Motability Scheme at Sytner Mercedes-Benz of Temple Fortune

Motability Scheme at Sytner Mercedes-Benz of Temple Fortune

4.6
Rating 4.6
(109 reviews)
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
1089 Finchley Road
London NW11 0PU
GB
Phone Number
Call Sytner Mercedes-Benz of Temple Fortune on 020 8731 0200
Reviews
Visit dealer website

Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Jay Esfahani
  • Graham Kimberley
  • Shane Cox
  • Chandni Pabari
  • Youcef Solomon
  • Gizem Ciftci
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Mehmet Tilki
  • Frazer Lyons
  • Mirjeta Memcaj
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz of Temple Fortune

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Mercedes-Benz of Temple Fortune

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Temple Fortune can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Temple Fortune on 02087310200 to make an appointment with our Motability specialist.

Reviews at Sytner Mercedes-Benz of Temple Fortune

  • Rating 5.0
    The customer service was amazing
    Response from Sytner Mercedes-Benz of Temple Fortune
    Dear Wajika

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience with our customer service at Mercedes-Benz of Temple Fortune. Our team is dedicated to providing the best possible service and your kind words are truly appreciated.

    If there's anything else we can assist you with or if you have any further feedback please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards
    Angela Blacklaw
    Divisional Head of Customer Services
  • Rating 5.0
    My experience at Mercedes Sytner was excellent from start to finish. The team made the process of getting my GLA smooth and stress-free, keeping me updated at every stage. Their professionalism and attention to detail really stood out, and I couldn’t be happier with my new car.
    Response from Sytner Mercedes-Benz of Temple Fortune
    Dear Jonathan

    Thank you so much for taking the time to share your experience with us at Sytner Mercedes-Benz of Temple Fortune. We are thrilled to hear that your journey to acquiring your new GLA was smooth and stress-free. Our team takes great pride in providing professional service and attention to detail, and it is wonderful to know that these efforts stood out during your visit.

    Your satisfaction is our top priority, and we are delighted to hear that you are happy with your new car. If you have any further questions or need assistance in the future, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Excellent service. Quick and thorough.Vehicle very kindly delivered back home. Above and beyond.
    Response from Sytner Mercedes-Benz of Temple Fortune
    Hello Brian,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you were pleased with our service and that we could assist you promptly and thoroughly. It's great to know that the delivery of your vehicle back home made your experience even better. We always strive to go above and beyond for our customers, and your feedback is truly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
    Mercedes-Benz of Temple Fortune
  • Rating 5.0
    I recently purchased a Mercedes EQA and couldn’t be happier with both the car and the service I received. The EQA is everything I hoped for—sleek, comfortable, and a joy to drive. A special thank you to Gizem, who made the entire experience smooth and enjoyable. She was incredibly supportive, kind, and kept me informed at every step with clear and timely emails. Her professionalism and warmth truly stood out and made this a memorable experience.
    Response from Sytner Mercedes-Benz of Temple Fortune
    Hello Sabir, Thank you for sharing such fabulous feedback about Gizem. She is super focused on delivering outstanding levels of customer service and it's incredibly important to her that everyone leaves us feeling exactly as you have. She is certainly an asset to our business with her knowledge and experience with the brand and I know that your lovely feedback will mean a great deal to her on a personal level. We value your custom and look forward to continuing to assist you for many years to come. Best regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    The experience was good from start to finish. Communication was always clear and Jay was great at explaining everything. We appreciated the accessible service that Mercedes offer and Jay's knowledge of it. The car arrived within the timeframe we were told and it was perfect. We were treated fairly and respectfully, so customer service was great. We were shown the app and also inside the car to look at the features which was helpful. We will definitely recommend Jay at Mercedes temple fortune in the future, and will visit again for future car purchases.
    Response from Sytner Mercedes-Benz of Temple Fortune
    Dear Zubed

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience with Mercedes-Benz of Temple Fortune was positive from start to finish. It's great to know that Jay was able to provide clear communication and share his knowledge effectively ensuring you felt informed and comfortable throughout the process. We're delighted that the car arrived within the promised timeframe and met your expectations. Providing accessible and respectful service is a priority for us, and it's rewarding to hear that you felt treated fairly. We're also glad you found the app demonstration and car feature overview helpful.

