Motability Scheme at W J King Suzuki Bromley

4.8
Rating 4.8
(61 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 10:00 - 16:00
Call dealer

Welcome to WJ King Suzuki Bromley

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

At WJ King Suzuki Briomley, all of our sales team are trained Motability Scheme Specialists. With over 40 years of combined experience, our award-winning team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, please just let us know.

W J King Suzuki Bromley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact W J King Suzuki Bromley on 02081948813 to make an appointment with our Motability specialist.

Visit dealer website
Visit dealer website

Contact information

Address
107 Bromley Common
Bromley BR2 9RN
GB
Get directions
Phone Number
Call W J King Suzuki Bromley on 020 8194 8813
020 8194 8813
020 8194 8813
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Stuart Brine
  • Michael Back
  • Usman Ismail
  • Sam Morgan
  • Alice How
  • Isaiah Elie
  • Harpreet Sahota
  • Tom Hulme
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Richard Etheridge
  • Jasmine Adams
  • Lucy Furnish
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at W J King Suzuki Bromley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at W J King Suzuki Bromley

  • Rating 4.0
    The service was fine. But the customer service and lack of help and understanding by both Motability and Kings was disappointing. The garage is a quiet along way. I am disabled and my husband helps me get up get dressed etc. he is 74 he has COPD and slow. To get back home from the garage would take about 1 1/2 hours to 2 hours involving a train 2 buses and a walk from the station. So there are back is 3 to 4 hours. A very long day I am not sure he could do it. We arranged for a hire car from kings for £25. In the end the car went straight up on the ramp took about 1/2 hour to service he waited for our car and came home we were charged £15 for the car. If someone had listened to us and tried to understand we could have asked for the car to be done first and there would have been no stress. One time we took it in Motability paid for a taxi to berg him home and later take it back. I doubt anyone will read this but we went through stress trying to plan the day. We had to change the date as the first booking after asking for a car moving was noted down. I have had a Motability for many years and this was our worst experience by far.
    Response from W J King Suzuki Bromley
    Dear Yvonne,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent visit. We understand the challenges you faced, and we regret that our service did not meet your expectations.

    Your feedback is invaluable, and we are committed to improving our customer service to better accommodate the needs of our customers. We are sorry for any stress caused by the lack of communication and understanding regarding your situation. It is important to us that we provide a seamless and supportive experience for all our customers, especially those with additional needs.

    We appreciate your loyalty to the Motability Scheme and are grateful for your patience. Please rest assured that we will review our processes to ensure better coordination and communication in the future. If there is anything further we can do to assist you, please do not hesitate to reach out to us directly.

    Thank you once again for your feedback, and we hope to have the opportunity to serve you better in the future.

    Warm regards,


    W J King Suzuki Bromley
  • Rating 5.0
    Good customer service and excellent hospitality team 🙏🏾
    Response from W J King Suzuki Bromley
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good customer service very helpful and friendly
    Response from W J King Suzuki Bromley
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very friendly helpful staff
    Response from W J King Suzuki Bromley
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service from wj king Bromley as usual
    Response from W J King Suzuki Bromley
    We are delighted to hear that you had a positive experience that the staff were helpful.
  • Rating 5.0
    The staff were helpful and efficient.
    Response from W J King Suzuki Bromley
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The car was MOT’d in a reasonable time. The staff were pleasant and helpful and the car was washed prior to being given back. Excellent service.
    Response from W J King Suzuki Bromley
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very helpful and perlite very good customer service would recommend them to anyone
    Response from W J King Suzuki Bromley
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very efficient and helpful staff,service when done everything explained
    Response from W J King Suzuki Bromley
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Polite helpful and professional fantastic service
    Response from W J King Suzuki Bromley
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Thank you so much
    For good services
    I’m very grateful
    Response from W J King Suzuki Bromley
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very helpful and a good experience
    Response from W J King Suzuki Bromley
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Rob was very friendly , professional and very informative it was a pleasure to have him help us
    Response from W J King Suzuki Bromley
    Thank you so much for your kind words! We are so happy to hear that Rob was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent service would definitely recommend
    Response from W J King Suzuki Bromley
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service
    Response from W J King Suzuki Bromley
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Nice and easy communication good
    Response from W J King Suzuki Bromley
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very,very pleasent.
    Response from W J King Suzuki Bromley
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very friendly
    Response from W J King Suzuki Bromley
    Thank you for your high star rating.
  • Rating 5.0
    The reception staff were welcoming professional and courteous.
    The MOT and service was very thorough and the car was so clean it looked new
    Response from W J King Suzuki Bromley
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Swift and hassle free application process. The staff were very helpful and accommodating. Everything was explained.
    Response from W J King Suzuki Bromley
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Laura

Similar Motability Scheme dealers

Start new search