Motability Scheme at Sytner Mercedes-Benz of Colindale
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
403 Edgware Road
London NW9 0HX
GB
Phone Number
Call Sytner Mercedes-Benz of Colindale on 020 8205 1212
020 8205 1212
Website
Reviews
Find or leave a review on Google
Showroom details 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00Toggle Hours
Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Ikram Khan
- David Cotter
- Hass Afzal
- Hasnat Rahman
- Razvan George Calota
- Syed Saleem
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Service centre details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- Matthew Merrill
- Deborah Taiwo
- Sally Beach
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Sytner Mercedes-Benz of Colindale
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sytner Mercedes-Benz of Colindale
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Colindale can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Colindale on 02082051212 to make an appointment with our Motability specialist.
Reviews at Sytner Mercedes-Benz of Colindale
- Rating 1.0Jun 3, 2025Was not thereResponse from Sytner Mercedes-Benz of ColindaleJun 3, 2025Dear Stephen, Thank you for taking the time to leave a review. We're sorry to hear that your experience did not meet your expectations. We strive to provide excellent service to all our customers and your feedback is invaluable in helping us improve. If you have any specific concerns or further details you'd like to share please feel free to reach out to us directly. We hope to have the opportunity to see you better in the future. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
- Rating 5.0Jun 2, 2025Our dealer, David, was very responsive, efficient and informative. He thoroughly explained the whole process to us and was great!Response from Sytner Mercedes-Benz of ColindaleJun 2, 2025Dear Ferdeze
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that David was able to provide you with responsive, efficient, and informative service. It's wonderful to know that he thoroughly explained the process and made your experience a great one.
Your feedback is greatly appreciated and will be shared with David and the team. We look forward to welcoming you again in the not too distant future.
Best regards
Nicola Lee
Divisional Customer Experience Manager - Rating 5.0May 21, 2025Everything is perfect. Thanks to all of youResponse from Sytner Mercedes-Benz of ColindaleMay 21, 2025Hello Ali,
We are delighted to hear that you had a great experience with us at Mercedes-Benz of Colindale. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to welcoming you again soon. Thank you for choosing us and for taking the time to share your experience, it is appreciated!
Kind regards
Nicola Lee
Divisional Customer Experience Manager - Rating 5.0May 4, 2025I’m was very happy with the experienceResponse from Sytner Mercedes-Benz of ColindaleMay 7, 2025Dear Olympios
Thank you so much for taking the time to share your positive experience with us at Mercedes-Benz of Colindale. We are thrilled to hear that you were very happy with your visit and that we could meet your expectations. Your feedback is incredibly valuable to us and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future please don't hesitate to reach out. We look forward to welcoming you back soon!
Kind regards
Angela Blacklaw
Divisional Head of Customer Services - Rating 5.0Apr 25, 2025Very cood hospitality and management to serve me . In all its amazingResponse from Sytner Mercedes-Benz of ColindaleApr 25, 2025Dear Nasir
Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us at Mercedes-Benz of Colindale. Our team takes great pride in providing excellent hospitality and management, and your kind words are truly appreciated. We look forward to welcoming you again in the future.
Best regards
Nicola Lee
Divisional Customer Experience Manager - Rating 5.0Apr 24, 2025I recently purchased a vehicle from Mercedes-Benz and had an excellent experience from start to finish. The entire process was smooth, professional, and stress-free.
A special shout-out to David, who assisted me throughout. His customer service was outstanding — friendly, knowledgeable, and genuinely helpful. He took the time to answer all my questions, explained everything clearly, and made sure I felt confident at every step. His professionalism and positive attitude made the whole experience even better.
Thank you to the Mercedes-Benz team — especially David — for delivering such a high standard of service. Highly recommended!Response from Sytner Mercedes-Benz of ColindaleApr 24, 2025Hello Behnaz
Thank you for your lovely feedback, David will be thrilled to read your lovely comments. We pride ourselves on providing exceptional service and we are proud to employ really experienced and professional colleagues, who are passionate about the Mercedes-Benz brand, and who understand the need to look after our customers in a friendly and efficient manner.
