Motability Scheme at Stellantis & You Citroen West London

4.8
Rating 4.8
(143 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
634 Chiswick High Road
London W4 5RY
GB
Get directions
Phone Number
Call Stellantis & You Citroen West London on 020 8987 4000
020 8987 4000
020 8987 4000
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Danella Tosan Betts
  • Harry Eguakun
  • Alexander Salman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Gary Dabinett
  • Andrew Gardner
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Citroen West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Citroen West London

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Stellantis & You Citroen West London can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Citroen West London on 02089874000 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Stellantis & You Citroen West London

  • Rating 5.0
    My experience was excellent; they were very accommodating. I didn't have an appointment and was still seen and got everything sorted the first time. I would highly recommend them.
    Response from Stellantis & You Citroen West London
    Dear Martin O.,

    Thank you so much for taking the time to share your positive experience with us at Stellantis & You Citroen West London. We are thrilled to hear that you found our service accommodating and that we were able to assist you promptly, even without an appointment. Your recommendation means a lot to us, and we are delighted to have met your expectations. We look forward to welcoming you back in the future and continuing to provide you with excellent service.

    Best regards,

    The Stellantis & You Citroen West London Team
  • Rating 5.0
    Smooth, comfortable and professional.

    Customer Service agent Elliot was great and the handover was excellent.
    Response from Stellantis & You Citroen West London
    Dear Kamini R.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience with the Motability Scheme at Stellantis & You Citroen West London was smooth, comfortable, and professional. It's fantastic to know that Elliot provided excellent customer service and that the handover met your expectations.

    Your kind words and perfect rating of 5.0 are greatly appreciated and will be shared with the team. We are committed to maintaining the high standards you experienced and look forward to serving you again in the future.

    If you have any further questions or need assistance, please don't hesitate to reach out.

    Warm regards,
    Stellantis & You Citroen West London
  • Rating 5.0
    Very helpful and very friendly
    Response from Stellantis & You Citroen West London
    Dear Harpreet K.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be very helpful and friendly. Providing excellent service is our top priority, and your feedback is a great encouragement to all of us at Stellantis & You Citroen West London.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Stellantis & You Citroen West London
  • Rating 5.0
    Excellent care and attention I can't fault their overall professionalism and conduct!
  • Rating 5.0
    Excellent service would recommend it to anyone 10 out of 10
    Response from Stellantis & You Citroen West London
    Hello Gary,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our service at Stellantis & You Citroen West London. Your recommendation means a lot to us, and we're delighted to know we could meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen West London
  • Rating 5.0
    Very good I would like to give 10 out of 10 for Elliott
    Response from Stellantis & You Citroen West London
    Dear Terence S.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Stellantis & You Citroen West London. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Stellantis & You Citroen West London
  • Rating 5.0
    Very helpful. Great customer service. Made me feel comfortable
    Response from Stellantis & You Citroen West London
    Dear Naomi K.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our customer service helpful and that we were able to make you feel comfortable during your visit. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Stellantis & You Citroen West London.

    Best regards,

    Stellantis & You Citroen West London
  • Rating 5.0
    Excellent service from start to finish
    Response from Stellantis & You Citroen West London
    Dear Joy,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you received excellent service from start to finish. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Citroen West London.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent service
    Response from Stellantis & You Citroen West London
    Hello Gary,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received excellent service during your visit to Stellantis & You Citroen West London. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Stellantis & You Citroen West London
  • Rating 5.0
    Done very well
    Response from Stellantis & You Citroen West London
    Dear Irene K.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Stellantis & You Citroen West London. Your feedback is incredibly valuable, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen West London
  • Rating 5.0
    Fred was very helpful , professional and friendly
  • Rating 5.0
    Very friendly very professional
  • Rating 5.0
    Very helpful young man called Elliot helped me pick the right car for me.
    Response from Stellantis & You Citroen West London
    Dear Joseph R.,

    Thank you so much for taking the time to share your positive experience with us at Stellantis & You Citroen West London. We are thrilled to hear that Elliot was able to assist you in finding the perfect car to suit your needs. Your feedback is incredibly valuable to us, and we are delighted to know that you had a 5-star experience. If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen West London
  • Rating 5.0
    I found all staff to be helpful and up front. I was notified at all stages in the process and if I rung my call would be answered and issue resolved.
    Thank you for a painless, stress free experience.
    Response from Stellantis & You Citroen West London
    Dear Michael G,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our team was able to provide you with a helpful and transparent service throughout your visit. It's wonderful to know that you felt informed at every stage and that any concerns were promptly addressed. Your kind words and perfect rating are greatly appreciated, and they motivate us to continue delivering a stress-free experience for all our customers.

    We look forward to welcoming you back to Stellantis & You Citroen West London in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen West London Team.
  • Rating 5.0
    Very helpful
    Response from Stellantis & You Citroen West London
    Hello Derek,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. Our team at Stellantis & You Citroen West London is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen West London.
  • Rating 5.0
    Excellent Customer service. Very helpful and I recommend it to everyone.
    Response from Stellantis & You Citroen West London
    Hello Chadeesha W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Stellantis & You Citroen West London. Your recommendation means a lot to us, and we are delighted to know that our team was able to assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen West London
  • Rating 5.0
    Nice services
    Response from Stellantis & You Citroen West London
    Hello Fardin Z.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our services at Stellantis & You Citroen West London. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen West London
  • Rating 5.0
    Alec was amazing, answered all my questions. By all means the best car salesman I’ve ever worked with
    Response from Stellantis & You Citroen West London
    Hi Andrew - Thank you for the great review and the feedback on Alec, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Stellantis & You Citroen West London.
  • Rating 1.0
    To be honest I haven’t been happy with the dealership every time there’s a issue with the car it’s never fully sorted
    Response from Stellantis & You Citroen West London
    Hello Abbie,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear about your experience and that we haven't met your expectations. We strive to provide excellent service, and it's clear we've fallen short in your case.

    Please know that your concerns are important to us, and we would like to address the issues you've faced with your vehicle. Could you please contact us on stellantisandyouuk@stellantis.com at your earliest convenience? We are committed to resolving this matter to your satisfaction.

    Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience with us.

    Best regards,

    Stellantis &You
  • Rating 5.0
    Excellent.

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