Motability Scheme at Group 1 Kia Coulsdon

4.7
Rating 4.7
(182 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:00 - 16:00
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Contact information

Address
Gateway Business Park
Coulsdon CR5 2AR
GB
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Phone Number
Call Group 1 Kia Coulsdon on 020 8645 0111
020 8645 0111
020 8645 0111
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Rockel Gooden
  • Stewart Bannister
  • Billy Davis
  • Cameron Archer
  • Zeeshan Khan
  • Oliver King
  • Pavlin Georgiev
  • Tiffany Hands
  • Aaron Ryan
  • Jacob Burton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Tim Haines
  • Phil Smith
  • Matt Hayzer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Kia Coulsdon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Kia Coulsdon

Motability Scheme at Group 1 Kia Coulsdon

Group 1 Kia Coulsdon are committed to supporting the Motability Scheme, and have a team of dedicated Motability Scheme Specialists to help meet your unique motoring needs. We welcome new and existing Motability customers to explore the full range of Kia models available on the Motability Scheme. When you visit us, we’ll talk to you about your needs and any specific requirements and make sure the vehicle you choose is right for you. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. You can visit our showroom or book a virtual appointment online. We look forward to welcoming you to Group 1 Kia Coulsdon.

Group 1 Kia Coulsdon can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Kia Coulsdon on 02086450111 to make an appointment with our Motability Scheme specialist.

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Reviews at Group 1 Kia Coulsdon

  • Rating 5.0
    I definatly had an excellent experience at the Kia Dealership the Motobility sales person Billy was so helpful asking about my disability and which car he felt would suit me best would definatly recommend this Dealership excellent service.
    Response from Group 1 Kia Coulsdon
    Hello Elizabeth,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you had an excellent visit to our Kia Dealership and that Billy was able to assist you so effectively. It's wonderful to know that he could help find the right car for your needs. Your recommendation means a lot to us, and we're delighted that you received the excellent service we strive to provide. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards,
    The Motability Team at Group 1 Kia Coulsdon
  • Rating 5.0
    Very friendly and helpful nothing was too much of a problem, including the awkward questions from me
    Response from Group 1 Kia Coulsdon
    Hello Rutherford,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful. It's our goal to ensure that every customer feels supported, and we're glad we could assist you with all your questions, even the tricky ones. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Group 1 Kia Coulsdon.

    Best regards,
    The Motability Scheme Team at Group 1 Kia Coulsdon
  • Rating 5.0
    Really helpful & discussed everything with me very well & bent over backwards to assist me with my choice of car
    Response from Group 1 Kia Coulsdon
    Dear Robert,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our service helpful and that we were able to assist you effectively in choosing your car. Our team always strives to go above and beyond for our customers, and it's rewarding to know that we met your expectations. Your kind words and perfect rating are greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Kind regards,
    The Motability Scheme Team at Group 1 Kia Coulsdon
  • Rating 5.0
    So easy and straightforward.
    Billy showed me all the basics of the car. Made me a tea while I was waiting. This was the easiest process I have ever went through. I can’t ever see myself moving away from Kia.
    Response from Group 1 Kia Coulsdon
    Dear Samantha,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience at Group 1 Kia Coulsdon was easy and straightforward. Billy will be delighted to know that his efforts made such a positive impact on your visit. It's fantastic to hear that you felt well taken care of and enjoyed the process.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have you as part of the Kia family. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Group 1 Kia Coulsdon Team
  • Rating 5.0
    very helpful attentive and friendly made the process so easy.
    Response from Group 1 Kia Coulsdon
    Dear Marta,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful, attentive, and friendly. Making the process easy and enjoyable for our customers is always our top priority, and your feedback reassures us that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Kia Coulsdon.

    Kind regards,
    The Motability Scheme Team
  • Rating 5.0
    This could not have been a more simple process. I went in with the intention of just talking to them about it, I left with a car ordered. Service is ⭐️⭐️⭐️⭐️⭐️
    My advisor Billy has been nothing but helpful. Even down to having the car ready with my private plate on the car.
    Response from Group 1 Kia Coulsdon
    Dear Samantha,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with the Motability Scheme at Group 1 Kia Coulsdon was smooth and satisfying. It's fantastic to know that Billy was able to assist you effectively and make the process seamless, right down to having your private plate ready on your new car.

    Your kind words and five-star rating mean a lot to us, and we are delighted to have been a part of your journey to finding the perfect vehicle. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing us!

    Best regards,
    Group 1 Kia Coulsdon
  • Rating 4.0
    Thanks
    Response from Group 1 Kia Coulsdon
    Hello Kashif,

    Thank you for taking the time to leave us a review. We’re glad to hear that you had a positive experience with us at Group 1 Kia Coulsdon. Your feedback is important to us, and we're always looking for ways to improve our services. If there's anything specific you think we could do better, please feel free to let us know. We hope to see you again soon!