I appreciate you letting me know about your experience and I am really pleased we looked after you and your car.
Kind regards
Nicola Lee
Divisional Customer Experience Manager - Rating 5.0Apr 23, 2025David was amazing when dealing with the entire process. Honestly cannot thank him enough for all his help and brilliant communication.
George was also amazing on handover day and really helpful showing me all the different things the car does etc.
10/10Response from Sytner Mercedes-Benz of ColindaleApr 23, 2025Dear Kai T, Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with David and George. It's fantastic to know that David's assistance and communication made the process smooth for you and that George was able to provide helpful insights during the handover. Your kind words and perfect rating mean a lot to our team at Sytner Mercedes-Benz of Colindale. We are committed to providing exceptional service, and your feedback is a great encouragement for us. If there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new car! Kind regards, Angela Blacklaw, Divisional Head of Customer Services. - Rating 5.0Apr 16, 2025I picked up my Mercedes from Colindale today and the experience was outstanding from start to finish. Ikram Khan provided an exceptional level of service — professional, knowledgeable, and genuinely attentive to my needs. He made the entire process seamless, from helping me choose the right vehicle to walking me through every feature with patience and clarity. His attention to detail and dedication to customer satisfaction truly stood out. Thanks to Ikram, I drove away in a vehicle that's a perfect fit for me. I wouldn't hesitate to recommend him to anyone looking for a premium and stress-free car buying experience.Response from Sytner Mercedes-Benz of ColindaleApr 16, 2025Dear Gulperi, Thank you so much for taking the time to share your wonderful experience with us at Mercedes-Benz of Colindale. We are thrilled to hear that your visit was outstanding from start to finish and that Ikram provided you with exceptional service. It is our goal to ensure every customer feels valued and supported, and we are delighted that Ikram's professionalism, knowledge, and attentiveness made your car buying process seamless and enjoyable. Your kind words about Ikram's dedication and attention to detail are greatly appreciated, and we will be sure to pass along your compliments to him. We are so pleased that you drove away in a vehicle that is a perfect fit for you and that you felt confident in recommending us to others. We look forward to seeing you again in the future. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
- Rating 5.0Apr 10, 2025David was very helpful, explain me everything.Response from Sytner Mercedes-Benz of ColindaleApr 11, 2025Hello Noah G.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that David was able to assist you effectively and provide clear explanations. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Sytner Mercedes-Benz of Colindale. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Kind regards, Angela Blacklaw, Divisional Head of Customer Service. - Rating 5.0Apr 10, 2025Chelsea from Colindale Mercedes was greatResponse from Sytner Mercedes-Benz of ColindaleApr 10, 2025Hello Aklas, Thank you for submitting your fantastic 5* rating and review for Chelsea and the team here at Mercedes-Benz of Colindale, we are delighted both our vehicles and colleagues have left a positive impression! We appreciate your support and look forward to welcoming you again in the not too distant future. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Apr 9, 2025Polite kind fantastic serviceResponse from Sytner Mercedes-Benz of ColindaleApr 10, 2025Hello Abdul, Thank you for posting your super 5* rating and review. I'm delighted that you have received great service from the team here at Mercedes-Benz of Colindale and have taken time out to provide such wonderful feedback. We very much look forward to welcoming you again next time. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Apr 8, 2025I had a great experience at Mercedes Colindale Dealership. This experience was great thanks to Sales Executive Ikram Khan who was very professional and attentive throughout the entire process.Response from Sytner Mercedes-Benz of ColindaleApr 9, 2025Dear Jamie, Thank you very much for your comments. We are so glad to hear of the fantastic level of service provided by Ikram at our Mercedes-Benz of Colindale dealership. They will be ecstatic with the feedback and we really appreciate you taking the time to provide us with such a positive review. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
- Rating 5.0Mar 31, 2025Perfect serviceResponse from Sytner Mercedes-Benz of ColindaleMar 31, 2025Dear Meharun, Thank you ever so much for this brilliant feedback concerning Mercedes-Benz of Colindale. We hope that the good experience you had will be repeated by many more of our valued customers. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.
