Motability Scheme at MINI Park Lane
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
77 Park Lane
London W1K 7TP
GB
Phone Number
Call MINI Park Lane on 0370 700 5211
0370 700 5211
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Dominique Joseph
- Kunal Jarodia
- Matthew Shardlow
- Milanpreet Madhar
- Hamza Laher
We recommend calling and booking an appointment before visiting. Please note the service centre is situated at a separate address.
Service centre details 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00Closed Today Closed Today Toggle Hours
Service centre details
08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Grant Davis
- Linda Hegarty
We recommend calling and booking an appointment before visiting. Please note the service centre is situated at a separate address.
Click pin to expand map
Accessibility features at MINI Park Lane
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to MINI Park Lane
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
MINI Park Lane can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact MINI Park Lane on 03707005211 to make an appointment with our Motability specialist.
Reviews at MINI Park Lane
- Rating 5.0Apr 4, 2024Great experience!
- Rating 5.0Mar 20, 2024Milan, the notability specialist was able to guide me through the complexities of the scheme very professionally And explained everything very clearly. Taking me on a test drive he was very professional and observant making sure I was familiar with the car thoroughly before handing it over and I think was extremely professional
- Rating 5.0Mar 1, 2024It was excellent
- Rating 5.0Feb 2, 2024Matthew’s customer service was second to none! Absolutely brilliant he was so patient even though there was a few hiccups he managed to stay calm and my overall experience was great being it was my first car purchase. Well done Matthew and thanks a lot
- Rating 5.0Jan 10, 2024Matthew Shardlow from Mini Park Lane
Was brilliant, knowledge, nothing was too much trouble.
Fun experience going through all the various options on the large screen!!
Thank you - Rating 5.0Dec 2, 2023Matthew from MINI Park Lane was amazing with us and we really had a great experience with him. He really made the process easy and smooth and we honestly could not have had a better sales person than Matthew! Thank you!
- Rating 5.0Nov 6, 2023Great Customer Service
- Rating 5.0Oct 30, 2023Excellent
- Rating 5.0Sep 22, 2023Great service sorted out exactly what i needed to know to be able to place my new car order. Very professional and very knowledgable with regards to models and understanding of my needs.
- Rating 1.0Jul 24, 2023Very difficult to communicate with the car dealer, cannot be reached over the phone, does not answer email immediately, poor communication customer service. Place the order without informing that advance payment has increased so have to pay £100 more? There is a real need to be respectful to the customer or at the very least to be available when needed discussion because it felt that I was the one in charge with motability of the advancement of the car application order. No happy at all.
- Rating 5.0Jul 18, 2023Superb handover experience - well done!
- Rating 5.0Jul 3, 2023Excellent customer service
- Rating 5.0Jun 30, 2023Excellent service
- Rating 5.0Jun 13, 2023Absolute the best from start to finish !
Dominique is a total gem in every way - this is someone who knows her stuff and is knowledgeable in a patience understanding way .
Very thankful and happy and awaiting my new car which will make my life so much easier . Thank you so very much for a 5 star ⭐️ service - Rating 5.0May 23, 2023Thank yuo
- Rating 5.0May 12, 2023Very very impressed, quick , easy , fluent , ordered , paid for new car within 30 mins , well done Matt and Motability
- Rating 5.0Apr 20, 2023Excellent and knowledgeable representative
- Rating 5.0Mar 24, 2023I rate my experience probably one of the best customer services I’ve received across the world. Dominique was very experienced with the car and had answers to all my questions. I think Dominique is an asset to the team and should definitely get some recognition for the service that she provides customers with.
She went through all the options from top to bottom that I can add or choose.
I wouldn’t have picked mini if it wasn’t for Dominiques customer service, she made sure that I was happy with everything and picked the best options for me. So thank you BMW & Mini scheme for providing me with a brilliant car I’m totally in love with and again I can’t state how much Dominique had a lot of influence, helping me pick this car.
I disclosed with Dominique, I had mental health conditions and she made sure that I understood everything and I was totally happy. She understood my conditions and was really supportive and not pushy at all about the vehicle. So thank you very much. I was going to buy her flowers but I didn’t know what the rules and regulations with customers saying thank you.
And last, but not least, thank you very much again Dominique. I look forward to seeing you in the future and all the best she needs a bonus or something because she was brilliant and I’m the most fussy person.
She also kept me updated along the whole process and updates x - Rating 5.0Jan 27, 2023It was a very good experience, this is down to Dominique she was outstanding. Customer service was to the highest standard. She knew everything about the car all the extras what comes with without even looking at the screen plus even help me decide on certain things to have and not to have. I super excited about seeing my new car. Just wanted to say it was a pleasure to work with Dominique to build this car. She made it such an easy process and I was greeted with a beautiful smile and a polite manner. She is an excellent asset to the mini team and I hope this is recognised.
I was asked if I would like anything to drink or anything to help my visit more pleasant.
I wasn’t sure about the leather seats and Dominique help me drive a car with different seats so I could make my decision. I was very appreciative of this as I got to test out both seats and got the right seats that suit my needs. I said Dominique is an absolute asset to the team and I hope she gets her recognition for it. - Rating 5.0Jan 23, 2023Ian was really helpful and the whole process was handled very professionally.