Motability Scheme at Vertu Nissan Darlington

4.9
Rating 4.9
(446 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Darlington

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Darlington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Darlington on 03445586539 to make an appointment with our Motability specialist.

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Contact information

Address
McMullen Road
Darlington
Darlington DL1 1XP
GB
Get directions
Phone Number
Call Vertu Nissan Darlington on 0344 558 6539
0344 558 6539
0344 558 6539
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Christopher Horner
  • Neil Lacy
  • Lara West
  • Elliot Reynolds
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Matthew Ingles
  • Ian Mcmain
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Nissan Darlington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Darlington

  • Rating 5.0
    Excellent service
    Lara was brilliant and would recommend vertu to anyone looking for a new car
    Response from Vertu Nissan Darlington
    Dear Debra,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received excellent service and that Lara made such a positive impression during your visit. Your recommendation means a lot to us, and we are delighted that you would suggest Vertu Nissan Darlington to others looking for a new car.

    We strive to provide the best experience for our customers, and your feedback is a great testament to our team's dedication. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Nissan Darlington.

    Best regards,

    Danielle
    Vertu Nissan Darlington
  • Rating 5.0
    Very helpful and courteous
    Response from Vertu Nissan Darlington
    Hello Kyle,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team to be helpful and courteous during your visit to Vertu Nissan Darlington. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Dawn
  • Rating 5.0
    On time and ready when they said it would be can fault at all.
    Response from Vertu Nissan Darlington
    Dear Beverley

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that your experience with the Motability Scheme at Vertu Nissan Darlington met your expectations and that everything was on time and ready as promised. Your satisfaction is our top priority, and your kind words mean a lot to our team.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Dawn
  • Rating 5.0
    Very attentive and knowledgeable. Elliot was such a lovely person too.
    Response from Vertu Nissan Darlington
    Dear Pamela,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Nissan Darlington. Elliot will be delighted to know that his attentiveness and knowledge made a difference during your visit. We strive to provide the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Dean
  • Rating 5.0
    Elliot was fantastic, every stage of the process was easy, straightforward and quick.

    I was tret with kindness and respect from Elliot throughout every stage of the process.

    The car is amazing and Elliot is an asset to the team!

    Thanks again
    Response from Vertu Nissan Darlington
    Dear Stacey H.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with Elliot was fantastic and that every stage of the process was easy, straightforward, and quick. It's great to know that you felt treated with kindness and respect throughout your journey with us.

    We are delighted that you are enjoying your new car and appreciate your kind words about Elliot being an asset to our team. Your satisfaction is our top priority, and your positive review is a testament to the hard work and dedication of our staff.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Nissan Darlington. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    Liza
  • Rating 5.0
    total breeze so easy, very friendly and clear explanations, made to feel comfortable, all options explained great service.
    Response from Vertu Nissan Darlington
    Hello Tanya,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Vertu Nissan Darlington was a total breeze. Our team strives to provide clear explanations and ensure our customers feel comfortable with all their options, so it's fantastic to know we achieved that for you.

    Your feedback is incredibly valuable to us, and we're delighted that you found our service to be great. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,
    Liza
  • Rating 5.0
    Easy to drop car off, got emailed a summary of what they had done to the car, never had a problem.
    Response from Vertu Nissan Darlington
    Hello Laura,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found the process of dropping off your car easy and that you appreciated the emailed summary of the work done. It's wonderful to know that you've never had any problems with our service. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations.

    If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Fantastic customer service very polite and made the experience very exiting
    Response from Vertu Nissan Darlington
    Hello Robert

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fantastic experience with our customer service team at Vertu Nissan Darlington. It's great to know that our efforts to provide polite and exciting service made a positive impact on your visit. Your feedback is incredibly valuable to us, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Very friendly and very helpful extremely good customer service.
    Response from Vertu Nissan Darlington
    Hello Robert O.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Vertu Nissan Darlington to be very friendly and helpful. Providing excellent customer service is our top priority, and it's fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Lara was very pleasant & experienced in dealing with Motability, nothing was any trouble for her.
    Response from Vertu Nissan Darlington
    Dear Emma

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Lara at Vertu Nissan Darlington. It's fantastic to know that her pleasant demeanor and expertise in handling Motability made your visit enjoyable and hassle-free.

    Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Keith
  • Rating 5.0
    Lovely girl very helpful if I cud give more stars I wud
    Response from Vertu Nissan Darlington
    Dear Linda

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team member. Your kind words and perfect rating mean a lot to us. We strive to provide the best service possible, and it's always rewarding to know when we've succeeded. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Nissan Darlington.

    Warm regards,

    Keith
  • Rating 5.0
    Satisfactory. Kirsty was very amiable, friendly, polite and professional. It was a pleasure talking to her.
    Response from Vertu Nissan Darlington
    Hello William D.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a satisfactory experience and that Kirsty was able to assist you in such a friendly and professional manner. It's wonderful to know that she made your visit a pleasure. Your positive comments are greatly appreciated and will be shared with the team.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Nissan Darlington in the future.

    Best regards,

    Liza.
  • Rating 5.0
    Kind,caring, professional and efficient.
    Response from Vertu Nissan Darlington
    Hello Ryan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team kind, caring, professional, and efficient. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Darlington.

    Best regards,

    Liza
  • Rating 5.0
    So so nice really
    Response from Vertu Nissan Darlington
    Hello Aaisha,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Vertu Nissan Darlington. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Bradley was great, made it really easy we had a good laugh which always helps so yes 10/10 for him
    Response from Vertu Nissan Darlington
    Hello Adam S.,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Bradley made your experience enjoyable and easy. It's great to know that his approach brought some laughter to your visit. Your perfect rating of 10/10 truly means a lot to us. We look forward to welcoming you back to Vertu Nissan Darlington in the future!

    Best regards,
    Matthew
  • Rating 5.0
    Lara was very helpful and guided us through everything perfectly . Would defo recommend Bsm Darlington to anybody all because of my experience with Lara . She made the whole thing so smooth .
    Response from Vertu Nissan Darlington
    Hello Seree

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Lara provided you with such a smooth and helpful experience at Vertu Nissan Darlington. Your kind words and recommendation mean a lot to us, and we are delighted that Lara made your visit so positive. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    Dean
  • Rating 5.0
    Very friendly staff, polite, and smiley, always makes the experience better.
    Response from Vertu Nissan Darlington
    Hello Jason,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that our team at Vertu Nissan Darlington made your experience enjoyable with their friendliness and positive attitude. Your kind words and perfect rating mean a lot to us, and we are delighted to know that we could make your visit a pleasant one.

    If there's anything more we can do for you, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    Dean
  • Rating 5.0
    He listened to what wre wanted
    Response from Vertu Nissan Darlington
    Hello Barry,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Vertu Nissan Darlington. Listening to our customers and understanding their needs is a top priority, and we're glad to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    She was amazing talked us through it sorted my needs had test drive really good first experience thank u
    Response from Vertu Nissan Darlington
    Hello Julie D.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a really good first experience and that our team member was able to meet your needs and guide you through the process. Your feedback is incredibly valuable to us, and we are delighted to know that you enjoyed your test drive. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Nissan Darlington in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Dealership really helpful but Neil who deals with mobility side was extremely helpful
    Response from Vertu Nissan Darlington
    Hello Neil

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our dealership helpful and that Neil, who handles the mobility side, was able to assist you effectively. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean

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