    Your recommendation means a lot to us, and we look forward to welcoming you back for future car purchases. If there's anything else we can assist you with, please don't hesitate to reach out.

    Kind regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 5.0
    Gizem was a sales representative and she kept us up to date throughout the process, helped us with selection, sent check in and status updates, walked through all the relevant housekeeping, ensured we had a lovely collection experience and followed up after collection to check if we had any questions and how the first few days with the vehicle was going. Overall great end-to-end experience.
    Response from Sytner Mercedes-Benz of Temple Fortune
    Dear Enoch, Thank you so much for taking the time to share your wonderful feedback about your experience with us at Mercedes-Benz of Temple Fortune. We are thrilled to hear that Gizem provided you with excellent service and kept you informed throughout the entire process. It’s great to know that you had a lovely collection experience and that Gizem was able to assist you with any questions you had after receiving your vehicle. Your satisfaction is our top priority, and we are delighted that we could provide you with a seamless and enjoyable experience. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please do not hesitate to reach out. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    Great experience and amazing service overall from the team and from Gizem
    Response from Sytner Mercedes-Benz of Temple Fortune
    Hello Hesham, Thank you for submitting your fantastic 5* rating and review for Gizem and the team here at Mercedes-Benz of Temple Fortune, we are delighted both our vehicles and colleagues have left a positive impression! We appreciate your support and look forward to welcoming you again in the not too distant future. Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    I just wanted to take a moment to sincerely thank you for the amazing service I received during my recent purchase. Everyone I interacted with was incredibly friendly, professional, and helpful.

    It was clear that your team is not only well-organized but also truly passionate about what you do. You made the whole process smooth and enjoyable, and I really appreciate that.

    Thanks again for everything — I’m truly happy with my new Mercedes-Benz!

    Best regards,
    Sajadvosogh mehr
    Response from Sytner Mercedes-Benz of Temple Fortune
    Dear Sajad, Thank you for your fantastic feedback concerning your experience with Mercedes-Benz of Temple Fortune. It is always a pleasure to receive comments of thanks and praise from our customers since we strive to achieve the highest level of customer satisfaction. We hope you will have many delightful years of service from your new vehicle. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    It was very very good
    Response from Sytner Mercedes-Benz of Temple Fortune
    Dear Marius, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of Temple Fortune, I’m so pleased to learn that you enjoyed your experience with us. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    My dealer was very explain every thing to me regarding my new car thank you
    Response from Sytner Mercedes-Benz of Temple Fortune
    Dear Mary, Thank you for your wonderful feedback concerning your experience with Mercedes-Benz of Temple Fortune. We hope you will enjoy many more years of excellent service from your vehicle as well as from our organisation. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    Graham was great, he made me feel at ease as he explained everything thoroughly and answered all my questions without making me feel silly throughout the whole experience.
    Response from Sytner Mercedes-Benz of Temple Fortune
    Good morning Anisa

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Graham at Sytner Mercedes-Benz of Temple Fortune. It's fantastic to know that he was able to make you feel at ease and thoroughly address all your questions. We strive to provide the best service possible, and your kind words affirm that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    My dealer was very good explained everything to me and was very polite and kind
    Response from Sytner Mercedes-Benz of Temple Fortune
    Hello Mary, Thank you for submitting your fantastic 5* rating and review for the team here at Mercedes-Benz of Temple Fortune, we are delighted both our vehicles and colleagues have left a positive impression! We appreciate your support and we look forward to welcoming you again in the not too distant future. Warm regards, Nicola Lee, Divisional Customer Experience Manager

