Motability Scheme at Bristol Street Motors Ford Bromley

4.8
Rating 4.8
(42 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00

Welcome to Bristol Street Motors Ford Bromley

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford Bromley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford Bromley on 03445585389 to make an appointment with our Motability specialist.

Contact information

Address
Masons Hill
Bromley BR2 9HS
GB
Phone Number
Call Bristol Street Motors Ford Bromley on 0344 558 5389
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Kevin Tomkins
  • David Ellison
  • Alice Shelley
  • Francesca Edmondson
  • Courtney Young
  • Carrie-Anne Carmen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • John Williams
  • Lauren Noble
  • Fiona Hill
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford Bromley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford Bromley

  • Rating 5.0
    Great service and customer service polite and friendly
    Response from Bristol Street Motors Ford Bromley
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Stuart.
  • Rating 5.0
    Good service
    Response from Bristol Street Motors Ford Bromley
    Hello Phillip S.. Thank you for taking the time to leave us a review about your visit. Thanks Dawn
  • Rating 2.0
    Unfortunately the experience as a whole was lacking in many ways to allow for a better star rating.
    Response from Bristol Street Motors Ford Bromley
    Good afternoon, Jean. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me further details to digitalcustomerexperience@vertumotors.com - Thank you, Stuart.
  • Rating 5.0
    Brilliant !! Could not ask for more
    Response from Bristol Street Motors Ford Bromley
    Good morning Malcolm. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Dean.
  • Rating 5.0
    Great customer service very pleasant experience
    Response from Bristol Street Motors Ford Bromley
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn
  • Rating 5.0
    Brilliant service, attentive staff
    Response from Bristol Street Motors Ford Bromley
    Thank you for taking the time to leave us this brilliant 5 star review Charlie! I am glad to hear that you had a fantastic handover with us at Bristol Street Motors Ford Bromley! Kind regards, Trish.
  • Rating 5.0
    If there is any thing more than five stars, I would have given that. Thank you
    Response from Bristol Street Motors Ford Bromley
    Hello Ifeoma and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Kevin was very calm, kind, humorous, and thorough with my questions. His explanations of the service was great as we are new to Motorbility.
    Response from Bristol Street Motors Ford Bromley
    Hi Sandra. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Kevin and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Kerry
  • Rating 5.0
    Good service
    Response from Bristol Street Motors Ford Bromley
    It is great to know that you would rate us as 5 stars Steven! Thank you for taking the time to leave us this review, kind regards, Kerry
  • Rating 5.0
    Great service from Courtney & Francesca, made me feel very comfortable and at ease and gave me time to pick my option with all the information I needed to make a decision.
    Response from Bristol Street Motors Ford Bromley
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that both Courtney & Francesca receive the recognition they deserve and forward this to the management for you. Thank you Karen
  • Rating 5.0
    Quick and efficient delivery sooner than expected
    Response from Bristol Street Motors Ford Bromley
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
  • Rating 5.0
    Alice at Ford Bromley was fantastic she kept me informed all the way throughout my time waiting for the car pleasant helpful staff in the whole branch Ian the manager came and had a chat whilst the car was being valeted he was so lovely explained everything in detail so did Alice the valet man bought the new car round he was lovely. What a pleasure to meet enthusiastic hard working team at Ford Bromley even the receptionists were great thank you for a wonderful smooth experience Ford Bromley are fantastic at what they do
    Response from Bristol Street Motors Ford Bromley
    Good afternoon Sally. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Alice and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Dean.
  • Rating 5.0
    Great Customer Service - keeping me updated at all times with progress
    Response from Bristol Street Motors Ford Bromley
    Good afternoon Sanyu, thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Chloe
  • Rating 5.0
    Friendly, respectful and helpful. Plus super quick and efficient. I knew what I wanted and Courtney sorted it out. Thank you!
    Response from Bristol Street Motors Ford Bromley
    Hi Sarah, thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Courtney receives the recognition he deserves. Many thanks, Trish.
  • Rating 5.0
    Always keeping me updated very friendly people I'm glad i chose Ford's of Bromley.
    Response from Bristol Street Motors Ford Bromley
    Hello Garry, thank you for taking the time to leave us a great 5 star review about your visit. Kind regards, Trish.
  • Rating 5.0
    Great and friendly serviced
    Response from Bristol Street Motors Ford Bromley
    Hello Deborah and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Great customer service
    Response from Bristol Street Motors Ford Bromley
    Hello Ogechi. Thank you for taking the time to leave us a review about your visit. KInd Regards, Stuart.
  • Rating 5.0
    Very smooth change over from old car to new and very competent and knowledgeable staff
    Response from Bristol Street Motors Ford Bromley
    Good morning Andrew. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Dean.
  • Rating 5.0
    Courtney was so pleasant and polite and helpful,nothing was too much trouble. I was very happy with my appointment.
    Response from Bristol Street Motors Ford Bromley
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
  • Rating 5.0
    Great service from kevin in motability
    Response from Bristol Street Motors Ford Bromley
    Hello Peter. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Kevin receives the recognition he deserves. Many thanks, Dean.
Displaying reviews 1 - 3 out of the 20 most recent
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