Motability Scheme at Stoneacre Toyota Darlington
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Barrington Way
Yarm Road
Darlington DL1 4WF
GB
Phone Number
Call Stoneacre Toyota Darlington on 01325 254545
01325 254545
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Adrian Wise
- Michael Duckworth
- Khadejah Akhtar
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Scott Burgess
- Tom Reese
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Toyota Darlington
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Stoneacre Toyota Darlington
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Toyota Darlington can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Toyota Darlington on 01325254545 to make an appointment with our Motability specialist.
Reviews at Stoneacre Toyota Darlington
- Rating 1.0Jan 21, 2026Car had 3 hour delay until they started work on it then I was informed that it had been booked in for 2 days which was not the case have to say not impressed at all
- Rating 5.0Nov 12, 2025Pleasant saleslady, had nice coffee.Response from Stoneacre Toyota DarlingtonNov 13, 2025Hello Lucy,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a pleasant experience with our sales team and enjoyed the coffee during your visit. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Stoneacre Toyota Darlington.
Best regards,
Stoneacre Toyota Darlington Team - Rating 4.0Nov 5, 2025Would have been 5 stars but for the constant harrassment to book the service in after it had been booked, and then to book it in after the service had actually been done !!Response from Stoneacre Toyota DarlingtonNov 6, 2025Dear Deborah,
Thank you for taking the time to share your feedback with us. We truly appreciate your input and are glad to hear that your overall experience was positive. However, I am sorry to learn about the inconvenience you faced with the repeated booking reminders. This is certainly not the experience we aim to provide.
We are committed to improving our communication processes and your feedback is invaluable in helping us do so. Please rest assured that we will look into this matter to ensure it doesn't happen in the future.
Thank you once again for your review and for choosing Stoneacre Toyota Darlington. If there's anything else we can assist you with, please feel free to reach out.
Best regards,
Stoneacre Toyota Darlington Team - Rating 4.0Sep 17, 2025Very good thanks for helping ☺️Response from Stoneacre Toyota DarlingtonSep 18, 2025Hello John,
Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with us at Stoneacre Toyota Darlington. Your feedback is incredibly valuable, and we're glad we could assist you. If you have any further questions or need additional help, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre Toyota Darlington - Rating 5.0Jul 28, 2025Excellent from dropping car to picking it up staff were fabulous. ThankyouResponse from Stoneacre Toyota DarlingtonJul 29, 2025Dear Margaret,
Thank you so much for your wonderful review! We are thrilled to hear that your experience with us was excellent from start to finish. Our team takes great pride in providing fabulous service, and your kind words are truly appreciated. If there's anything else we can do for you in the future, please don't hesitate to let us know. We look forward to seeing you again at Stoneacre Toyota Darlington.
Best regards,
The Motability Scheme Team - Rating 5.0Jul 7, 2025It was just so easy and nothing was any trouble, such a fantastic dealership, I can't praise them enough, just brilliant from start to finish, especially michael duckworth who helped me with my car, total professional is every way, many thanks.Response from Stoneacre Toyota DarlingtonJul 8, 2025Dear Sandra A.,
Thank you so much for your wonderful review! We are thrilled to hear that your experience with us was so positive and that everything went smoothly. It's fantastic to know that Michael Duckworth provided you with the professional assistance you needed. Your kind words and praise mean a lot to our team, and we are delighted to have been able to assist you from start to finish. If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again in the future.
Warm regards,
The Stoneacre Toyota Darlington Team - Rating 5.0Jun 30, 2025Excellent. Michael had everything ready for me to sign, checked over the vehicle and shown around the controls.
Extremely happy 😊Response from Stoneacre Toyota DarlingtonJul 1, 2025Dear Yvonne,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with Michael at Stoneacre Toyota Darlington. It's great to know that everything was ready for you and that you felt well-informed about your vehicle's controls.
Your happiness is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Wishing you many happy journeys ahead!
Warm regards,
The Motability Scheme Team at Stoneacre Toyota Darlington - Rating 5.0Jun 17, 2025Excellent, thank you.
The Customer service staff were all professionally charming.
Being provided with the automatic courtesy car really helped me manage my disabilities across the day too. Truly life supporting scheme💎Response from Stoneacre Toyota DarlingtonJun 19, 2025Hello Jill,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with us and that the automatic courtesy car was helpful in managing your day. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Stoneacre Toyota Darlington Team - Rating 5.0May 30, 2025Michael was really helpful and explained all the process. He was very friendly and knew what he was talking about.
Really felt happy going through the process.Response from Stoneacre Toyota DarlingtonJun 2, 2025Hello Yvonne,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Michael was able to assist you effectively and make the process enjoyable. It's great to know that his friendliness and expertise made a positive impact on your experience. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Darlington.
Best regards,
The Motability Scheme Team - Rating 5.0May 1, 2025Alison was very helpful and professional.
She kept me informed about the car .
Response from Stoneacre Toyota DarlingtonMay 2, 2025Hello Thomas,
Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Alison was able to assist you in a helpful and professional manner. Keeping our customers informed is a top priority, and it's wonderful to know that you had a great experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Darlington.
Best regards,
The Motability Scheme Team - Rating 5.0Mar 23, 2025Very pleased with handover.Response from Stoneacre Toyota DarlingtonMar 24, 2025Hello Lucy,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were very pleased with the handover experience at Stoneacre Toyota Darlington. Our team is dedicated to providing the best service possible, and it's always rewarding to know when we've met our customers' expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Stoneacre Toyota Darlington - Rating 5.0Feb 8, 2025Very friendly and polite and helpfulResponse from Stoneacre Toyota DarlingtonFeb 10, 2025Hello Doreen,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Stoneacre Toyota Darlington to be friendly, polite, and helpful. Providing excellent service is our top priority, and it’s always rewarding to know that we have met your expectations.
Your feedback is greatly appreciated and will be shared with the team. If there is anything else we can assist you with, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Stoneacre Toyota Darlington - Rating 5.0Feb 8, 2025Very friendly and politeResponse from Stoneacre Toyota DarlingtonFeb 10, 2025Hello Doreen,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team to be friendly and polite. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Darlington.
Best regards,
The Motability Scheme Team - Rating 5.0Dec 16, 2024Helpful and curtious staff.Response from Stoneacre Toyota DarlingtonDec 17, 2024Hi George, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for his fantastic customer service which he provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 21, 2024The staff were very helpfulResponse from Stoneacre Toyota DarlingtonNov 21, 2024Hello Norina and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 12, 2024Great experience from first entering and being greeted by receptionist to end of service from Tom.
Thank you.Response from Stoneacre Toyota DarlingtonOct 14, 2024Hello Carole and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Sep 19, 2024Perfect serviceResponse from Stoneacre Toyota DarlingtonSep 20, 2024Hi Janet, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jul 31, 2024PerfectResponse from Stoneacre Toyota DarlingtonAug 1, 2024Hello Peter and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jul 10, 20245* service from start to finishResponse from Stoneacre Toyota DarlingtonJul 11, 2024Hello Mandy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 18, 2024Michael at Darlington was very professional and helpful.Response from Stoneacre Toyota DarlingtonJun 19, 2024Hi Karen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you for taking the time to share your feedback with us. I’m sorry to hear about the delay and the misunderstanding regarding your booking. We strive to provide timely and efficient service, and it’s clear we fell short in your experience. Your feedback is invaluable, and we will use it to improve our processes. If you would like to discuss this further, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future.
Best regards,
Stoneacre Toyota Darlington