Motability Scheme at Group 1 Kia Coulsdon

4.7
Rating 4.7
(146 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:00 - 16:00
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Contact information

Address
Gateway Business Park
Coulsdon CR5 2AR
GB
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Phone Number
Call Group 1 Kia Coulsdon on 020 8645 0111
020 8645 0111
020 8645 0111
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Rockel Gooden
  • Stewart Bannister
  • Billy Davis
  • Cameron Archer
  • Zeeshan Khan
  • Oliver King
  • Pavlin Georgiev
  • Aaron Ryan
  • Jacob Burton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Tim Haines
  • Matt Hayzer
  • John Faraday
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Kia Coulsdon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Kia Coulsdon

Motability Scheme at Group 1 Kia Coulsdon

Group 1 Kia Coulsdon are committed to supporting the Motability Scheme, and have a team of dedicated Motability Scheme Specialists to help meet your unique motoring needs. We welcome new and existing Motability customers to explore the full range of Kia models available on the Motability Scheme. When you visit us, we’ll talk to you about your needs and any specific requirements and make sure the vehicle you choose is right for you. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. You can visit our showroom or book a virtual appointment online. We look forward to welcoming you to Group 1 Kia Coulsdon.

Group 1 Kia Coulsdon can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Kia Coulsdon on 02086450111 to make an appointment with our Motability Scheme specialist.

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Reviews at Group 1 Kia Coulsdon

  • Rating 5.0
    Very happy all ran smoothly from booking in to collecting. Very friendly staff and they called me when the car was ready
    Response from Group 1 Kia Coulsdon
    Amy,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your experience with Group 1 Kia Coulsdon was smooth and that our team provided you with friendly service. It's great to know that you were kept informed and that everything went as expected. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again in the future!

    Best regards,
    The Group 1 Kia Coulsdon Team
  • Rating 5.0
    Straight forward service, nicely reported back with a video link. friendly staff and nice environment to wait while service was being done.
    Thank you
    Response from Group 1 Kia Coulsdon
    Thank you for the great review and feedback Ismet, we really appreciate it. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Very good
    Response from Group 1 Kia Coulsdon
    Iqra, we're thrilled you had a great experience with us, thank you!
  • Rating 1.0
    Didn’t hire car affectivley, as I had to pay and didn’t carry out safety recall on the car. Orange warning lights still on car
    Response from Group 1 Kia Coulsdon
    We're very sorry to hear about your recent visit Kyna and have forwarded your comments through to the Service Manager for further review. To assist us further, please send details of your visit, along with your full name, and vehicle registration number, for the attention of the service manger, to coulsdonkia@group1auto.co.uk thank you.
  • Rating 5.0
    Staff were very good and helpful and the service was first class
    Response from Group 1 Kia Coulsdon
    Thanks for the kind words Michael, we're thrilled to hear that you received a first class service from our team.
  • Rating 5.0
    Excellent customer service. Didn't have to wait too long for the service to be completed. Variety of beverages and biscuits on offer which was lovely!
    Response from Group 1 Kia Coulsdon
    Thanks for the 5* review Gillian, we're so pleased to hear that your service went well and that you enjoyed the complimentary refreshments.
  • Rating 5.0
    Same day service and collection.
    Beverages and comfortable seating area.
    Professional service
    Response from Group 1 Kia Coulsdon
    Thank you for your 5* review Chantal, we are so pleased to hear that you received a professional service from our team here at Group 1 Kia Coulsdon!
  • Rating 5.0
    Great service. Answered all my questions.even though I never saw my original car sales man when I went to collect my disability car. As he had to leave due to an personal appointment. Happy with the support I received from kia car dealers. Can't thank mobile disability service enough as it has given so much freedom in getting out and about and not stuck indoors or only going out on short journeys by bus or walking with just my stick. Thank you kia
    With regards
    Miss M.monaghan
    Response from Group 1 Kia Coulsdon
    Thank you for taking the time to let us know how we did Michelle, we're glad you had a great experience with us!
  • Rating 5.0
    Speedy and great customer service
    Response from Group 1 Kia Coulsdon
    Thanks for the 5* rating Mark, we really appreciate your kind words too!
  • Rating 1.0
    Car not ready at time requested despite making a specific request.
  • Rating 5.0
    The service was quick and informative excellent service thanks to they didn't have time to wash the car as it was too late in the day lol
    Response from Group 1 Kia Coulsdon
    Brian, thank you for your 4* review, we are so pleased you enjoyed your visit to Group 1 Kia Coulsdon.
  • Rating 3.0
    Was acceptable
    Response from Group 1 Kia Coulsdon
    William, thank you for your 3* rating, we're sorry that you weren't completely satisfied with your recent visit and would love to know what would have made it a 5* one for you. Should you wish to share this with us, please email Kiacoulsdon@Group1Auto.com thank you
  • Rating 5.0
    Stewart provided outstanding service from start to finish in helping us get our mobility car. He was knowledgeable, patient, and always willing to go the extra mile to make the process smooth and stress-free. Highly recommend his expertise and professionalism!
    Response from Group 1 Kia Coulsdon
    Thank you Delia for the great review and the feedback on Stewart, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Good service and communication.
    Response from Group 1 Kia Coulsdon
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Quick and easy
    Response from Group 1 Kia Coulsdon
    Thanks Gemma, we're so pleased you found it a quick and easy process. Your 5* rating is really appreciated by all the team here!
  • Rating 4.0
    Good
    Response from Group 1 Kia Coulsdon
    Thanks Charmaine, your 4* rating is really appreciated by all the team here!
  • Rating 5.0
    Super
    Response from Group 1 Kia Coulsdon
    Thank you for taking the time to leave us a 5 star review!
  • Rating 5.0
    Very friendly and knowledgeable. Kept us updated
    Response from Group 1 Kia Coulsdon
    Thank you Stephen for your kind words - we're glad to have been of service!
  • Rating 3.0
    Excellent but after care is awful
    Response from Group 1 Kia Coulsdon
    Thank you Janice for your kind words - we're glad to have been of service!
  • Rating 5.0
    I always have a good experience at Group 1 Kia Coulsdon as I always go to the same salesman Phil Smith. He always goes through everything and goes the extra mile to make sure I get what I want and need.
    The garage is also super convenient for me at just five minutes drive away from my house and all the staff there are generally very good at their jobs and offer a good standard of customer service and do their best to help and that goes right down to the lady who sits on the reception desk.
    Response from Group 1 Kia Coulsdon
    Thank you Marella so much for your kind words! We are so happy to hear that Phil was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

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