Motability Scheme at Sytner Mercedes-Benz of Colindale

Motability Scheme at Sytner Mercedes-Benz of Colindale

4.5
Rating 4.5
(162 reviews)
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
403 Edgware Road
London NW9 0HX
GB
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Phone Number
Call Sytner Mercedes-Benz of Colindale on 020 8205 1212
020 8205 1212
020 8205 1212
Website

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Email

Mercedes-benz.colindale@sytner.co.uk

Reviews

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Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Ikram Khan
  • David Cotter
  • Hass Afzal
  • Hasnat Rahman
  • Razvan George Calota
  • Syed Saleem
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Matthew Merrill
  • Deborah Taiwo
  • Sally Beach
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz of Colindale

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Mercedes-Benz of Colindale

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Colindale can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Colindale on 02082051212 to make an appointment with our Motability specialist.

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Reviews at Sytner Mercedes-Benz of Colindale

  • Rating 5.0
    We were lucky to be helped by Ikram Khan. From the very first conversation, he was friendly, patient, and incredibly knowledgeable. He took the time to understand exactly what we were looking for, answered all our questions clearly, and guided us through the whole process without any pressure.

    Ikram made what could have been a stressful experience feel smooth and enjoyable. His professionalism and honesty stood out, and he went the extra mile to make sure we got the right car at the right price.

    If you’re looking for someone who truly cares about helping you find the perfect car, I highly recommend Ikram Khan. Thank you for all your help
    Response from Sytner Mercedes-Benz of Colindale
    Dear Sadiqa,

    Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that Ikram Khan provided you with such exceptional service. It's great to know that his friendly and knowledgeable approach made the process smooth and enjoyable for you.

    At Mercedes-Benz of Colindale, we strive to ensure that every customer feels supported and valued, and it's clear that Ikram exemplified these values during your visit. Your kind words and recommendation mean a lot to us, and we will be sure to pass along your compliments to Ikram.

    Thank you once again for your feedback. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    I had an outstanding experience at Mercedes Colindale all thanks to Ikram. From the very beginning, Ikram was professional, friendly, and genuinely invested in helping me.
    Ikram kept me informed every step of the way and made what could have been a stressful process feel smooth and easy. He was knowledgeable, patient with my questions, and clearly passionate about delivering top-notch service.
    Response from Sytner Mercedes-Benz of Colindale
    Dear Jodie,

    Thank you so much for taking the time to share your wonderful experience with us at Mercedes-Benz of Colindale. We are thrilled to learn that Ikram was able to provide you with such outstanding service. It's fantastic to know that his professionalism, friendliness, and dedication made your experience smooth and stress-free.

    We are proud to have team members like Ikram who are passionate about delivering a premium and memorable level of service and ensuring our customers feel valued and informed throughout their journey. Your kind words and perfect rating mean a lot to us and serve as great motivation for our entire team.

    If there is anything more we can do for you in the future, please do not hesitate to reach out. We look forward to welcoming you again in the not too distant future.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Best experience Mercedes thank you so much.
    Response from Sytner Mercedes-Benz of Colindale
    Hello Ria,

    Thank you so much for your wonderful review! We are thrilled to hear that you had the best experience with us at Mercedes-Benz of Colindale. Your feedback is incredibly valuable to us, and it’s fantastic to know that we could meet your expectations. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to seeing you again!

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Lovely and friendly
    Response from Sytner Mercedes-Benz of Colindale
    Dear Selma

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service lovely and friendly. At Mercedes-Benz of Colindale we strive to provide the best experience for our customers and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Kind regards
    Angela Blacklaw
    Mercedes-Benz of Colindale
  • Rating 5.0
    Mr Ikram was very helpful! He did my application with care and efficiency! Thank you
    Response from Sytner Mercedes-Benz of Colindale
    Dear Iram

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Ikram was able to assist you with care and efficiency during your application process. Your feedback is greatly appreciated and will be shared with the team.

