Motability Scheme at Sytner Mercedes-Benz of Colindale

Motability Scheme at Sytner Mercedes-Benz of Colindale

4.5
Rating 4.5
(154 reviews)
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
403 Edgware Road
London NW9 0HX
GB
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Phone Number
Call Sytner Mercedes-Benz of Colindale on 020 8205 1212
020 8205 1212
020 8205 1212
Website

Visit dealer website

Email

Mercedes-benz.colindale@sytner.co.uk

Reviews

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Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Ikram Khan
  • David Cotter
  • Hass Afzal
  • Hasnat Rahman
  • Razvan George Calota
  • Syed Saleem
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Matthew Merrill
  • Deborah Taiwo
  • Sally Beach
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz of Colindale

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Mercedes-Benz of Colindale

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Colindale can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Colindale on 02082051212 to make an appointment with our Motability specialist.

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Reviews at Sytner Mercedes-Benz of Colindale

  • Rating 3.0
    Experience was ok
    Felt rushed
    Not much info given
    Rushed through car specs
    Response from Sytner Mercedes-Benz of Colindale
    Dear Deborah,

    Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that your recent experience did not meet your expectations. At Mercedes-Benz of Colindale, we strive to provide thorough and attentive service to all our customers, and it seems we fell short during your visit.

    We understand the importance of having detailed information, especially when it comes to choosing the right vehicle for your needs. Your feedback is invaluable, and we will use it to improve our service and ensure that our team provides more comprehensive support in the future.

    If you have any further questions or need additional information about our vehicles, please feel free to reach out. We would be more than happy to assist you.

    Thank you once again for your feedback, and we hope to have the opportunity to serve you better in the future.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    A truly exceptional and enjoyable experience.
    I don’t even know where to begin — all I can say is that I received the most outstanding service and kindest treatment.

    I would like to sincerely thank Mr. Ikram Khan for his incredible support and dedication. He treated us like family, with genuine care, patience, and utmost respect throughout the entire process. His professionalism and compassion made all the difference.

    I truly hope that the very best comes to Mr. Ikram Khan, as he has created the most memorable and positive experience I’ve ever had with Mercedes-Benz.

    I would also like to express my deep appreciation to the management for having such a valuable, wise, and God-fearing individual on their team. It is truly a blessing to have someone like him representing the company.
    Response from Sytner Mercedes-Benz of Colindale
    Dear Alireza,

    Thank you so much for taking the time to share your wonderful experience with us at Sytner Mercedes-Benz of Colindale. We are thrilled to hear that you had such an exceptional and enjoyable visit.

    It is truly heartwarming to read your kind words about Ikram. We are incredibly proud to have him as part of our team, and your feedback reaffirms the dedication and care he consistently provides to our customers. We will be sure to pass along your gratitude and well wishes to him.

    We also appreciate your recognition of our management team. It is our goal to ensure that every customer feels valued and respected, and we are delighted that we could provide you with a memorable experience.

    Thank you once again for your generous review and for choosing us for your mobility needs. We look forward to serving you again in the future.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager

  • Rating 5.0
    Was absolutely amazing and very easy and relaxed. Ikram was amazing through the whole process from start to finish.
    Response from Sytner Mercedes-Benz of Colindale
    Dear Ian

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an amazing and relaxed experience at Sytner Mercedes-Benz of Colindale. Ikram will be delighted to know that you appreciated their assistance throughout the entire process. Your satisfaction is our top priority, and your kind words mean a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Very good
    Response from Sytner Mercedes-Benz of Colindale
    Hello Ryan,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Mercedes-Benz of Colindale. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you again next time!

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    It was good
    Response from Sytner Mercedes-Benz of Colindale
    Dear Omar

    Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience at Sytner Mercedes-Benz of Colindale. Your perfect rating of 5* is greatly appreciated and serves as a wonderful encouragement to our team. We strive to provide the best service possible, and it's rewarding to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again.


