Motability Scheme at Marshall Volkswagen Coulsdon

4.6
Rating 4.6
(65 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Marshall Volkswagen Coulsdon

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Contact information

Address
Gateway Business Park
Pipers Road
Coulsdon CR5 2AR
GB
Phone Number
Call Marshall Volkswagen Coulsdon on 020 8108 0154
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Anthony Baugh
  • Brandon Ward
  • Pouya Mehrabi
  • Carine Gunner
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • David Wheatcroft
  • Steve Rose
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Volkswagen Coulsdon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Marshall Volkswagen Coulsdon

  • Rating 5.0
    Smooth and helpful
    Response from Marshall Volkswagen Coulsdon
    Thank you for your comments, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Corine provided amazing customer service.
    Response from Marshall Volkswagen Coulsdon
    Good morning and thank you again for your positive 5 star rating and feedback on your experience, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Jason, Marshall Motor Group.
  • Rating 5.0
    I had a very good experience with the Motability Scheme at Marshall Volkswagen Coulsdon. The staff were professional, helpful, and made the entire process straightforward. They ensured my needs were met and provided excellent customer service. I would highly recommend them to anyone considering a Motability vehicle!
    Response from Marshall Volkswagen Coulsdon
    Good morning Claudia, thank you for your great review, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Really happy my mobility specialist Andrew from Marshalls in Coulsdon was amazing, made me feel so comfortable throughout the whole experience
    Response from Marshall Volkswagen Coulsdon
    Good afternoon Sharon, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    I was very happy with experience thanks
    Response from Marshall Volkswagen Coulsdon
    Thank you Leon for taking the time to leave a review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very friendly agent, perfect experienced customer service
    Response from Marshall Volkswagen Coulsdon
    Thank you for your review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Other than waiting around(my choice) perfect
    Response from Marshall Volkswagen Coulsdon
    Thanks for your review Vanessa! We really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group
  • Rating 5.0
    The best experience! Andrew was a great help even though I pestered him 24/7 lol overall great experience. Thank you again
    Response from Marshall Volkswagen Coulsdon
    Thanks for your review Chelsea! We really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group
  • Rating 5.0
    I was so grateful everybody help me Sue in the service department touch charge got my car booked and explained where I had to go to get my tire done and organised replacement car From start to finish everything went smoothly I definitely would stay with Volkswagen all the stuff there was extremely helpful from the man who cleaned the car to the girl who did the reception to Sue who did this service organising. I’m really happy.
    Response from Marshall Volkswagen Coulsdon
    Thanks for your review Patricia! We really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group
  • Rating 5.0
    Andrew and the team are brilliant throughout the whole process
    Response from Marshall Volkswagen Coulsdon
    Thank you for your five star review, We will be delighted to pass your five star feedback onto the team. Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    They were very helpful and very plight.And help me with everything
    Response from Marshall Volkswagen Coulsdon
    Good evening Pervaiz and thank you for taking the time to leave your wonderful feedback and 5 star review for the team at Marshall Volkswagen Coulsdon, it's much appreciated. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    The dealer was very friendly and happy to help show us some of the controls in the new car. Very pleased.
    Response from Marshall Volkswagen Coulsdon
    Thank you Carol for your super review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Bob, Marshall Motor Group.
  • Rating 5.0
    He was so professional and the most at a cabin and welcome him. He went beyond, and beyond mean.
    Response from Marshall Volkswagen Coulsdon
    Good morning Eileen and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Coulsdon team. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    He was so friendly and very very helpful
    Response from Marshall Volkswagen Coulsdon
    Good afternoon, thank you for taking the time to leave a review. We are very grateful for your 5 star rating and excellent comments! Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    My experience with you guys was very helpful and very informative
    Response from Marshall Volkswagen Coulsdon
    Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Nice fellow.
    Response from Marshall Volkswagen Coulsdon
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    A Millard
    Response from Marshall Volkswagen Coulsdon
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent service Anthony was very helpful
    Response from Marshall Volkswagen Coulsdon
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Anthony dealt with my enquiry efficiently and effectively.
    Response from Marshall Volkswagen Coulsdon
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Nice man
    Response from Marshall Volkswagen Coulsdon
    Good morning Matthew. Thank you for your five star review. It is very much appreciated. Best wishes, Nikki, Marshall Motor Group.

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