Motability Scheme at Marshall Volkswagen Coulsdon
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Marshall Volkswagen Coulsdon
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Contact information
Address
Gateway Business Park
Pipers Road
Coulsdon CR5 2AR
GB
Phone Number
Call Marshall Volkswagen Coulsdon on 020 8108 0154
020 8108 0154
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Andrew Meliniotis
- Anthony Baugh
- Brandon Ward
- Pouya Mehrabi
- Carine Gunner
- Ravi Gehlot
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- David Wheatcroft
- Steve Rose
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Marshall Volkswagen Coulsdon
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Marshall Volkswagen Coulsdon
- Rating 5.0Nov 18, 2024I was very happy with experience thanksResponse from Marshall Volkswagen CoulsdonNov 21, 2024Thank you Leon for taking the time to leave a review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 12, 2024Very friendly agent, perfect experienced customer serviceResponse from Marshall Volkswagen CoulsdonNov 12, 2024Thank you for your review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Oct 30, 2024Other than waiting around(my choice) perfectResponse from Marshall Volkswagen CoulsdonOct 31, 2024Thanks for your review Vanessa! We really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group
- Rating 5.0Oct 30, 2024The best experience! Andrew was a great help even though I pestered him 24/7 lol overall great experience. Thank you againResponse from Marshall Volkswagen CoulsdonOct 31, 2024Thanks for your review Chelsea! We really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group
- Rating 5.0Oct 28, 2024I was so grateful everybody help me Sue in the service department touch charge got my car booked and explained where I had to go to get my tire done and organised replacement car From start to finish everything went smoothly I definitely would stay with Volkswagen all the stuff there was extremely helpful from the man who cleaned the car to the girl who did the reception to Sue who did this service organising. I’m really happy.Response from Marshall Volkswagen CoulsdonOct 31, 2024Thanks for your review Patricia! We really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group
- Rating 5.0Oct 1, 2024Andrew and the team are brilliant throughout the whole processResponse from Marshall Volkswagen CoulsdonOct 3, 2024Thank you for your five star review, We will be delighted to pass your five star feedback onto the team. Kind regards, Laura, Marshall Motor Group
- Rating 5.0Jun 24, 2024They were very helpful and very plight.And help me with everythingResponse from Marshall Volkswagen CoulsdonJun 24, 2024Good evening Pervaiz and thank you for taking the time to leave your wonderful feedback and 5 star review for the team at Marshall Volkswagen Coulsdon, it's much appreciated. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0May 19, 2024The dealer was very friendly and happy to help show us some of the controls in the new car. Very pleased.Response from Marshall Volkswagen CoulsdonMay 23, 2024Thank you Carol for your super review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Bob, Marshall Motor Group.
- Rating 5.0Apr 25, 2024He was so professional and the most at a cabin and welcome him. He went beyond, and beyond mean.Response from Marshall Volkswagen CoulsdonMay 9, 2024Good morning Eileen and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen Coulsdon team. Kind regards, Jason, Marshall Motor Group
- Rating 5.0Feb 13, 2024He was so friendly and very very helpfulResponse from Marshall Volkswagen CoulsdonFeb 15, 2024Good afternoon, thank you for taking the time to leave a review. We are very grateful for your 5 star rating and excellent comments! Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Dec 11, 2023My experience with you guys was very helpful and very informativeResponse from Marshall Volkswagen CoulsdonDec 13, 2023Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 13, 2023Nice fellow.Response from Marshall Volkswagen CoulsdonNov 14, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 9, 2023A MillardResponse from Marshall Volkswagen CoulsdonNov 9, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 7, 2023Excellent service Anthony was very helpfulResponse from Marshall Volkswagen CoulsdonNov 7, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 31, 2023Anthony dealt with my enquiry efficiently and effectively.Response from Marshall Volkswagen CoulsdonNov 2, 2023Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Oct 24, 2023Nice manResponse from Marshall Volkswagen CoulsdonOct 26, 2023Good morning Matthew. Thank you for your five star review. It is very much appreciated. Best wishes, Nikki, Marshall Motor Group.
- Rating 5.0Oct 17, 2023Good customer serviceResponse from Marshall Volkswagen CoulsdonOct 19, 2023Thank you for your review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 1.0Sep 25, 2023Car was held in for 11 days. Very limited communication or updates. No complimentary car wash, car was filthy on collection. Left to wait with no communication for 30mins when collecting car. Overall poor experience and unlikely to purchase a car from Volkswagon again. After taking the car away, I went to use the boot for my daughters wheelchair. The boot does not open and the tailgate motor has gone. RAC says a health/diagnostic test was not performed on the car as part of the MOT as this would have been identified and rectified before giving back to the customer. Very clear, Motability customers are not valued and corners are cut. Will not be purchasing a Motability car through Volkswagon again and a full complaint is being made.Response from Marshall Volkswagen CoulsdonSep 25, 2023Good evening Elsey, thank you for taking the time to leave a review. We are disappointed to note your 1 star rating comments, and would be grateful if you could please email your details to reviews.volkswagen@marshall.co.uk to allow us to contact you directly to discuss further. Kindest regards, Charlotte, Marshall Motor Group.
- Rating 3.0Sep 15, 2023Disappointed I didn’t get an email back regarding the walk round my car following the health check. I couldn’t understand or hear him on the recording and I send an email to that effect with no reply.Response from Marshall Volkswagen CoulsdonSep 17, 2023Good evening, thank you for your review. We are disappointed to note your 3 star rating and would be grateful if you could please email your details to reviews.volkswagen@marshall.co.uk so we can contact you directly to discuss. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Sep 8, 2023Great serviceResponse from Marshall Volkswagen CoulsdonSep 8, 2023Thank you for your kind words - we're glad to have been of service!