    Kind regards
    Angela Blacklaw
    Mercedes-Benz of Colindale
  • Rating 5.0
    My salesperson, Ikram was friendly, knowledgeable, answered all of my questions thoroughly and was genuinely committed to helping me find the right vehicle. He made the entire process smooth and stress-free.
    Response from Sytner Mercedes-Benz of Colindale
    Dear Jodie
    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Ikram at Mercedes-Benz of Colindale. It's fantastic to know that he was able to assist you in finding the right vehicle and made the process smooth and stress-free. Your kind words about his friendliness and knowledge are greatly appreciated, and we will be sure to pass them along to him.

    We are committed to providing exceptional service to all our customers, and your feedback is invaluable in helping us maintain our high standards. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your lovely review.

    Kind regards,
    Angela Blacklaw
    Mercedes-Benz of Colindale
  • Rating 5.0
    A truly exceptional and enjoyable experience.
    I don’t even know where to begin — all I can say is that I received the most outstanding service and kindest treatment.

    I would like to sincerely thank Mr. Ikram Khan for his incredible support and dedication. He treated us like family, with genuine care, patience, and utmost respect throughout the entire process. His professionalism and compassion made all the difference.

    I truly hope that the very best comes to Mr. Ikram Khan, as he has created the most memorable and positive experience I’ve ever had with Mercedes-Benz.
    Response from Sytner Mercedes-Benz of Colindale
    Dear Alireza

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with the Motability Scheme at Mercedes-Benz of Colindale. Your lovely feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 1.0
    Was not there
    Response from Sytner Mercedes-Benz of Colindale
    Dear Stephen, Thank you for taking the time to leave a review. We're sorry to hear that your experience did not meet your expectations. We strive to provide excellent service to all our customers and your feedback is invaluable in helping us improve. If you have any specific concerns or further details you'd like to share please feel free to reach out to us directly. We hope to have the opportunity to see you better in the future. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    Our dealer, David, was very responsive, efficient and informative. He thoroughly explained the whole process to us and was great!
    Response from Sytner Mercedes-Benz of Colindale
    Dear Ferdeze

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that David was able to provide you with responsive, efficient, and informative service. It's wonderful to know that he thoroughly explained the process and made your experience a great one.

    Your feedback is greatly appreciated and will be shared with David and the team. We look forward to welcoming you again in the not too distant future.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Everything is perfect. Thanks to all of you
    Response from Sytner Mercedes-Benz of Colindale
    Hello Ali,

    We are delighted to hear that you had a great experience with us at Mercedes-Benz of Colindale. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to welcoming you again soon. Thank you for choosing us and for taking the time to share your experience, it is appreciated!

    Kind regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    I’m was very happy with the experience
    Response from Sytner Mercedes-Benz of Colindale
    Dear Olympios

    Thank you so much for taking the time to share your positive experience with us at Mercedes-Benz of Colindale. We are thrilled to hear that you were very happy with your visit and that we could meet your expectations. Your feedback is incredibly valuable to us and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future please don't hesitate to reach out. We look forward to welcoming you back soon!

    Kind regards
    Angela Blacklaw
    Divisional Head of Customer Services
  • Rating 5.0
    Very cood hospitality and management to serve me . In all its amazing
    Response from Sytner Mercedes-Benz of Colindale
    Dear Nasir

    Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at Mercedes-Benz of Colindale. Our team takes great pride in providing excellent hospitality and management, and your kind words are truly appreciated. We look forward to welcoming you again in the future.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    I recently purchased a vehicle from Mercedes-Benz and had an excellent experience from start to finish. The entire process was smooth, professional, and stress-free.

    A special shout-out to David, who assisted me throughout. His customer service was outstanding — friendly, knowledgeable, and genuinely helpful. He took the time to answer all my questions, explained everything clearly, and made sure I felt confident at every step. His professionalism and positive attitude made the whole experience even better.

