Motability Scheme at Sytner Mercedes-Benz of Temple Fortune
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
1089 Finchley Road
London NW11 0PU
GB
Phone Number
Call Sytner Mercedes-Benz of Temple Fortune on 020 8731 0200
020 8731 0200
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00Toggle Hours
Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Service centre details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- Mehmet Tilki
- Frazer Lyons
- Martin Clark
- Mirjeta Memcaj
- Joseph Carl Ettwein
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz of Temple Fortune
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sytner Mercedes-Benz of Temple Fortune
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Temple Fortune can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Temple Fortune on 02087310200 to make an appointment with our Motability specialist.
Reviews at Sytner Mercedes-Benz of Temple Fortune
- Rating 5.0Apr 22, 2024Great,ThanksResponse from Sytner Mercedes-Benz of Temple FortuneApr 25, 2024Hello Khashayar, Thank you so much for sharing your super 5* rating and positive review. I'm delighted you were happy with the service provided by our team, it's wonderful to read that everything went smoothly. If there is anything further we can assist you with then please don't hesitate to contact us. Kind Regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Apr 16, 2024Great Babalola holds this dealership up.. his service is second to none ...
Always helpful , cheerful and gives realist time expectations never over promises and under delivers .
However one particular member of staff who is always inappropriately dressed and lacks a clear understanding of what it means to be in a customer facing role is a lady called Mira (unsure of the spelling of her name) rude , only likes interaction with male customers. Unhelpful to say the least. - Rating 5.0Mar 13, 2024Very goodResponse from Sytner Mercedes-Benz of Temple FortuneMar 13, 2024Hello Angela, I am delighted to learn that your recent visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time out to share your 5* rating and review, your feedback is important to us, and very much appreciated. Kind Regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 1.0Feb 24, 2024Terrible experienceResponse from Sytner Mercedes-Benz of Temple FortuneFeb 27, 2024Hello Frank, I am so sorry to read of your recent experience with Mercedes-Benz of Temple Fortune and would like to take the time on behalf of the business to personally apologise for the level of service that you have received. This is certainly not the standard that we aim to deliver and I am saddened to hear that we have fallen short on this occasion. So that we may assist you further please send your contact details as well as your vehicles registration to waynewan@sytner.co.uk in order for us to liaise with our management at the site as soon as possible. Kind Regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Feb 22, 2024Great customer service, polite and kept me informed constantly. Very smooth process. 100% satisfied!Response from Sytner Mercedes-Benz of Temple FortuneFeb 27, 2024Hello Benjamin, Thank you for submitting your fantastic 5* rating for the team here at Mercedes-Benz of Temple Fortune, we are delighted both our vehicles and colleagues have left a positive impression! We look forward to welcoming you again in the not too distant future. Kind Regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Feb 21, 2024Must say this was fantastic no problemsResponse from Sytner Mercedes-Benz of Temple FortuneFeb 21, 2024Dear Jashvantal, Thank you for taking the time to leave a 5* rating for the team at Mercedes-Benz of Temple Fortune, your feedback is highly valued by us all and we hope to continue providing such a service for all the many years to come. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Jan 5, 2024"Thank you for today's service and the gentleman who was very kind and helped me a lot with my work today."Response from Sytner Mercedes-Benz of Temple FortuneJan 8, 2024Dear Seyyed, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of Temple Fortune, I’m so pleased to learn that you enjoyed your experience with us. We are looking forward to being of continued assistance in the future. Kind Regards, Angie Blacklaw, Divisional Head of Customer Service.
- Rating 3.0Nov 27, 2023*Response from Sytner Mercedes-Benz of Temple FortuneNov 29, 2023Dear Georgina, Thank you for taking the time to submit a rating for Mercedes-Benz of Temple Fortune. We are very sorry that your experience did not meet the level in which we expect. If you would like to submit any feedback regarding your experience with Mercedes-Benz of Temple then please do so my emailing waynewan@sytner.co.uk so the team can look into this further for you. Kind Regards, Angie Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Sep 21, 2023Good serviceResponse from Sytner Mercedes-Benz of Temple FortuneSep 22, 2023Hello Bakirabo, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Temple Fortune, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Sep 19, 2023Fantastic, Quick and Friendly service. Came in on Saturday morning for an MOT and Service, was really easy and straight forward. Big thank you to Charlotte Mitchell for her amazing service! She was very friendly and very knowledgeable, went over all the T&Cs with me when I picked up the temporary car. Overall great service from her! :)Response from Sytner Mercedes-Benz of Temple FortuneSep 20, 2023Dear Jobeda, I am absolutely thrilled to read your excellent 5* review for Mercedes-Benz of Temple Fortune. I am delighted to learn that you received great service from us and that you thought the team deserved some appreciation. Charlotte is really focused on delivering an exceptional customer experience and I will be sure to let herk now that she has been successful on this occasion music to our ears! Please don't hesitate to get in touch if we can be of any further assistance. Kindest Regards, Wayne Wan, Head of Business.
