Motability Scheme at Stellantis & You Citroen West London

4.8
Rating 4.8
(130 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
634 Chiswick High Road
London W4 5RY
GB
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Phone Number
Call Stellantis & You Citroen West London on 020 8987 4000
020 8987 4000
020 8987 4000
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Alec Sawney
  • Danella Tosan Betts
  • Harry Eguakun
  • Alexander Salman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Gary Dabinett
  • Andrew Gardner
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Citroen West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Citroen West London

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You Citroen West London can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Citroen West London on 02089874000 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Stellantis & You Citroen West London

  • Rating 5.0
    I found all staff to be helpful and up front. I was notified at all stages in the process and if I rung my call would be answered and issue resolved.
    Thank you for a painless, stress free experience.
    Response from Stellantis & You Citroen West London
    Dear Michael G,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our team was able to provide you with a helpful and transparent service throughout your visit. It's wonderful to know that you felt informed at every stage and that any concerns were promptly addressed. Your kind words and perfect rating are greatly appreciated, and they motivate us to continue delivering a stress-free experience for all our customers.

    We look forward to welcoming you back to Stellantis & You Citroen West London in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen West London Team.
  • Rating 5.0
    Very helpful
    Response from Stellantis & You Citroen West London
    Hello Derek,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. Our team at Stellantis & You Citroen West London is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen West London.
  • Rating 5.0
    Excellent Customer service. Very helpful and I recommend it to everyone.
    Response from Stellantis & You Citroen West London
    Hello Chadeesha W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Stellantis & You Citroen West London. Your recommendation means a lot to us, and we are delighted to know that our team was able to assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen West London
  • Rating 5.0
    Nice services
    Response from Stellantis & You Citroen West London
    Hello Fardin Z.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our services at Stellantis & You Citroen West London. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen West London
  • Rating 5.0
    Alec was amazing, answered all my questions. By all means the best car salesman I’ve ever worked with
    Response from Stellantis & You Citroen West London
    Hi Andrew - Thank you for the great review and the feedback on Alec, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Stellantis & You Citroen West London.
  • Rating 1.0
    To be honest I haven’t been happy with the dealership every time there’s a issue with the car it’s never fully sorted
    Response from Stellantis & You Citroen West London
    Hello Abbie,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear about your experience and that we haven't met your expectations. We strive to provide excellent service, and it's clear we've fallen short in your case.

    Please know that your concerns are important to us, and we would like to address the issues you've faced with your vehicle. Could you please contact us on stellantisandyouuk@stellantis.com at your earliest convenience? We are committed to resolving this matter to your satisfaction.

    Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience with us.

    Best regards,

    Stellantis &You
  • Rating 5.0
    Excellent.
  • Rating 5.0
    Excellent service
    Response from Stellantis & You Citroen West London
    Dear Deborah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Stellantis & You Citroen West London. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Stellantis & You Citroen West London
  • Rating 2.0
    Brake light not working
  • Rating 5.0
    Liaised with Danella again to discuss our requirements. As always, she was extremely professional, friendly and knowledgeable at Stellantis, Chiswick.
    Thank you.
    Response from Stellantis & You Citroen West London
    Hi Finlay and thank you for taking the time to leave us this brilliant 5 star review. Your comments have been passed to Management to ensure that Danella receives recognition for the fantastic customer service which she provided to you. Kind regards, Stellantis & You Citroen West London.
  • Rating 5.0
    Very friendly and helpful.
    Response from Stellantis & You Citroen West London
    Hi Alan - Thank you for your high star rating. Kind regards, Stellantis & You Citroen West London.
  • Rating 5.0
    Absolutely the best service.
    Kindness, timming, clear and useful information of every step.
    Looks like their priority is client confort.
    Response from Stellantis & You Citroen West London
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. Thank you!
  • Rating 5.0
    Great all round, nothing to complain about
    Response from Stellantis & You Citroen West London
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very nice am happy to bring my car there good job Thanks
  • Rating 5.0
    Great experience
  • Rating 5.0
    Fantastic service. Excellent staff especially Zahiar - very knowledgable, friendly and always a joy to interact with.
  • Rating 5.0
    Even though I was late they still were able to accommodate me and serviced my car in good time.
    Excellent customer service all round.
  • Rating 5.0
    Danielle was very helpful and provided us with all we needed to do with the handover of the new car.
    Response from Stellantis & You Citroen West London
    Hi Danielle - Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Stellantis & You Citroen West London.
  • Rating 5.0
    I was very happy with the results for my car staff very friendly and helpful.
  • Rating 5.0
    I found the staff very nice and friendly I would recommend my family and friends.
    Response from Stellantis & You Citroen West London
    Hi Delceta - Thank you for your kind words - we're glad to have been of service! Kind regards, from Stellantis & You Citroen West London.

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