Motability Scheme at Chingford Audi

Motability Scheme at Chingford Audi

4.8
Rating 4.8
(424 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Group 1 Audi Chingford

Motability Scheme at Chingford Audi

Our trained Motability specialists are here to support you throughout the duration of your lease.

Group 1 Audi Chingford can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Group 1 Audi Chingford on 02085297077 to make an appointment with our Motability specialist.

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Contact information

Address
Unit 6 Cork Tree Way
Hall Lane
London E4 8JA
GB
Get directions
Phone Number
Call Group 1 Audi Chingford on 020 8529 7077
020 8529 7077
020 8529 7077
Website

Visit dealer website

Email

AudiChingfordSales@group1auto.co.uk

Feedback

Leave dealer feedback

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Brian Cooney
  • Ruby Kang
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Abbie Hewitson
  • Rebecca Boultwood
  • Ryan Warren
  • Faheem Mahmood
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Audi Chingford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Audi Chingford

  • Rating 5.0
    Good communication throughout the process, from calling to organise a convenient time to service the car, a decent greeting on arrival, options to wait with priority service, sharing a video of the work done, and following up upon completion.
    Response from Group 1 Audi Chingford
    Dear Laurencia,

    Thank you so much for taking the time to share your positive experience with us at Chingford Audi. We are thrilled to hear that you appreciated the communication throughout the process and found our services, from scheduling to completion, satisfactory. It’s wonderful to know that the video updates and priority service options met your expectations.

    Your feedback is invaluable to us, and your perfect rating is a great encouragement for our team to continue delivering exceptional service. If there’s anything more we can do for you in the future, please don’t hesitate to reach out.

    Thank you once again for your kind words.

    Best regards,
    The Chingford Audi Team
  • Rating 5.0
    Very good
    Response from Group 1 Audi Chingford
    Dear Aysha,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Chingford Audi. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Chingford Audi Team
  • Rating 5.0
    The customer advisor was very helpful and polite
    Response from Group 1 Audi Chingford
    Dear Rahala,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our customer advisor to be helpful and polite. Providing excellent service is our top priority, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chingford Audi.

    Best regards,

    Chingford Audi Motability Scheme Team
  • Rating 4.0
    They were helpful and clear
    Response from Group 1 Audi Chingford
    Hello Jimmy,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team helpful and clear during your visit. Your feedback is incredibly valuable to us as we strive to provide the best service possible. If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to welcoming you back to Chingford Audi in the future.

    Best regards,
    The Chingford Audi Team
  • Rating 2.0
    They failed to spot the faulty windscreen wiper and faulty usb media connection during my service. When I talked to customer service , after care team they said it was my fault for not mentioning it and . They were aware it’s a motability vehicle. There are days where I can be very unwell, I felt they didn’t cater to me as a service user . They have a nice show room and seating area
    Response from Group 1 Audi Chingford
    Dear Sophia,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the oversight regarding the faulty windscreen wiper and USB media connection during your service visit. It is our priority to ensure that all aspects of your vehicle are thoroughly checked, and we regret any inconvenience this may have caused.

    We understand the importance of catering to the specific needs of our Motability customers, and we are sorry to hear that you felt unsupported during your visit. Your experience is important to us, and we are committed to improving our service to better accommodate all our customers.

    We appreciate your kind words about our showroom and seating area, and we hope to provide a more satisfactory experience in the future. Please feel free to reach out to us directly at tellusmore@group1auto.co.uk if there is anything further we can do to assist you.

    Thank you once again for your feedback.

    Kind Regards,

    Chingford Audi Motability Scheme Team
  • Rating 5.0
    Very kind stuff he is helpfull ı am so happy to him he is very good Mr Brayn
    Response from Group 1 Audi Chingford
    Hello Burcu,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Brayn and found our staff to be kind and helpful. Your satisfaction is our top priority, and it's great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Chingford Audi Motability Scheme Team
  • Rating 5.0
    really professional
    Response from Group 1 Audi Chingford
    Dear Filiz,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be really professional. At Chingford Audi, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Chingford Audi Motability Scheme Team
  • Rating 5.0
    Helpfully and kindly service.
    Response from Group 1 Audi Chingford
    Dear Ahmet,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and kind. At Chingford Audi, we strive to provide the best experience for our customers, and your feedback is a great testament to our team's efforts.