- Rating 5.0Sep 14, 2023Very goodResponse from Sytner Mercedes-Benz of Temple FortuneSep 15, 2023Hello Ronak, Thank you for taking the time out to leave a fantastic 5* rating for the team at Mercedes-Benz of Temple Fortune, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Sep 1, 2023BEAUTIFUL SERVICEResponse from Sytner Mercedes-Benz of Temple FortuneSep 6, 2023Hello Folasade, Thank you for sharing your 5* rating and review for the team here at Mercedes-Benz of Temple Fortune, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Aug 25, 2023Excellent service receivedResponse from Sytner Mercedes-Benz of Temple FortuneSep 1, 2023Dear Peter, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of Temple Fortune, I’m so pleased to learn that you enjoyed your experience with us. We are looking forward to being of continued assistance in the future. Kind Regards, Wayne Wan, Head of Business.
- Rating 2.0Aug 4, 2023I have been at Temple fortune Mercedes dealer for 5 years. It sadly has been quite low quality customer service. This questionnaire regards my most recent visit. I had to make sure I was healthy no issues that could put anyone at unknown risk. I ticked that I did not have covid and no one in my household either. I told Mercedes I wanted to wait for my mot to be finished. I sat in their seating area. There were at least 5 other people also waiting . There was a couple who were together, as I sat and waited over 2 full hours the gentleman of this couple proceeded to cough continuously directly at me. For 2 hours I had to endure this cough ( no face covering on his face) he must have been aware he had a continuous cough when he entered the showroom. He sometimes did not attempt to put his hand over his mouth when coughing. The other customers also looked very anxious by his cough. Not once did a customer service agent attempt to ask the gentleman to move to a more appropriate area as the seating was very enclosed. In the end he realised everyone was quite anxious and he & his partner went outside. No one from Mercedes helped intervene and made sure our health was properly protected. If I had to fill out a form about health before I entered the building why was it not acted upon? It was very obvious this gentleman had a continuous cough. There is covid new variant with a high spike rise these past 4 weeks so why did not Mercedes protect our health. I would not attend if I coughed even continuous. What was the reason for the forms declearing our health if not supported. I am a motorbility customer and could not have the option of standing outside I feel very let down Karen Rix my appointment was August 02/08/2023 @8am until 1/4 to 11 amResponse from Sytner Mercedes-Benz of Temple FortuneAug 4, 2023Dear Karen Thank you for your feedback. I am very sorry to read of your concerns surrounding Mercedes
Benz of Temple Fortune. May you please be so kind to email myself at waynewan@sytner.co.uk with your contact details and vehicles registration so I can investigate this with the
appropriate management. Kind Regards, Wayne Wan, Head of Business. - Rating 4.0Jul 14, 2023Good serviceResponse from Sytner Mercedes-Benz of Temple FortuneJul 19, 2023Hello Deepak, Thank you for sharing your fantastic 5* review for the team here at Mercedes-Benz of Temple Fortune. We are committed to providing great customer service and we are pleased you found this to be the case on this occasion. We value your ongoing support and look forward to welcoming you again next time! Best regards, Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Jun 30, 2023Would recommend this branch to anyone. Always brilliant service Linda DResponse from Sytner Mercedes-Benz of Temple FortuneJul 3, 2023Dear Linda, Thank you ever so much for this brilliant feedback concerning Mercedes-Benz of Temple Fortune. We hope that the good experience you had will be repeated by many more of our valued customers. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Jun 12, 2023Great people and good serviceResponse from Sytner Mercedes-Benz of Temple FortuneJun 13, 2023Dear Shirishkumar, Thank you for your wonderful feedback concerning your experience with Mercedes-Benz of Temple Fortune. We hope you will enjoy many more years of excellent service from your vehicle as well as from our organisation. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service,
- Rating 3.0Jun 4, 2023Our motability car was booked in for our service. When we arrived reception was unaware that our vehicle was a motability car and said that we’re unable to pay with cash. I left feeling bothered and confused so I rang the showroom later in the afternoon to verify matters. As a result it slowed down the service as the service needed to be agreed by motibility themselves. I arrived back at the showroom an hour before I was told to, and the car was ready, but no one called me to say it was ready for collection. Despite this, I must confess the customer service received by a man named Great was amazing, very personable and professional.Response from Sytner Mercedes-Benz of Temple FortuneJun 7, 2023Dear Dora, Thank you for taking the time to provide feedback on your experience with Mercedes
Benz of Temple Fortune. We appreciate this feedback as is important for us to be able to address problems and resolve them to prevent them happening in the future. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service. - Rating 5.0May 18, 2023Thank You 😊Response from Sytner Mercedes-Benz of Temple FortuneMay 26, 2023Hello Hannan, Thank you for taking the time to leave a 5* rating for the team here at Mercedes-Benz of Temple Fortune, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
- Rating 5.0May 5, 2023Response from Sytner Mercedes-Benz of Temple FortuneMay 11, 2023Hello Mohamed, Thank you for taking the time out to leave a 5* rating for the team at Mercedes-Benz of Temple Fortune, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager