Motability Scheme at Norton Way MG Chiswick

Motability Scheme at Norton Way MG Chiswick

4.8
Rating 4.8
(102 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00

Contact information

Address
Power Road
London W4 5YT
GB
Phone Number
Call Norton Way MG Chiswick on 020 3833 2973
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Elliott Mcdonald
  • Tharusanth Ragudhas
  • Matei Chidovat
  • Alexandra Sandu
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Tracy Brooks
  • Stacey Harding
We recommend calling and booking an appointment before visiting.
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Accessibility features at Norton Way MG Chiswick

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Norton Way MG Chiswick

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Norton Way MG Chiswick can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Norton Way MG Chiswick on 02038332973 to make an appointment with our Motability Scheme specialist.

Reviews at Norton Way MG Chiswick

  • Rating 5.0
    Excellent
    Response from Norton Way MG Chiswick
    Good afternoon Abdurahman A. Thank you for the 5-stars, we are very happy we could help and hope to welcome you back again soon. Take care - Chiswick MG.
  • Rating 5.0
    Caring Kerren understanding for people with disability needs. Thank you so much for being mobility being there for people with disabilities in life.
    Response from Norton Way MG Chiswick
    Good morning Nicky S. Thank you for the 5-stars and kind words. It is much appreciated. Take care - Norton Way MG Chiswick.
  • Rating 5.0
    It was very good. Taken care off, and meeting the clients needs. The service was great. It was very much appreciated
    Response from Norton Way MG Chiswick
    Good morning Bassima G Thank you for the 5-stars, we are very happy we could help and hope to welcome you back again soon. Take care - Chiswick MG.
  • Rating 5.0
    The most pleasant lovely helpful people very nice experience from all the staff
    Response from Norton Way MG Chiswick
    Good morning Colin Y. Thank you for the 5-stars, we are very happy we could help and hope to welcome you back again soon. Take care - Chiswick MG.
  • Rating 5.0
    Having spoken to MG regarding the motability scheme i was invited for an appointment at their Chiswick dealership
    When i arrived i was welcomed by the lovely gentleman Tharu.
    He took me through my options and arranged for me a test drive the following day.
    After deciding which car i wanted he went all out to provide a seamless service
    Within three weeks i had my car and was driving out in my brand new car.
    The professionalism he gave made me
    a very satisfied customer
    Thank you Tharu
    Response from Norton Way MG Chiswick
    Good morning Anthony B. Thank you for taking the time to leave us such a kind review, it is much appreciated and we are happy we could help. All the best - Chiswick MG
  • Rating 5.0
    Was given a car for the time my car was in for service was returned same day nice & friendly staff good customer service
    Response from Norton Way MG Chiswick
    Good morning Susan E. thank you for the 5-stars! We are very happy we could help and hope to welcome you back again soon. Take care - Chiswick MG.

    #getmore #ChiswickMG #7yearswarranty
  • Rating 1.0
    Waited longer for my appointment was not happy with that
    Response from Norton Way MG Chiswick
    Good afternoon Lisa, very sorry that you had to wait longer for your appointment and that there was a delay. We have passed your comments on to our managers including our head of business whom you can contact at mark.morris@nortonway.com we hope we can restore your faith in Chiswick MG.

    Kind regards - Chiswick MG
  • Rating 5.0
    Amazing and brilliant always helpfull with his job, knew exactly what I wanted even though my English isn't great. Top man
    Response from Norton Way MG Chiswick
    Good morning Marek H. Thank you for taking the time to leave us this 5-star review! it is much appreciated, take care - Chiswick MG.

    #getmore #ChiswickMG #7yearswarranty
  • Rating 5.0
    Very efficient, great staff
    Response from Norton Way MG Chiswick
    Good morning Denise B, thank you for the 5 stars! Glad to hear that we could help. Take care - Norton Way MG Chiswick.
  • Rating 3.0
    Great customer banter but time scale for delivery has been terrible
    Response from Norton Way MG Chiswick
    Dear Tracey, thank you for taking the time to review your experience with Norton Way MG Chiswick. We are sorry to hear about the late delivery of your car, we have passed this on to the team. Kind regards - Norton Way MG Chiswick.

    Hi Tracey. It’s a shame that there was a delay with your order, I can only apologise on Motability’s behalf. We can only order a car once Motability have authorised us to do so. Unfortunately, they had trouble contacting you to confirm some information, which caused a delay in ordering your new car.
    Good news is, it’s all done now and your car will be with us very soon.

    Kind regards,
    James
  • Rating 4.0
    Very satisfied
    Response from Norton Way MG Chiswick
    Good morning Lajwanti T. thank you for the 5 stars! Glad you were very satisfied with the service provided. Take care - Norton Way MG Chiswick.
  • Rating 5.0
    Overall positive and fruitful experience with the dealership. I would recommend
    Response from Norton Way MG Chiswick
    Hi Pauline, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed on to the team. Kind regards - Chiswick MG.
  • Rating 5.0
    Very fast handover
    Response from Norton Way MG Chiswick
    Good morning Derrick D. thank you for the 5 stars, glad to hear that the handover was fast! All the best - Chiswick MG.

    #getmore #7yearswarranty #Chiswick MG
  • Rating 5.0
    Matthew was so very attentive towards us. He was professional as well as polite and thorough.
    Thank you Matthew.
    Response from Norton Way MG Chiswick
    Good morning Sinead R. thank you for the 5 stars1 happy we could and will be sure to pass on your compliments. Take care - Chiswick MG
  • Rating 5.0
    Alice was so lovely and put me at ease straight away, she made the whole process a pleasure. Thank you so much.
    Response from Norton Way MG Chiswick
    Good morning Andrea A, thank you for the 5 stars happy we could help! Take care - Norton Way MG Chiswick.
  • Rating 5.0
    The whole process from start to finish was excellent
    Response from Norton Way MG Chiswick
    Good morning Ian K, thank you for the 5 stars happy we could help! Take care - Norton Way MG Chiwick.
  • Rating 5.0
    My experience was amazing, everything was go very quick the staff was friendly , they make me to understand all the processes. I recommended 100%
    Response from Norton Way MG Chiswick
    Good morning Henrik F, Thank you for the 5 stars! We are very happy to hear you have had an amazing experience with us and hope to welcome you back again soon. All the best - Chiswick MG.
  • Rating 5.0
    Recommended 100%
    Response from Norton Way MG Chiswick
    Good morning Henrik F, thank you for the 5 stars happy we could help! Take care - Norton Way Chiswick MG
  • Rating 4.0
    Great service lovely customer service and very quick return
    Thank you.
    Response from Norton Way MG Chiswick
    Good afternoon Bernadette, thank you for the 4 stars happy we could help, but would love to know what we could have done for that extra star! Take care - Chiswick MG
  • Rating 5.0
    Fantastic service from all staff arranging my service. Very helpful and professional
    Response from Norton Way MG Chiswick
    Good morning Christopher O, thank you for the 5 stars! Happy we could help. Take care - Chiswick MG.

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