Motability Scheme at Group 1 Kia Coulsdon
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Gateway Business Park
Coulsdon CR5 2AR
GB
Phone Number
Call Group 1 Kia Coulsdon on 020 8645 0111
020 8645 0111
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Rockel Gooden
- Stewart Bannister
- Billy Davis
- Cameron Archer
- Zeeshan Khan
- Oliver King
- Pavlin Georgiev
- Aaron Ryan
- Jacob Burton
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Tim Haines
- Matt Hayzer
- John Faraday
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Kia Coulsdon
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Kia Coulsdon
Group 1 Kia Coulsdon are committed to supporting the Motability Scheme, and have a team of dedicated Motability Scheme Specialists to help meet your unique motoring needs. We welcome new and existing Motability customers to explore the full range of Kia models available on the Motability Scheme. When you visit us, we’ll talk to you about your needs and any specific requirements and make sure the vehicle you choose is right for you. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. You can visit our showroom or book a virtual appointment online. We look forward to welcoming you to Group 1 Kia Coulsdon.
Group 1 Kia Coulsdon can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Group 1 Kia Coulsdon on 02086450111 to make an appointment with our Motability Scheme specialist.
Reviews at Group 1 Kia Coulsdon
- Rating 5.0Jun 2, 2025All good completed same day within 2 hour
- Rating 5.0May 30, 2025Our sales executive dealing with our purchase was Billy Davis. Billy was friendly, helpful and informative. Billy explained everything with great detail and answered any questions that we may have had. Very happy with the service that we received.Response from Group 1 Kia CoulsdonJun 3, 2025Dear Nathan,
Thank you so much for taking the time to share your positive experience with us at Group 1 Kia Coulsdon. We are thrilled to hear that Billy Davis provided you with friendly, helpful, and informative service during your purchase. It's wonderful to know that all your questions were answered with great detail and that you were very happy with the service you received.
Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Emma
Group 1 Kia Coulsdon Team - Rating 5.0May 28, 2025Polite friendly. Kept me updated. Video sent.Response from Group 1 Kia CoulsdonMay 28, 2025Thomas,
Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our team polite and friendly, and that you appreciated the updates and video we sent. At Group 1 Kia Coulsdon, we strive to provide excellent service and keep our customers well-informed throughout their experience with us. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Group 1 Kia Coulsdon Team - Rating 5.0May 28, 2025Excellent and the man I spoke to was very helpfulResponse from Group 1 Kia CoulsdonMay 28, 2025Hello Colin,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience and that our team member was able to assist you effectively. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Kia Coulsdon.
Best regards,
The Motability Scheme Team - Rating 5.0May 28, 2025Very good serviceResponse from Group 1 Kia CoulsdonMay 28, 2025Summer,
Thank you so much for taking the time to leave us your review. We are thrilled to hear that you had a very good experience with us at Group 1 Kia Coulsdon. Our team is dedicated to providing the best possible service to all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Kia Coulsdon - Rating 5.0May 23, 202510/10 I was made to feel really welcome and really comfortable. All members of staff were very approachable and very friendly and helpful.
I suffer with mental health and fine situations like this very daunting and overwhelming but the staff at Kia made me feel very accepted and comfortable.Response from Group 1 Kia CoulsdonMay 28, 2025Dear Louise,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you felt welcomed and comfortable during your visit to Group 1 Kia Coulsdon. Our team strives to create a friendly and supportive environment for all our customers, and it is heartening to know that we were able to make a positive impact on your experience.
We understand that visiting new places can sometimes be daunting, and we are glad that our staff could help make your visit more comfortable and accepting. Your kind words truly mean a lot to us, and we will be sure to pass along your compliments to the team.
If there is anything else we can do to assist you, please do not hesitate to reach out. We look forward to welcoming you back in the future.
Warm regards,
Emma
Group 1 Kia Coulsdon Team - Rating 5.0May 19, 2025Every visit to Group 1 Kia Coulsdon is an absolute delight! The staff radiate professionalism and friendliness, making you feel right at home. And let’s not forget the amazing touch of hot chocolate and biscuits, what a perfect way to sweeten the experience! It's always a pleasure to be there!Response from Group 1 Kia CoulsdonMay 19, 2025Dear Francesca,
Thank you so much for your wonderful review! We are thrilled to hear that every visit to Group 1 Kia Coulsdon has been a delightful experience for you. Our team takes great pride in providing professional and friendly service, and it's fantastic to know that you feel right at home with us. We're also glad you enjoyed the hot chocolate and biscuits; it's our little way of adding a sweet touch to your visit. Your kind words and perfect rating mean a lot to us, and we look forward to welcoming you back soon!
