Motability Scheme at Bristol Street Motors Ford Bromley
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Bristol Street Motors Ford Bromley
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Bristol Street Motors Ford Bromley can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Bristol Street Motors Ford Bromley on 02037928873 to make an appointment with our Motability specialist.
Contact information
Address
Masons Hill
Bromley BR2 9HS
GB
Phone Number
Call Bristol Street Motors Ford Bromley on 020 3792 8873
020 3792 8873
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Kevin Tomkins
- Jordan Fernando Tendaie
- Alice Shelley
- Ilektra Bikaki
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Georgina Galvin
- Jordan Parish
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Bristol Street Motors Ford Bromley
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Bristol Street Motors Ford Bromley
- Rating 5.0Dec 30, 2024The whole service went well including the interaction with the staff at the dealership and the works carried out
- Rating 1.0Dec 30, 2024Awful serviceResponse from Bristol Street Motors Ford BromleyDec 30, 2024Good afternoon Louise. Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref YXT1LT3012 Kind regards, Kerry
- Rating 5.0Dec 20, 2024A young lady called Alice looked after me she was polite friendly and very professional thank you so muchResponse from Bristol Street Motors Ford BromleyDec 20, 2024Thank you so much for your kind words! We are so happy to hear that Alice was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
- Rating 5.0Dec 19, 2024I recently had my Vehicle serviced at Bristol Street Motors Ford Bromley and was incredibly impressed with the entire experience. From the moment I made the initial appointment, the staff were friendly, professional, and incredibly helpful.
The service itself was completed efficiently and on time, and I was kept informed throughout the process.
I was particularly impressed with the attention to detail and the overall quality of the work. My vehicle now runs smoother than ever before.
I highly recommend Bristol Street Motors Ford Bromley to anyone seeking reliable and professional vehicle service. Their commitment to customer satisfaction is truly exceptional.Response from Bristol Street Motors Ford BromleyDec 20, 2024Good morning, Mary. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle - Rating 5.0Dec 19, 2024Amazing service. Clean car. Quick service. Extremely polite. 10/10Response from Bristol Street Motors Ford BromleyDec 19, 2024Good afternoon, Treason. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 10, 2024Kevin provided us with a great service, going through everything in details and giving regular updates.Response from Bristol Street Motors Ford BromleyDec 10, 2024Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Nov 27, 2024Friendly, helpful. Collection and return was all like clockworkResponse from Bristol Street Motors Ford BromleyNov 27, 2024Good afternoon, Graham . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Nov 25, 2024Great service from Kevin and all the staffResponse from Bristol Street Motors Ford BromleyNov 25, 2024Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Nov 19, 2024Very good, very friendlyResponse from Bristol Street Motors Ford BromleyNov 19, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Nov 11, 2024Alice was absolutely brilliant and understanding when ordering the car thank youResponse from Bristol Street Motors Ford BromleyNov 11, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Nov 6, 2024Jamie was extremely helpful and kind.Response from Bristol Street Motors Ford BromleyNov 6, 2024Good afternoon Gillian. Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 2.0Oct 30, 2024Very disappointed with the service process. Motability car was in the dealership for 3 days & still being informed additional work is required due to age & mileage. Car is less than 2 years old & has low mileage.
I booked in my Motability car for a service and had to specify it was a Motability car and make alternative arrangements for the day. The car remained in the garage for 3 days & we received conflicting information on why there was a delay. I clarified the details of my car on day 2. I was informed on day 3 that a gear service is required on my car now & needs to be booked back in & it was due to the age & mileage. The car has very low mileage & is 2 years old. On collecting the car we were informed it was a mistake but then subsequently received a call informing us that it was up to us if we wanted to book it back in. Not sure now whether the car we are driving is safe or not.Response from Bristol Street Motors Ford BromleyOct 30, 2024Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT02HA3010 Kind regards, Stuart. - Rating 5.0Oct 22, 2024Easy to arrange and work completed at the agreed time.Response from Bristol Street Motors Ford BromleyOct 22, 2024Hi Katie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Oct 18, 2024Brilliant experience,thank youResponse from Bristol Street Motors Ford BromleyOct 18, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Oct 17, 2024Great service and good customer serviceResponse from Bristol Street Motors Ford BromleyOct 17, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Oct 16, 2024Very professional and helpful.Response from Bristol Street Motors Ford BromleyOct 16, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Oct 9, 2024excellent serviceResponse from Bristol Street Motors Ford BromleyOct 9, 2024Thanks for taking the time to mark us as 5 stars! Kind regards Dawn
- Rating 5.0Oct 9, 2024Excellent, couldn’t have been better.Response from Bristol Street Motors Ford BromleyOct 9, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Oct 8, 2024Great service swiftly sorted out.Response from Bristol Street Motors Ford BromleyOct 8, 2024Good afternoon, Esme . Thanks for the great score! Kind regards, Danielle
- Rating 5.0Oct 8, 2024Experience knowledgeable staffResponse from Bristol Street Motors Ford BromleyOct 8, 2024Thank you for taking your time to leave this great review! Kind regards Dawn