- Rating 5.0Mar 28, 2025They have a high-class and regular reception, and they are committed to their appointments and to the smallest details of the visit with excellent experience. I did not feel bad when I visited this company. On the contrary, I thank them every time and I feel completely comfortable .
Thank you Merceds Benz Colindale for welcoming .Response from Sytner Mercedes-Benz of ColindaleMar 28, 2025Good morning Naheeda, We are delighted to hear that you had a great experience with us at Mercedes-Benz of Colindale. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for choosing us and for taking the time to share your experience, it is appreciated! Kind regards, Nicola Lee, Divisional Customer Experience Manager - Rating 5.0Mar 27, 2025Mr khan was very helpful and the best 10 over10Response from Sytner Mercedes-Benz of ColindaleMar 28, 2025Good morning Andre,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Mr. Khan was able to assist you so effectively and that you had such a positive experience with us at Sytner Mercedes-Benz of Colindale. Your feedback is incredibly valuable, and it’s great to know that we met your expectations. If there is anything else we can do for you, please don't hesitate to reach out.
We look forward to welcoming you again in the future.
Best regards
Nicola Lee
Divisional Customer Experience Manager - Rating 5.0Mar 24, 2025Everything went smoothly was looked after well
Looking forward to my new car.Response from Sytner Mercedes-Benz of ColindaleMar 24, 2025Dear Tanya, Thank you for your fantastic feedback concerning your experience with Mercedes-Benz of Colindale. It is always a pleasure to receive comments of thanks and praise from our customers since we strive to achieve the highest level of customer satisfaction. We hope you will have many delightful years of service from your new vehicle. Kind regards, Angela Blacklaw, Divisional Head of Customer Services. - Rating 5.0Mar 20, 2025It was all very simple and easy. Didn’t have to do any chasing.
Ikram khan was great and helped us a lot.Response from Sytner Mercedes-Benz of ColindaleMar 21, 2025Dear Maqsood, Thank you very much for your comments. We are so glad to hear of the fantastic level of service provided by Ikram at our Mercedes Benz of Colindale dealership, he will be ecstatic with the feedback, and we really appreciate you taking the time to provide us with such a lovely review. Kind regards, Angela Blacklaw, Divisional Head of Customer Service. - Rating 5.0Mar 20, 2025We are very happy. The customer service was really good. It was outstanding. I think we enjoy the customer service more and you are so relaxed and it was fun to enjoying. Three people were serving us they’re , I still have a smile on my face. It was very good day we had yesterday thank you.Response from Sytner Mercedes-Benz of ColindaleMar 20, 2025Dear Mohammed, Thank you ever so much for this brilliant feedback concerning Mercedes-Benz of Colindale. We hope that the good experience you had will be repeated by
many more of our valued customers. Keep smiling! Kind regards, Angela Blacklaw, Divisional Head of Customer Services. - Rating 5.0Mar 17, 2025Is was expected
Thank youResponse from Sytner Mercedes-Benz of ColindaleMar 18, 2025Dear Savvas, Thank you for leaving Mercedes-Benz of Colindale with a 5* rating it is highly appreciated and valued. Kind regards, Angela Blacklaw, Divisional Head of Customer Services. - Rating 4.0Mar 17, 2025Disappointed the wiper wasn't changed as requested so have to make special trip for it.Response from Sytner Mercedes-Benz of ColindaleMar 18, 2025Dear Ashok, Thank you for taking the time to provide feedback on your experience with Mercedes-Benz of Colindale. We appreciate this feedback as is important for us to be able to address problems and resolve them to prevent them happening in the future. Kind regards, Angela Blacklaw, Divisional Head of Customer Services.