Motability Scheme at Vertu Ford Bromley

4.8
Rating 4.8
(358 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Bromley

Motability Scheme at Vertu Ford Bromley

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Bromley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Bromley on 02037928873 to make an appointment with our Motability specialist.

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Contact information

Address
Masons Hill
Bromley BR2 9HS
GB
Get directions
Phone Number
Call Vertu Ford Bromley on 020 3792 8873
020 3792 8873
020 3792 8873
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Kevin Tomkins
  • Gary Boughtwood
  • Alice Shelley
  • Joanna Brown
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • John Williams
  • Jordan Parish
  • Simone Melissano
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Bromley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Bromley

  • Rating 5.0
    Gary was amazing, answered all my questions made sure I was comfortable with choice of car! Was quick but very efficient. Had previous car from this company and if I need mobility going forward I will always use ford!
    Response from Vertu Ford Bromley
    Hello May R.,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Gary was able to assist you effectively and ensure you were comfortable with your choice of car. It's fantastic to know that your experience with us was both quick and efficient. We truly appreciate your loyalty and are delighted to have you as a returning customer. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Bromley.

    Best regards,
    Liza
  • Rating 5.0
    Jo was very helpful and made the process quick and easy.
    Response from Vertu Ford Bromley
    Dear Charlene T.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Jo was able to assist you effectively and make the process quick and easy. Your positive feedback and perfect rating are greatly appreciated and will be shared with Jo and the team.

    At Vertu Ford Bromley, we strive to provide exceptional service to all our customers, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words.

    Best regards,

    Liza
  • Rating 5.0
    Was very happy with the service we received from our adviser was very helpful
    Response from Vertu Ford Bromley
    Dear Harry

    Thank you so much for taking the time to share your positive experience with us at Vertu Ford Bromley. We are thrilled to hear that you were very happy with the service provided by our adviser. Our team is dedicated to offering helpful and attentive service, and your feedback is a wonderful affirmation of their efforts.

    We truly appreciate your 5-star rating and are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words.

    Best regards,

    Dawn
    Customer Service Team
  • Rating 5.0
    Picked up car with no problem,all explained and helped to negotiate the workings of new car.Much appreciated .
    Response from Vertu Ford Bromley
    Dear Lesley

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience picking up your new car was smooth and that everything was clearly explained. Our team at Vertu Ford Bromley is dedicated to ensuring our customers feel comfortable and confident with their new vehicles, and it's great to know we met your expectations.

    Your feedback is greatly appreciated, and we are delighted to have been able to assist you. If you have any further questions or need additional support, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Dean
  • Rating 5.0
    Ver happy
    Response from Vertu Ford Bromley
    Hello Tanya

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you are very happy with your experience at Vertu Ford Bromley. Providing excellent service and ensuring our customers' satisfaction is our top priority, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very helpful and accommodating was patient and explained everything that was needed made me feel comfortable
    Response from Vertu Ford Bromley
    Hello Lee W.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team helpful and accommodating. It's wonderful to know that we were able to make you feel comfortable and provide the explanations you needed. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Bromley.

    Best regards,
    Liza.
  • Rating 5.0
    Very polite, very helpful very professional would recommend
    Response from Vertu Ford Bromley
    Dear Maurice S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team to be polite, helpful, and professional. Your recommendation means a lot to us and serves as a great encouragement to continue providing excellent service. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Bromley.

    Best regards,
    Liza
  • Rating 5.0
    Very happy with the service from your company
    Response from Vertu Ford Bromley
    Dear Robert,
    Thank you so much for taking the time to share your positive experience with us at Vertu Ford Bromley. We are thrilled to hear that you are very happy with the service you received. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Kerry
  • Rating 5.0
    Overall experience very good.
    Simone was very professional.
    Kept updated throughout process of service and MOT of vehicle.
    Response from Vertu Ford Bromley
    Dear Zoe

    Thank you so much for taking the time to share your positive experience with us at Vertu Ford Bromley. We are thrilled to hear that you found the overall experience very good and that Simone's professionalism and communication met your expectations. Keeping our customers updated throughout the service process is something we strive for, and it's wonderful to know that it made a difference for you.