  • Rating 5.0
    Amazing, really positive experience. Shane dealt with most of our queries and was consistent and kept us in the loop about the car. When coming to pick up the car, everything was done efficiently and overall would recommend this dealership.
    Response from Sytner Mercedes-Benz of Temple Fortune
    Hello Asha, We are delighted to learn that you've had a great experience with us at Mercedes-Benz of Temple Fortune. We strive to provide our customers with the highest level of service and we are glad that Shane was able to meet your expectations. We value your feedback and we look forward to welcoming you again soon. Thank you for choosing us and for taking the time to share your experience, it is appreciated! Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Mr Graham excellent customer service
    Response from Sytner Mercedes-Benz of Temple Fortune
    Hello Sharifo, Thank you for sharing your super 5* rating and review for the team here at Mercedes-Benz of Temple Fortune, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    I'm very happy with the service I received.
    From start to finish, everything went smoothly, and the process was handled professionally.
    Response from Sytner Mercedes-Benz of Temple Fortune
    Dear Sultana, Thank you for your fantastic feedback concerning your experience with Mercedes-Benz of Temple Fortune. It is always a pleasure to receive comments of thanks and praise from our customers since we strive to achieve the highest level of customer satisfaction. We hope you will have many delightful years of service from your new vehicle. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    Fantastic service the lady that sorted out my car was incredibly helpful
    Response from Sytner Mercedes-Benz of Temple Fortune
    Dear Emily, Thank you ever so much for this brilliant feedback concerning Mercedes-Benz of Temple Fortune. We hope that the fantastic experience you had will be repeated by many more of our valued customers. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    Excellent customer service arrived earlier than what I thought ☺️
    Response from Sytner Mercedes-Benz of Temple Fortune
    Hello Mehmet, We are delighted to learn that you've had a great experience with us here at Mercedes-Benz of Temple Fortune. We strive to provide our customers with the highest level of service and we are so pleased that we were able to meet your expectations. We value your feedback and we look forward to welcoming you again soon. Thank you for choosing us and for taking the time to share your experience, it is appreciated! Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    My sales executive was Youcef Solomon and he made the entire process of placing my order, handover of my previous vehicle and collecting my new vehicle smooth. He was professional, patient, knowledgeable and respectful. I was felt valued and wasn't under pressure to buy extra perks!
    Cara Diaz Rivera explained all I needed to know regarding the buttons/functions with the vehicles and followed up with an email informing me that I could contact her anytime I needed extra help.
    I highly recommend Youcef and Cara, thank you so much for all your help!
    Response from Sytner Mercedes-Benz of Temple Fortune
    Hello Benjamin, We are delighted to learn that you've had a great experience with us here at Mercedes-Benz of Temple Fortune. We strive to provide the best customer service and we are pleased that Youcef and Cara were able to meet your expectations. We will continue to work hard to ensure that all our customers have a positive experience with us. Thank you for your support and we look forward to seeing you again soon. Best regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Mr Jay Esfahani was very kind and helpful he offered us his full support and we managed to finish everything within two hours
    Response from Sytner Mercedes-Benz of Temple Fortune
    Good Morning Fakri, I am absolutely thrilled to read your excellent 5* review for Mercedes-Benz of Temple Fortune. I am delighted to lear nthat you received great service from us and that you thought the team deserved some appreciation. Jay is really focused on delivering an exceptional customer experience and I will be sure to let him know that he has been successful on this occasion music to our ears! Please don't hesitate to get in touch if we can be of any further assistance. Kindest regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    The staff at temple fortune Mercedes were all very helpful. Everything was explained well and I was kept up to date on the progress of the mot.
    Response from Sytner Mercedes-Benz of Temple Fortune
    Dear Shaun, Thank you for taking the time to leave a 5* rating for the team at Mercedes-Benz of Temple Fortune, your feedback is highly valued by us all and we hope to continue providing such a service for all the many years to come. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.

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