    Thank you to the Mercedes-Benz team — especially David — for delivering such a high standard of service. Highly recommended!
    Response from Sytner Mercedes-Benz of Colindale
    Hello Behnaz

    Thank you for your lovely feedback, David will be thrilled to read your lovely comments. We pride ourselves on providing exceptional service and we are proud to employ really experienced and professional colleagues, who are passionate about the Mercedes-Benz brand, and who understand the need to look after our customers in a friendly and efficient manner.

    I appreciate you letting me know about your experience and I am really pleased we looked after you and your car.

    Kind regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    David was amazing when dealing with the entire process. Honestly cannot thank him enough for all his help and brilliant communication.
    George was also amazing on handover day and really helpful showing me all the different things the car does etc.
    10/10
    Response from Sytner Mercedes-Benz of Colindale
    Dear Kai T, Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with David and George. It's fantastic to know that David's assistance and communication made the process smooth for you and that George was able to provide helpful insights during the handover. Your kind words and perfect rating mean a lot to our team at Sytner Mercedes-Benz of Colindale. We are committed to providing exceptional service, and your feedback is a great encouragement for us. If there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new car! Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    I picked up my Mercedes from Colindale today and the experience was outstanding from start to finish. Ikram Khan provided an exceptional level of service — professional, knowledgeable, and genuinely attentive to my needs. He made the entire process seamless, from helping me choose the right vehicle to walking me through every feature with patience and clarity. His attention to detail and dedication to customer satisfaction truly stood out. Thanks to Ikram, I drove away in a vehicle that's a perfect fit for me. I wouldn't hesitate to recommend him to anyone looking for a premium and stress-free car buying experience.
    Response from Sytner Mercedes-Benz of Colindale
    Dear Gulperi, Thank you so much for taking the time to share your wonderful experience with us at Mercedes-Benz of Colindale. We are thrilled to hear that your visit was outstanding from start to finish and that Ikram provided you with exceptional service. It is our goal to ensure every customer feels valued and supported, and we are delighted that Ikram's professionalism, knowledge, and attentiveness made your car buying process seamless and enjoyable. Your kind words about Ikram's dedication and attention to detail are greatly appreciated, and we will be sure to pass along your compliments to him. We are so pleased that you drove away in a vehicle that is a perfect fit for you and that you felt confident in recommending us to others. We look forward to seeing you again in the future. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    David was very helpful, explain me everything.
    Response from Sytner Mercedes-Benz of Colindale
    Hello Noah G.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that David was able to assist you effectively and provide clear explanations. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Sytner Mercedes-Benz of Colindale. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Kind regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 5.0
    Chelsea from Colindale Mercedes was great
    Response from Sytner Mercedes-Benz of Colindale
    Hello Aklas, Thank you for submitting your fantastic 5* rating and review for Chelsea and the team here at Mercedes-Benz of Colindale, we are delighted both our vehicles and colleagues have left a positive impression! We appreciate your support and look forward to welcoming you again in the not too distant future. Kind regards, Nicola Lee, Divisional Customer Experience Manager

  • Rating 5.0
    Polite kind fantastic service
    Response from Sytner Mercedes-Benz of Colindale
    Hello Abdul, Thank you for posting your super 5* rating and review. I'm delighted that you have received great service from the team here at Mercedes-Benz of Colindale and have taken time out to provide such wonderful feedback. We very much look forward to welcoming you again next time. Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    I had a great experience at Mercedes Colindale Dealership. This experience was great thanks to Sales Executive Ikram Khan who was very professional and attentive throughout the entire process.
    Response from Sytner Mercedes-Benz of Colindale
    Dear Jamie, Thank you very much for your comments. We are so glad to hear of the fantastic level of service provided by Ikram at our Mercedes-Benz of Colindale dealership. They will be ecstatic with the feedback and we really appreciate you taking the time to provide us with such a positive review. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    Perfect service
    Response from Sytner Mercedes-Benz of Colindale
    Dear Meharun, Thank you ever so much for this brilliant feedback concerning Mercedes-Benz of Colindale. We hope that the good experience you had will be repeated by many more of our valued customers. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.

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