Motability Scheme at Renault Retail Group Renault Croydon

4.9
Rating 4.9
(91 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
305 Brighton Road
Coulsdon CR5 3EA
GB
Phone Number
Call Renault Retail Group Renault Croydon on 020 8031 2718
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Daniel De Silva
  • Ameel Hussain
  • Calvin Mazibuko
  • James Elliott
  • Antony Levitt
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Carlos Lombardo
  • Ben Davies
  • Steve Schifano
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Croydon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Croydon

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Renault Croydon can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Croydon on 02080312718 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Renault Croydon

  • Rating 5.0
    The best
    Response from Renault Retail Group Renault Croydon
    Thank you for your amazing feedback! We’re so glad to hear you had such a positive experience. Your satisfaction means everything to us, and we look forward to assisting you again in the future! Best Wishes, Adam.
  • Rating 5.0
    The best
    Response from Renault Retail Group Renault Croydon
    Thank you for your amazing feedback! We’re so glad to hear you had such a positive experience. Your satisfaction means everything to us, and we look forward to assisting you again in the future! Best Wishes, Adam.
  • Rating 5.0
    You're very polite. Nice to talk to made you feel welcome. Handover was very smooth. Couldn't have asked for more. Also, I would like to mention that how wonderful! I think you people are at motability on the phone. Your patience and attention to detail during a conversation is amazing. Thank you so much for your support and thank you so much for your help on the phone.
    God bless
    Mr h Vaughan
    Response from Renault Retail Group Renault Croydon
    Thank you so much for your kind words, Mr. Vaughan! We're thrilled to hear that you felt welcome and that your handover experience was smooth. We're especially glad that our Motability team could provide such wonderful support, and we truly appreciate your thoughtful feedback. We look forward to assisting you again in the future. Best Wishes, Adam.
  • Rating 4.0
    Very good so far it is the fist time with them
    Response from Renault Retail Group Renault Croydon
    Thank you for your feedback! We're glad to hear that your first experience with us has been very good. We look forward to continuing to provide you with excellent service in the future. Best Wishes, Adam.
  • Rating 5.0
    Staff were very friendly and helpful.
    Response from Renault Retail Group Renault Croydon
    Thank you for your feedback. We're so glad to hear that our team at Croydon were friendly and helpful. Best Wishes, Adam.
  • Rating 5.0
    Ameel, Is so good at his job, we have gone back time after time, He genuinely cares that you get the right car, explains everything to you especially this visit as there are many changes to the Renault Captur,
    He is so knowledgeable about his job and we are always 100% satisfied, we always look forward
    to seeing him.
    Mark & Lynn Praid
    Response from Renault Retail Group Renault Croydon
    Thank you so much for your kind words, Mark & Lynn! We're thrilled to hear that Ameel consistently provides excellent service and ensures you get the right car. We truly appreciate your loyalty and are so glad you're always 100% satisfied. We look forward to seeing you again! Best Wishes, Adam.
  • Rating 5.0
    James was very helpful and considerate
    Response from Renault Retail Group Renault Croydon
    Thank you for your feedback! We're happy to hear that James was helpful and considerate during your experience. Best Wishes, Adam.
  • Rating 5.0
    First class company always happy to help you. And staff always got a smile thank you
    Response from Renault Retail Group Renault Croydon
    Hello Wendy, it’s wonderful to hear that you had such a positive experience! First-class service and friendly staff can make all the difference. If you need anything else or have more feedback, feel free to share! Best wishes, Adam.
  • Rating 5.0
    Excellent customer service. Danny was really helpful. Answered all our questions.
    Response from Renault Retail Group Renault Croydon
    Hello Marion, thank you for your kind feedback. We're glad to hear that Danny provided excellent customer service and answered all your questions. We appreciate your support! Best wishes, Adam.
  • Rating 5.0
    Prompt response…..
    Response from Renault Retail Group Renault Croydon
    Hello Aileen, thank you for your feedback. We're glad to hear you received a prompt response from our team at Croydon. Best wishes, Adam.
  • Rating 5.0
    Very happy my car was picked up and I was informed all the way about each stage the service was. Arrived back clean.
    Response from Renault Retail Group Renault Croydon
    Hello Stephanie, thank you for your positive feedback. We're delighted to hear that you had a great experience with your service, from the pickup to the timely updates and the clean return of your car. We appreciate your trust in us and look forward to seeing you again! Best Wishes, Adam.
  • Rating 5.0
    Very helpful and informative, went above and beyond
    Response from Renault Retail Group Renault Croydon
    Hello Victoria, thank you for your fantastic feedback. We're thrilled to hear that our team was very helpful and informative, going above and beyond to assist you. We appreciate your support and look forward to seeing you again in the future! Best Wishes, Adam.
  • Rating 5.0
    Excellent service thank you
    Response from Renault Retail Group Renault Croydon
    Hello Okeemute, Thank you for your kind words. We're thrilled to hear you received excellent service at our Croydon dealership. We appreciate your support and look forward to serving you again! Best Wishes, Adam.
  • Rating 5.0
    Danny was very helpful and polite
    Showed me the car and explained all about it
    Thanks
    Martin
    Response from Renault Retail Group Renault Croydon
    Hello Martin, thank you for your feedback! We're glad to hear that Danny was helpful and polite while showing you the car and explaining everything. We appreciate your kind words! Best wishes, Adam.
  • Rating 5.0
    Ameel was extremely patient and helpful. He was very knowledgeable and extended every courtesy to facilitate my needs
    Response from Renault Retail Group Renault Croydon
    Hello Fiona, thank you for your fantastic feedback. We're delighted to hear that Ameel provided you with patient, helpful, and knowledgeable service while accommodating all your needs. We appreciate your kind words and look forward to seeing you again in the future! Best Wishes, Adam
  • Rating 5.0
    Danny was knowledgeable and professional.
    Response from Renault Retail Group Renault Croydon
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to RENAULT Croydon again soon. Kind regards.
  • Rating 5.0
    First class your company has given their time and your mot ability team are very very helpful and always have a smile
    Response from Renault Retail Group Renault Croydon
    Hello Wendy, thank you! We’re delighted to hear that you had a first-class experience at our Croydon dealership. We appreciate your support! Best wishes, Adam.
  • Rating 5.0
    Excellent from start to finish
    Response from Renault Retail Group Renault Croydon
    Hello Nitta, thank you for your feedback. We’re delighted to hear that your experience was excellent from start to finish. If you need anything else, feel free to reach out. Best wishes, Adam.
  • Rating 5.0
    A satisfying experience. My needs were met with patience and consideration
    Response from Renault Retail Group Renault Croydon
    Hello Fiona, thank you for your feedback. We’re pleased to hear that your experience was satisfying and that your needs were met with patience and consideration. We appreciate your support and look forward to seeing you again! Kind regards, Adam.
  • Rating 5.0
    So professional from start to finish, I would recommend Danny who made me feel at ease from when I first came to look at cars till I came to collect my new car. Thank you very much
    Response from Renault Retail Group Renault Croydon
    Hello Amira, thank you for your glowing review. We're thrilled to hear that Danny provided such a professional and comfortable experience from start to finish. Thank you for choosing us, and enjoy your new car! Kind regards, Adam.

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