    Kind regards
    Angela Blacklaw
    Mercedes-Benz of Colindale
  • Rating 5.0
    The process was very smooth and the reception received by the dealership was excellent. Ikram was a great dealer and ensured the process was smooth and efficient. Overall was a great experience
    Response from Sytner Mercedes-Benz of Colindale
    Dear Roghayeh,

    Thank you so much for taking the time to share your experience with us at Mercedes-Benz of Colindale. We are thrilled to hear that you found the process smooth and that our team, especially Ikram, provided excellent service. Your kind words and perfect rating mean a lot to us, and we are delighted to know that you had a great experience.

    We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    As always a 1st class professional service from Ikram at Colindale. Very informative, helpful, patient and friendly. I suffer with severe anxiety and he always puts me at ease.
    Response from Sytner Mercedes-Benz of Colindale
    Dear Sharon

    Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear that you consistently receive first-class professional service from Ikram at our Colindale. It's heartening to know that his informative, helpful, patient and friendly approach makes your experience a positive one.

    We are committed to providing a supportive and comfortable environment for all our customers and your kind words affirm that we are on the right track. We look forward to continuing to seeing you with the same level of care and dedication.

    Warm regards,

    Angela Blacklaw
    Mercedes-Benz of Colindale
  • Rating 4.0
    Friendly service.They were very patient and worked with me through everything.
    Response from Sytner Mercedes-Benz of Colindale
    Dear Natalie,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our service friendly and that our team was patient and supportive throughout your experience. Your satisfaction is important to us, and we are pleased to know that we could assist you effectively.

    If there is anything more we can do to enhance your experience or if you have any further feedback, please feel free to reach out. We look forward to welcoming you back to Mercedes-Benz of Colindale in the future.

    Best regards,


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 3.0
    Experience was ok
    Felt rushed
    Not much info given
    Rushed through car specs
    Response from Sytner Mercedes-Benz of Colindale
    Dear Deborah,

    Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that your recent experience did not meet your expectations. At Mercedes-Benz of Colindale, we strive to provide thorough and attentive service to all our customers, and it seems we fell short during your visit.

    We understand the importance of having detailed information, especially when it comes to choosing the right vehicle for your needs. Your feedback is invaluable, and we will use it to improve our service and ensure that our team provides more comprehensive support in the future.

    If you have any further questions or need additional information about our vehicles, please feel free to reach out. We would be more than happy to assist you.

    Thank you once again for your feedback, and we hope to have the opportunity to serve you better in the future.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    A truly exceptional and enjoyable experience.
    I don’t even know where to begin — all I can say is that I received the most outstanding service and kindest treatment.

    I would like to sincerely thank Mr. Ikram Khan for his incredible support and dedication. He treated us like family, with genuine care, patience, and utmost respect throughout the entire process. His professionalism and compassion made all the difference.

    I truly hope that the very best comes to Mr. Ikram Khan, as he has created the most memorable and positive experience I’ve ever had with Mercedes-Benz.

    I would also like to express my deep appreciation to the management for having such a valuable, wise, and God-fearing individual on their team. It is truly a blessing to have someone like him representing the company.
    Response from Sytner Mercedes-Benz of Colindale
    Dear Alireza,

    Thank you so much for taking the time to share your wonderful experience with us at Sytner Mercedes-Benz of Colindale. We are thrilled to hear that you had such an exceptional and enjoyable visit.

    It is truly heartwarming to read your kind words about Ikram. We are incredibly proud to have him as part of our team, and your feedback reaffirms the dedication and care he consistently provides to our customers. We will be sure to pass along your gratitude and well wishes to him.

    We also appreciate your recognition of our management team. It is our goal to ensure that every customer feels valued and respected, and we are delighted that we could provide you with a memorable experience.

    Thank you once again for your generous review and for choosing us for your mobility needs. We look forward to serving you again in the future.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager

  • Rating 5.0
    Was absolutely amazing and very easy and relaxed. Ikram was amazing through the whole process from start to finish.
    Response from Sytner Mercedes-Benz of Colindale
    Dear Ian

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an amazing and relaxed experience at Sytner Mercedes-Benz of Colindale. Ikram will be delighted to know that you appreciated their assistance throughout the entire process. Your satisfaction is our top priority, and your kind words mean a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Very good
    Response from Sytner Mercedes-Benz of Colindale
    Hello Ryan,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Mercedes-Benz of Colindale. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you again next time!

