Motability Scheme at Vertu Ford Bromley

4.7
Rating 4.7
(302 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Bromley

Motability Scheme at Vertu Ford Bromley

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Bromley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Bromley on 02037928873 to make an appointment with our Motability specialist.

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Contact information

Address
Masons Hill
Bromley BR2 9HS
GB
Get directions
Phone Number
Call Vertu Ford Bromley on 020 3792 8873
020 3792 8873
020 3792 8873
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Kevin Tomkins
  • Alice Shelley
  • Joanna Brown
  • Ilektra Bikaki
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Georgina Galvin
  • Jordan Parish
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Bromley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Bromley

  • Rating 5.0
    Very satisfied our visit and test drive. Jo was very helpful, friendly and informative
    Response from Vertu Ford Bromley
    Hello Debbie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you were very satisfied with your visit and test drive. It's great to know that Jo was able to provide you with helpful, friendly, and informative service. We strive to ensure every customer has a positive experience, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Bromley!

    Best regards,
    Liza
  • Rating 5.0
    Experience from start to finish was excellent. Alice at Ford Bromley, was polite friendly and extremely efficient. Could recommend her more highly.
    Response from Vertu Ford Bromley
    Hello Darren O.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience from start to finish was excellent. Alice will be delighted to know that her polite, friendly, and efficient service made such a positive impression. Your recommendation means a lot to us, and we are grateful for your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out

    Kind regards
    Keith
  • Rating 5.0
    Very nice and helpful staff.
    But parking at the Bromley dealership is a joke.
    Response from Vertu Ford Bromley
    Thank you for taking the time to leave us a review. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YTMB1606 Kind regards Dawn

  • Rating 5.0
    Fantastic service
    Response from Vertu Ford Bromley
    Hello Danielle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received fantastic service during your visit to Vertu Ford Bromley. Our team is dedicated to providing the best experience possible, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Vertu Ford Bromley Team
  • Rating 5.0
    Easy Alice explained everything thoroughly and professionally
    Response from Vertu Ford Bromley
    Hello Jon

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that your experience with Easy Alice was both thorough and professional. At Vertu Ford Bromley, we strive to provide exceptional service to all our customers, and it's wonderful to know that Alice was able to meet your expectations.

    Your feedback is greatly appreciated and will be shared with Alice and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    Dean
  • Rating 5.0
    She was excellent. She couldn’t do enough for me. The experience was so easy. Well, she made easy. it was a pleasure.
    Response from Vertu Ford Bromley
    Hello Steven

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience and that our team member was able to make the process easy and enjoyable for you. Your kind words and perfect rating mean a lot to us and motivate us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Bromley.

    Best regards,
    Dean
  • Rating 5.0
    Very friendly and helpful
    Response from Vertu Ford Bromley
    Hello Elizabeth,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Bromley.

    Best regards,
    Liza.
  • Rating 5.0
    Extremely helpful
    Response from Vertu Ford Bromley
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service extremely helpful. At Vertu Ford Bromley, we strive to provide the best experience for our customers, and your feedback is a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Very good experience
    Response from Vertu Ford Bromley
    Hello Mary O.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a very good experience at Vertu Ford Bromley. Providing excellent service is our top priority, and your positive review is a great encouragement to our team. If you have any further comments or need assistance in the future, please feel free to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    The motability staff were excellent. Very helpful and patient. Explained everything carefully as it was our first time applying. Very happy!
    Response from Vertu Ford Bromley
    Hello Muhammad B.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our Motability staff were able to assist you effectively and make your first application process smooth and understandable. Your kind words about their helpfulness and patience mean a lot to us. We are delighted to know that you are very happy with our service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Danielle
  • Rating 5.0
    Very good Kevin was amazing
    Response from Vertu Ford Bromley
    Hello Gail,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with Kevin. Providing excellent service is our top priority, and it's fantastic to know that Kevin was able to meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Bromley.

    Best regards,
    Danielle
  • Rating 5.0

    Very satisfied, we were impressed with the video of the checks.
    Response from Vertu Ford Bromley
    Dear Heather H.,

    Thank you so much for your wonderful feedback about your recent experience! We're thrilled to hear that you enjoyed our car health check video.

    If you have any questions or just want to chat, don’t hesitate to reach out. We can’t wait to serve you again soon!

    Warm regards,
    Dean
  • Rating 5.0
    Alice was very professional,every question asked was answered politely and indepth.
    Response from Vertu Ford Bromley
    Dear Colin

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Alice provided you with professional and thorough service. At Vertu Ford Bromley, we strive to ensure that all our customers receive the best possible experience, and it's wonderful to know that Alice met your expectations. Kind regards, Dean
  • Rating 5.0
    Great customer service
    Response from Vertu Ford Bromley
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 1.0
    Awful experience as usual
    Response from Vertu Ford Bromley
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1LT0804 Kind regards, Liza.
  • Rating 5.0
    Excellent friendly service
    Response from Vertu Ford Bromley
    Thanks for the great score! Kind regards, Liza.
  • Rating 5.0
    Excellent service and professionalism...cannot fault in any way...
    Response from Vertu Ford Bromley
    Hi Herbert. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Everything was smooth sailing all the way. Alice Shelley was my contact person. She made sure everything worked out with no delays or issues. She went above and beyond to make my purchase of a new car as seamless as possible. Not a single error or glitch. I would highly recommend this dealership and Alice specifically. Thank you
    Response from Vertu Ford Bromley
    Hi Penelope. Thank you so much for your kind words! We are so happy to hear that Alice was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
  • Rating 5.0
    The staff were excellent and they were very helpful in everything that I needed to know
    Response from Vertu Ford Bromley
    Good afternoon Daniel. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Staff were very helpful and the service to keep me informed
    Response from Vertu Ford Bromley
    Good afternoon Olga. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean

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