Motability Scheme at Marshall Audi Coulsdon

4.8
Rating 4.8
(51 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
5 Gateway Business Park
Pipers Road
Coulsdon CR5 2AR
GB
Phone Number
Call Marshall Audi Coulsdon on 020 3811 0262
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Leonardo Vecchiolla
  • Damion Wilmott
  • Prateek Shrestha
  • Llewellyn Smith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Kinga Cioffi
  • Rosie Stanley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Audi Coulsdon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Audi Coulsdon

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Audi Coulsdon

  • Rating 5.0
    Excellent service, staff professional and helpful
    Response from Marshall Audi Coulsdon
    Good afternoon Jayda and thank you for taking the time to leave your feedback and 5 star rating for the team at Coulsdon Audi, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Great
    Response from Marshall Audi Coulsdon
    Good morning and thank you for taking the time to leave your 5 star review for the team at Coulsdon Audi, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Easy and efficient experience
    Response from Marshall Audi Coulsdon
    Good morning and thank you for taking the time to leave your 5 star review for the team at Coulsdon Audi, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    I went to audi in coulsdon and all i can say is the staff was incredibly welcoming and attentive. The sales team was knowledgeable and guiding me through various options available. I have to give specific mentions to Michelle (manager) and Llewellyn. Overall, it exceesed my expectations and i highly recommended.
    Response from Marshall Audi Coulsdon
    Good morning Shair, thank you for taking the time to leave a review. We really appreciate your 5 star rating and will pass your kind comments onto Michelle, Llewellyn and the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 1.0
    Wrong coulour
    Response from Marshall Audi Coulsdon
    Good afternoon Bianca. We are disappointed to receive your 1 star review and would be grateful if you could email your preferred contact details to reviews.audi@marshall.co.uk so our management team can investigate and contact you directly to discuss. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 1.0
    Poor customer service overall. Would not not recommend this place at all.
    Response from Marshall Audi Coulsdon
    Good afternoon Yassin. We're disappointed to see your 1 star review and would be grateful if you could email your contact details to us at reviews.audi@marshall.co.uk Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service and support. Chloe was wonderful. So helpful, very friendly and super efficient. We got such a welcome, kept up to date with everything that was happening, some great offers offered, so friendly, polite and just made it a great experience. So so happy with the support I received. Greeted straight away, excellent customer service from start to finish.
    Response from Marshall Audi Coulsdon
    Good Evening Jayda and thank you for taking the time to leave your comments and 5 star review for Chloe and the team at Marshall Audi Coulsdon, we really appreciate it. We look forward to welcoming you back to the dealership again soon. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    Excellent advice & service. Leo was informative and very helpful.
    Response from Marshall Audi Coulsdon
    Good evening Stephen. Thank you for taking the time to leave your 5 star review for the team at Marshall Audi Coulsdon, we really appreciate it. We look forward to welcoming you back to the dealership again soon. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    It was excellent. Very well informed, decisive, helpful and very friendly.
    Response from Marshall Audi Coulsdon
    Good afternoon Danielle, thank you for taking the time to leave a review. We really appreciate your 5 star rating! Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service
    Response from Marshall Audi Coulsdon
    Good afternoon James, thank you for your 5 star rating, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Excellent service from Damon
    Response from Marshall Audi Coulsdon
    Good morning Collette, thank you for taking the time to leave a review. We really appreciate your 5 star rating and will be delighted to pass your kind words onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Andrew was vey helpful and knowledgeable
    Response from Marshall Audi Coulsdon
    Good morning Simon. Thank you for taking the time to leave your feedback and 5 star review for Andrew and the team at Coulsdon Audi, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Great customer service
    Response from Marshall Audi Coulsdon
    Thank you Maleeha. We really appreciate you taking the time to leave a review and will be delighted to pass your feedback onto the team. Best wishes, Laura, Marshall Motor Group.
  • Rating 5.0
    Great costumer service
    Response from Marshall Audi Coulsdon
    Good afternoon Bianca, thank you for taking the time to leave a review, we really appreciate your 5 star rating. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Experience so far has been excellent. Friendly , helpful staff member.
    Response from Marshall Audi Coulsdon
    Good afternoon Maxine, thank you for taking the time to leave a review, we really appreciate your 5 star rating. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Our handover and order was with Andrew we where so pleased with him 5 start definitely worth thanks Andrew
    Response from Marshall Audi Coulsdon
    Thank you for your 5 Star rating of Audi Coulsdon - we really appreciate this and I will pass your rating to our management team. Regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service
    Response from Marshall Audi Coulsdon
    Thank you Joy. We appreciate you taking the time to leave a review and for your five star feedback which I will be delighted to pass onto the team. Best wishes, Laura, Marshall Motor Group.
  • Rating 5.0
    Amazing customer service
    Response from Marshall Audi Coulsdon
    Good afternoon Elizabeth. Thank you for taking the time to leave a review. We really appreciate it and your five star rating which I will be delighted to pass onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Brilliant. Customer service - couldn’t ask for better - great handover ! Extremely helpful & understanding 👌
    Response from Marshall Audi Coulsdon
    Thank you Olivia - really appreciate the 5 star review and we'll pass your feedback onto the team. Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    It was very helpful
    Response from Marshall Audi Coulsdon
    Thank you Andrea for taking the time to leave a review. We appreciate your 5 star review and I will pass on your feedback to the team. Kind regards, Laura, Marshall Motor Group.

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