Motability Scheme at Stoneacre Toyota Darlington

4.4
Rating 4.4
(24 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Barrington Way
Yarm Road
Darlington DL1 4WF
GB
Phone Number
Call Stoneacre Toyota Darlington on 01325 254545
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Adrian Wise
  • Michael Duckworth
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sarah Lee
  • Kirsty Livingstone
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Toyota Darlington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stoneacre Toyota Darlington

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stoneacre Toyota Darlington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Toyota Darlington on 01325254545 to make an appointment with our Motability specialist.

Reviews at Stoneacre Toyota Darlington

  • Rating 5.0
    Excellent service, efficient, friendly and excellent communication
    Response from Stoneacre Toyota Darlington
    Hi Doreen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpful, detailed information on vehicle given and a professional, positive customer experience.
    Response from Stoneacre Toyota Darlington
    Hi Michael, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent
    Response from Stoneacre Toyota Darlington
    Hi Beth, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Fantastic customer focus.
    Very polite and knowledgeable
    Response from Stoneacre Toyota Darlington
    Hi Heather, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service
    Response from Stoneacre Toyota Darlington
    Hi Julie, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition he deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Adrian was very helpful and pleasant a good sales man.
    Response from Stoneacre Toyota Darlington
    Hi Norina, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Really great, thorough and professional. I appreciate the guidance, patience and clarity shown in how to use the tech features etc. Thank you!
    Response from Stoneacre Toyota Darlington
    Hi Jill, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent customer service
    Response from Stoneacre Toyota Darlington
    Hi Peter, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service
    Response from Stoneacre Toyota Darlington
    Hi James, Thank you for the great review and the feedback on Stoneacre Toyota Darlington, we really appreciate it. We look forward to welcoming you back to the business again soon. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Absolutely fantastic service from start to finish
    Response from Stoneacre Toyota Darlington
    Hello Stephen and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service.
    Very helpful. Explained everything very clearly also very friendly.
    Response from Stoneacre Toyota Darlington
    Hi Adele, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent customer service from Michael Duckworth. He explained everything clearly and made the experience easy.
    Response from Stoneacre Toyota Darlington
    Hi, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Michael and the team. We look forward to dealing with you again in the future and happy motoring! If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 2.0
    Kept waiting for one and a half hours which was very annoying. It was because there was no one available to hand over the car. Quite disappointed with the service really.It wasn't keirons fault as he was dealing with another customer but I feel someone should have been there to assist us
    Ian Fawcett collecting a motability car
    Response from Stoneacre Toyota Darlington
    Hi Thomas, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Fantastic service made easy by dealing with the very nice young lady
    Response from Stoneacre Toyota Darlington
    Hi Jacqueline, Thank you for taking the time to write this wonderful review about Stoneacre Darlington. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Could do like for like or suv type curiosity car as too low and have to come back as my car was damaged on site so need to struggle with low car again
    Response from Stoneacre Toyota Darlington
    Hi Christopher, We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Good communications, no issues, lovely team
    Response from Stoneacre Toyota Darlington
    Hi Michelle, Thank you for your great review. We’re so happy your visit at Stoneacre Darlington went so smoothly. I will be sure to pass on this positive feedback to the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
  • Rating 5.0
    Really superb. Warm, welcoming professionals who made everything an effortless and well informed process. Thank you Adrian.
    Response from Stoneacre Toyota Darlington
    Hi Jill, Thank you very much for leaving Stoneacre Darlington a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Adrian and the team. We look forward to dealing with you again in the future and happy motoring! take care. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 1.0
    Disgraceful
  • Rating 5.0
    100percent
    Response from Stoneacre Toyota Darlington
    Hi James, thank you for taking the time to leave Stoneacre Darlington this brilliant 5 star review, your comments have been passed to Management to ensure that *the team receives recognition for there fantastic customer service which they provided to you. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Pleasant experience, very helpful, could not do enough, answered all questions, would recommend.
    Response from Stoneacre Toyota Darlington
    Hi George, Thank you for taking the time to write Stoneacre Darlington this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office

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