Bromley
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Andrew was amazing, very patient & cares a whole lot.
    Thank you Andrew
    Response from Group 1 Volkswagen Bromley
    Hi Beverley, we appreciate your feedback on your recent experience at Group 1 Volkswagen Bromley. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
  • Rating 5.0
    As usual excellent customer service and care. I accidentally unsubscribed can u reverse this please
    Response from Group 1 Volkswagen Bromley
    Hi Ceri, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Andrew was very helpful and friendly, he made the experience a positive one. I would definitely recommend him to a friend.
    Response from Group 1 Volkswagen Bromley
    Hi Seniz, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Very good service
    Response from Group 1 Volkswagen Bromley
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Brilliant
    Response from Group 1 Volkswagen Bromley
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Very good 👍
    Response from Group 1 Volkswagen Bromley
    Hi Pauline, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    All the staff were very friendly and helpful
    Response from Group 1 Volkswagen Bromley
    Hi Lilian, we are glad that you had such a positive experience at Group 1 Volkswagen Bromley, we look forward to seeing you again soon.
  • Rating 5.0
    Chris was a great sales man ..appreciate
    Response from Group 1 Volkswagen Bromley
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Great
    Response from Group 1 Volkswagen Bromley
    Hi Rukhsana, we are glad that you had such a positive experience at Group 1 Volkswagen Bromley, we look forward to seeing you again soon.
  • Rating 5.0
    It’s been great Andrew has been brilliant
    Explained everything clear, kept me updated on everything
    His very nice polite & friendly
    Very good at his job
    Response from Group 1 Volkswagen Bromley
    Thank you for the great review and the feedback on your visit to Group 1 Volkswagen Bromley, we really appreciate it. We look forward to welcoming you back soon.
  • Rating 5.0
    Sarah looked after us really well. She was empathetic and reassuring. A kind and lovely lady.
    Response from Group 1 Volkswagen Bromley
    Hi Tracey, we are glad that you had such a positive experience at Group 1 Volkswagen Bromley, we look forward to seeing you again soon.
  • Rating 5.0
    Excellent
    Response from Group 1 Volkswagen Bromley
    Hi Ahmet, we are glad that you had such a positive experience at Group 1 Volkswagen Bromley, we look forward to seeing you again soon.

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