Motability Scheme at Lookers Volkswagen Darlington

4.9
Rating 4.9
(131 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
West Auckland Road
Faverdale
Darlington DL3 0UX
GB
Phone Number
Call Lookers Volkswagen Darlington on 01325 353737
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Michael Abraham
  • Ryan Macdonald
  • Rachael Wright
  • Brad Simons
  • Malaika Younis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Mark Conner
  • Amanda Potts
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Darlington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Darlington

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Darlington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Darlington on 01325353737 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Darlington

  • Rating 5.0
    excellent service
    Response from Lookers Volkswagen Darlington
    Hi Samuel, Thank you for your kind words - we're glad to have been of service. Kind regards
  • Rating 5.0
    Very pleasant, helpful, and friendly
  • Rating 5.0
    From ordering and recieving the car everything ran smoothly.
    With regular updates.
    Every member of staff were helpful and friendly when visiting the dealership and over the phone.
  • Rating 5.0
    All went quick and on time staff 1st class
    Response from Lookers Volkswagen Darlington
    Hello Teresa W.. Thank you for taking the time to leave us a review about your visit. We are delighted to hear that you had a positive experience that the staff were friendly and helpful. We hope to see you again soon.
  • Rating 5.0
    Fantastic help and support from Michael and Brad. Very knowledgeable and made the whole experience smooth and easy.
    Response from Lookers Volkswagen Darlington
    Hi Gary H, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Michael and Brad receive the recognition for their fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Rachael was amazing and made everything so easy to understand. Explained the whole process and always checked in with me to make sure everything was okay and that I enjoyed my new car! Would 100% recommend Rachael.
    Response from Lookers Volkswagen Darlington
    Hi Georgia, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Rachael receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Rachel was very good she kept me up to date with everything it was a pleasure to deal with her
    Response from Lookers Volkswagen Darlington
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    We like the car
    Response from Lookers Volkswagen Darlington
    Thank you for your high star rating. Happy Motoring!
  • Rating 5.0
    Very good service
    Response from Lookers Volkswagen Darlington
    Thank you for taking the time to leave us this great 5 star review Anthony! Kind regards,
  • Rating 5.0
    Rachel was amazing the best I've dealt with
    Response from Lookers Volkswagen Darlington
    Hi Harper, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Rachel receives recognition for her fantastic customer service which she provided to you. Kind regards,
  • Rating 5.0
    Outstanding service they couldn’t of been more helpful
    Response from Lookers Volkswagen Darlington
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Experience was quick and hassle free with a lovely lady called Rachel who looked after us.
    Response from Lookers Volkswagen Darlington
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    Lovely experience from Racheal, the timing of recieving the car was long which was beyond Racheal’s control.
    Response from Lookers Volkswagen Darlington
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Pleasant staff. Had to change car as first choice unavailable
    Response from Lookers Volkswagen Darlington
    Hello John M.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Brad was very helpful and professional during the handover of our new vehicle
    Response from Lookers Volkswagen Darlington
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Rachael was extremely professional and kept me informed about my new car from start to finish. Would highly recommend
    Response from Lookers Volkswagen Darlington
    Thank you for the great review and the feedback on Rachael, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent
    Response from Lookers Volkswagen Darlington
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Polite plenty of coffee, very excellent communication, 12 months to get my car other than that excellent
    Response from Lookers Volkswagen Darlington
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The service was excellent
    Response from Lookers Volkswagen Darlington
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Everything went smoothly, great communication, and friendly service
    Response from Lookers Volkswagen Darlington
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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