Motability Scheme at Vertu Škoda Darlington

4.9
Rating 4.9
(148 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Škoda Darlington

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Škoda Darlington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Škoda Darlington on 01325580051 to make an appointment with our Motability specialist.

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Contact information

Address
McMullen Road
Darlington
Darlington DL1 1XP
GB
Get directions
Phone Number
Call Vertu Škoda Darlington on 01325 580051
01325 580051
01325 580051
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Brian Dod
  • Michal Polacek
  • Richard Steggles
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Robert Russell
  • Jamie Lawrence
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Škoda Darlington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Škoda Darlington

  • Rating 5.0
    Brian your a Credit to Vertu,
    You go above & beyond to make sure the Customer gets the Car they want in a timely manner nothing is to much trouble!

    Your Friendly yet Professional and know your job inside out!

    From Start to Finish the Customer Care we recieved from Brian was A Gold Star Experiance 💫 Thank you 🫶🏻
    Response from Vertu Škoda Darlington
    Dear Tammy

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your positive experience with Brian at Vertu Škoda Darlington. It's fantastic to know that his dedication and expertise made your car-buying journey smooth and enjoyable.

    We strive to provide exceptional customer care, and your kind words affirm that we are on the right track. Your satisfaction is our top priority, and we are delighted that Brian's efforts made a significant impact.

    Thank you once again for your glowing review and for choosing the Motability Scheme with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Warm regards, Dawn

    The Vertu Škoda Darlington Team
  • Rating 5.0
    It was spot on,5 star treatment
    Response from Vertu Škoda Darlington
    Hello David

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a 5-star experience with us at Vertu Škoda Darlington. Providing top-notch service is our priority, and it's great to know that we hit the mark for you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Škoda Darlington
  • Rating 5.0
    Very good service
    Response from Vertu Škoda Darlington
    Hello Kevin,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received very good service during your visit to Vertu Škoda Darlington. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Extremely helpful and very friendly service
    Response from Vertu Škoda Darlington
    Dear Audrey-may,

    Thank you for your wonderful review! We're delighted to hear that our service was helpful and friendly. Meeting your expectations is our top priority.

    We appreciate your feedback and will share it with our team. We look forward to welcoming you back to Vertu Škoda Darlington.

    Best regards,

    Kerry
  • Rating 5.0
    Michal was brilliant very professional 5*
    Response from Vertu Škoda Darlington
    Hello Ellie M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Michal provided you with a brilliant and professional experience at Vertu Škoda Darlington. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Kind regards,
    Matthew
  • Rating 5.0
    10/10 The team were fabulous and extremely helpful Brian Was a star,very knowledgeable and efficient
    Response from Vertu Škoda Darlington
    Hello Andrew B.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you found our team to be fabulous and extremely helpful. Your positive feedback is greatly appreciated and will be shared with the entire team. We strive to provide the best service possible, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Škoda Darlington.

    Best regards,
    Matthew
  • Rating 5.0
    Fantastic customer service. Polite caring and great to do business with.

    Kumeldeep M
    Response from Vertu Škoda Darlington
    Dear Kumeldeep

    Thank you so much for taking the time to share your experience with us at Vertu Škoda Darlington. We are thrilled to hear that you found our customer service fantastic and that our team was polite and caring. It is our priority to ensure that every customer feels valued and well taken care of, and your feedback reassures us that we are on the right track.

    We truly appreciate your kind words and your business. If there is anything more we can do for you in the future, please do not hesitate to reach out.

    Warm regards,

    Dean
  • Rating 5.0
    Excellent service.
    Response from Vertu Škoda Darlington
    Hello Christopher S.,

    Thank you for leaving us a great review! We’re happy to hear that you had excellent service at Vertu Škoda Darlington. Our team works hard to give you the best experience, and we really appreciate your feedback. If you have any questions or need help in the future, please feel free to contact us. We look forward to serving you again!

    Kind regards,
    Kerry
  • Rating 5.0
    Michel was fantastic! He in my opinion went above and beyond for me
    Response from Vertu Škoda Darlington
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Michael . Many thanks Keith
  • Rating 5.0
    Mical was very professional and made the experience of buying and collecting the vehicle stress free.
    Response from Vertu Škoda Darlington
    Thank you so much for your kind words! We are so happy to hear that Mical was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
  • Rating 5.0
    Excellent service and thanks again for way he tried to get me the best car that I could have
    Response from Vertu Škoda Darlington
    Good afternoon Mark. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very very good
    Response from Vertu Škoda Darlington
    Good afternoon Geoffrey. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    The gentlemen was very informative and helpful
    Response from Vertu Škoda Darlington
    Good afternoon Alun. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very informative and very supportive experience.
    Response from Vertu Škoda Darlington
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Michal and the team at Bristol Street Motors Darlington were extremely helpful. Ordering and collecting our first Motorbility car was a seamless and stress free experience.
    Response from Vertu Škoda Darlington
    Good afternoon Susan. Thank you so much for your kind words! We are so happy to hear that Michal was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Michael was amazing! Such a friendly guy! So helpful and respectful
    Response from Vertu Škoda Darlington
    Good afternoon Amy. Thank you so much for your kind words! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent experience,
    Response from Vertu Škoda Darlington
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Richard steggles great service would highly recommend
    Response from Vertu Škoda Darlington
    Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    They are really helpful and answered all our questions
    Response from Vertu Škoda Darlington
    Good afternoon Alison. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Salesman was knowledgeable in giving me the information about the car and had fab customer service would highly recommend Škoda to others
    Response from Vertu Škoda Darlington
    Good afternoon Tina. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean

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