Motability Scheme at Vertu Ford Bromley
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Ford Bromley
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Ford Bromley can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Ford Bromley on 02037928873 to make an appointment with our Motability specialist.
Contact information
Address
Masons Hill
Bromley BR2 9HS
GB
Phone Number
Call Vertu Ford Bromley on 020 3792 8873
020 3792 8873
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Kevin Tomkins
- Alice Shelley
- Joanna Brown
- Ilektra Bikaki
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Georgina Galvin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Bromley
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Ford Bromley
- Rating 5.0May 15, 2025Very friendly and helpful
- Rating 5.0May 10, 2025Extremely helpfulResponse from Vertu Ford BromleyMay 10, 2025Hello Robert,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service extremely helpful. At Vertu Ford Bromley, we strive to provide the best experience for our customers, and your feedback is a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Liza - Rating 5.0May 9, 2025Very good experienceResponse from Vertu Ford BromleyMay 9, 2025Hello Mary O.,
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a very good experience at Vertu Ford Bromley. Providing excellent service is our top priority, and your positive review is a great encouragement to our team. If you have any further comments or need assistance in the future, please feel free to reach out. We look forward to serving you again!
Best regards,
Liza - Rating 5.0Apr 24, 2025The motability staff were excellent. Very helpful and patient. Explained everything carefully as it was our first time applying. Very happy!Response from Vertu Ford BromleyApr 24, 2025Hello Muhammad B.,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our Motability staff were able to assist you effectively and make your first application process smooth and understandable. Your kind words about their helpfulness and patience mean a lot to us. We are delighted to know that you are very happy with our service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Danielle - Rating 5.0Apr 23, 2025Very good Kevin was amazingResponse from Vertu Ford BromleyApr 23, 2025Hello Gail,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with Kevin. Providing excellent service is our top priority, and it's fantastic to know that Kevin was able to meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Bromley.
Best regards,
Danielle - Rating 5.0Apr 11, 2025
Very satisfied, we were impressed with the video of the checks.Response from Vertu Ford BromleyApr 11, 2025Dear Heather H.,
Thank you so much for your wonderful feedback about your recent experience! We're thrilled to hear that you enjoyed our car health check video.
If you have any questions or just want to chat, don’t hesitate to reach out. We can’t wait to serve you again soon!
Warm regards,
Dean - Rating 5.0Apr 11, 2025Alice was very professional,every question asked was answered politely and indepth.Response from Vertu Ford BromleyApr 11, 2025Dear Colin
Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Alice provided you with professional and thorough service. At Vertu Ford Bromley, we strive to ensure that all our customers receive the best possible experience, and it's wonderful to know that Alice met your expectations. Kind regards, Dean - Rating 5.0Apr 8, 2025Great customer serviceResponse from Vertu Ford BromleyApr 8, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 1.0Apr 8, 2025Awful experience as usualResponse from Vertu Ford BromleyApr 8, 2025Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1LT0804 Kind regards, Liza.
- Rating 5.0Apr 7, 2025Excellent friendly serviceResponse from Vertu Ford BromleyApr 7, 2025Thanks for the great score! Kind regards, Liza.
- Rating 5.0Apr 4, 2025Excellent service and professionalism...cannot fault in any way...Response from Vertu Ford BromleyApr 4, 2025Hi Herbert. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
- Rating 5.0Mar 20, 2025Everything was smooth sailing all the way. Alice Shelley was my contact person. She made sure everything worked out with no delays or issues. She went above and beyond to make my purchase of a new car as seamless as possible. Not a single error or glitch. I would highly recommend this dealership and Alice specifically. Thank youResponse from Vertu Ford BromleyMar 21, 2025Hi Penelope. Thank you so much for your kind words! We are so happy to hear that Alice was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
- Rating 5.0Mar 17, 2025The staff were excellent and they were very helpful in everything that I needed to knowResponse from Vertu Ford BromleyMar 17, 2025Good afternoon Daniel. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 13, 2025Staff were very helpful and the service to keep me informedResponse from Vertu Ford BromleyMar 13, 2025Good afternoon Olga. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 5, 2025Very straight forward. Ms Shelley was extremely supportive and knowledgeable. I would definitely recommendResponse from Vertu Ford BromleyMar 5, 2025Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Feb 27, 2025Really good.polite and informativeResponse from Vertu Ford BromleyFeb 27, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Feb 24, 2025Absolutely no problem. Toyota cancelled and Ford experience was very good.Response from Vertu Ford BromleyFeb 24, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Feb 10, 2025Polite and friendly serviceResponse from Vertu Ford BromleyFeb 10, 2025Hi Tracey. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
- Rating 2.0Feb 7, 2025It was seamless and very smooth. The car was taken away early in the morning and brought back by lunchtime looking very nice and clean. All the paperwork was done and dusted. Service with a smile. 😊
I have one complaint; when the car was going away, I informed the person from Ford that I keep getting a warning that that my key fob battery is low. He didn’t do anything about it and brought it back the same way.
When I asked him about it, he said I should just go and buy a battery for it. I found out that it doesn’t work like that. I’m very upset.Response from Vertu Ford BromleyFeb 7, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew. - Rating 2.0Feb 6, 2025Very poor communication and then the front to want to charge a disabled person £40 to deliver the car back to them. But not even to contact and say hey your car is ready. Nothing. Totally rubbish serviceResponse from Vertu Ford BromleyFeb 6, 2025Good afternoon Michael. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXTMY0602 regards, Dean
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Bromley.
Best regards,
Liza.