    Best regards,
    The Motability Scheme Team at Group 1 Kia Coulsdon
  • Rating 5.0
    Very straight forward and easy process all staff very polite and friendly
    Response from Group 1 Kia Coulsdon
    Hello David,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found your experience with us straightforward and easy. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Kia Coulsdon.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Fast and very efficient service, couldn’t recommend them more
    Response from Group 1 Kia Coulsdon
    Hello Simeon,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our service fast and efficient. Your recommendation means a lot to us, and we're delighted to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Kia Coulsdon
  • Rating 5.0
    Pav had Great communication very welcoming and friendly he explained everything that I needed to know
    Response from Group 1 Kia Coulsdon
    Dear Nicola,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Pav provided you with great communication and made you feel welcomed and informed.

    Our team strives to offer the best service possible, and your feedback is incredibly valuable to us. We look forward to assisting you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Kia Coulsdon
  • Rating 5.0
    Fast and friendly service
    Response from Group 1 Kia Coulsdon
    Hello Philip,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced fast and friendly service during your visit. Our team at Group 1 Kia Coulsdon is dedicated to providing the best possible experience for our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Kia Coulsdon
  • Rating 5.0
    Aaron was great, all went well
    Response from Group 1 Kia Coulsdon
    Hello Elaine,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Aaron provided you with a great experience and that everything went well during your visit. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Kia Coulsdon.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Stuart was very helpful and polite
    Response from Group 1 Kia Coulsdon
    Dear Gracee-summer,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Stuart was able to assist you in a helpful and polite manner. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Kia Coulsdon
  • Rating 5.0
    Very courteous and helpful I left my car the night before and got a lift back this was very helpful for me as I didn’t need to get up extra early to drop it off. It was one of the first to be done.
    Response from Group 1 Kia Coulsdon
    Dear Karen,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Kia Coulsdon. We are thrilled to hear that our team was able to assist you in a courteous and helpful manner. It's great to know that our drop-off service made things more convenient for you and that your car was one of the first to be completed. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Kia Coulsdon
  • Rating 5.0
    Excellent service throughout. Very professional and friendly staff. Absolutely no complaints
    Response from Group 1 Kia Coulsdon
    Dear Alison,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Group 1 Kia Coulsdon. Our team takes great pride in providing professional and friendly service, and it’s always rewarding to know that our efforts are appreciated. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Kia Coulsdon
  • Rating 5.0
    Aaron at coulsdon kia was amazing...explained everything clearly ans was very professional and made my experience with kia a very pleasent one..aaron is a credit to the company
    Response from Group 1 Kia Coulsdon
    Dear Terry S.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Aaron provided you with such a positive and professional experience at Group 1 Kia Coulsdon. It's wonderful to know that he was able to explain everything clearly and make your visit a pleasant one. We truly appreciate your kind words and your 5-star rating. Aaron is indeed a valuable member of our team, and your feedback will certainly be shared with him. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards,
    The Motability Scheme Team at Group 1 Kia Coulsdon
  • Rating 5.0
    Friendly, experienced and put our needs and wants first

    Response from Group 1 Kia Coulsdon
    Hello Elaine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and experienced, and that we were able to prioritize your needs and wants. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Kia Coulsdon.

    Best regards,
    The Motability Scheme Team at Group 1 Kia Coulsdon
  • Rating 5.0
    Stewart was absolutely great salesmanship great customer care with him too he was very welcoming and helpful
    Response from Group 1 Kia Coulsdon
    Dear Leah,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Stewart and that his salesmanship and customer care made you feel welcomed and supported. At Group 1 Kia Coulsdon, we strive to provide exceptional service, and it’s always rewarding to know when we’ve succeeded. Your kind words and perfect rating mean a lot to us and will certainly be shared with Stewart and the team. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Group 1 Kia Coulsdon Team
  • Rating 5.0
    Amazing. Communication was great. Very helpful with any questions i had. Very good experience.
    Response from Group 1 Kia Coulsdon
    Hello Rory,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Group 1 Kia Coulsdon. Our team is dedicated to providing excellent communication and support, and it's fantastic to know that we were able to assist you with all your questions. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 Kia Coulsdon Team
  • Rating 5.0
    It was absolutely outstanding customer service was amazing and super helpful.
    Response from Group 1 Kia Coulsdon
    Dear Merina,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an outstanding experience with our customer service team at Group 1 Kia Coulsdon. Providing helpful and exceptional service is our top priority, and your feedback truly means a lot to us.

    We look forward to serving you again in the future and ensuring that your experience remains just as positive. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Kia Coulsdon

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