    Your perfect rating of 5.0 is greatly appreciated and motivates us to continue providing the best service possible. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words.

    Best regards,

    Keith
  • Rating 5.0
    Very good service nice over all staff
    Response from Vertu Ford Bromley
    Hello Harvey

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with our service and found our staff to be nice overall. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Bromley.

    Best regards,

    Keith
  • Rating 5.0
    Very good customer service solved our problem straight away
    Response from Vertu Ford Bromley
    Hello Claire

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that our customer service team was able to solve your problem straight away. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Bromley.

    Best regards,

    Keith
  • Rating 5.0
    Dealer was very helpful and helped me with my purchase quickly without a fuss
    Response from Vertu Ford Bromley
    Hello Emma,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Ford Bromley. Our team always strives to provide quick and hassle-free service, and it's great to know that we were able to assist you effectively with your purchase. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Everyone was helpful, I was made to feel comfortable and respected. It felt more like being with friends rather than a dealer.
    Response from Vertu Ford Bromley
    Dear Elke

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you felt comfortable and respected during your visit to Vertu Ford Bromley. Our team strives to create a welcoming and friendly atmosphere, and it's fantastic to know that it felt more like being with friends. Your kind words and perfect rating mean a lot to us, and we look forward to welcoming you back in the future.

    Best regards, Dawn
  • Rating 5.0
    The young lady at reception was excellent. The man that brought the car down was excellent. I’m generally very very impressed with your staff communication skills. Very very friendly pleasant manner very helpful. I’ll give you 15 out of 10.
    Response from Vertu Ford Bromley
    Dear Shawn R.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Vertu Ford Bromley. Our team takes great pride in providing excellent service, and it's incredibly rewarding to know that their efforts made such a positive impression on you.

    Your kind words about our staff's communication skills and friendly manner are greatly appreciated. We strive to ensure every customer feels valued and supported, and your feedback is a testament to the hard work and dedication of our team.

    Thank you once again for your generous rating and for choosing the Motability Scheme at Vertu Ford Bromley. We look forward to welcoming you back in the future.

    Best regards,

    Liza
  • Rating 5.0
    Great service, very happy and would definitely do again
    Response from Vertu Ford Bromley
    Hello Sean G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at Vertu Ford Bromley. Your satisfaction is our top priority, and it’s fantastic to know that you would choose us again. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Very helpful nothing was too much trouble every question answered was a pleasure to order from 👏
    Response from Vertu Ford Bromley
    Hello Wayne G.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. At Vertu Ford Bromley, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Alice was amazing. Helpful, informative and always had a smile on her face.
    Response from Vertu Ford Bromley
    Hello Thomas O.,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Alice made such a positive impression during your visit. Providing helpful and informative service with a smile is exactly what we strive for at Vertu Ford Bromley. Your kind words and perfect rating mean a lot to us and will surely be shared with Alice and the team.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon!

    Best regards,
    Liza.
  • Rating 5.0
    Was friendly and explianed everything has we done application
    Response from Vertu Ford Bromley
    Dear Susan E.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and that everything was clearly explained during your application process. Your feedback is incredibly valuable to us, and we are delighted to know that we could provide you with a positive experience.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are here to help!

    Best regards,
    Matthew
  • Rating 5.0
    Friendy efficient and helpfull was very impressed with this dealership
    Response from Vertu Ford Bromley
    Dear Malcolm S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team at Vertu Ford Bromley to be friendly, efficient, and helpful. Your kind words and perfect rating are greatly appreciated and serve as a fantastic encouragement for our team.

    We are committed to providing the best service possible, and it’s always rewarding to know that we have met your expectations. If there is anything more we can do for you, please do not hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme with us. We look forward to serving you again in the future.

    Best regards,
    Matthew
  • Rating 5.0
    Very helpful and easy to talk to
    Response from Vertu Ford Bromley
    Dear Liam A.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team very helpful and easy to talk to. At Vertu Ford Bromley, we strive to provide the best possible service to all our customers, and your feedback is a wonderful affirmation of our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Matthew

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