    Your perfect rating of 5.0 is greatly appreciated, and it motivates us to continue delivering exceptional service. If you have any further needs or questions, please don't hesitate to reach out.

    Thank you once again for your kind words and support.

    Best regards,

    Chingford Audi - Motability Scheme Team
  • Rating 5.0
    Kind staff
    Response from Group 1 Audi Chingford
    Hello Mustafa,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our staff kind during your visit. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chingford Audi.

    Kind Regards,
    The Chingford Audi Team
  • Rating 5.0
    He was amazing
    Response from Group 1 Audi Chingford
    Dear Gokcen,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience with us at Chingford Audi. Your feedback is incredibly valuable, and it motivates our team to continue providing exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Chingford Audi Team
  • Rating 5.0
    Perfect
    Response from Group 1 Audi Chingford
    Dear Ayse,

    Thank you so much for taking the time to leave us a perfect rating and review. We are thrilled to hear that you had such a positive experience with us at Chingford Audi. Your feedback is incredibly important to us and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards,
    The Chingford Audi Team
  • Rating 5.0
    Very good
    Response from Group 1 Audi Chingford
    Dear Abdurrahman O.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Chingford Audi. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards,
    The Chingford Audi Team
  • Rating 5.0
    Thank you for you to everything
    Response from Group 1 Audi Chingford
    Dear Gulcan,

    Thank you so much for your wonderful review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Chingford Audi. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Chingford Audi Team
  • Rating 5.0
    A positive experience, prompt service, and to a high standard.
    Response from Group 1 Audi Chingford
    Dear Lucille,

    Thank you so much for taking the time to share your positive experience with us at Chingford Audi. We are thrilled to hear that you received prompt service and that our team was able to meet your high standards. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Warm regards,
    Chingford Audi - Motability Scheme Team
  • Rating 2.0
    They said to us on the phone the car will be getting cleaned and when we received the car back it was not cleaned and everything since it cane back from the service the cars back break is not working or coming on so im not sure how they serviced it when they have missed one the big problems
    Response from Group 1 Audi Chingford
    Dear Eren,

    Thank you for taking the time to share your feedback with us. I am sorry to hear about your recent experience and the issues you encountered with your vehicle after its service. We strive to provide the highest level of service, and it seems we fell short in this instance.

    Please accept our apologies for the inconvenience caused by the car not being cleaned as promised and the problem with the back brake. Your concerns are important to us, and we would like to address them promptly. Could you please contact our service team at your earliest convenience? We are committed to resolving this matter to your satisfaction.

    Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.

    Best regards,

    Chingford Audi - Motability Scheme Team
  • Rating 3.0
    He was ok but didn’t do the works he was asked to do
    Response from Group 1 Audi Chingford
    Dear Geisla,

    Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations and that the work requested was not completed. Your satisfaction is important to us, and we would like to address this issue promptly. Please feel free to reach out to us directly so we can discuss this further and ensure that we resolve any outstanding concerns. We appreciate your input and hope to have the opportunity to serve you better in the future.

    Best regards,
    The Chingford Audi Motability Scheme Team
  • Rating 5.0
    Very helpful and explained to me my family very well
    Response from Group 1 Audi Chingford
    Dear Gazalla,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service helpful and that we were able to explain everything clearly to you and your family. At Chingford Audi, we strive to provide the best possible experience for our customers, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Chingford Audi Team
  • Rating 5.0
    Very friendly and payshent
    Response from Group 1 Audi Chingford
    Dear Dogan,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our team to be friendly and patient during your visit. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Chingford Audi.

    Best regards,
    The Chingford Audi Team
  • Rating 5.0
    Very helpful and supportive
    Response from Group 1 Audi Chingford
    Hello Mohammed,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team to be very helpful and supportive. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chingford Audi.

    Best regards,
    The Motability Scheme Team at Chingford Audi
  • Rating 5.0
    He was amazing
    Response from Group 1 Audi Chingford
    Dear Volkan,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an amazing experience with us at Chingford Audi.

    Your feedback is incredibly valuable and motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We look forward to serving you again!

    Best regards,
    The Chingford Audi Team

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