Motability Scheme at Sytner Mercedes-Benz of Stratford
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
International Business Park
Unit 4 Rick Roberts Way
London E15 2NF
GB
Phone Number
Call Sytner Mercedes-Benz of Stratford on 020 3993 1480
020 3993 1480
Website
Reviews
Find or leave a review on Google
Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Service centre details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- Johnny Piccou
- Dainius Rauba
We recommend calling and booking an appointment before visiting.
Accessibility features at Sytner Mercedes-Benz of Stratford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Click pin to expand map
Welcome to Sytner Mercedes-Benz of Stratford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Stratford can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Stratford on 02039931480 to make an appointment with our Motability specialist.
Reviews at Sytner Mercedes-Benz of Stratford
- Rating 5.0Jan 31, 2025Assad was very helpful and kept me upto date with everything
- Rating 5.0Jan 27, 2025It’s was perfectResponse from Sytner Mercedes-Benz of StratfordJan 27, 2025Hello Christine, Thank you for submitting your fantastic 5* rating for the team here at Mercedes-Benz of Stratford, we are delighted both our vehicles and colleagues have left a positive impression! We look forward to welcoming you again in the not too distant future. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Oct 2, 2024ExcellentResponse from Sytner Mercedes-Benz of StratfordOct 2, 2024Dear George, Thank you for your fantastic feedback concerning your experience with Mercedes-Benz of Stratford. It is always a pleasure to receive such wonderful comments and praise from our customers since we strive to achieve the highest level of customer satisfaction. We hope you will have many delightful years of service! Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Sep 10, 2024The staff that attended to me was very helpful and polite.Response from Sytner Mercedes-Benz of StratfordSep 11, 2024Hello Anthonia, I am delighted to learn that your recent visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Sep 9, 2024Excellent serviceResponse from Sytner Mercedes-Benz of StratfordSep 11, 2024Hello Anna, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Stratford, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Aug 25, 2024ExcellentResponse from Sytner Mercedes-Benz of StratfordAug 29, 2024Hi Susan, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of Stratford, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Jul 26, 2024Great customer support team. Kept me updated and fixed all my repairs on times definitely will be back to Stratford.Response from Sytner Mercedes-Benz of StratfordJul 29, 2024Dear Maxamed, I am delighted to learn that your recent visit was a pleasurable one, as we always endeavour to provide our customers with the best experience possible. Thank you for taking the time out to share your great feedback and for awarding us a fantastic 5* rating. Your comments are important to us and very much appreciated. Kind regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Jun 24, 2024GoodResponse from Sytner Mercedes-Benz of StratfordJun 25, 2024Hello Tajh, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Stratford, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Jun 24, 2024Staff nice and friendly especially dwayne very polite
Many thanksResponse from Sytner Mercedes-Benz of StratfordJun 25, 2024Hello Sharon, Thank you for sharing your fabulous 5* review for Mercedes-Benz of Stratford, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again next time. Kind regards, Nicola Lee, Divisional Customer Experience Manager - Rating 1.0Jun 6, 2024Motability good Mercedes rubishResponse from Sytner Mercedes-Benz of StratfordJun 11, 2024Dear Kraig, Thank you for taking the time to submit a rating for Mercedes-Benz of Stratford. We are very sorry that your experience did not meet the level in which we expect. If you would like to submit any further feedback regarding your experience with Mercedes Benz of Stratford then please do so by emailing waqasahmed@sytner.co.uk so the team can look into this further for you.
- Rating 5.0May 22, 2024I know that I am in good hands thank youResponse from Sytner Mercedes-Benz of StratfordMay 23, 2024Good morning Moznu, Thank you for submitting your fantastic 5* rating for the team here at Mercedes-Benz of Stratford, we are delighted both our vehicles and colleagues have left a positive impression! We look forward to welcoming you again in the not too distant future. Warm regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0May 20, 2024Waited on my MOT nice comfy office with tv and coffee machine, fast service!Response from Sytner Mercedes-Benz of StratfordMay 20, 2024Hello Yvonne, I am delighted to learn that your visit to Mercedes-Benz of Stratford was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind Regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Mar 15, 2024GoodResponse from Sytner Mercedes-Benz of StratfordMar 18, 2024Hi Tajh W, I am delighted to learn that your visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time out of your day to submit a 5* rating and review, your feedback is important to us, and very much appreciated. Kind Regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Feb 19, 2024Amazing and Wonderful Experience!Response from Sytner Mercedes-Benz of StratfordFeb 20, 2024Hi Arona J, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Stratford, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee, Divisional Customer Experience Manager
- Rating 3.0Jan 10, 2024Got my vehicle back on the 8 jan coolant light still showing up think the leak is still thereResponse from Sytner Mercedes-Benz of StratfordJan 17, 2024Dear Lee, I am sorry to read of your experiences with Mercedes-Benz of Stratford and would like to take the time on behalf of the branch to personally apologise for the level of service that you have received. This is not the standard that we aim to deliver and I am saddened to hear that w e have fallen short on this occasion. So that we may assist you further please send your contact details as well as your vehicles registration toto our Aftersales Manager, Waqas Ahmed, waqasahmed@sytner.co.uk in order for us to liaise with the relevant management at the site and resolve this matter as soon as possible.
- Rating 5.0Nov 16, 2023Very good serviceResponse from Sytner Mercedes-Benz of StratfordNov 16, 2023Hello Kevin, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of Stratford, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee - Customer Experience Manager
- Rating 5.0Nov 15, 2023Great Costomer serviceResponse from Sytner Mercedes-Benz of StratfordNov 16, 2023Hello Sabry, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of Stratford, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee - Customer Experience Manager
- Rating 5.0Oct 26, 2023Great customer serviceResponse from Sytner Mercedes-Benz of StratfordOct 26, 2023Hello George, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of Stretford, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee - Customer Experience Manager
- Rating 1.0Sep 20, 2023Treatment was terrible plus I have a disabilityResponse from Sytner Mercedes-Benz of StratfordSep 20, 2023Dear Harchey, I am sorry to read of your experiences with Mercedes-Benz of Stratford and would like to take the time on behalf of the branch to personally apologise for the level of service that you have received. This is not the standard that we aim to deliver and I am saddened to hear that we have fallen short on this occasion. So that
we may assist you further please send your contact details as well as your vehicles registration to richardfranklin@sytner.co.uk in order for us to liaise with the relevant management
at the site and resolve this matter as soon as possible. Kind Regards, Richard Franklin, Head of Business. - Rating 5.0Jul 13, 2023Good customer serviceResponse from Sytner Mercedes-Benz of StratfordJul 13, 2023Hello Nola, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of Stratford, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Divisional Customer Experience Manager
your new car and wish you many years of safe and happy motoring. Kind regards, Angela Blacklaw, Divisional Head of Customer Service.