Motability Scheme at Group 1 Kia Coulsdon

4.7
Rating 4.7
(131 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:00 - 16:00

Contact information

Address
Gateway Business Park
Coulsdon CR5 2AR
GB
Phone Number
Call Group 1 Kia Coulsdon on 020 8645 0111
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Phil Smith
  • Rockel Gooden
  • Stewart Bannister
  • Billy Davis
  • Cameron Archer
  • Zeeshan Khan
  • Oliver King
  • Pavlin Georgiev
  • Mica Lewis-Purkis
  • Jacob Burton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Joe Terry
  • Matt Hayzer
  • John Faraday
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Kia Coulsdon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Kia Coulsdon

Group 1 Kia Coulsdon are committed to supporting the Motability Scheme, and have a team of dedicated Motability Scheme Specialists to help meet your unique motoring needs. We welcome new and existing Motability customers to explore the full range of Kia models available on the Motability Scheme. When you visit us, we’ll talk to you about your needs and any specific requirements and make sure the vehicle you choose is right for you. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. You can visit our showroom or book a virtual appointment online. We look forward to welcoming you to Group 1 Kia Coulsdon.

Group 1 Kia Coulsdon can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Kia Coulsdon on 02086450111 to make an appointment with our Motability Scheme specialist.

Reviews at Group 1 Kia Coulsdon

  • Rating 4.0
    Good
  • Rating 5.0
    Super
    Response from Group 1 Kia Coulsdon
    Thank you for taking the time to leave us a 5 star review!
  • Rating 5.0
    Very friendly and knowledgeable. Kept us updated
    Response from Group 1 Kia Coulsdon
    Thank you Stephen for your kind words - we're glad to have been of service!
  • Rating 3.0
    Excellent but after care is awful
    Response from Group 1 Kia Coulsdon
    Thank you Janice for your kind words - we're glad to have been of service!
  • Rating 5.0
    I always have a good experience at Group 1 Kia Coulsdon as I always go to the same salesman Phil Smith. He always goes through everything and goes the extra mile to make sure I get what I want and need.
    The garage is also super convenient for me at just five minutes drive away from my house and all the staff there are generally very good at their jobs and offer a good standard of customer service and do their best to help and that goes right down to the lady who sits on the reception desk.
    Response from Group 1 Kia Coulsdon
    Thank you Marella so much for your kind words! We are so happy to hear that Phil was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Our experience was 10/10. Pav our dealer was excellent at all times , would highly recommend Kia Coulsdon
    Response from Group 1 Kia Coulsdon
    Thank you Kim for the great review and the feedback on Pav, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    I only dealt with Billy Davies. He was very polite and courteous and helped me to find the vehicle that suited my needs. I am very pleased with the outcome
    Response from Group 1 Kia Coulsdon
    Thank you Mary for the great review and the feedback on Billy, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Operative was very helpful and polite.
    Response from Group 1 Kia Coulsdon
    Thank you Linda for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great, friendly helpful, non judgemental service from the team, especially Billy

    Response from Group 1 Kia Coulsdon
    Thank you Sarah for the great review, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Pav was really helpful and friendly. He was happy to answer all our questions and was not pushy with his sales technique. It was a really enjoyable experience.
    Response from Group 1 Kia Coulsdon
    Thank you Gemma for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    I came in for an annual service from the start of reception to receive the car completely washed and serviced all the The team that worked there was so friendly , just like a family cannot recommend them highly enough
    Response from Group 1 Kia Coulsdon
    Thank you for the great review Steven! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent help from start to finish from Mr Khan. Professional and friendly
    Response from Group 1 Kia Coulsdon
    Thank you Alison for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great.
    Response from Group 1 Kia Coulsdon
    Thank you for your high star rating and your feedback Liam!
  • Rating 5.0
    Great service from start to finish
    Response from Group 1 Kia Coulsdon
    Thank you Lucinda for your kind words - we're glad to have been of service!
  • Rating 5.0
    Stewart was extremely helpful and patient, he made the whole experience smooth and accommodating
    Response from Group 1 Kia Coulsdon
    Thank you Delia for the great review and the feedback on Steward, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Zeeshan was excellent with communication throughout the whole process. Friendly and made me feel comfortable :)
    Great salesman
    Response from Group 1 Kia Coulsdon
    Thank you for the great review and the feedback on Zeeshan, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    ...
    Response from Group 1 Kia Coulsdon
    Thank you Annilyn for 5* rating!
  • Rating 5.0
    Very friendly and helpful
    Response from Group 1 Kia Coulsdon
    Thank you Ashley for your valued feedback. We are so pleased to hear that you had a 5* experience with us!
  • Rating 4.0
    The service was good however it took over 3 hours.
    Response from Group 1 Kia Coulsdon
    Thank you for taking the time to share your valued feedback Risha. We appreciate your comments regarding your experience and have passed these onto the management team for review. If we can be of further assistance, please do not hesitate to let us know.
  • Rating 5.0
    Perfect
    Response from Group 1 Kia Coulsdon
    Thank you for your 5* rating Liliana. We are pleased to hear that you had a great experience with us!

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