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    It was good
    Response from Sytner Mercedes-Benz of Colindale
    Dear Omar

    Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience at Sytner Mercedes-Benz of Colindale. Your perfect rating of 5* is greatly appreciated and serves as a wonderful encouragement to our team. We strive to provide the best service possible, and it's rewarding to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again.


    Kind regards
    Angela Blacklaw
    Mercedes-Benz of Colindale
  • Rating 5.0
    My salesperson, Ikram was friendly, knowledgeable, answered all of my questions thoroughly and was genuinely committed to helping me find the right vehicle. He made the entire process smooth and stress-free.
    Response from Sytner Mercedes-Benz of Colindale
    Dear Jodie
    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Ikram at Mercedes-Benz of Colindale. It's fantastic to know that he was able to assist you in finding the right vehicle and made the process smooth and stress-free. Your kind words about his friendliness and knowledge are greatly appreciated, and we will be sure to pass them along to him.

    We are committed to providing exceptional service to all our customers, and your feedback is invaluable in helping us maintain our high standards. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your lovely review.

    Kind regards,
    Angela Blacklaw
    Mercedes-Benz of Colindale
  • Rating 5.0
    A truly exceptional and enjoyable experience.
    I don’t even know where to begin — all I can say is that I received the most outstanding service and kindest treatment.

    I would like to sincerely thank Mr. Ikram Khan for his incredible support and dedication. He treated us like family, with genuine care, patience, and utmost respect throughout the entire process. His professionalism and compassion made all the difference.

    I truly hope that the very best comes to Mr. Ikram Khan, as he has created the most memorable and positive experience I’ve ever had with Mercedes-Benz.
    Response from Sytner Mercedes-Benz of Colindale
    Dear Alireza

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with the Motability Scheme at Mercedes-Benz of Colindale. Your lovely feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 1.0
    Was not there
    Response from Sytner Mercedes-Benz of Colindale
    Dear Stephen, Thank you for taking the time to leave a review. We're sorry to hear that your experience did not meet your expectations. We strive to provide excellent service to all our customers and your feedback is invaluable in helping us improve. If you have any specific concerns or further details you'd like to share please feel free to reach out to us directly. We hope to have the opportunity to see you better in the future. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    Our dealer, David, was very responsive, efficient and informative. He thoroughly explained the whole process to us and was great!
    Response from Sytner Mercedes-Benz of Colindale
    Dear Ferdeze

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that David was able to provide you with responsive, efficient, and informative service. It's wonderful to know that he thoroughly explained the process and made your experience a great one.

    Your feedback is greatly appreciated and will be shared with David and the team. We look forward to welcoming you again in the not too distant future.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Everything is perfect. Thanks to all of you
    Response from Sytner Mercedes-Benz of Colindale
    Hello Ali,

    We are delighted to hear that you had a great experience with us at Mercedes-Benz of Colindale. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to welcoming you again soon. Thank you for choosing us and for taking the time to share your experience, it is appreciated!

    Kind regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    I’m was very happy with the experience
    Response from Sytner Mercedes-Benz of Colindale
    Dear Olympios

    Thank you so much for taking the time to share your positive experience with us at Mercedes-Benz of Colindale. We are thrilled to hear that you were very happy with your visit and that we could meet your expectations. Your feedback is incredibly valuable to us and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future please don't hesitate to reach out. We look forward to welcoming you back soon!

    Kind regards
    Angela Blacklaw
    Divisional Head of Customer Services
  • Rating 5.0
    Very cood hospitality and management to serve me . In all its amazing
    Response from Sytner Mercedes-Benz of Colindale
    Dear Nasir

    Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at Mercedes-Benz of Colindale. Our team takes great pride in providing excellent hospitality and management, and your kind words are truly appreciated. We look forward to welcoming you again in the future.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager

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