Motability Scheme at Marshall Audi Coulsdon

4.8
Rating 4.8
(85 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Contact information

Address
5 Gateway Business Park
Pipers Road
Coulsdon CR5 2AR
GB
Get directions
Phone Number
Call Marshall Audi Coulsdon on 020 3811 0262
020 3811 0262
020 3811 0262
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Siddharth Patel
  • Mia Couttie
  • Sam Matic
  • Terry James
  • Iain Mckillop
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Kinga Cioffi
  • Rosie Stanley
  • Chloe Glynn
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Audi Coulsdon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Audi Coulsdon

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

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At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

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Reviews at Marshall Audi Coulsdon

  • Rating 5.0
    Ian sales man was very professional and patient and I felt gave us a great service
    Response from Marshall Audi Coulsdon
    Hi Elizabeth,

    Thank you so much for taking the time to share your positive experience with us at Marshall Audi Coulsdon. We are thrilled to hear that Ian provided you with professional and patient service, and that you felt well taken care of. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    We strive to offer the best service possible, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please do not hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme with us.

    Best regards,
    Jason
    Marshall Audi Coulsdon Team
  • Rating 5.0
    Very helpful
    Response from Marshall Audi Coulsdon
    Thank you for your 5 Star review Elizabeth. We really appreciate it and will pass on your feedback to the team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    He was really nice and very helpful
    Response from Marshall Audi Coulsdon
    Dear April

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us at Marshall Audi Coulsdon. It's wonderful to know that our team member was able to assist you effectively and make your visit pleasant. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
    Best regards,
    Philip
    Marshall Audi Coulsdon
  • Rating 5.0
    Excellent service they really did look after me
    Response from Marshall Audi Coulsdon
    Hi Diane,

    Thank you so much for taking the time to share your positive experience with us at Marshall Audi Coulsdon. We are thrilled to hear that you received excellent service and felt well looked after. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.

    Best regards,
    Jason
    The Marshall Audi Coulsdon Team
  • Rating 5.0
    SId was superb.
    Very knowledgeable and went through the whole process easy and stress free
    Response from Marshall Audi Coulsdon
    Hi Demetroula,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Sid provided you with superb service and made the process easy and stress-free. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at Marshall Audi Coulsdon.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Jason
    Marshall Audi Coulsdon Team
  • Rating 5.0
    Excellent service as usual
    Response from Marshall Audi Coulsdon
    Dear Mumtaz,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you consistently receive excellent service from us. Your feedback is incredibly valuable and motivates our team to continue providing the best experience possible. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again soon.

    Best regards,
    The Marshall Audi Coulsdon Team
  • Rating 5.0
    I recently had the pleasure of working with Sam Matic at the Audi dealership, and I can't say enough about the incredible experience. From the moment I walked in, Sam went above and beyond to ensure everything was seamless, stress-free, and enjoyable.

    Not only is he extremely knowledgeable about the Audi lineup, but he also took the time to understand what I was looking for and guided me toward the perfect vehicle without ever being pushy. His professionalism, patience, and genuine passion for customer satisfaction made a lasting impression.

    Sam made the entire process—from test driving to paperwork—smooth and transparent. I truly felt like I was in good hands the entire time. If you're considering buying or leasing an Audi, ask for Sam Matic—he’s the definition of top-tier service and expertise.
    Response from Marshall Audi Coulsdon
    Good afternoon Hassan,

    Thank you so much for taking the time to share your wonderful experience with us at Marshall Audi Coulsdon. We are thrilled to hear that Sam Matic provided you with such exceptional service and made your visit enjoyable and stress-free.

    Sam is indeed a valuable member of our team, and your kind words about his professionalism, knowledge, and dedication to customer satisfaction mean a lot to us. We are delighted that he was able to guide you to the perfect vehicle and ensure a smooth process from start to finish.

    Your feedback is incredibly important to us, and it motivates us to continue delivering top-tier service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your glowing review and for choosing Marshall Audi Coulsdon. We look forward to serving you again.

    Best regards,

    Jason
    Marshall Audi Coulsdon Team
  • Rating 5.0
    Excellent service
    Response from Marshall Audi Coulsdon
    Dear Anna

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service during your visit to Marshall Audi Coulsdon. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Marshall Audi Coulsdon Team
  • Rating 5.0
    Absolutely amazing! Such a special experience for our son.
    Response from Marshall Audi Coulsdon
    Dear Hartley

    Thank you so much for your wonderful review! We are thrilled to hear that you and your son had such a special experience with us at Marshall Audi Coulsdon. Providing exceptional service and memorable experiences is our top priority, and your feedback truly means a lot to our team. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Warm regards,

    Philip
    Marshall Audi Coulsdon Team
  • Rating 4.0
    The adviser was professional, patient and helpful.
    Response from Marshall Audi Coulsdon
    Thank you Edna for your review. It's great to hear about your positive experience with the team at Marshall Audi Coulsdon. Kind Regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Rosie at coulsdon site was very nice and helpful.
    Response from Marshall Audi Coulsdon
    Hi Jack and thanks for the great review. Really appreciated. Have a great day! Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Fast booking and turn around. Pleasant staff.
    Response from Marshall Audi Coulsdon
    Thank you Sahir. We really appreciate you taking the time to leave a review and will be delighted to pass your five star feedback onto the team. Best wishes, Laura, Marshall Motor Group.
  • Rating 5.0
    David was clear and helpful in all parts of the process.
    Response from Marshall Audi Coulsdon
    Good morning Anita and thank you for taking the time to leave your feedback and 5 star rating for David and the team at Coulsdon Audi, we'll be sure to pass your appreciation on. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    fantastic customer service from start to finish.
    Response from Marshall Audi Coulsdon
    Thank you for your 5 star rating, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Vip served us and was great help. He answered all our questions and made sure we were satisfied with our order.
    Response from Marshall Audi Coulsdon
    Good morning and thank you for taking the time to leave your 5 star review for the team at Coulsdon Audi, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Excellent service
    Response from Marshall Audi Coulsdon
    Thank you Christina for your super review. We really appreciate you taking the time to share your feedback and we look forward to welcoming you back in the future. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Very helpful and very happy with what car I choose
    Response from Marshall Audi Coulsdon
    Many thanks for your 5 star review, April! Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    After an unsatisfactory visit to Audi Wimbledon I decided to visit the coulsdon branch and Sam was brilliant from explaining everything about the car to putting the order through.
    Highly recommend coulsdon Audi
    Response from Marshall Audi Coulsdon
    Thank you Charlie. We really appreciate your five star review and will be delighted to pass your feedback onto the team. Best wishes, Laura, Marshall Motor Group.
  • Rating 5.0
    Above and beyond care in bringing my daughters Audi Q2 to our home
    Response from Marshall Audi Coulsdon
    Good morning and thank you for taking the time to leave your feedback and 5 star rating for the team at Coulsdon Audi, it's much appreciated. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Very good service from Dom
    Response from Marshall Audi Coulsdon
    Good afternoon Collette and thank you for taking the time to leave your feedback and 5 star review for the team at Coulsdon Audi, we really appreciate it. Kind regards, Laura, Marshall Motor Group.

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