Warm regards,
The Group 1 Kia Coulsdon Team - Rating 5.0May 19, 2025Very good service was even wiling too make exeptioms for my daughter on the day with a quiet room too do the applicationResponse from Group 1 Kia CoulsdonMay 19, 2025Summer,
Thank you so much for your wonderful review! We are thrilled to hear that you had a very good experience with our team at Group 1 Kia Coulsdon. They are always willing to go the extra mile to accommodate our customers' needs, and we're glad they offered you a quiet room to complete the application. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 Kia Coulsdon - Rating 5.0May 1, 2025Very happy all ran smoothly from booking in to collecting. Very friendly staff and they called me when the car was readyResponse from Group 1 Kia CoulsdonMay 1, 2025Amy,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your experience with Group 1 Kia Coulsdon was smooth and that our team provided you with friendly service. It's great to know that you were kept informed and that everything went as expected. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again in the future!
Best regards,
The Group 1 Kia Coulsdon Team - Rating 5.0Apr 2, 2025Straight forward service, nicely reported back with a video link. friendly staff and nice environment to wait while service was being done.
Thank youResponse from Group 1 Kia CoulsdonApr 8, 2025Thank you for the great review and feedback Ismet, we really appreciate it. We look forward to welcoming you back to the business again soon. - Rating 5.0Mar 3, 2025Very goodResponse from Group 1 Kia CoulsdonMar 3, 2025Iqra, we're thrilled you had a great experience with us, thank you!
- Rating 1.0Feb 24, 2025Didn’t hire car affectivley, as I had to pay and didn’t carry out safety recall on the car. Orange warning lights still on carResponse from Group 1 Kia CoulsdonFeb 25, 2025We're very sorry to hear about your recent visit Kyna and have forwarded your comments through to the Service Manager for further review. To assist us further, please send details of your visit, along with your full name, and vehicle registration number, for the attention of the service manger, to coulsdonkia@group1auto.co.uk thank you.
- Rating 5.0Feb 11, 2025Staff were very good and helpful and the service was first classResponse from Group 1 Kia CoulsdonFeb 17, 2025Thanks for the kind words Michael, we're thrilled to hear that you received a first class service from our team.
- Rating 5.0Feb 10, 2025Excellent customer service. Didn't have to wait too long for the service to be completed. Variety of beverages and biscuits on offer which was lovely!Response from Group 1 Kia CoulsdonFeb 17, 2025Thanks for the 5* review Gillian, we're so pleased to hear that your service went well and that you enjoyed the complimentary refreshments.
- Rating 5.0Feb 4, 2025Same day service and collection.
Beverages and comfortable seating area.
Professional serviceResponse from Group 1 Kia CoulsdonFeb 7, 2025Thank you for your 5* review Chantal, we are so pleased to hear that you received a professional service from our team here at Group 1 Kia Coulsdon! - Rating 5.0Jan 31, 2025Great service. Answered all my questions.even though I never saw my original car sales man when I went to collect my disability car. As he had to leave due to an personal appointment. Happy with the support I received from kia car dealers. Can't thank mobile disability service enough as it has given so much freedom in getting out and about and not stuck indoors or only going out on short journeys by bus or walking with just my stick. Thank you kia
With regards
Miss M.monaghanResponse from Group 1 Kia CoulsdonFeb 7, 2025Thank you for taking the time to let us know how we did Michelle, we're glad you had a great experience with us! - Rating 5.0Jan 31, 2025Speedy and great customer serviceResponse from Group 1 Kia CoulsdonFeb 7, 2025Thanks for the 5* rating Mark, we really appreciate your kind words too!
- Rating 1.0Jan 22, 2025Car not ready at time requested despite making a specific request.
- Rating 5.0Dec 13, 2024The service was quick and informative excellent service thanks to they didn't have time to wash the car as it was too late in the day lolResponse from Group 1 Kia CoulsdonJan 2, 2025Brian, thank you for your 4* review, we are so pleased you enjoyed your visit to Group 1 Kia Coulsdon.
- Rating 3.0Dec 6, 2024Was acceptableResponse from Group 1 Kia CoulsdonJan 2, 2025William, thank you for your 3* rating, we're sorry that you weren't completely satisfied with your recent visit and would love to know what would have made it a 5* one for you. Should you wish to share this with us, please email Kiacoulsdon@Group1Auto.com thank you
Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a positive experience with us and that everything was completed to your satisfaction within the same day. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Kia Coulsdon.
Best regards,
[Your Name]
Group 1 Kia Coulsdon Team