Motability Scheme at W J King Cupra Bromley

Motability Scheme at W J King Cupra Bromley

4.9
Rating 4.9
(43 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00

Contact information

Address
91-101 Bromley Common
Bromley BR2 9RW
GB
Phone Number
Call W J King Cupra Bromley on 020 8194 8811
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Stuart Brine
  • Usman Ismail
  • Sam Morgan
  • Sandro Lourenco
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Richard Etheridge
  • Jasmine Adams
  • Lucy Furnish
We recommend calling and booking an appointment before visiting.
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Accessibility features at W J King Cupra Bromley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to W J King Cupra Bromley

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

W J King Cupra Bromley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact W J King Cupra Bromley on 02081948811 to make an appointment with our Motability Scheme specialist.

Reviews at W J King Cupra Bromley

  • Rating 5.0
    Sam was amazing, sourced a car quickly and went above and beyond
  • Rating 5.0
    Usman was the best customer service ever the experience was amazing Woow thank you so much Usman
  • Rating 5.0
    Usman and the sales team at WJ King have been fantastic throughout my car changeover journey.So respectful and friendly.Thanks
    Response from W J King Cupra Bromley
    Thank you so much for your kind words! We are so happy to hear that Usman was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Sam was great. Answered all questions we had, didn't pressure us into anything. Kept us informed the whole process. Nothing was too much to ask. Found us a car sooner than we expected.
    Showed us all the features of the car before leaving, even went as far as setting our phones up with the vehicle.
    Response from W J King Cupra Bromley
    Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0

    My experience at WJK Bromley was nothing short of a 5-star service, and Sam Morgan was a shining example of their exceptional team. From the moment I stepped onto the lot, the entire team exuded a welcoming and professional atmosphere. Sam, in particular, stood out with her remarkable knowledge and genuine care. As a Motability customer, I was especially grateful for her expertise in navigating the scheme, simplifying the process and ensuring I found the perfect vehicle. Her video walkthroughs of the cars were incredibly helpful, demonstrating her innovative approach and dedication to customer convenience.

    It wasn't just Sam, though; the entire team at WJK Bromley contributed to a seamless and enjoyable car-buying experience. Everyone was attentive, helpful, and went above and beyond to ensure my satisfaction. From the clear explanations of advance payment options to the thorough demonstrations of the car's features, every aspect of the service was top-notch. The combination of Sam's personalized attention and the team's overall commitment to excellence truly sets WJK Bromley apart. I left feeling confident and delighted with my purchase, a testament to the truly 5-star service they provide and would highly recommend to others.

    Response from W J King Cupra Bromley
    Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 1.0


    Worst Experience at Bromley SEAT Cupra - Avoid at All Costs

    I had the worst experience at Bromley Cupra with WJ King. I initially dealt with Usman, who was pleasant at first but quickly became pushy, pressuring me into a deal for a car I wasn’t sure about. Feeling overwhelmed, I decided to go home and think about it. After sleeping on it, I decided to cancel the deal.

    The moment I mentioned cancelling, Usman and the rest of the team became unresponsive. Despite calling multiple times on Monday, no one got back to me. On Tuesday, I finally received an email from the manager, Matthew, who stated that to process my refund, I needed to email over my bank details. I raised my concerns about the security of this method and requested a call back to discuss alternatives—but no one called. It has been days, and they are now outright avoiding me while withholding my refund.

    Additionally, during the process, Usman handled my driving license incredibly poorly. After using it to print a copy for a test drive, he left my personal information openly on a desk in full view of other customers and sales staff. This blatant disregard for GDPR regulations is unacceptable.

    The after-sales service at WJ King Bromley Cupra is outrageous and completely unprofessional. If you value your time, money, and personal information, I strongly urge you to avoid this dealership at all costs.


    Response from W J King Cupra Bromley
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    Outstanding
    Response from W J King Cupra Bromley
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Usman was amazing throughout the whole process! Very professional and clear in his explanation of the whole process. Look forward to further dealings with the Bromley branch due to his conduct.
    Response from W J King Cupra Bromley
    Thank you so much for your kind words! We are so happy to hear that Usman was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Absolutely a lovely happy experience. Love my new car. Nothing was too much trouble.
    Response from W J King Cupra Bromley
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    We were thoroughly happy with San , service was excellent.
    Response from W J King Cupra Bromley
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    best customer care i have received from a car dealership. very friendly and helpful. great experience
    Response from W J King Cupra Bromley
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Extremely professional and polite. Proactive in keeping me up to speed on the progress of my application.
    Very happy with everything.
    Response from W J King Cupra Bromley
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent. Very friendly
    Response from W J King Cupra Bromley
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Great experience from start to finish, the help support and knowledge left me feeling completely at ease and comfortable with our choice of car. Usman was a delight and so helpful thank you so much again. Great experience and we love the car it’s perfect for us
    Response from W J King Cupra Bromley
    Thank you so much for your kind words! We are so happy to hear that Usman was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Usman has been great from the initial meeting right to collecting the car….gave me lots of information on different options…

    Thanks Usman for all your help.
    Response from W J King Cupra Bromley
    Thank you so much for your kind words! We are so happy to hear that Usman was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Usman was super nice, friendly, welcoming and very professional.
    Response from W J King Cupra Bromley
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Usman was great! Great customer service
    Response from W J King Cupra Bromley
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Usman was very knowledgeable and helpful.
    Response from W J King Cupra Bromley
    Thank you for the great review and the feedback on Usman, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Good professional service....kind and polite
    Response from W J King Cupra Bromley
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Sam was so lovely and super helpful. Answered all our questions and made the whole experience stress free!
    Response from W J King Cupra Bromley
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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